[go: up one dir, main page]
Scribd
Upload
69 views4 pages

Questionnaire Final

This document contains a questionnaire for a study on buying behaviors for mobile handsets in the Indian market. It requests information from respondents such as their age, profession, income level, current and previous mobile devices used, factors influencing purchase decisions, satisfaction levels, and expectations for new devices. Responses will be kept confidential and used for academic purposes only. The questionnaire contains multiple choice and ranking questions.

Uploaded by

Hari Krishan
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
69 views4 pages

Questionnaire Final

This document contains a questionnaire for a study on buying behaviors for mobile handsets in the Indian market. It requests information from respondents such as their age, profession, income level, current and previous mobile devices used, factors influencing purchase decisions, satisfaction levels, and expectations for new devices. Responses will be kept confidential and used for academic purposes only. The questionnaire contains multiple choice and ranking questions.

Uploaded by

Hari Krishan
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 4

QUESTIONNAIRE

Dear respondent, I am a student of Delhi Institute of Advanced Studies, conducting survey


on “Comparative analysis of buying behavior in mobile handset in Indian market)”.

I would request you to spare sometime to fill the questionnaire. Your information would be
kept confidential and will be used for academic purposes.

Name: ________________________________________

Age: □ < 18 years □ 18-25 □ 26-30 □ 31-35

□ 35 above

Profession/ Occupation: □ Service □ Business

□ Student □ Others (Please Mention)

Gender: □ Male □ Female

Income level: □ < 2lacs □ 2- 4lacs □ above 4-6lacs


□ above 6
1. How many mobile hand set you have?

□ one □ two □ More than two

2. If two, what is the reason having two mobile handset?

□ Business Purpose □ Network Problem

□Want to retain old mobile number □ any other


3. Which mobile handset you have?

□ Nokia □ Motorola □ Samsung

□ Sony ericsion □ LG □ others

4. Which brand’s handset you are using currently?

□ Nokia □ Motorola □ Samsung

□ Sony ericsion □ LG □ others

5. Please rank the following factors from 1 to 6 (1: most important, 6: least important),
reason of purchasing the particular mobile handset?

Factor Rank Factor Rank


Brand Name Features

Looks/ design Efficient battery life

Effective Pricing Others(please mention the


reason)

6. How long you have been using your current handset?

□ Less than one year □ between 1-2 year

□ between 2-3 years □ above 3 years

7. Please rank the following features in your handset from 1 to 6 (1: most important, 6:
least important) which you like the most?

Feature Rank Feature Rank


Multimedia Camera
Internet Looks/ design
Battery backup Sound
8. Did you ever face any problem in your handset?

□ Yes □ No

9. If Yes, what kind of problem you have faced/ facing?

□ Echo □ Network problem □ Sound Quality

□ hanging problem □ others (please mention)

10. Rate the effectiveness of the after sales-service of your handset company, in the scale of 1 to
5 (1: most effective, 5: least effective)

Most-effective Effective Neutral Less-effective Least-effective

11. Are you satisfied with your current handset?

□ Yes □ No
12. Please rank your satisfaction level with your handset, in the scale of 1 to 5 (1: Strongly
satisfied, 5: least satisfied)

Strongly satisfied Satisfied Neutral Dissatisfied Least satisfied

13. If the answer of QUESTION 12 is NO, do you want to change your handset?

□ Yes □ No □ can’t say

14. If yes, which mobile handset would you prefer, considering your affordability factor?

15. Which feature do you expect from your new handset?

You might also like