NEHA TIWARI
Mobile : +91 9916662541 ~ E-Mail : nehatiwari2006@icloud.com
Innovation expert in Design thinking with proven expertise in client centric
transformation, operations and team management. Program Lead, D&I Chapter – SGGSC India
CAREER PRECIS
12+ years of accomplished experience in
Business Transformation Project/ Program Management Business Consulting
Design Thinking Patent Framework Process Mining
Process Transformation Portfolio Management Emerging Technology
Business Consulting Portfolio Governance Stakeholder & Management
Green Belt Project Project Analytics/PMO Strategic Planning & Reporting
Proficiency in end to end design led transformation initiatives: Blending digital & data solution to ensure holistic
approach towards Transformation. Possess significant leadership experience to lead Projects towards Customer
experience, User experience, digitization, productivity etc.
Project Management - Excellent ability in leading & implementation of projects, analysing complex problems to
develop corrective action, preparing comprehensive, clear, concise reports, directing and evaluating staff,
implementation of process and team building in congruence with project need and goals.
COMPETENCY AREAS – Consulting, Transformation & Innovation [Technology]
Business Partnering with Customers, Businesses, Project Managers, PMO, Technology, FO/MO/BO to provide
consultancy on running projects effectively across Europe, Asia, Australia & US
Reshape organizational boundaries by value driven mapping via understanding client needs
Virtualization of work by identifying opportunities to manage workloads by radically transforming traditional
computing to make it more scalable
Enabling Digital customer access via customer journey mapping, low/mid fidelity prototyping solution design
Internal crowdsourcing to identify exceptional solutions to business problems
Identify channels of revenue via digital globalization in business areas to deliver efficiency, productivity
gains, modernisation of IT
Exploring areas of service expansion and convince client for offshore transition by furnishing credible data
related to performance and capability related to a specific project
Recommending best fit solutions regarding Blockchain/DLT, AR, VR, ML and Intelligent Automation
Lead Projects through Discover, Define, Solution conceptualisation and Develop/Deliver
COMPETENCY AREAS –Project Management & Portfolio Governance [Finance]
Strong knowledge on Adaptive/ Agile Project Framework, CSM, PLC, sDLC & iDLC models, six-sigma
Managing Project finance plans, assessing & analytics of reports for leadership to take strategic decisions
Successfully led and participated in projects such as On Account reduction, BPMS, Database deployment,
High Inventory Analysis reporting as well as Billing Fundamentals training module.
Review and Govern project performance, achievements and issues, costs and benefits
Benefit reporting by liaising with CFO's. Story boarding on benefit drivers and analyse benefit variance
Prepare and validate Return to Green plans for all projects in red or amber
Forecasting accuracy review via Forecast slate & Analysis of month on month changes / trends
Project baseline tracking of cost, schedule, benefit, risk, issues, FTE & scope
Liaising with projects and PMO teams with analysis to ensure data sanity
Strategic planning and finalising Operational and Capital expenditure threshold for Op and Strat plan.
Reconciliations between various tools like HFM, GL, PPM, EPM
Financial review of submissions post strategic review, on-boarding Projects in PPM, Project submission and
creation of baseline for Projects and Project baseline tracking (financial, schedule & scope changes)
COMPETENCY AREAS – Stakeholder Management
Communicating regularly with clients (Europe, US & AUS Finance Leadership) to understand their need and
provide elevated service in the projects
Leadership story telling on strategic decisions, Issue resolution, Escalation management, interact with
customers to obtain feedback which helps in improving performance and processes of each project
Responsible for pro-active stakeholder management by work prioritization
Exploring areas of service expansion and convince client for offshore transition by furnishing credible data
related to performance and capability related to a specific project
Collaboration with IT, Functional & Technical Architecture
COMPETENCY AREAS – Team Management
Doing regular feedback sessions and conducting Mid-Year and annual appraisals
Delegating the right task to the right people and monitoring performance. 100% SLA is met for deliverables
Determine and deploy the right team with adequate skill sets for executing projects & periodically review
status of engagements and work products
Working with team members to set goals and responsibilities for specific engagements. Fostering teamwork
and innovation
Initiative, Proactive can-do attitude to responsibilities with Time Management and Multi-tasking Skills
Responsible for managing a team of 17 financial analysts. Mentoring and training individuals
Review and Analyse deliverables of the team to ensure reporting standards, data accuracy and validation
mechanisms are followed
COMPETENCY AREAS – Training & Interview
Learning Champion/ Process & soft skills trainer for the department
Monitored the performance and identifying needs for training
Review existing training modules and help build new ones (process and soft skills) in order to cater to the
dynamic requirements of the process
Conduct workshops and technical training sessions for team members.
Champion trainer for Leads and Managers on - “Delivering Feedback”
Involvement in interview process for GEM – F&A service line.
Accreditation by ANZ to conduct campus wide training on “Creativity & Innovation”
COMPETENCY AREAS – FP&A & Finance and Accounts
Cost lead for strategic projects under Insto Division from Bangalore decision support. Responsible for
providing an end-to end cost decision making toolkit for respective leadership.
Ensure provision of accurate and timely financial information encompassing support in month-end delivery
requirements, FTE reporting, Cost analysis, Forecasting, governance & any other cost initiatives and FTE.
Planning, driving cost initiatives, FTE control and management of Direct expenses, Indirect expense, Slate
Projects & Indirect expenses tracking, assessing impact on overall business profitability by analysing service
charges, drivers and provide insights for control and monitoring
Responsibility for cost decision support from Bangalore broken into direct expenses, Profit share, Indirect
expenses, Slate Projects, Enablement and central cost and FTE
Active engagement on decision making committees and forums to drive cost agenda and improve
performance through initiatives and effective analysis
Monthly and Quarterly forecasting & Annual Plan for Expenses and FTE directly and through LOB/country
focused team members via Top down analysis for Leadership team, bottoms-up build by BPU, Country
interlock and engagement, Review and own the HFM forecast creation/loading, trending analysis - PCP,
MoM, v Plan, v forecast
Working collaborative to stay up to date with changes in cost forecast, indirect charges, project schedules,
forecasting (Opex & Capex), FTE, discretionary cost priorities and risks and issues.
Ensure operational HFM structures, Qlik forecasting and other automated functionality provide desired
outcome from functional perspectives
Provide commentary and story boarding for how the overall direct cost are running and act as an overall
direct cost SME
Project Performance Analysis including Budgeting and forecasting, variance analysis, Budget to Actual,
Billing Analysis, standard and adhoc reporting
Lead new MI Initiatives, Process Re-engineering, Optimization and Automation of existing processes and
support business with ad-hoc requests/queries, new development/design.
Developing and implementing new procedures to ensure efficient and effective operation of reporting
related processes
Evaluating risk and compliance on a timely basis and reporting the same to the top management.
CAREER CONTOUR
Year Organisation Positions Held
Apr 2021 - Present Société Générale Global Solution Center Principal Consultant
Jun 2018 – Mar 2021 Sr. Consultant
Apr 2017 – May 2018 Manager
ANZ Banking Group (FP&A)
May 2015 - Mar 2017 Associate Manager
Oct 2014 - May 2015 Assistant Manager
Oct 2013 – Sep 2014 Team Lead
E&Y (F&A)
Oct 2012 – Sep 2013 Lead Analyst
Oct 2011 – Sep 2012 Senior Financial Analyst
Jan 2009 – Sep 2011 Financial Analyst
2
Professional Achievements
Lead & Program Manager for the Diversity & Inclusion chapter for Société Générale India
Participation in strategic projects like Green Belt projects, BPMS, One Point Access related to process
improvement associated with the Lean Management and Kaizen concepts
Promoted as a Senior Analyst within 2 years of joining the firm
Editor of the newsletter for the department in both EY and ANZ
Awarded PEER DELIGHT award by colleagues for resolving queries, helping the team members while
dealing with high volumes
EY Golden Beam Award 2013 for significant contribution in the category for Quality
Bagged numerous Star of Month, Star of the Quarter & Best Performer of the year Awards for
exemplary contribution to Business.
Awarded Golden Beam Award for Quality in EY
Extra-curricular Achievement
Won badminton tournament for both mixed doubles and woman doubles in ANZ in 2017
Won various prizes in Debates and dramatics at various levels
Won various prizes for effective leadership at school level
Part of Hospitality Team in the Inter-College Management Fest “EXITO”
Conducted survey to test AD Effectiveness of “7-up”
Moderated the various events as Vice President in “COMMERCE SOCIETY FEST” in DU
Participated in various inter – college fests in graduation. (Delhi University)
Participated in various N.S.S activities in school & college
Active member of the BLIND Society in Delhi
Actively involved in the Professional Women’s network at EY, ANZ & charity events
Played Badminton at Zonal and State Levels
Actively involved in the Delhi Traffic Control Organization
Represented school and college at various platforms multiple times at Rashtrapati Bhavan
SCHOLASTICS
Educational Qualification
2020 Corporate Leadership Program Tata Institute of Social Sciences [TISS]
2020 Digital Transformation BCG, University of Virginia
2019 Design Thinking for Innovation University of Virginia, Darden School of Business
2019 Certified Scrum Master Scrum Alliance
2007 – 2009 PGDBM, Finance Jain Group of Institutions, Bangalore
2004 – 2007 Bachelor of Commerce Delhi University, New Delhi
2002 – 2004 Class XII CBSE, New Delhi
2000 – 2002 Class X CBSE, New Delhi
IT SKILLS
MS Office Suite, Power BI, KANBAN, MIRO, Open Source, PM tools, Collaboration Tools HFM/ Hyperion
(Essbase), Business Objects, People Soft General Ledger (PSGL), Qlik, Think-cell, JIRA
STATISTICAL SKILLS
Data Analytics and Statistical skills like Fishbone concepts, 2 proportions, generation of X’s, Mann-Whitney
Test, Gantt Chart etc., worked on mini tabs, Pareto charts etc.
PERSONAL DOSSIER
Date of Birth: - 20th June 1987
Address: B-1505, Mantri Astra Apartment, Hennur Bande, Kalyan Nagar. Bangalore:560043
Languages: English, Hindi
Neha Tiwari
