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Use of MEDLINK

This document provides guidance to flight crews on using the satellite communication (SATCOM) system for air-to-ground communication. It describes that SATCOM allows communication between the aircraft and ground stations via satellite, providing up to six independent channels, including ones for data transmission and voice calls to and from the cockpit. It instructs crews to use the Medilink service for medical guidance on flights, including numbers to call.
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0% found this document useful (0 votes)
722 views4 pages

Use of MEDLINK

This document provides guidance to flight crews on using the satellite communication (SATCOM) system for air-to-ground communication. It describes that SATCOM allows communication between the aircraft and ground stations via satellite, providing up to six independent channels, including ones for data transmission and voice calls to and from the cockpit. It instructs crews to use the Medilink service for medical guidance on flights, including numbers to call.
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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ACN TYPE : GEN (OPS) ACN NO.

: 20/11
ISSUE DATE : 09.03.2011 REM:
REM. DATE : 08.06.2011 REF. : -
AIRCREW
NOTICE USE OF MEDILINK

Following two recent diversions for sick passengers or crew members we would like to
take this opportunity and remind everyone of the fact that Medilink’s services have
been contracted to both assist the passenger while in-flight and assist the Commander
in diversion decision making.

The services have been recently extended to cover the ability of giving guidance of
passenger illness prior to boarding the flights. The two telephone numbers are:

1) MEDILINK IN-FLIGHT: +14803333892


2) MEDILINK GATE CLEARANCE: +14803333867

We encourage all Flight crew experiencing an in-flight medical case to utilize this
service provider when required to ensure that the person falling ill can receive
immediate help and assist with the diversion decision and and on ground arrangements.

PAGE 1 of 1
A319.44320.44321 COMMUNICATIONS 1.23.46 P 1
QATAR AIRWAYS 4.fb.1J1 ~
FLIGHT CREW OPERATING MANUAL
SATCOM SEQ 100 I REV 30
I GENERAL I

The Satellite Communication (SATCOM) system allows the exchange of information


between the aircraft and a Ground Earth Station (GES), via geosynchroneous satellites.
It provides up to six independent channels:
One channel is used for data transmissions (ATSU or ACARS). Two, three or five channels
are used for voice transmissions (cockpit or cabin voice). The cockpit voice function must
be activated, in order to be available. The cabin telephone system must be installed, to be
able to use cabin voice function.
The ATSU or ACARS normally transmit via VHF3. They automatically switch to SATCOM
when VHF3 is not available.
The cockpit voice interface is controlled by the Audio Control Panels (ACPs) for call set-up
and call termination, and by the MC DU for the call number selection. It allows the crew:
- To initiate air to ground calls and to receive ground to air calls.
- To select the call priority, in case of air to ground calls.
- To use manual dial or pre-recorded phone numbers.
If a SATCOM telephone handset is installed in the cockpit, the crew can set up a call
without the use of the MCDU.
SATCOM functions are programmed through the Owner Requirement Table (ORT),
according to airline needs.
Due to the highly customized programming, the SATCOM functions may vary for different
airlines and are, therefore, not described in detail.

QTR MSN 1656 2341


QTR MSN 3636-4615
A319.44320.44321 COMMUNICATIONS 1.23.46 P 2
QATAR AIRWAYS 4.fb.1J1 ~
FLIGHT CREW OPERATING MANUAL
SATCOM SEQ 101 I REV 32
I CONTROLS AND INDICATORS I

ACP INTERFACE

Refer to 1.23.20 description.

MCDU INTERFACE

SATCOM MAIN MENU PAGE

The crew accesses this page by selecting SAT on the MCDU MAIN page.

'"''"' SATCOM MAIN MENU


0
Qg ~
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N
0
0
0
I @] ~
'"""
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0 ~
I
;::; 0 ~
I

"'
U
@J <STATUS ~
~

6L This key provides access to the SATCOM STATUS page, which contains
LOG ON and channel status information.

QTR MSN 1656 2341

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