Client Job N° Document N°

118001 MGP-PGP-00101
HAROUGE OIL OPERATIONS Page Of Rev Date

Amal Tank Farm 1 19 0 Mar-2018

Project

HAROUGE OIL OPERATIONS

AMAL TANK FARM

INVITATION TO TENDER :

AMAL TANK FARM PIPING REPLACEMENT

Project Quality Plan

118001-MGP-PGP-00101
Rev: 0
Date: March-2018

0 March-2018 IFB Issued for Bid SJMM MDHB SJMM MDHB ***
Rev Date Status Description Prepared Checked Verified Approved Client

This document is confidential. It shall neither be shown to third parties nor used for purposes other than those for which has been
Ce document est confidentiel. Il ne devra être ni montré aux tierces parties ni utilisé que dans le cadre de la réalisation du projet.
ELECTRONIC DOCUMENTS ARCHIVED IN THE PDMS, ONCE PRINTED OR COPIED, ARE NON-CONTROLLED AND MAY BECOME OUTDATED
LES DOCUMENTS ELECTRONIQUES ARCHIVEES DANS LE PDMS, UNE FOIS IMPRIMES OU COPIEES SONT INCONTROLEES ET PEUVENT ETRE PERIMEES
FOR-GEN-0005
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SUMMARY
1. PURPOSE................................................................................................................................ 3
2. SCOPE...................................................................................................................................3
3. REFRENCES............................................................................................................................3
4. DEFINITION............................................................................................................................4
5. INSTRUCTIONS.......................................................................................................................6
5.1. Project Description...................................................................................................................6
5.2. Project Organization.................................................................................................................6
5.3. Project Quality Management System..........................................................................................6
5.3.1. Project Quality Management System (PQMS)............................................................................6
5.3.2. Quality Policy.......................................................................................................................6
5.3.3. Management commitment.....................................................................................................6
5.3.4. Objectives...........................................................................................................................7
5.3.5. Project Procedure Manual......................................................................................................8
5.3.6. Quality Management.............................................................................................................8
5.4. Project Execution...................................................................................................................10
5.4.1. Document and Records........................................................................................................10
5.4.2. Quality Assurance...............................................................................................................10
5.4.3. Quality Control...................................................................................................................10
5.4.4. Health, Safety, Security & Environment (HSSE)......................................................................10
5.5. Engineering and Design..........................................................................................................11
5.5.1. Design and Development planning........................................................................................11
5.5.2. Design and Development Input.............................................................................................11
5.5.3. Design and Development Output...........................................................................................12
5.6. PROCUREMENT......................................................................................................................12
5.6.1. Procurement Process...........................................................................................................12
5.7. Construction and Installation...................................................................................................15
5.7.1Delivery and Warehousing.......................................................................................................15
5.7.2Erection, Installation, Construction and Handover.......................................................................16
5.7.3Transition Handover...............................................................................................................16
5.8. Inspection and Testing............................................................................................................16
5.8.1. General …………………………………………………………………………………………………………………………………………………..16
5.8.2. Inspection and Test Plans (ITPs)...........................................................................................17
5.8.3. Inspection and Test Status...................................................................................................17
5.8.4. Identification and Traceability...............................................................................................17
5.9. Measurement And Analysis......................................................................................................17
5.9.1. Client satisfaction...............................................................................................................17
5.9.2. Quality Audits....................................................................................................................18
5.10.Control of nonconforming Products (NCR)..................................................................................18
5.11.Improvement........................................................................................................................18
5.11.1. Continuous Improvement.....................................................................................................18
5.11.2. Quality Performance indicators.............................................................................................19
5.11.3. Training............................................................................................................................19
6. ATTACHEMENT......................................................................................................................19
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1. PURPOSE
The purpose of this Project Quality Plan is to define a quality program covering all
phases of the Project and address specific work practices, methods, events,
procedures, audit plan, performance indicators, allocation of resources, roles,
responsibilities and authorities for all phases of the work associated with Company
Plan.
The Project Quality Plan will:
1- Show how Contractor will plan, execute, measure, monitor, control and
document quality related aspects of the project work
2- Define project organization, interfaces, responsibilities and authorities
3- Provide compliance with ISO 9001:2015
The Project Quality Plan will be maintained as live a document throughout the
duration of the project.
It also describes or gives references to documents which define the responsibilities,
controls and coordination procedures which are designed to ensure that contract
requirements are devolved to all levels involved in the execution of the Project.

2. SCOPE
The scope will cover all Quality Management activities and secure compliance with
Requirements in the project Specification and ISO 9001:2015.
The Project Quality Plan will describe and give reference to project policies,
organization, plans and procedures and the scope will cover all project phases up to
the point of handover and acceptance by company and contractor.

3. DEFINITION

Audit A systematic and independent examination to

determine whether activities and results comply
with planned arrangements and to determine the
effectiveness of the quality system.

Controlled Document A document which is prepared, reviewed,

approved, updated and distributed according to a
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Document Master List.

Disposition Action taken to resolve a non-conformance.

Corrective Action Action taken to eliminate the cause of existing

non conformances

Hold Point Stages in the checking process beyond which work

may not proceed without authorization.

ITP Inspection and test plan – a document; which

identifies the inspection, testing, verification and
acceptance requirements for an activity

Major NCR Major Non-conformance - The product’s safety,

Interchangeability, performance, reliability or life
are adversely affected; or if regulatory
requirements have been violated; or if the
proposed rework and/or repair of the product will
result in excessive costs and/or delay the project
completion date.

NCR Non-conformance: Items are classified as

nonconforming where a deficiency exists in
characteristic, documentation or procedure, which
renders the quality of those materials, products
and services unacceptable or indeterminate, or not
in accordance with specified requirements.

PEP Project Execution Plan: The overall plan for the

execution of design and construction management,
and handover of the project.

Preventive Action Action taken to eliminate the cause of potential

nonconformance.
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QA Quality Assurance

QMP Quality Management Plan (ie. this document).

Quality Plan Document specifying which procedures and

associated resources shall be applied by whom and
when to a specific project, product, process or
contract.
Quality System Organizational structure, procedures, processes
and resources needed to implement quality
management.

Witness Point Stages in the checking process at which an activity

must be observed or witnessed.

4. INSTRUCTIONS

5.1. Organization

Organization charts and position descriptions shall be prepared and maintained

identifying the key quality, safety, environmental and other authorities and
responsibilities for the project. The management representative for quality shall be
clearly identified.
Authorities in relation to quality shall be clearly identified in either the position
descriptions or other document such as an authority matrix.

5.2. Project Quality Management System

5.3.1. Project Quality Management System (PQMS)

Common and harmonized Plans, procedures and Work Instructions to be applied
throughout the PROJECT are identified in this Overall Project Quality Plan. This Plan
is an umbrella under which the Project Quality Management Systems of Contractor
members so as to ensure that the scope of work is completed.
Common Project specific Management Documents (i.e. Project Execution Plan,
Project Quality Plan, Project HSSE Plan, Project Engineering Plan,…) are issued at
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consortium level in order to describe how COMPANY and CONTRACTOR

requirements are implemented on the Project.

5.3.2. Quality Policy

The QA Project Manager of the CONTRACTOR participant have defined the Project
Quality Policy: the Project Quality Policy commits to the success of the project by
highlighting the management principles.

5.3.3. Management commitment

It is the Project Manager and the QA Project Manager commitment to implement
and maintain the Quality Policy elements throughout the execution of the PROJECT.
Contractor Project Quality Policy shall be:
• Posted in suitable locations; and
• Communicated to Company, vendors and third parties.
All personnel involved in the project shall comply with the spirit and intent of the
Policy.

5.3.4. Objectives
The Project Quality Objectives have been defined as follow:
• Achieving Company Quality specifications and requirements, through Project
Specification compliance reviews,
• Manage and maintain the project QMS,
• Initiate continuous improvement through audits and lessons learned,
• Monitor on monthly or quarterly basis, KPI’s (Key Performance Indicators) &
Lead
Indicators for engineering, procurement, construction, pre-commissioning and
Commissioning phases.
• Implementation of Corrective action and Preventive action within the time
allocated,
• Resolution of Non conforming Report - NCR and Audit Deviation in due time.
The Quality objectives are measured as follows:
LEADING INDICATORS DESCRIPTION - MEASURING
PROCESS TARGET
AUDIT PROGRAM - Audit progress - audit Ratio = 100%
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LEADING INDICATORS DESCRIPTION - MEASURING

PROCESS TARGET
Respect of audit progress measurement Quaterly
planning (internal and
external audits)
DEVIATIONS Number of audit deviation Target 100% -
closed / Total audit Monthly
deviation (including
improvement points)
NON Number of [Non Target 100%
CONFORMING conforming Report - NCR] - Monthly
REPORT (Internal closed /
NCR and Vendor [Total Non
NCR conforming Report - NCR]

CORRECTIVE AND Number of [Corrective Target 100%

PREVENTIVE and Preventive Action - Monthly
ACTION (CA and Report] closed /
PA) [Total Corrective and
Preventive Action Report]

QUALITY Number of training Target minimum is one

TRAINING & sessions (each session per month until
INDUCTION should last everyone
approximately one hour) has been trained.

5.3.5. Project Procedure Manual

The Project Procedure Manual will include all project plans and procedures
necessary for the execution, control and documentation of Project. The plans and
procedures will cover all contractual work including contractors and vendors and will
comply with the requirements in the Project Specification.
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5.3.6. Quality Management

The QA Project Manager, under the direction of the Project Manager, shall
implement this project Quality Management Plan (QMP) and supporting process
plans.
This QMP and associated plans establishes the processes and systems required to
successfully manage the quality of design, construction handover.
QA Plans and supporting documents shall include the following:
 Make reference to, or incorporate the requirements of ISO 9001:2015.
 The requirements of this specification must be incorporated into vendor purchase
order agreements;
 A schedule or description showing each QA activity and how these will be planned
and managed;
 Quality authorities and responsibilities are clearly defined;
 Adequate resources are provided to implement the QMP including the need for
inspection, verification, surveillance and audit;
 The need to review and approve the QA plans submitted by suppliers ;
 Compliance with relevant Legislation, Legal obligations, Regulatory and advisory
standards;
 A document control and record keeping system for the collection and safe storage
of quality records and data received from the participants;
 Agreements and contracts (including deliverables, for example, quality plans,
vendor data, test certificates etc) have been fully executed and are formally handed
over;
 Quality requirements in design, procurement, construction and commissioning are
identified;
 Inspection and test plans (ITPs) are prepared, reviewed and approved prior to the
work being undertaken;
 QA inspections, tests and checks are conducted in accordance with the ITPs and
related records retained;
 Quality non-conformances are identified, recorded, actioned and closed-out;
 Corrective and preventive actions are undertaken, and continuous improvement
initiatives are initiated;
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 Quality management reviews are conducted to ensure that the quality system
remains effective;
 Audits are conducted in accordance with an approved audit schedule; and
Quality objectives, targets and trends are identified and reported.
During the various phases of the Project, QA monitoring will form part of the
Contractors responsibilities.
The Project Execution Plan is the overall management plan; which is supported by
other management plans including this QMP. To avoid unnecessary duplication of
information, the QMP makes reference to existing management plans, policies and
procedures.

5.3. Project Execution

5.4.1. Document and Records

Project execution documents initiated by Company, contractor, Vendors and
Subcontractors are controlled in a systematic manner to ensure that valid and
latest revisions of relevant documents are available at point of use.
With the subcontractor's Document Management System (DMS), the DMS tool has
been established to ensure that the latest status of documents is used.

5.4.2. Quality Assurance

The Project Quality Manager will be responsible to develop, implement and monitor
the Project Quality Management System, compile the measuring results of the
"Quality Objectives", initiate and compile the determination of the initial criticality
rating and to conduct audits to verify that required plans and procedures are
developed and implemented and to ensure compliance with Project Specification.
The Project Quality Manager is responsible for ensuring that the overall quality
management system is maintained and implemented.

5.4.3. Quality Control

The QC team will develop, implement and monitor the Project Quality Control
Program. The Program will consist of plans and procedures describing how the
project will be monitored, monitoring of vendors and subcontractors, in-process
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inspection, test activities, witness points, handling of nonconformities, final

inspection and approval.

5.4.4. Health, Safety, Security & Environment (HSSE)

The HSSE Policy is communicated to all Project personnel, displayed at all
WORKSITES premises and made available on the Project Information Technology
network. Specific targets and objectives have to be defined by the Project Director,
in line with Company and Contractor policies. These targets and objectives are
stated in the HSSE Plan.

5.4. Engineering and Design

The design process shall be in accordance with company and contractor
requirement for housing design, which supplements this QMP and addresses the
following issues:
• Design requirements;
• Design inputs;
• Design process;
• Design outputs;
• Design review;
• Design verification;
• Change management;
• Construction interface; and
• Design validation.

5.5.1. Design and Development planning

Engineering Manager is responsible for providing design integrity, interface
management (together with the Team Leader Manager), Quality Control and
technology management issues. Prior to commencement of engineering and design
the Engineering Manager establishes a Project Engineering and Design Execution
Plan. The plan in which all aspects of ISO 9001 "Design and Development" are
addressed for ensuring adherence to the design policy and all statutory and
technical requirements of the work, as well as measures for keeping consistency
between basic and detail engineering.
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Each engineering discipline will be headed by a Team Leader who will be

responsible for the development of detailed discipline design plans and procedures
in line with the Engineering Execution Plan.
The Engineering Manager will ensure that the basic technologies are not
compromised during the project execution work and will plan and conduct reviews
to secure that all design issues are properly addressed.

5.5.2. Design and Development Input

The design input and other documents issued by Company and contractor including
statutory and regulatory requirements are controlled by the Engineering Manager.
Inputs are distributed to the relevant organizational disciplines for review. Any
questions there such as incomplete, ambiguous or conflicting requirements are
clarified by the Engineering Manager with CONTRACTOR. The design criteria is
established for each engineering discipline in accordance with the contractual
requirements, design information from CONTRACTOR and regulatory requirements
prior to commence of design work.
The Design and development input, output, review, verification and validation are
described in the following document:
118001-MGP-PGP-00301 Engineering Procedure

5.5.3. Design and Development Output

The design output is expressed by drawings, specifications, calculations,
requisitions, data sheets or other data or documents. The technical contents of
design output including those submitted by vendors and contractors are reviewed
by the Discipline Engineer of each engineering discipline in order to ensure that the
design output:
- Meets the design input requirements,
- Contains or references acceptance criteria,
- Conforms to applicable regulatory requirements,
- Ensures safe and proper functioning of the product.
Each engineering discipline registers their output deliverables in Document
Management System and the output deliverables made by vendors are registered in
DMS.
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All output deliverables are approved by the Engineering Manager or the head of the
departments before submittal to HAROUGE OIL Company to ensure that the quality
requirements are applied.

5.5. PROCUREMENT

5.6.1. Procurement Process

5.6.1.1. Vendor Selection and Engagement

The project procurement is planned and organized according to plans and
procedure:
- 118001-MGP-PGP-00401 Procurement & Expedition Procedure
Procurement shall be carried out in accordance with the relevant Procurement
procedure together with these requirements.

5.6.1.2. Criticality of Supplied items

A Criticality Rating Table shall be prepared for each individual piece of equipment
and for each set of material items that are included in the Project.

5.6.1.3. Quality requirements for vendors Quality Plans

Quality Specifications are implemented in order to define VENDORS obligations
regarding the Quality Management System requirements to be followed. The
purpose is to assure and document that purchased Supply or subcontracted Work
meets the required level of Quality by the Contractor, Company and the PROJECT.

5.6.1.4. Purchasing Process

 Assessment of Vendors
a) Vendors are selected from the Approved Vendor List in the Procurement
Execution Plan, on the basis of quotation and technical capability to meet the
project requirements,
b) CONTRACTOR’s recommended Vendors, if not included in the
SUBCONTRACTOR’s Approved Vendor List, is subject to subcontractor approval.
 QA Requirements in ensures Requisitions
a) Project Procurement Manager that the QA and HSSE requirements are included
in the requisitions before placement of any Purchase Order,
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b) CONTRACTOR applies all QA requirements as required by the Contract, to

Vendors, and Subcontractors.
 Bid Evaluation Review and evaluation of the bids, and placing purchase
orders are controlled by designated individuals or organizations responsible
for bid evaluation:
a) Defining selection criteria, evaluating technical capabilities,
b) Assuring that the bid conforms to the requirements,
c) Resolving conditions and terms prior to placing purchase orders

5.6.1.5. Purchasing Information

Requisitions and other procurement documents such as technical specifications, QA
requirements, inspection and test specifications including list of shop inspection and
test items, and other requirements and instructions to Vendors are controlled in the
following manner:
a) Identify positions or organizations responsible for preparing, reviewing,
checking, approving and issuing the procurement documents including the
revisions,
b) Reviewing procurement documents prior to both release for bid and placing an
order

5.6.1.6. Verification of purchased product

 Verification of Vendor Documents
Contractor shall develop and implement procedures to ensure that all purchasing
requirements are met and documented by Vendors and that these requirements are
in compliance with the Project Specification. The procedures will include such as;
- Review and verification of design features,
- Ensure that proven equipment and material are applied- ensure that Vendor
procedures are agreed by Contractor prior to commencement of fabrication.
The vendor procedures shall cover all issues specified in the purchase order.
- Inspection and test plans, including materials certification.
 Verification of Purchased Product
Contractor shall develop and implement plans and procedures to ensure that
inspection and tests are performed and documented. They will verify purchased
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products by Quality Control monitoring, witnessing inspection and tests performed

by the Vendors at Vendor's manufacturing place(s), technical audits and reviews
and by checking Vendors Quality records in accordance with the requirements
specified in the procurement documents.
 Reporting
All inspection activities performed are filed in the "Inspection and Test Plan (ITP)".
Inspection Reports are filed and actions followed in the "Supplier Visit Report
System". Each inspection visit is documented in a report which at least addresses
the following topics:
- Inspector name and identification,
- Date of visit,
- Purchase order /vendor name and location,
- Scope of inspection,
- Activities performed,
- Actions required and target dates (if any),
- Conclusions.
 Final release
a) Prior to the release for shipment, all non-conformities found during fabrication,
inspection and performance testing of materials are disposed as agreed.
b) Manufacturing reports are verified at the stage of inspection release.
c) Company may attend all stages of inspection.

5.6. Construction and Installation

Construction activities on the Project consist of civil, mechanical (piping &

equipment), electrical and instrumentation works, the exact scope of work and the
breakdown of responsibilities is detailed in the Construction Plan. This document
describes the sequence of construction activities from mobilization, through to the
start of pre-commissioning activities.

5.7.1 Delivery and Warehousing

Adequate off-loading and lay-down areas shall be provided to ensure that quality,
safety, security and environmental requirements are met. The following
requirements shall be met:
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 Goods are carefully off-loaded and stored within designated areas;

 Goods have clear identification by means of tagging, mark numbers or
physical appearance;
 Material certificates are supplied with delivery documentation;
 Goods are inspected for damage, correct type, model, etc and compliance
with purchasing documentation and Inspection and Test Plans;
 Goods are protected from theft, loss, damage and abuse whilst awaiting
installation;
 Delivery and quality records are obtained and processed; and
 Proper manual handling techniques are used to ensure the safety and
protection of personnel and goods.
Goods, which are found to be damaged or nonconforming shall be identified and /
or placed in a quarantine area. (Refer to “Non-conformance, Corrective and
Preventive Action” section below)

5.7.2 Erection, Installation, Construction and Handover

The requirements relating to managing the Procurement Process will apply with
equal force to sub-contractors engaged in the Factory.
Work schedules shall incorporate time for compliance to the following as applicable
• Standards and codes;
• Approvals and permits;
• Inspection and test plans / checklists (including ‘witness’ and ‘hold’ points);
• Erection / construction methodology;
• Environmental and safety requirements;
• Drawings and specifications; and
• Installation, operation and maintenance manuals for handover to Client.
All work will be checked in accordance with the ITPs and supporting
documentation. Records of inspection and test, including signatures and dates, shall
be maintained.
‘As-built’ documentation shall be prepared to reflect the constructed works.

5.7.3 Transition Handover

The handover of the houses from the project team to COMPANY shall be
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carefully managed in accordance with the Handover Management Plan (HMP).

The HMP shall address quality issues such as:
• Ensuring that all quality inspections and checks have been satisfactorily
completed;
• All quality non-conformances have been properly actioned and closed out;
• All QA records are complete and accurate;
• All relevant documentation such as Operation and Maintenance Manuals and ‘as-
built’ drawings have been completed; and
• Adequate resources are available to effect a smooth transition to company

5.7. Inspection and Testing

5.8.1. General
Inspection and testing shall be carried out in accordance with the following
requirements.

5.8.2. Inspection and Test Plans (ITPs)

ITPs shall be prepared for construction.
ITP's shall detail HOW, WHEN, WHERE and BY WHOM inspection and tests will be
performed and include the following:
• Item or activity to be inspected;
• Inspection or test activity to be conducted;
• Records or reviews required before work can proceed;
• Applicable standard and acceptance criteria;
• Timing or frequency of inspection / test;
• Who will be conducting the inspection / test (position / organization);
• Identification of witness and hold points; and
• Quality documents and records (e.g. building certificates, check sheets)
ITP’s shall be managed as ‘controlled’ documents.

5.8.3. Inspection and Test Status

The inspection and test status must clearly identify whether or not the item has
been inspected, and if so, it’s conforming or nonconforming status.
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Inspection status shall be indicated by appropriate means as determined by the

Inspector. Examples include labels, marks, signatures, isolation or other suitable
method.

5.8.4. Identification and Traceability

An effective system shall be established and maintained to ensure that quality
documentation; records and products have proper identification and, where
necessary, are traceable.

5.8. Measurement And Analysis

5.9.1. Client satisfaction

As part of the performance measurement of the PQMS, PROJECT monitors
information relating to company perception as to whether PROJECT has met
contractual requirements and expectations.
Such monitoring is performed, mainly through:
• Sponsors meeting(s).
• Systematic analysis of correspondence with comments and/or complaints.
• Analysis of minutes of co-ordination meetings.
• Analysis of internal management indicators.
• Analysis of the satisfaction questionnaires on biannually basis.

5.9.2. Quality Audits

 Scheduling
A Project Audit Schedule, encompassing both Internal and External Quality Audits
planned by the Project Quality Manager, is developed and implemented for the
duration of the Project.
The Audit Schedule is permanently updated to show the status of audits
(planned / carried out / cancelled) and may include additional audits justified by
changes, such as the Project organization, Quality Control information, non-
conformity reports, subcontractor performance, criticality rating updates.
The Audit Schedule is transmitted to HAROUGE OIL Company, for their review,
comments and determination of the audits they may wish to participate in or
witness when receiving the audit notification.
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 Audit Management
Audit Management is under the responsibility of the Project Quality Manager.

5.9. Control of nonconforming Products (NCR)

During all phases of the Project, audit deviations and non-conformities should be
identified, recorded and managed.
All Project’s Partners, Contractors, Subcontractors and Vendors non-conformities
related to company specifications or Contract requirements shall be subject to
documented NCR.
Such NCR trend analysis shall be reported to Project, for review and approval, prior
to implementation of any remedial actions.

5.10. Improvement

5.11.1. Continuous Improvement

Continuous Improvement is an on-going and pro-active initiative, achieved day by
day, step by step and capitalizing on every move forward.
Continuous improvement is obtained though identification, analysis and action
related to all internal and external elements having an influence on the PQMS and
to which the Project Management has control.
Continuous improvement is driven by major progress initiatives, such as Flawless
Start up Initiative (FSI) implementation, surveillance, inspection, site visits, quality
and HSE audits, coordination and interface meetings, Project reviews, workshops,
quality control, feed back, etc…

5.11.2. Quality Performance indicators

The Project will put in place the monitoring of the Project performance indicators,
which includes the quality indicators such as Non conformity report status,
Corrective Action and Preventive Action implementation effectiveness.

5.11.3. Training
Quality inductions shall be carried out to personnel involved in the Project.
Training plans and procedures are developed in the different functions of the
organizations such as HSSE, Construction.
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5. ATTACHEMENT
None