Trishina Moitra is a 2021 Communications graduate from Worcester State University seeking a career in customer success roles. She has experience in customer relations from her current part-time role at Stop & Shop where she leads shopping associates and resolves pickup issues. She is also skilled in leadership, professional communication, and Microsoft Office tools.
Trishina Moitra is a 2021 Communications graduate from Worcester State University seeking a career in customer success roles. She has experience in customer relations from her current part-time role at Stop & Shop where she leads shopping associates and resolves pickup issues. She is also skilled in leadership, professional communication, and Microsoft Office tools.
Trishina Moitra is a 2021 Communications graduate from Worcester State University seeking a career in customer success roles. She has experience in customer relations from her current part-time role at Stop & Shop where she leads shopping associates and resolves pickup issues. She is also skilled in leadership, professional communication, and Microsoft Office tools.
Trishina Moitra is a 2021 Communications graduate from Worcester State University seeking a career in customer success roles. She has experience in customer relations from her current part-time role at Stop & Shop where she leads shopping associates and resolves pickup issues. She is also skilled in leadership, professional communication, and Microsoft Office tools.
Energetic soon to-be Communications graduate (2021) with a passion for developing in Customer Success roles by leveraging my current experience I have gained in customer relations and engagement in retail. Collaborative team player who strongly believes that the customer should always come first. Passionate about utilizing technology to elevate customer experience and strongly interested in working in a fast-paced setting.
EDUCATION Worcester State University, 2017 – 2021 (targeted)
RELEVANT EXPERIENCE
Stop & Shop (May 2016 – till date – part time):
Pickup & Delivery - Lead Shopping associate – one of the first associates to be trained on new mobile/handheld technologies and associated processes. Helped streamline processes to enhance delivery experience. Management delegate and go to person for quick resolution of pick-up related issues; mentored new hires.
CDH/Cashier. Promoted as Cashier Department Head (CDH). Responsible for staff
rotation/breaks and scheduling during my shift. Received number of customer appreciation spot awards and management commendations.
Jump Nation: (Jun 2015 to Sep 2015 – part time):
Front Desk: front desk functions, customer scheduling and party attendant
SKILLS
Leadership: Team Management, Resource Planning
Professionalism: Active Listening, Office Etiquette, Professional Communication, Time Management Languages: English (native) Tools: Microsoft Word, Microsoft Excel and Microsoft PowerPoint
