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Consumer Rights Responsibilies Data Table

This document outlines several key consumer rights and responsibilities. The rights include the right to be informed about products and services, the right to choose between options, the right to safety from dangerous products, the right to have complaints addressed, the right to return defective products, the right to consumer education, and the right to equal service. The responsibilities include being informed about purchases, choosing carefully, using products safely, reporting issues, seeking remedies for problems, and learning consumer skills like comparison shopping and following store policies.

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356 views2 pages

Consumer Rights Responsibilies Data Table

This document outlines several key consumer rights and responsibilities. The rights include the right to be informed about products and services, the right to choose between options, the right to safety from dangerous products, the right to have complaints addressed, the right to return defective products, the right to consumer education, and the right to equal service. The responsibilities include being informed about purchases, choosing carefully, using products safely, reporting issues, seeking remedies for problems, and learning consumer skills like comparison shopping and following store policies.

Uploaded by

api-550938471
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Consumer Rights

Consumer Right Benefits of that Right

The Right to be Informed We can make wise decisions based on accurate information from a
business/product.
Example: Food labels on packaging, fiber content labels on clothing

The Right to Choose Having choices/competition helps keep prices lower and quality of
goods higher.
Example: When buying a new cell phone, we can choose from many
different brands, styles and price points.

The Right to Safety We are protected from faulty or dangerous products and therefore kept
safe.
Example: Safety labels are found on most goods, like power tools.

The Right to be Heard If something is not right, we can lodge a complaint and be heard.
Example: Food in a picture is not the same as what was served.

The Right to have Problems Defective items can be returned and money refunded.
Corrected Example: Hoverboards caught fire so they were recalled and
consumers could get a replacement or a refund.

The Right to Consumer Education Allows us to make good decisions and get better deals.
Example: We learn how to comparison shop and read advertisement
promotions to understand what we are buying.

The Right to Service We are protected from descrimination as ALL businesses must serve
ALL customers.
Example: A gay couple wants to have a wedding cake made and the
bakery cannot deny them that service because they are gay.

Consumer Responsibilities
Consumer Responsibilities Example

The Responsibility to Be Informed We need to LEARN about what we are buying.


● Read about the product
● Ask peers/relatives about the product
● Search the internet to read reviews about the
product.

The Responsibility to Choose Carefully We need to comparison shop to find the best deals
along with considering our needs and wants.

The Responsibility to Use Products Safely We need to know and follow the safety guidelines
outlined by the manufacturer.

The Responsibility to Speak Out We need to report bad business/products to others, like
the Better Business Bureau.

The Responsibility to Seek a Remedy We need to seek help if we have a problem with a
product or business.

The Responsibility to Learn Consumer Many things…


Skills ● Follow store policies
● Know the return policies
Take care of the item and keep the tags on
Keep the receipt
Only return items that have not been used,
unless they are defective.
● Pay for things on time…. Late payments hurt
your credit score.
● When shopping online, don’t store personal
information, like debit card numbers on
websites.
● NEVER SHOPLIFT! When caught, you will be
arrested as you are no longer a little kid who
doesn’t know better!

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