Dell Emc Poweredge R740: Installation and Service Manual
Dell Emc Poweredge R740: Installation and Service Manual
Dell Emc Poweredge R740: Installation and Service Manual
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
2017 - 07
Rev. A00
Contents
2 Documentation resources............................................................................................................................ 24
3 Technical specifications............................................................................................................................... 26
System dimensions.......................................................................................................................................................... 26
Chassis weight..................................................................................................................................................................27
Processor specifications................................................................................................................................................. 28
PSU specifications........................................................................................................................................................... 28
System battery specifications........................................................................................................................................ 28
Expansion bus specifications.......................................................................................................................................... 28
Memory specifications.................................................................................................................................................... 30
Storage controller specifications....................................................................................................................................30
Drive specifications..........................................................................................................................................................30
Drives...........................................................................................................................................................................30
Optical drive................................................................................................................................................................ 31
Ports and connectors specifications.............................................................................................................................. 31
USB ports.................................................................................................................................................................... 31
NIC ports......................................................................................................................................................................31
VGA ports.................................................................................................................................................................... 31
Serial connector.......................................................................................................................................................... 31
Internal Dual SD Module/vFlash card...................................................................................................................... 32
Video specifications......................................................................................................................................................... 32
Environmental specifications.......................................................................................................................................... 32
Standard operating temperature..............................................................................................................................34
Expanded operating temperature............................................................................................................................ 34
Particulate and gaseous contamination specifications..........................................................................................35
NOTE: All instances of SAS, SATA hard drives, NVMe and SSDs are referred to as drives in this document, unless specified
otherwise.
Topics:
• Supported configurations
• Front view of the system
• Back view of the system
• Drive indicator codes
• LCD panel
• Locating Service Tag of your system
Related link
Technical specifications
Supported configurations
The PowerEdge R740 system supports the following configurations:
2 Drives N/A Enable you to install drives that are supported on your system. For
more information about drives, see the Technical specifications
section.
3 Optical drive (optional) N/A Enables you to retrieve and store data on optical discs such as
compact discs (CD) and digital versatile discs (DVD). For more
information, see the Technical specifications section.
4 USB 3.0 port (optional) The USB ports are 9-pin, 3.0-compliant. These ports enable you to
connect USB devices to the system.
5 Right control panel N/A Contains the power button, VGA port, iDRAC Direct micro USB port,
and two USB 2.0 ports.
6 Information tag N/A The Information Tag is a slide-out label panel that contains system
information such as Service Tag, NIC, MAC address, and so on. If you
have opted for secure default access to iDRAC, the Information tag
also contains the iDRAC secure default password.
Related link
Technical specifications
2 System health and system Indicates the system health. For more information, see the System
ID indicator health and system ID indicator codes section.
3 iDRAC Quick Sync 2 Indicates if the iDRAC Quick Sync 2 wireless option is activated. The
wireless indicator Quick Sync 2 feature allows management of the system using mobile
devices. This feature aggregates hardware/firmware inventory and
(optional)
various system level diagnostic/error information that can be used in
troubleshooting the system. You can access system inventory, Dell
Lifecycle Controller logs or system logs, system health status, and
also configure iDRAC, BIOS, and networking parameters. You can also
launch the virtual Keyboard, Video, and Mouse (KVM) viewer and
virtual Kernel based Virtual Machine (KVM), on a supported mobile
device. For more information, see the Integrated Dell Remote Access
Controller User's Guide at Dell.com/idracmanuals.
Related link
Status LED indicators
System health and system ID indicator codes
Temperature The indicator turns solid amber if the Ensure that none of the following conditions exist:
indicator system experiences a thermal error
• A cooling fan has been removed or has failed.
(for example, the ambient
temperature is out of range or there is • System cover, air shroud, memory module blank, or
back filler bracket is removed.
a fan failure).
• Ambient temperature is too high.
• External airflow is obstructed.
Electrical indicator The indicator turns solid amber if the Check the System Event Log or system messages for the
system experiences an electrical error specific issue. If it is due to a problem with the PSU,
(for example, voltage out of range, or check the LED on the PSU. Reseat the PSU. If the
problem persists, see the Getting help section.
Memory indicator The indicator turns solid amber if a Check the System Event Log or system messages for the
memory error occurs. location of the failed memory. Reseat the memory
module. If the problem persists, see the Getting help
section.
PCIe indicator The indicator turns solid amber if a Restart the system. Update any required drivers for the
PCIe card experiences an error. PCIe card. Reinstall the card. If the problem persists, see
the Getting help section.
Related link
Getting help
Expansion card installation guidelines
Blinking blue Indicates that the system ID mode is active. Press the system health
and system ID button to switch to system health mode.
Solid amber Indicates that the system is in fail-safe mode. If the problem persists,
see the Getting help section.
Blinking amber Indicates that the system is experiencing a fault. Check the System
Event Log or the LCD panel, if available on the bezel, for specific error
message. For more information about error messages, see the Dell
Event and Error Messages Reference Guide at Dell.com/
openmanagemanuals > OpenManage software.
Related link
Getting help
Solid white Indicates that iDRAC Quick Sync 2 is ready If the LED fails to turn off, restart the system. If the
to communicate. Press the iDRAC Quick problem persists, see the Getting help section.
Sync 2 button to turn off.
Blinks white rapidly Indicates data transfer activity. If the indicator continues to blink indefinitely, see the
Getting help section.
Blinks white slowly Indicates that firmware update is in If the indicator continues to blink indefinitely, see the
progress. Getting help section.
Blinks white five times rapidly and Indicates that the iDRAC Quick Sync 2 Check if iDRAC Quick Sync 2 feature is configured to
then turns off feature is disabled. be disabled by iDRAC. If the problem persists, see the
Getting help section. For more information, see
Integrated Dell Remote Access Controller User's
Guide at Dell.com/idracmanuals or Dell
OpenManage Server Administrator User’s Guide at
Dell.com/openmanagemanuals.
Solid amber Indicates that the system is in fail-safe Restart the system. If the problem persists, see the
mode. Getting help section.
Blinking amber Indicates that the iDRAC Quick Sync 2 Restart the system. If the problem persists, see the
hardware is not responding properly. Getting help section.
Related link
Getting help
2 USB port (2) The USB ports are 4-pin, 2.0-compliant. These ports enable you to
connect USB devices to the system.
3 iDRAC Direct port The iDRAC Direct port is micro USB 2.0-compliant. This port enables
you to access the iDRAC Direct features. For more information, see
the iDRAC User’s Guide at Dell.com/idracmanuals.
4 iDRAC Direct LED N/A The iDRAC Direct LED indicator lights up to indicate that the iDRAC
Direct port is connected. For more information, see the iDRAC Direct
LED indicator codes section.
5 VGA port Enables you to connect a display device to the system. For more
information, see the Technical specifications section.
Related link
iDRAC Direct LED indicator codes
Technical specifications
Flashing green (on for two Indicates that the laptop or tablet connected is recognized.
seconds and off for two
seconds)
2 Half-height PCIe expansion N/A The PCIe expansion card slot (riser 2) connects one half-height PCIe
card slot expansion cards to the system. For more information, see the Expansion
card installation guidelines section.
3 Rear handle N/A The rear handle can be removed to enable any external cabling of PCIe
cards that are installed in the PCIe expansion card slot 6.
4 Full-height PCIe expansion N/A The PCIe expansion card slot (riser 2) connects up to two full-height
card slot (2) PCIe expansion cards to the system. For more information, see the
Expansion card installation guidelines section.
5 Full-height PCIe expansion N/A The PCIe expansion card slot (riser 3) connects up to two full-height
card slot (2) PCIe expansion cards to the system. For more information, see the
Expansion card installation guidelines section.
7 NIC ports The NIC ports that are integrated on the network daughter card (NDC)
provide network connectivity. For more information about the supported
configurations, see the Technical specifications section.
8 USB port (2) The USB ports are 9-pin and 3.0-compliant. These ports enable you to
connect USB devices to the system.
9 VGA port Enables you to connect a display device to the system. For more
information, see the Technical specifications section.
10 Serial port Enables you to connect a serial device to the system. For more
information, see the Technical specifications section.
11 iDRAC9 dedicated port Enables you to remotely access iDRAC. For more information, see the
iDRAC User’s Guide at Dell.com/idracmanuals.
12 System identification button The System Identification (ID) button is available on the front and back of
the systems. Press the button to identify a system in a rack by turning on
the system ID button. You can also use the system ID button to reset
iDRAC and to access BIOS using the step through mode.
Related link
Expansion card installation guidelines
Technical specifications
Status Condition
Link and activity indicators are off The NIC is not connected to the network.
Link indicator is green and activity indicator is blinking green The NIC is connected to a valid network at its maximum port speed and
data is being sent or received.
Link indicator is amber and activity indicator is blinking The NIC is connected to a valid network at less than its maximum port
green speed and data is being sent or received.
Link indicator is amber and activity indicator is off The NIC is connected to a valid network at less than its maximum port
speed and data is not being sent or received.
Link indicator is blinking green and activity is off NIC identify is enabled through the NIC configuration utility.
Blinking green When the firmware of the PSU is being updated, the PSU handle blinks green.
CAUTION: Do not disconnect the power cord or unplug the PSU when updating firmware. If
firmware update is interrupted, the PSUs do not function.
Blinking green and turns off When hot-plugging a PSU, the PSU handle blinks green five times at a rate of 4 Hz and turns off. This
indicates a PSU mismatch with respect to efficiency, feature set, health status, or supported voltage.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for
example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations of
PowerEdge servers is not supported, even if the PSUs have the same power rating. This results
in a PSU mismatch condition or failure to turn the system on.
CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking indicator.
Swapping the PSU to make a matched pair can result in an error condition and unexpected
system shutdown. To change from a high output configuration to a low output configuration or
vice versa, you must turn off the system.
CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium
PSUs, which support only 240 V. When two identical PSUs receive different input voltages, they
can output different wattages, and trigger a mismatch.
CAUTION: If two PSUs are used, they must be of the same type and have the same maximum
output power.
Blinking green When hot-plugging a PSU, the PSU indicator blinks green. This indicates that there is a PSU mismatch
with respect to efficiency, feature set, health status, or supported voltage.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for
example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations
of PowerEdge servers is not supported, even if the PSUs have the same power rating. This
results in a PSU mismatch condition or failure to turn the system on.
CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking
indicator. Swapping the PSU to make a matched pair can result in an error condition and
unexpected system shutdown. To change from a High Output configuration to a Low Output
configuration or vice versa, you must turn off the system.
CAUTION: If two PSUs are used, they must be of the same type and have the same
maximum output power.
NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on.
NOTE: The drive status indicator remains off until all drives are
initialized after the system is turned on. Drives are not ready
for removal during this time.
Flashes green, amber, and then turns off Predicted drive failure.
Flashes green for three seconds, amber for three seconds, and Rebuild stopped.
then turns off after six seconds
The LCD panel is available only on the optional LCD bezel. The optional LCD bezel is hot pluggable.
The statuses and conditions of the LCD panel are outlined here:
NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether
the system is turned on or off.
• When the system turns off and there are no errors, LCD enters the standby mode after five minutes of inactivity. Press any button on
the LCD to turn it on.
• If the LCD panel stops responding, remove the bezel and reinstall it. If the problem persists, see the Getting help section.
• The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility, the LCD panel, or other tools.
NOTE: The display stops scrolling when the button is released. After 45
seconds of inactivity, the display starts scrolling.
4 LCD display Displays system information, status, and error messages or iDRAC IP address.
Related link
Getting help
1 To view the Home screen, press one of the three navigation buttons (Select, Left, or Right).
2 To navigate to the Home screen from another menu, complete the following steps:
a Press and hold the navigation button till the up arrow is displayed.
Setup menu
NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next
action.
Option Description
iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two
separate DNS entries are available.
Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This enables you
to match an LCD message with an SEL entry.
Select Simple to view LCD error messages in a simplified user-friendly description. For more information about
error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals >
OpenManage software.
Set home Select the default information to be displayed on the Home screen. See View menu section for the options and
option items that can be set as the default on the Home screen.
Related link
View menu
View menu
NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next
action.
Option Description
iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC9. Addresses include DNS (Primary and Secondary), Gateway, IP,
and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name Displays the name of the Host, Model, or User String for the system.
Number Displays the Asset tag or the Service tag for the system.
Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in the Set
home submenu of the Setup menu.
Configuring your system For information about the iDRAC features, Dell.com/idracmanuals
configuring and logging in to iDRAC, and managing
your system remotely, see the Integrated Dell
Remote Access Controller User's Guide.
Working with the Dell For information about understanding the features Dell.com/storagecontrollermanuals
PowerEdge RAID controllers of the Dell PowerEdge RAID controllers (PERC),
Software RAID controllers, or BOSS card and
deploying the cards, see the Storage controller
documentation.
Understanding event and error For information about checking the event and error Dell.com/openmanagemanuals > OpenManage
messages messages generated by the system firmware and software
agents that monitor system components, see the
Dell Event and Error Messages Reference Guide.
Topics:
• System dimensions
• Chassis weight
• Processor specifications
• PSU specifications
• System battery specifications
• Expansion bus specifications
• Memory specifications
• Storage controller specifications
• Drive specifications
• Ports and connectors specifications
• Video specifications
• Environmental specifications
System dimensions
This section describes the physical dimensions of the system.
Chassis weight
Table 16. Chassis weight
PSU specifications
The PowerEdge R740 system supports up to two AC or DC power supply units (PSUs).
750 W Mixed Platinum 2891 BTU/hr 50/60 Hz 100–240 V AC, autoranging 10 A–5 A
Mode HVDC (for
N/A 2891 BTU/hr N/A 240 V DC, autoranging 4.5 A
China only)
1100 W Mixed Platinum 4100 BTU/hr 50/60 Hz 100–240 V AC, autoranging 12 A–6.5 A
Mode HVDC (for
N/A 4100 BTU/hr N/A 200–380 V DC, autoranging 6.4 A–3.2 A
China and Japan
only)
NOTE: This system is also designed to connect to the IT power systems with a phase to phase voltage not exceeding 240 V.
NOTE: If a system with 2000 W AC PSU operates at low line 100–120 V AC, then the power rating per PSU is derated to 1000 W.
NOTE: If a system with 1600 W AC PSU operates at low line 100–120 V AC, then the power rating per PSU is derated to 800 W.
NOTE: If system with 1100 W AC PSU or 1100 W Mixed Mode HVDC PSU operates at low line 100–120 V AC, then the power
rating per PSU is derated to 1050 W.
Riser Slot description PCIe slots on Processor PCIe slots on riser Processor PCIe slots on Processor
configuration riser 1 (Height connection 2 (Height and connection riser 3 (Height connection
and supported and length) length) and length)
risers
Riser No PCIe slots N/A N/A N/A N/A N/A N/A
configuration 0 (only rear
(No riser) storage)
Slot 1: x16 full- Processor 1 Slot 4: x16 full- Processor 2 Slot 7: x8 full- Processor
height, full length height, full length height, full length 2
Riser
Three x8 and N/A N/A Slot 5: x8 full- Processor 2 Slot 8: x16 full- Processor
configuration 4
four x16 slots height, full length height, full length 2
(1A+2A+3A)
Slot 3: x16 full- Processor 1 Slot 6: x8 low Processor 1
height, half length profile, half length
Slot 1: x8 full- Processor 1 Slot 4: x16 full- Processor 2 Slot 7: x8 full- Processor
height, full length height, full length height, full length 2
Riser
Six x8 and two Slot 2: x8 full- Processor 1 Slot 5: x8 full- Processor 2 Slot 8: x16 full- Processor
configuration 5
x16 slots height, full length height, full length height, full length 2
(1B+2A+3A)
Slot 3: x8 full- Processor 1 Slot 6: x8 low Processor 1
height, half length profile, half length
Slot1: x16 full- Processor 1 Slot 4: x16 full- Processor 2 Slot 7: x8 full- Processor
height, full length height, full length height, full length 2
Riser
Five x8 and Slot 2: x8 full- Processor 1 Slot 5: x8 full- Processor 2 Slot 8: x16 full- Processor
configuration 6
three x16 slots height, full length height, full length height, full length 2
(1D+2A+3A)
Slot 3: x8 full- Processor 1 Slot 6: x8 low Processor 1
height, half length profile, half length
NOTE: Minimum of two CPUs are required for any configurations that support NVDIMM-
N.
• Internal storage controller cards: PowerEdge RAID Controller (PERC) H330, PERC H730P, PERC H740P, HBA330, S140, and Boot
Optimized Server Storage (BOSS-S1).
• External storage controller cards: PERC H840 and 12Gbps SAS HBA.
Drive specifications
Drives
The PowerEdge R740 system supports SAS, SATA, Nearline SAS hard drives or SSDs.
Table 20. Supported drive options for the PowerEdge R740 system
Eight drives system Up to eight 3.5 inch or 2.5 inch (SAS, SATA or Nearline SAS) front
accessible drives in slots 0 through 7
Sixteen drives system Up to sixteen 2.5 inch (SAS, SATA or Nearline SAS) front accessible drives
in slots 0 through 15
USB ports
The PowerEdge R740 system supports:
NIC ports
The PowerEdge R740 system supports up to four Network Interface Controller (NIC) ports that are integrated on the network daughter
card (NDC), and are available in the following configurations:
• Four RJ-45 ports that support 10, 100 and 1000 Mbps
• Four RJ-45 ports that support 100 M, 1 G and 10 Gbps
• Four RJ-45 ports, where two ports support maximum of 10 G and the other two ports maximum of 1 G
• Two RJ-45 ports that support up to 1 Gbps and 2 SFP+ ports that support up to 10 Gbps
• Four SFP+ ports that support up to 10 Gbps
• Two SFP28 ports that support up to 25 Gbps
VGA ports
The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge R740 system supports two 15-
pin VGA ports on the front and back panels.
Serial connector
The PowerEdge R740 system supports one serial connector on the back panel, which is a 9-pin connector, Data Terminal Equipment (DTE),
16550-compliant.
• vFlash or
• IDSDM or
• vFlash and IDSDM
The IDSDM/vFlash card sits in the back of the system, in a Dell-proprietary slot. IDSDM/vFlash card supports three micro SD cards (two
cards for IDSDM and one card for vFlash). Micro SD cards capacity for IDSDM are 16/32/64 GB while for vFlash the microSD card
capacity is 16 GB.
Video specifications
The PowerEdge R740 system supports integrated Matrox G200eW3 graphics controller with 16 MB of video frame buffer.
NOTE: 1920 x 1080 and 1920 x 1200 resolutions are only supported in reduced blanking mode.
Environmental specifications
NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/
environmental_datasheets.
Temperature Specifications
Storage –40°C to 65°C (–40°F to 149°F)
Continuous operation (for altitude less than 950 m or 3117 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
ft)
Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum dew point.
Storage Six consecutively executed shock pulses in the positive and negative x, y,
and z axes (one pulse on each side of the system) of 71 G for up to 2 ms.
35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m
(3,117 ft).
40°C to 45°C (104°F to 113°F) Maximum temperature is reduced by 1°C/125 m (1°F/228 ft) above 950 m
(3,117 ft).
≤ 1% of annual operating hours –5°C to 45°C at 5% to 90% RH with 29°C dew point.
NOTE: When operating in the expanded temperature range, system performance may be impacted.
NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported in the System Event
Log.
PowerEdge 2 Two 1U standard heat sink for Not required Not Standard Six standard fans
R740 CPU ≤ 125 W required
Two 2U standard heat sink for
CPU > 125 W
PowerEdge 2 Two 1U high performance Not required Not GPU air shroud Six high
R740 with GPU heat sink required performance
fans
System Front backplane CPU Thermal CPU heat sink Fan type GPU Ambient
Design Power restriction
(TDP)
PowerEdge 8 x 3.5 inch SAS/ 150 W/8 core, 165 1U high High performance ≥1 double-width/ 30°C
R740 SATA W/12 core, 200 performance fan single-width
W, 205 W
8 x 2.5 inch SAS/ 150 W/8 core, 165 1U high High performance ≥1 double-width/ 30°C
SATA W/12 core, 200 performance fan single-width
W, 205 W
16 x 2.5 inch SAS/ 150 W/8 core, 165 1U high High performance ≥1 double-width/ 30°C
SATA W/12 core, 200 performance fan single-width
W, 205 W
NOTE: Air entering the data center must have MERV11 or MERV13
filtration.
Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive
particles.
Related link
iDRAC configuration
Options to set up iDRAC IP address
iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall
availability of Dell systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the
need for physical access to the system.
Interfaces Document/Section
iDRAC Settings See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals
utility
NOTE: To access iDRAC, ensure that you connect the Ethernet cable to the iDRAC direct port. You can also access iDRAC
through the shared LOM mode, if you have opted for a system that has the shared LOM mode enabled.
Related link
LCD panel
Log in to iDRAC
You can log in to iDRAC as:
• iDRAC user
• Microsoft Active Directory user
• Lightweight Directory Access Protocol (LDAP) user
If you have opted for secure default access to iDRAC, the iDRAC secure default password is available on the back of the system
Information tag. If you have not opted for secure default access to iDRAC, then the default user name and password are root and
calvin. You can also log in by using Single Sign-On or Smart Card.
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP address.
For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's
Guide at Dell.com/idracmanuals.
You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference Guide at
Dell.com/idracmanuals.
Resources Location
Systems Management Tools and Documentation media Dell.com/operatingsystemmanuals
Installation and How-to videos for supported operating systems on Supported Operating Systems for Dell PowerEdge Systems
PowerEdge systems
Methods Location
From the Dell Support site Dell.com/support/home
Using Dell Remote Access Controller Lifecycle Controller (iDRAC Dell.com/idracmanuals
with LC)
Using Dell Repository Manager (DRM) Dell.com/openmanagemanuals
Using Dell OpenManage Essentials (OME) Dell.com/openmanagemanuals
Using Dell Server Update Utility (SUU) Dell.com/openmanagemanuals
Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals
NOTE: If you do not have the Service Tag, select Detect Product to allow the system to automatically detect your
Service Tag, or click View products, and navigate to your product.
3 Click Drivers & Downloads.
The drivers that are applicable to your selection are displayed.
4 Download the drivers to a USB drive, CD, or DVD.
Topics:
• System Setup
• Dell Lifecycle Controller
• Boot Manager
• Preboot Execution Environment (PXE)
Related link
System Setup
Dell Lifecycle Controller
Boot Manager
PXE boot
System Setup
By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device settings of your system.
NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the help text in the text browser,
press F1.
You can access system setup by using two methods:
Related link
System Setup details
Viewing System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
Related link
System Setup
System Setup details
Option Description
System BIOS Enables you to configure BIOS settings.
Related link
System Setup
iDRAC Settings utility
Device Settings
Viewing System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
Option Description
System Information Specifies information about the system such as the system model name, BIOS version, and Service Tag.
Memory Settings Specifies information and options related to the installed memory.
Processor Settings Specifies information and options related to the processor such as speed and cache size.
SATA Settings Specifies options to enable or disable the integrated SATA controller and ports.
NVMe Settings Specifies options to change the NVMe settings. If the system contains the NVMe drives that you want to
configure in a RAID array, you must set both this field and the Embedded SATA field on the SATA Settings menu
to RAID mode. You might also need to change the Boot Mode setting to UEFI. Otherwise, you should set this field
to Non-RAID mode.
Boot Settings Specifies options to specify the Boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.
Integrated Devices Specifies options to manage integrated device controllers and ports, specifies related features and options.
Serial Specifies options to manage the serial ports, its related features and options.
Communication
System Profile Specifies options to change the processor power management settings, memory frequency.
Settings
System Security Specifies options to configure the system security settings, such as system password, setup password, Trusted
Platform Module (TPM) security, and UEFI secure boot. It also manages the power button on the system.
Redundant OS Sets the redundant OS info for redundant OS control.
Control
Miscellaneous Specifies options to change the system date and time.
Settings
System Information
You can use the System Information screen to view system properties such as Service Tag, system model name, and the BIOS version.
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click System Information.
Option Description
System Model Specifies the system model name.
Name
System BIOS Specifies the BIOS version installed on the system.
Version
System Specifies the current version of the Management Engine firmware.
Management
Engine Version
System Service Tag Specifies the system Service Tag.
Memory Settings
You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system
memory testing and node interleaving.
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Memory Settings.
Option Description
System Memory Specifies the memory size in the system.
Size
System Memory Specifies the type of memory installed in the system.
Type
System Memory Specifies the system memory speed.
Speed
System Memory Specifies the system memory voltage.
Voltage
Video Memory Specifies the amount of video memory.
System Memory Specifies whether the system memory tests are run during system boot. Options are Enabled and Disabled. This
Testing option is set to Disabled by default.
Memory Operating Specifies the memory operating mode. The options available are Optimizer Mode, Single Rank Spare Mode, Multi
Mode Rank Spare Mode, Mirror Mode, and Dell Fault Resilient Mode. This option is set to Optimizer Mode by default.
Current State of Specifies the current state of the memory operating mode.
Memory Operating
Mode
Node Interleaving Specifies if Non-Uniform Memory Architecture (NUMA) is supported. If this field is set to Enabled, memory
interleaving is supported if a symmetric memory configuration is installed. If the field is set to Disabled, the system
supports NUMA (asymmetric) memory configurations. This option is set to Disabled by default.
Opportunistic Self- Enables or disables opportunistic self-refresh feature. This option is set to Disabled by default.
Refresh
Persistent Memory This field controls Persistent Memory on the system.
Processor Settings
You can use the Processor Settings screen to view the processor settings, and perform specific functions such as enabling virtualization
technology, hardware prefetcher, logical processor idling, and opportunistic self-refresh.
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Processor Settings.
Option Description
Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to
Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one
logical processor per core. This option is set to Enabled by default.
CPU Interconnect Enables you to govern the frequency of the communication links among the CPUs in the system.
Speed
The options available are Maximum data rate, 10.4 GT/s, and 9.6 GT/s. This option is set to Maximum data rate
by default.
Maximum data rate indicates that the BIOS runs the communication links at the maximum frequency supported by
the processors. You can also select specific frequencies that the processors support, which can vary.
For best performance, you should select Maximum data rate. Any reduction in the communication link frequency
affects the performance of non-local memory accesses and cache coherency traffic. In addition, it can slow access
to non-local I/O devices from a particular CPU.
However, if power saving considerations outweigh performance, you might want to reduce the frequency of the
CPU communication links. If you do this, you should localize memory and I/O accesses to the nearest NUMA node
to minimize the impact to system performance.
Virtualization Enables or disables the virtualization technology for the processor. This option is set to Enabled by default.
Technology
Adjacent Cache Optimizes the system for applications that need high utilization of sequential memory access. This option is set to
Line Prefetch Enabled by default. You can disable this option for applications that need high utilization of random memory
access.
Hardware Enables or disables the hardware prefetcher. This option is set to Enabled by default.
Prefetcher
DCU Streamer Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is set to Enabled by default.
Prefetcher
DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to Enabled by default.
Sub NUMA Cluster Enables or disables the Sub NUMA Cluster. This option is set to Disabled by default.
UPI Prefetch Enables you to get the memory read started early on DDR bus. The Ultra Path Interconnect (UPI) Rx path will
spawn the speculative memory read to Integrated Memory Controller (iMC) directly. This option is set to Enabled
by default.
Logical Processor Enables you to improve the energy efficiency of a system. It uses the operating system core parking algorithm and
Idling parks some of the logical processors in the system which in turn allows the corresponding processor cores to
transition into a lower power idle state. This option can only be enabled if the operating system supports it. It is set
to Disabled by default.
x2APIC Mode Enables or disables the x2APIC mode. This option is set to Disabled by default.
Dell Controlled Controls the turbo engagement. Enable this option only when System Profile is set to Disabled.
Turbo
NOTE: Depending on the number of installed CPUs, there might be up to four processor listings.
Number of Cores Controls the number of enabled cores in each processor. This option is set to All by default.
per Processor
Processor Core Specifies the maximum core frequency of the processor.
Speed
Processor n
NOTE: Depending on the number of CPUs, there might be up to four processors listed.
The following settings are displayed for each processor installed in the system:
Option Description
Family-Model- Specifies the family, model, and stepping of the processor as defined by Intel.
Stepping
SATA Settings
You can use the SATA Settings screen to view the SATA settings of SATA devices and enable SATA and PCIe NVMe RAID mode on your
system.
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click SATA Settings.
Option Description
Embedded SATA Enables the embedded SATA option to be set to Off, AHCI, or RAID modes. This option is set to AHCI Mode by
default.
Security Freeze Sends Security Freeze Lock command to the embedded SATA drives during POST. This option is applicable only
Lock for AHCI Mode. This option is set to Enabled by default.
Write Cache Enables or disables the command for the embedded SATA drives during POST. This option is set to Disabled by
default.
Port n Sets the drive type of the selected device.
For AHCI Mode or RAID Mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the drive. This field is undefined for removable media
devices such as optical drives.
• UEFI: The Unified Extensible Firmware Interface (UEFI) is a new interface between operating systems and platform firmware. The
interface consists of data tables with platform related information, also boot and runtime service calls that are available to the operating
system and its loader. The following benefits are available when the Boot Mode is set to UEFI:
• Support for drive partitions larger than 2 TB.
• Enhanced security (e.g., UEFI Secure Boot).
• Faster boot time.
NOTE: You must use only the UEFI boot mode in order to boot from NVMe drives.
• BIOS: The BIOS Boot Mode is the legacy boot mode. It is maintained for backward compatibility.
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Boot Settings.
Option Description
Boot Mode Enables you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is
not installed in the same boot mode.
If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows
compatibility with non-UEFI operating systems. This option is set to UEFI by default.
NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu.
Boot Sequence Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails to boot,
Retry the system re-attempts the boot sequence after 30 seconds. This option is set to Enabled by default.
Hard-Disk Failover Specifies the drive that is booted in the event of a drive failure. The devices are selected in the Hard-Disk Drive
Sequence on the Boot Option Setting menu. When this option is set to Disabled, only the first drive in the list is
attempted to boot. When this option is set to Enabled, all drives are attempted to boot in the order selected in the
Hard-Disk Drive Sequence. This option is not enabled for UEFI Boot Mode. This option is set to Disabled by
default.
Boot Option Configures the boot sequence and the boot devices.
Settings
BIOS Boot Settings Enables or disables BIOS boot options.
1 From the System Setup Main Menu, click Boot Settings, and select Boot Mode.
2 Select the UEFI boot mode you want the system to boot into.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in
the same boot mode.
3 After the system boots in the specified boot mode, proceed to install your operating system from that mode.
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems
do not support UEFI and can only be installed from the BIOS boot mode.
NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport.
Steps
1 On the System Setup Main Menu screen, click System BIOS > Boot Settings > UEFI/BIOS Boot Settings > UEFI/BIOS Boot
Sequence.
2 Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the order.
3 Click Exit, and then click Yes to save the settings on exit.
Network Settings
You can use the Network Settings screen to modify UEFI PXE, iSCSI, and HTTP boot settings. The network settings option is available
only in the UEFI mode.
NOTE: The BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the option ROM of the network
controllers handles the network settings.
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Network Settings.
Option Description
PXE Device n (n = 1 Enables or disables the device. When enabled, a UEFI PXE boot option is created for the device.
to 4)
PXE Device n Enables you to control the configuration of the PXE device.
Settings(n = 1 to 4)
HTTP Device n (n = Enables or disables the device. When enabled, a UEFI HTTP boot option is created for the device.
1 to 4)
HTTP Device n Enables you to control the configuration of the HTTP device.
Settings (n = 1 to 4)
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Network Settings.
5 On the Network Settings screen, click UEFI iSCSI Settings.
Option Description
iSCSI Initiator Specifies the name of the iSCSI initiator (iqn format).
Name
iSCSI Device1 Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device
automatically.
iSCSI Device1 Enables you to control the configuration of the iSCSI device.
Settings
Integrated Devices
You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller,
integrated RAID controller, and the USB ports.
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Integrated Devices.
Option Description
User Accessible Configures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports; selecting
USB Ports All Ports Off disables all front and back USB ports; selecting All Ports Off (Dynamic) disables all front and back
USB ports during POST and front ports can be enabled or disabled dynamically by authorized user without
resetting the system.
The USB keyboard and mouse still function in certain USB ports during the boot process, depending on the
selection. After the boot process is complete, the USB ports will be enabled or disabled as per the setting.
Internal USB Port Enables or disables the internal USB port. This option is set to Enabled by default.
Integrated RAID Enables or disables the integrated RAID controller. This option is set to Enabled by default.
Controller
Integrated Network Enables or disables the integrated network card (NDC). When set to Disabled, the NDC is not available to the
Card 1 operating system (OS). This option is set to Enable by default.
I/OAT DMA Engine Enables or disables the I/O Acceleration Technology (I/OAT) option. I/OAT is a set of DMA features designed to
accelerate network traffic and lower CPU utilization. Enable only if the hardware and software support the feature.
Embedded Video Enables or disables the use of Embedded Video Controller as the primary display. When set to Enabled, the
Controller Embedded Video Controller will be the primary display even if add-in graphic cards are installed. When set to
Disabled, an add-in graphics card will be used as the primary display. BIOS will output displays to both the primary
add-in video and the embedded video during POST and pre-boot environment. The embedded video will then be
disabled right before the operating system boots. This option is set to Enabled by default.
NOTE: When there are multiple add-in graphic cards installed in the system, the first card discovered
during PCI enumeration is selected as the primary video. You might have to re-arrange the cards in the
slots in order to control which card is the primary video.
Current State of Displays the current state of the embedded video controller. The Current State of Embedded Video Controller
Embedded Video option is a read-only field. If the Embedded Video Controller is the only display capability in the system (that is, no
Controller add-in graphics card is installed), then the Embedded Video Controller is automatically used as the primary display
even if the Embedded Video Controller setting is set to Disabled.
SR-IOV Global Enables or disables the BIOS configuration of Single Root I/O Virtualization (SR-IOV) devices. This option is set to
Enable Disabled by default.
Internal SD Card Enables or disables the internal SD card port of the Internal Dual SD Module (IDSDM). This option is set to On by
Port default.
Internal SD Card Configures the redundancy mode of the Internal Dual SD Module (IDSDM). When set to Mirror Mode, data is
Redundancy written on both SD cards. After failure of either card and replacement of the failed card, the data of the active card
is copied to the offline card during the system boot.
When Internal SD Card Redundancy is set to Disabled, only the primary SD card is visible to the OS. This option is
set to Disabled by default.
Internal SD Primary When Redundancy is set to Disabled, either one of the SD card can be selected to present itself as mass storage
Card device by setting it to be primary card. By default primary SD card is selected to be SD Card 1. If SD Card 1 is not
present, then the controller will select SD Card 2 to be the primary SD card.
OS Watchdog If your system stops responding, this watchdog timer aids in the recovery of your operating system. When this
Timer option is set to Enabled, the operating system initializes the timer. When this option is set to Disabled (the
default), the timer does not have any effect on the system.
Memory Mapped Enables or disables the support for the PCIe devices that need large amounts of memory. Enable this option only
I/O above 4 GB for 64-bit operating systems. This option is set to Enabled by default.
Memory Mapped When set to 12 TB, the system will map MMIO base to 12 TB. Enable this option for an OS that requires 44 bit
I/O above Base PCIe addressing. When set to 512 GB, the system will map MMIO base to 512 GB, and reduce the maximum
support for memory to less than 512 GB. Enable this option only for the 4 GPU DGMA issue. This option is set to
56 TB by default.
Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement feature controls the configuration
of the PCIe cards installed in the specified slot. Slots must be disabled only when the installed peripheral card
prevents booting into the operating system or causes delays in system startup. If the slot is disabled, both the
Option ROM and UEFI drivers are disabled. Only slots that are present on the system will be available for control.
Slot Bifurcation Allows Platform Default Bifurcation, Auto discovery of Bifurcation and Manual bifurcation Control. The default
is set to Platform Default Bifurcation. The slot bifurcation field is accessible when set to Manual bifurcation
Control and is grayed out when set to Platform Default Bifurcation or Auto discovery of Bifurcation.
Option Description
Slot 1 Bifurcation X4 or X8 or X4X4X4X8 or X8X4X4 Bifurcation
Serial Communication
You can use the Serial Communication screen to view the properties of the serial communication port.
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Serial Communication.
Option Description
Serial Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection can
Communication also be enabled, and the port address can be specified. This option is set to Auto by default.
Serial Port Address Enables you to set the port address for serial devices. This option is set to Serial Device1=COM2, Serial Device
2=COM1 by default.
NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature. To use console
redirection by SOL, configure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial
MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within
the BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial
Device 1.
External Serial Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote Access
Connector Device by using this option. This option is set to Serial Device 1 by default.
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL,
configure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial
MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within
the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1.
Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed. This
option is set to 115200 by default.
Remote Terminal Sets the remote console terminal type. This option is set to VT 100/VT 220 by default.
Type
Redirection After Enables or disables the BIOS console redirection when the operating system is loaded. This option is set to
Boot Enabled by default.
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click System Profile Settings.
Option Description
System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS automatically
sets the rest of the options. You can only change the rest of the options if the mode is set to Custom.This option is
set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.
NOTE: All the parameters on the system profile setting screen are available only when the System
Profile option is set to Custom.
CPU Power Sets the CPU power management. This option is set to System DBPM (DAPC) by default. DBPM is Demand-
Management Based Power Management.
Memory Frequency Sets the speed of the system memory. You can select Maximum Performance, Maximum Reliability, or a specific
speed. This option is set to Maximum Performance by default.
Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option is set to Enabled by default.
C1E Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to
Enabled by default.
C States Enables or disables the processor to operate in all available power states. This option is set to Enabled by default.
Write Data CRC Enables or disables the Write Data CRC. This option is set to Enabled by default.
Memory Patrol Sets the memory patrol scrub frequency. This option is set to Standard by default.
Scrub
Memory Refresh Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.
Rate
Uncore Frequency Enables you to select the Processor Uncore Frequency option.
Dynamic mode enables the processor to optimize power resources across the cores and uncore during runtime.
The optimization of the uncore frequency to either save power or optimize performance is influenced by the
setting of the Energy Efficiency Policy option.
Energy Efficient Enables you to select the Energy Efficient Policy option.
Policy The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target
higher performance or better power savings.
Number of Turbo
NOTE: If there are two processors installed in the system, you will see an entry for Number of Turbo
Boot Enabled Cores
Boost Enabled Cores for Processor 2.
for Processor 1
Controls the number of turbo boost enabled cores for Processor 1. The maximum number of cores is enabled by
default.
Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to Enabled for all system profiles,
except Custom by default.
NOTE: This option can be disabled only if the C States option in the Custom mode is set to disabled.
NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/Mwait setting does
not impact the system power or performance.
CPU Interconnect Enables or disables the CPU Interconnect Bus Link Power Management. This option is set to Enabled by default.
Bus Link Power
Management
System Security
You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling
the power button.
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click System Security.
Option Description
In-Band When set to Disabled, this setting will hide the Management Engine's (ME), HECI devices, and the system's IPMI
Manageability devices from the operating system. This prevents the operating system from changing the ME power capping
Interface settings, and blocks access to all in-band management tools. All management should be managed through out-of-
band. This option is set to Enabled by default.
NOTE: BIOS update requires HECI devices to be operational and DUP updates require IPMI interface to
be operational. This setting needs to be set to Enabled to avoid updating errors.
Intel AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption
Standard Instruction Set (AES-NI). This option is set to Enabled by default.
System Password Sets the system password. This option is set to Enabled by default and is read-only if the password jumper is not
installed in the system.
Setup Password Sets the setup password. This option is read-only if the password jumper is not installed in the system.
Password Status Locks the system password. This option is set to Unlocked by default.
TPM Security
NOTE: The TPM menu is available only when the TPM module is installed.
Enables you to control the reporting mode of the TPM. The TPM Security option is set to Off by default. You can
only modify the TPM Status, TPM Activation, and the Intel TXT fields if the TPM Status field is set to either On
with Pre-boot Measurements or On without Pre-boot Measurements.
When TPM 1.2 is installed, the TPM Security option is set to Off, On with Pre-boot Measurements, or On
without Pre-boot Measurements.
TPM Information Changes the operational state of the TPM. This option is set to No Change by default.
TPM Status Specifies the TPM status.
TPM Command Controls the Trusted Platform Module (TPM). When set to None, no command is sent to the TPM. When set to
Activate, the TPM is enabled and activated. When set to Deactivate, the TPM is disabled and deactivated. When
set to Clear, all the contents of the TPM are cleared. This option is set to None by default.
CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may affect
booting to the operating system.
This field is read-only when TPM Security is set to Off. The action requires an additional reboot before it can take
effect.
Intel(R) TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option,
virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is set to Off
by default.
When TPM 2.0 is installed, TPM 2 Algorithm option is available. It enables you to select a hash algorithm from
those supported by the TPM (SHA1, SHA256). TPM 2 Algorithm option must be set to SHA256, to enable TXT.
Power Button Enables or disables the power button on the front of the system. This option is set to Enabled by default.
AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default.
AC Power Recovery Sets the time delay for the system to power up after AC power is restored to the system. This option is set to
Delay Immediate by default.
User Defined Delay Sets the User Defined Delay option when the User Defined option for AC Power Recovery Delay is selected.
(60 s to 240 s)
UEFI Variable Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are
Access accessible in the operating system per the UEFI specification. When set to Controlled, selected UEFI variables are
protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order.
Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image by using the certificates in the Secure
Boot Policy. Secure Boot is set to Disabled by default.
Secure Boot Policy When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer’s key and certificates to
authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses the user-defined key and
certificates. Secure Boot policy is set to Standard by default.
Secure Boot Mode Configures how the BIOS uses the Secure Boot Policy Objects (PK, KEK, db, dbx).
If the current mode is set to Deployed Mode, the available options are User Mode and Deployed Mode. If the
current mode is set to User Mode, the available options are User Mode, Audit Mode, and Deployed Mode.
Options Description
User Mode In User Mode, PK must be installed, and BIOS performs signature verification on
programmatic attempts to update policy objects.
Audit Mode In Audit mode, PK is not present. The BIOS does not authenticate programmatic updates
to the policy objects, and transitions between modes.
Audit Mode is useful for programmatically determining a working set of policy objects.
Deployed Mode Deployed Mode is the most secure mode. In Deployed Mode, PK must be installed and
the BIOS performs signature verification on programmatic attempts to update policy
objects.
Secure Boot Policy Specifies the list of certificates and hashes that secure boot uses to authenticate images.
Summary
Secure Boot Configures the Secure Boot Custom Policy. To enable this option, set the Secure Boot Policy to Custom option.
Custom Policy
Settings
NOTE: If the password jumper setting is disabled, the existing system password and setup password are deleted and you need
not provide the system password to boot the system.
Steps
1 To enter System Setup, press F2 immediately after turning on or rebooting your system.
2 On the System Setup Main Menu screen, click System BIOS > System Security.
3 On the System Security screen, verify that Password Status is set to Unlocked.
4 In the System Password field, type your system password, and press Enter or Tab.
A message prompts you to reenter the system password.
5 Reenter the system password, and click OK.
6 In the Setup Password field, type your setup password and press Enter or Tab.
A message prompts you to reenter the setup password.
7 Reenter the setup password, and click OK.
8 Press Esc to return to the System BIOS screen. Press Esc again.
A message prompts you to save the changes.
NOTE: Password protection does not take effect until the system reboots.
Related link
System board jumper settings
Next step
When Password Status is set to Locked, type the system password and press Enter when prompted at reboot.
NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password. You
have three attempts to type the correct password. After the third unsuccessful attempt, the system displays an error message
that the system has stopped functioning and must be turned off. Even after you turn off and restart the system, the error
message is displayed until the correct password is entered.
Steps
1 To enter System Setup, press F2 immediately after turning on or restarting your system.
2 On the System Setup Main Menu screen, click System BIOS > System Security.
3 On the System Security screen, ensure that Password Status is set to Unlocked.
4 In the System Password field, alter or delete the existing system password, and then press Enter or Tab.
5 In the Setup Password field, alter or delete the existing setup password, and then press Enter or Tab.
If you change the system and setup password, a message prompts you to reenter the new password. If you delete the system and
setup password, a message prompts you to confirm the deletion.
6 Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes.
If you do not type the correct password in three attempts, the system displays the following message:
Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power down.
Even after you turn off and restart the system, the error message is displayed until the correct password is typed. The following options are
exceptions:
• If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password.
For more information, see the System Security Settings screen section.
• You cannot disable or change an existing system password.
NOTE: You can use the password status option with the setup password option to protect the system password from
unauthorized changes.
Related link
System Security Settings details
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Redundant OS Control.
Option Description
Redundant OS Enables you to select a backup disk from the following devices:
Location
• None
• IDSDM
• SATA Ports in AHCI mode
• BOSS PCIe Cards (Internal M.2 Drives)
• Internal USB
NOTE: RAID configurations and NVMe cards not are included as BIOS does not have the ability to
distinguish between individual drives in those configurations.
Redundant OS
NOTE: This option is disabled if Redundant OS Location is set to None.
State
When set to Visible, the backup disk is visible to the boot list and OS. When set to Hidden, the backup disk is
disabled and is not visible to the boot list and OS. This option is set to Visible by default.
NOTE: BIOS will disable the device in hardware, so it cannot be accessed by the OS.
Redundant OS Boot
NOTE: This option is disabled if Redundant OS Location is set to None or if Redundant OS State is set
to Hidden.
When set to Enabled, BIOS boots to the device specified in Redundant OS Location. When set to Disabled, BIOS
preserves the current boot list settings. This option is set to Enabled by default.
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Miscellaneous Settings.
Option Description
System Time Enables you to set the time on the system.
System Date Enables you to set the date on the system.
Asset Tag Specifies the asset tag and enables you to modify it for security and tracking purposes.
Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled. This option is set to On by
default.
NOTE: This option does not apply to 84-key keyboards.
F1/F2 Prompt on Enables or disables the F1/F2 prompt on error. This option is set to Enabled by default. The F1/F2 prompt also
Error includes keyboard errors.
Load Legacy Video Enables you to determine whether the system BIOS loads the legacy video (INT 10H) option ROM from the video
Option ROM controller. Selecting Enabled in the operating system does not support UEFI video output standards. This field is
available only for UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled.
Dell Wyse P25/P45 Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default.
BIOS Access
Power Cycle Enables or disables the Power Cycle Request. This option is set to None by default.
Request
NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade.
For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Device Settings
Device Settings enables you to configure device parameters.
Related link
System BIOS
NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle
Controller.
For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware, and deploying the operating system,
see the Dell Lifecycle Controller documentation at Dell.com/idracmanuals.
Related link
Dell Lifecycle Controller
Boot Manager
The Boot Manager screen enables you to select boot options and diagnostic utilities.
Related link
Boot Manager main menu
System BIOS
Viewing Boot Manager
Related link
Boot Manager
Boot Manager main menu
Related link
Boot Manager
Viewing Boot Manager
System Utilities
System Utilities contains the following utilities that can be launched:
• Launch Diagnostics
• BIOS Update File Explorer
• Reboot System
Related link
Boot Manager
PXE boot
You can use the Preboot Execution Environment (PXE) option to boot and configure the networked systems, remotely.
To access the PXE boot option, boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS
Setup. It does not pull any menu or allows managing of network devices.
WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock.
CAUTION: Do not operate the system without the cover for a duration exceeding five minutes. Operating the system without the
system cover can result in component damage.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the
system.
CAUTION: To ensure proper operation and cooling, all bays in the system and system fans must be always populated with a
component or a blank.
Related link
Removing the system cover
Recommended tools
You need the following tools to perform the removal and installation procedures:
You need the following tools to assemble the cables for a DC power supply unit:
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).
For bezels with LCD panel, the system status can be viewed on the LCD panel. For more information, see the LCD panel section.
The LCD bezel is hot pluggable and can be used in any server of the same branding even if that system was originally not ordered with that
LCD bezel.
Related link
LCD panel
Related link
Installing the optional front bezel
System cover
System cover provides security for the entire system and also helps in maintaining proper air flow inside the system.
Steps
1 Using a flat or a Phillips head screwdriver, rotate the latch release lock counter clockwise to the unlocked position.
2 Lift the latch till the system cover slides back and the tabs on the system cover disengage from the guide slots on the system.
3 Hold the cover on both sides, and lift the cover away from the system.
Steps
1 Align the tabs on the system cover with the guide slots on the system.
2 Push the system cover latch down.
The system cover slides forward, the tabs on the system cover engage with the guide slots on the system and the system cover latch
locks into place.
3 Using a flat or Phillips head screwdriver, rotate the latch release lock clockwise to the locked position.
Next steps
1 Reconnect the peripherals and connect the system to the electrical outlet.
2 Turn on the system, including any attached peripherals.
Backplane cover
Steps
1 Slide the backplane cover in the direction of the arrows marked on the backplane cover.
2 Lift the backplane cover away from the system.
Related link
Installing the backplane cover
Steps
1 Align the backplane cover with the guide slots on the system.
2 Slide the backplane cover toward the front of the system until the cover locks into place.
Next step
Follow the procedure listed in After working inside your system.
Air shroud
The air shroud directs the airflow across the entire system. Air shroud prevents the system from overheating and is used to maintain
uniform airflow inside the system.
Step
Hold the air shroud at both ends and lift it away from the system.
Next step
If applicable, install the air shroud.
Related link
Removing the expansion card from expansion card riser
Removing GPU card
Installing the air shroud
Steps
1 Align the tabs on the air shroud with the slots on the system.
2 Lower the air shroud into the system until it is firmly seated.
When firmly seated, the memory socket numbers marked on the air shroud align with the respective memory sockets.
Next steps
Related link
Installing expansion card into expansion card riser
Installing GPU card
Next step
Install the cooling fan assembly.
Related link
Installing the cooling fan assembly
Next step
Follow the procedure listed in After working inside your system.
Cooling fans
The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system. These fans provide
cooling for the processors, expansion cards, and memory modules.
Your system supports up to six standard or high performance hot swappable cooling fans.
For single processor systems, only four cooling fans are required. Fan bays one and two are covered by a fan blank.
CAUTION: Mixing of standard and high performance cooling fans is not supported.
NOTE: Each fan is listed in the systems management software, referenced by the respective fan number. If there is a problem
with a particular fan, you can easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly.
Step
Press the release tab and lift the cooling fan out of the cooling fan assembly.
Next step
If applicable, install the cooling fan.
Related link
Removing the air shroud
Installing a cooling fan
Steps
1 Holding the release tab, align the connector at the base of the cooling fan with the connector on the system board.
2 Slide the cooling fan into the cooling fan assembly until the release tab locks into place.
Next step
Install the air shroud.
Related link
Installing the air shroud
Intrusion switch
The chassis intrusion detection switch detects any intrusion into the system and creates a log entry in the system event log (SEL). This
switch is activated when the cover of your system is removed.
Step
Press the intrusion switch and slide it out of the intrusion switch slot.
Next step
Install an intrusion switch.
Related link
Removing the cooling fan assembly
Installing an intrusion switch
Next steps
Related link
Installing the cooling fan assembly
NVDIMM-N battery
NVDIMM-N battery can be installed on both regular and GPU air shrouds.
Steps
1 Disconnect the cables from the NVDIMM-N battery.
2 Using Phillips #2 screwdriver, remove the screw securing the NVDIMM-N battery.
3 Holding the edges, lift the NVDIMM-N battery at an angle to disengage it from the slot on the air shroud.
4 Lift the NVDIMM-N battery away from the system.
Next step
Install the NVDIMM-N battery into the air shroud.
Related link
Installing NVDIMM-N battery into air shroud
Steps
1 Incline the NVDIMM-N battery at an angle and place the battery on the air shroud slot.
2 Using Phillips #2 screwdriver, tighten the screw to secure the NVDIMM-N battery.
3 Connect the cables to the NVDIMM-N battery.
Next step
Follow the procedure listed in After working inside your system.
Drives
Drives are supplied in hot swappable drive carriers that fit in the drive slots.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage
controller card to ensure that the host adapter is configured correctly.
CAUTION: Do not turn off or restart your system while a drive is being formatted. Doing so can cause a drive
failure.
When you format a drive, allow enough time for the formatting to complete. Be aware that high-capacity drives can take a long time to
format.
CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots.
CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
Step
Press the release button, and slide the drive blank out of the drive slot.
Next steps
Related link
Removing the optional front bezel
Installing a drive carrier
Installing a drive blank
CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
Step
Insert the drive blank into the drive slot, and push the blank until the release button clicks into place.
Next step
If removed, install the front bezel.
Related link
Installing the optional front bezel
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the
storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.
CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.
CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the documentation
supplied with your operating system.
Steps
1 Press the release button to open the drive carrier release handle.
2 Holding the handle, slide the drive carrier out of the drive slot.
Next steps
Related link
Removing the optional front bezel
Installing a drive carrier
CAUTION: Combining SAS and SATA drives in the same RAID volume is not supported.
CAUTION: When installing a drive, ensure that the adjacent drives are fully installed. Inserting a drive carrier and attempting to
lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation
supplied with your operating system.
CAUTION: When a replacement hot swappable drive is installed and the system is powered on, the drive automatically begins to
rebuild. Ensure that the replacement drive is blank or contains data that you wish to overwrite. Any data on the replacement drive
is immediately lost after the drive is installed.
Steps
1 Press the release button on the front of the drive carrier to open the release handle.
2 Insert the drive carrier into the drive slot and slide until the drive connects with the backplane.
3 Close the drive carrier release handle to lock the drive in place.
Next step
If applicable, install the front bezel.
Related link
Installing the optional front bezel
Steps
1 Using Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier.
2 Lift the drive out of the drive carrier.
Next step
If applicable, install the drive into the drive carrier.
Related link
Installing a drive into the drive carrier
Steps
1 Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier.
2 Align the screw holes on the drive with the screws holes on the drive carrier.
When aligned correctly, the back of the drive is flush with the back of the drive carrier.
3 Using the Phillips #1 screwdriver, secure the drive to the drive carrier with screws.
System memory
The system supports DDR4 registered DIMMs (RDIMMs), load reduced DIMMs (LRDIMMs) and non-volatile dual in-line DIMM-Ns
(NVDIMM-Ns). System memory holds the instructions that are executed by the processor.
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
Memory bus operating frequency can be 2666 MT/s, 2400 MT/s, or 2133 MT/s depending on the following factors:
Your system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-socket set is organized into six
channels. In each channel, the release tabs of the first socket are marked white, and the second socket black.
Proces Slots B1 and B7 Slots B2 and B8 Slots B3 and B9 Slots B4 and B10 Slots B5 and B11 Slots B6 and B12
sor 2
Related link
Mode-specific guidelines
For more information on the supported NVDIMM-N configurations, see the NVDIMM-N User Guide at Dell.com/poweredgemanuals.
Mode-specific guidelines
Six memory channels are allocated to each processor. The configurations allowed depend on the memory mode selected.
Memory sparing
NOTE: To use memory sparing, this feature must be enabled in BIOS menu of System Setup.
Memory sparing (Single Rank) Memory sparing allocates one rank per channel as a spare. If
excessive correctable errors occur in a rank or channel, they are
moved to the spare area while the operating system is running to
prevent errors from causing an uncorrectable failure. Requires
population of two ranks or more per channel.
Memory sparing (Multi Rank) Memory sparing allocates two ranks per channel as a spare. If
excessive correctable errors occur in a rank or channel, they are
moved to the spare area while the operating system is running to
prevent errors from causing an uncorrectable failure. Requires
population of three ranks or more per channel.
With single rank memory sparing enabled, the system memory available to the operating system is reduced by one rank per channel. For
example, in a dual-processor configuration with twenty four 16 GB dual-rank memory modules, the available system memory is: 3/4 (ranks/
channel) × 24 (memory modules) × 16 GB = 288 GB, and not 24 (memory modules) × 16 GB = 384 GB. This calculation changes based on
if it is single rank sparing or multi rank sparing. For multi rank sparing, the multiplier changes to 1/2 (ranks/channel).
NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.
Memory mirroring
Memory mirroring offers the strongest memory module reliability mode, providing improved uncorrectable multi-bit failure protection. In a
mirrored configuration, the total available system memory is one half of the total installed physical memory. Half of the installed memory is
used to mirror the active memory modules. In the event of an uncorrectable error, the system switches over to the mirrored copy. This
ensures Single Device Data Correction (SDDC) and multi-bit protection.
The installation guidelines for memory modules are as follows:
WARNING: Allow the memory modules to cool after you power off the system. Handle the memory modules by the card edges
and avoid touching the components or metallic contacts on the memory module.
Steps
1 Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory
module or metallic contacts.
2 Push the ejectors outward on both ends of the memory module socket to release the memory module from the socket.
3 Lift and remove the memory module from the system.
Next step
NOTE: For single processor systems, install processor/DIMM blank on CPU2 socket.
Related link
Removing the air shroud
Installing a memory module
CAUTION: To prevent data loss and potential damage to your system, ensure that your system, LEDs on system, LEDs on
NVDIMM-N and LEDs on NVDIMM-N battery are turned off before installing the NVDIMM-N battery.
Steps
1 Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory
module or metallic contacts.
CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend or
flex the memory module. You must insert both ends of the memory module simultaneously.
2 Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket.
3 Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module
in the socket.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory
module evenly.
NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in
only one orientation.
4 Press the memory module with your thumbs until the socket levers firmly click into place.
Next steps
Related link
Installing the air shroud
Memory Settings
The heat sink absorbs the heat generated by the processor, and helps the processor to maintain its optimal temperature level.
NOTE: Ensure that you loosen one screw before moving on to the next screw.
2 Pushing both retention clips simultaneously, lift the processor and heat sink module (PHM) out of the system.
3 Set the PHM aside with the processor side facing up.
Next step
Related link
Removing the air shroud
Opening and closing the PCIe card holder latch
Installing a processor and heat sink module
Steps
1 Place the heat sink with the processor side facing up.
2 Insert a flat blade screwdriver into the release slot marked with a yellow label. Twist (do not pry) the screwdriver to break the thermal
paste seal.
3 Push the retaining clips on the processor bracket to unlock the bracket from the heat sink.
4 Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor tray.
5 Flex the outer edges of the bracket to release the processor from the bracket.
NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.
Next step
Install the processor into the processor and heat sink module.
Related link
Removing a processor and heat sink module
Installing the processor into a processor and heat sink module
Steps
1 Place the processor in the processor tray.
NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor.
2 Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket.
NOTE: Ensure that the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing
the bracket on the processor.
NOTE: Ensure that the processor and the bracket are placed in the tray before you install the heat sink.
3 If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth.
4 Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the top of the
processor.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the
processor socket.
NOTE: The thermal grease syringe is intended for single use only. Dispose the syringe after you use it.
5 Place the heat sink on the processor and push down until the bracket locks onto the heat sink.
NOTE:
• Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink.
• Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat
sink onto the processor and bracket.
Next steps
Related link
Installing a processor and heat sink module
Installing the air shroud
Steps
1 Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module (PHM) on the
processor socket.
NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components.
2 Push the blue retention clips inward to allow the heat sink to drop into place.
3 Using the #Torx T30 screwdriver, tighten one screw at a time.
NOTE: Ensure that the screw is tightened completely before moving onto the next screw.
NOTE: The processor and heat sink module retention screws should not be tightened to more than 0.13 kgf-m (1.35 N.m
or 12 in-lbf).
Figure 50. Installing the processor and heat sink module (2U)
Next steps
NOTE: If applicable, open the PCIe card holder latch on the air shroud to install the full length card.
2 Follow the procedure listed in After working inside your system.
Related link
Opening and closing the PCIe card holder latch
Installing the air shroud
Riser Slot description PCIe slots on Processor PCIe slots on riser Processor PCIe slots on Processor
configuration riser 1 (Height connection 2 (Height and connection riser 3 (Height connection
and supported and length) length) and length)
risers
Riser No PCIe slots N/A N/A N/A N/A N/A N/A
configuration 0 (only rear
(No riser) storage)
Slot 1: x16 full- Processor 1 Slot 4: x16 full- Processor 2 Slot 7: x8 full- Processor
height, full length height, full length height, full length 2
Riser
Three x8 and N/A N/A Slot 5: x8 full- Processor 2 Slot 8: x16 full- Processor
configuration 4
four x16 slots height, full length height, full length 2
(1A+2A+3A)
Slot 3: x16 full- Processor 1 Slot 6: x8 low Processor 1
height, half length profile, half length
Slot 1: x8 full- Processor 1 Slot 4: x16 full- Processor 2 Slot 7: x8 full- Processor
height, full length height, full length height, full length 2
Riser
Six x8 and two Slot 2: x8 full- Processor 1 Slot 5: x8 full- Processor 2 Slot 8: x16 full- Processor
configuration 5
x16 slots height, full length height, full length height, full length 2
(1B+2A+3A)
Slot 3: x8 full- Processor 1 Slot 6: x8 low Processor 1
height, half length profile, half length
Table 42. Riser configurations with 4 PCIe slots [Riser configuration 1 (1B+2B) and Riser configuration 2 (1B+2C)]
PCIe Bridge 4 1
HCA EDR 4 1
100 GB NIC 4 1
100 G OPA 4 1
HCA FDR 4 1
40 GB NIC 1, 2, 3 3
40 GB NIC 4 1
HBA FC32 1, 2, 3 3
HBA FC32 4 1
25 GB NIC 1, 2, 3 3
25 GB NIC 4 1
HBA FC16 1, 2, 3 3
HBA FC16 4 1
10 GB NIC 1, 2, 3 3
10 GB NIC 4 1
HBA FC8 1, 2, 3 3
HBA FC8 4 1
1 GB NIC 1, 2, 3 3
1 GB NIC 4 1
BOSS 1, 2, 3 1
Table 43. Riser configurations with greater than 4 PCIe slots [Riser configuration 3 (1A+2A), Riser configuration 4 (1A+2A+3A), Riser
configuration 5 (1B+2A+3A), and Riser configuration 6 (1D+2A+3A)]
PCIe Bridge 1, 4, 8 3
HCA EDR 1, 8, 4 3
100 GB NIC 1, 8, 4 3
100 G OPA 1, 8, 4 3
HCA FDR 6 1
40 GB NIC 7, 2, 3, 5, 1, 8, 4 7
40 GB NIC 6 1
HBA FC32 7, 2, 3, 5, 1, 8, 4 7
HBA FC32 6 1
25 GB NIC 7, 2, 3, 5, 1, 8, 4 3
25 GB NIC 6 1
HBA FC16 7, 2, 3, 5, 1, 8, 4 7
HBA FC16 6 1
10 GB NIC 7, 2, 3, 5, 1, 8, 4 7
10 GB NIC 6 1
HBA FC8 7, 2, 3, 5, 1, 8, 4 7
HBA FC8 6 1
1 GB NIC 7, 2, 3, 5, 1, 8, 4 7
1 GB NIC 6 1
BOSS 7, 2, 3, 5, 1, 8, 4 1
BOSS 6 1
NOTE: For information about slot form factor, see the Expansion card riser configurations
table.
NOTE: Ensure that x16 cards are installed only in x16 slots. Depending on the riser configuration slots 2, 7, or 8 may not be
available.
NOTE: Only half length PCIe cards are supported on riser 2 when NVDIMM-Ns with NVDIMM-N battery are installed on the air
shroud.
NOTE: For configurations that support GPU, maximum four single-wide and two double-wide GPUs are supported when
NVDIMM-Ns with NVDIMM-N battery are installed. Since NVDIMM-N battery is installed on the GPU shroud, GPUs are not
supported on riser 2.
Steps
1 To open the PCIe card holder latch, press the release tab.
2 To close the PCIe card holder latch, push the latch until it locks.
Next step
Follow the procedure listed in After working inside your system.
Steps
1 Pull the expansion card latch out of the slot.
2 Hold the expansion card by its edges, and pull the card until the card edge connector disengages from the expansion card connector
on the riser.
Figure 54. Removing the expansion card from expansion card riser 2B
Figure 56. Removing the expansion card from expansion card riser 3
Next steps
NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications
Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.
Steps
1 Pull the expansion card latch.
2 If installed, remove the filler bracket.
NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain
Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the
system and aid in proper cooling and airflow inside the system.
3 Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser.
4 Insert the card edge connector firmly into the expansion card connector until the card is fully seated.
5 Push the expansion card latch.
Next steps
Related link
Opening and closing the PCIe card holder latch
Installing the air shroud
Steps
1 Using Phillips #2 screwdriver, loosen the screws (3) that secure the blank to the system.
2 Press the release tab, and holding the blank by its edges, lift the blank away from the system.
Next step
Install the riser 2 and 3 blank.
Related link
Removing the air shroud
Installing riser 2 and 3 blank
Next steps
Related link
Installing the air shroud
Steps
1 Using Phillips #2 screwdriver, loosen the screw that secures the blank to the system.
2 Lift the blank away from the system.
Next step
Install the riser 3 blank.
Related link
Installing riser 3 blank
Next step
Follow the procedure listed in After working inside your system.
Step
Press the release latches, and lift the riser from the riser connector on the system board.
Next step
Install the expansion card riser 1.
Related link
Removing the expansion card from expansion card riser
Installing expansion card riser 1
Next steps
Related link
Installing expansion card into expansion card riser
Steps
1 To remove expansion card riser 2A:
a Using Phillips #2 screwdriver, loosen the screws that secure the riser to the system.
b Press the release tab, and holding the riser by its edges, lift the riser from the riser connector on the system board.
2 To remove expansion card riser 2B or 2C, hold the riser by its edges and lift the riser from the riser connector on the system board.
Next step
Install the expansion card riser 2.
Related link
Removing the expansion card from expansion card riser
Removing the air shroud
Installing expansion card riser 2
Next steps
Related link
Installing the air shroud
Installing expansion card into expansion card riser
NOTE: If applicable, close the PCIe card holder latch on the air shroud to release the full length card.
4 If installed, remove expansion cards installed on the riser.
5 Disconnect any cables connected to the riser card.
Steps
1 Using Phillips #2 screwdriver, loosen the screw that secures the riser to the system.
2 Press the release tab, and holding the riser by its edges, lift the riser from the riser connector on the system board.
Next step
Install the expansion card riser 3.
Related link
Installing expansion card riser 3
Next steps
NOTE: If applicable, open the PCIe card holder latch on the air shroud to install the full length card.
3 Follow the procedure listed in After working inside your system.
4 Install any device drivers required for the card as described in the documentation for the card.
Related link
Installing expansion card into expansion card riser
Installing the air shroud
NOTE: When using the system with the Nvidia K80 GPU card, ensure that you install both PSUs with a minimum of 1100
W each and set the PSU configuration to non-redundant mode.
Related link
Ambient temperature limitations
Steps
1 Lift the expansion card latch.
2 Close the PCIe card holder latch on the GPU air shroud and risers.
3 Hold the GPU card by its edges and slide out the GPU card at an angle to release it from the connector on the riser card.
4 Disconnect the cable from the GPU card.
5 If you are removing the card permanently:
a Install a metal filler bracket over the empty slot opening, and close the expansion card latch and PCIe card holder latches.
b Install a plastic filler bracket on the GPU air shroud to maintain proper air flow.
NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications
Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper
cooling and airflow inside the system. The filler bracket is necessary to maintain proper thermal conditions.
Next step
Install the GPU card.
Related link
Opening and closing the PCIe card holder latch
Installing GPU card
NOTE: Ensure that you install the first GPU card on riser
1.
Steps
1 Close the PCIe card holder latch on the air shroud and risers.
2 Lift the expansion card latch.
3 Remove the filler brackets for the single- or double-wide GPU cards.
4 Replace the remaining filler brackets with the brackets from the GPU kit.
NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications
Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper
cooling and airflow inside the system.
NOTE: Ensure that the GPU card is seated into the PCIe card holder latch.
9 Open the PCIe card holder latch.
NOTE: Nvidia FF20 and FF30 GPU cards cannot engage with the PCIe card holder latch on riser 2.
10 For GPU card installed on riser 1, connect the GPU power cable to riser 1.
11 For GPU cards installed on risers 2 and 3, connect the GPU power cables to the system board.
12 Close the expansion card latch.
Next steps
Related link
Removing the air shroud
Removing the cooling fan assembly
Removing the cooling fan assembly
Removing a cooling fan
Installing a cooling fan
Installing the cooling fan assembly
Installing the air shroud
Opening and closing the PCIe card holder latch
Steps
1 Locate the SD card slot on the vFlash/IDSDM module, and press the card to partially release it from the slot.
2 Hold the SD card and remove it from the slot.
NOTE: Temporarily label each SD card with its corresponding slot number after removal.
Next step
Install a micro SD card.
Related link
Installing the micro SD card
NOTE: To use an SD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.
NOTE: Re-install the micro SD cards into the same slots based on the labels you had marked on the cards during removal.
Steps
1 Locate the SD card connector on the internal dual SD module. Orient the SD card appropriately and insert the contact-pin end of the
card into the slot.
Next step
Follow the procedure listed in After working inside your system.
NOTE: Temporarily label each micro SD card with its corresponding slot number after removal.
Steps
1 Locate the IDSDM/vFlash connector on the system board.
To locate IDSDM/vFlash, see the System board jumpers and connectors section.
2 Holding the pull tab, lift the IDSDM/vFlash card out of the system.
Next step
Install the optional IDSDM/vFlash card.
Related link
System board jumpers and connectors
Removing the expansion card from expansion card riser
Removing the micro SD card
Installing the optional IDSDM/vFlash card
Next steps
NOTE: Re-install the micro SD cards into the same slots based on the labels you had marked on the cards during
removal.
2 If applicable, install the full height PCIe card.
3 Follow the procedure listed in After working inside your system.
Related link
System board jumpers and connectors
Installing the micro SD card
Installing expansion card into expansion card riser
CAUTION: If the GPU card is installed, you cannot install the 10 GbE NDC.
Steps
1 Using a Phillips #2 screwdriver, loosen the captive screws that secure the network daughter card (NDC) to the system board.
2 Hold the NDC by the edges on either side of the touch points, and lift to remove it from the connector on the system board.
3 Slide the NDC towards the front of the system until the Ethernet connectors are clear of the slot in the back panel.
Next step
Install the NDC.
Related link
Removing expansion card riser 2
Installing the network daughter card
Next steps
1 Install the expansion card riser 2 or the rear drive cage, depending on the configuration of your system.
2 Follow the procedure listed in After working inside your system.
Related link
Installing expansion card riser 2
Steps
1 Using Phillips #2 screwdriver, loosen the screws that secure the integrated storage controller cable to the system board.
2 Lift the integrated storage controller cable away from the integrated storage controller.
3 Lift one end of the card and angle it to disengage the card from the integrated storage controller card holder on the system board.
4 Lift the card out of the system.
5 Hold the interposer board by its edges, and pull the board until the connector on the board disengages from the connector on the
system board.
Next step
Install the integrated storage controller card.
Related link
Removing the air shroud
Removing expansion card riser 1
Installing integrated storage controller card
5 Align the screws on the integrated storage controller card cable with the screw holes on the system board.
6 Using Phillips #2 screwdriver, tighten the screws to secure the integrated storage controller card cable to the system board.
Related link
Installing expansion card riser 1
Installing the air shroud
Drive backplane
Depending on your system configuration, the drive backplanes supported in PowerEdge R740 are listed here:
CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can replace them
in the same locations.
Step
Press the release tabs and lift the backplane to disengage the backplane from the hooks on the system.
Next step
Install the drive backplane.
Related link
Removing the air shroud
Removing the cooling fan assembly
Removing the backplane cover
Removing a drive carrier
Installing drive backplane
Next steps
Related link
Installing a drive carrier
Installing the backplane cover
Installing the cooling fan assembly
Installing the air shroud
Figure 86. Cable routing – 8 x 2.5 inch drive backplane with mini PERC
System battery
The system battery is used for low-level system functions such as powering the real-time and date settings of the system.
Steps
1 Locate the battery socket. For more information, see the System board jumpers and connectors section.
3 To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs.
4 Press the battery into the connector until it snaps into place.
Next steps
Related link
System board jumpers and connectors
Opening and closing the PCIe card holder latch
Removing expansion card riser 1
Installing expansion card riser 1
NOTE: The position of the USB 3.0 module and default internal USB port may vary depending on the configuration of your
system.
NOTE: The position of the USB 3.0 module may vary depending on the configuration of your
system.
NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route these cables
properly when you replace them to prevent them from being pinched or crimped.
Steps
1 Disconnect the cables from the system board.
2 Using Phillips #2 screwdriver, loosen the screw on the USB 3.0 module.
3 Slide the USB 3.0 module out of the system.
Next step
Install the USB 3.0 module.
Related link
Removing the backplane cover
Removing the cooling fan assembly
Removing the air shroud
Replacing optional internal USB memory key
Installing USB 3.0 module
NOTE: The position of the USB 3.0 module may vary depending on the configuration of your
system.
Steps
1 Route the power and the USB cables on the USB 3.0 module through the USB 3.0 module slot on the front panel.
2 Insert the USB 3.0 module into the slot on the front panel.
3 Align the screws on the module with the screw holes on the system.
4 Using the Phillips #2 screwdriver, tighten the screw to secure the module to the system.
5 Route and connect the USB cable to internal USB port and power cable to the backplane 3 power connector on the system board. To
locate the connector, see the System board jumpers and connectors section.
Next steps
Related link
System board jumpers and connectors
Replacing optional internal USB memory key
Installing the air shroud
Installing the cooling fan assembly
Installing the backplane cover
NOTE: To locate the internal USB port on the system board, see the System board jumpers and connectors section.
For configurations that support USB 3.0 module, the USB 3.0 module cable connects to the internal USB port on the system board. In this
scenario, the default internal USB port is available under the backplane cover. The position of the default internal USB port may vary
depending on the configuration of your system.
Related link
System board jumpers and connectors
System board jumpers and connectors
Steps
1 Locate the USB port or USB memory key on the system board.
To locate the USB port, see the Internal USB memory key (optional) section.
2 If installed, remove the USB memory key from the USB port.
3 Insert the replacement USB memory key into the USB port.
Next steps
Related link
Internal USB memory key (optional)
Internal USB memory key (optional)
NOTE: Ensure that you note the routing of the power and data cable on the side of the system as you remove them
from the system board and drive. Route these cables properly when you replace them to prevent them from being
pinched or crimped.
Steps
1 Press the release tab to release the optical drive.
2 Slide the optical drive out of the system.
Next steps
1 If you are not adding a new optical drive, install the optical drive blank.
The procedure to install the optical drive blank is the same as the optical drive.
2 Install the optional optical drive.
Related link
Removing the backplane cover
Removing the air shroud
Installing the optional optical drive
Next steps
1 Connect the power and data cables to the optical drive and system board.
NOTE: Route the cable properly on the side of the system to prevent it from being pinched or crimped.
2 Install the air shroud.
3 Install the backplane cover.
4 Follow the procedure listed in After working inside your system.
Related link
Installing the air shroud
Installing the backplane cover
NOTE: Titanium PSU is nominally rated for 200 V AC to 240 V AC input only.
NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy or 2+0 – without redundancy) is
configured in system BIOS. In redundant mode, power is supplied to the system equally from both PSUs when Hot Spare is
disabled. When Hot Spare is enabled, one of the PSUs is put into the sleep mode when system utilization is low in order to
maximize efficiency.
NOTE: If two PSUs are used, they must be of the same maximum output power.
Related link
Technical specifications
When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The active PSU supports 100 percent of
the system load, thus operating at higher efficiency. The PSU in the sleep state monitors output voltage of the active PSU. If the output
voltage of the active PSU drops, the PSU in the sleep state returns to an active output state.
If having both PSUs active is more efficient than having one PSU in the sleep state, the active PSU can also activate the sleeping PSU.
• If the load on the active PSU is more than 50 percent of PSU rated power wattage, then the redundant PSU is switched to the active
state.
• If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to the sleep
state.
You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at
Dell.com/idracmanuals.
CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a non-redundant
configuration. Remove the PSU blank only if you are installing a second PSU.
Next step
Install the PSU blank.
Related link
Installing a power supply unit blank
Step
Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place.
Step
Press the release latch and slide the PSU out of the system by using the PSU handle.
Next step
Install the PSU or the PSU blank.
Related link
Installing a power supply unit
Installing a power supply unit blank
NOTE: The maximum output power (shown in watts) is listed on the PSU label.
Step
Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place.
Next steps
1 If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack
documentation at Dell.com/poweredgemanuals.
2 Connect the power cable to the PSU, and plug the cable into a power outlet.
CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.
NOTE: When installing, hot swapping, or hot adding a new PSU, wait for 15 seconds for the system to recognize the
PSU and determine its status. The PSU redundancy may not occur until discovery is complete. Wait until the new PSU
is discovered and enabled before you remove the other PSU. The PSU status indicator turns green to signify that the
PSU is functioning properly.
CAUTION: Wire the unit with copper only, unless otherwise specified, use only 10 American Wire Gauge (AWG) wire rated
minimum 90ºC for source and return. Protect the –(48–60) V DC (1 wire) with a branch circuit over-current protection rated 50
A for DC with a high interrupt current rating.
CAUTION: Connect the equipment to a –(48–60) V DC supply source that is electrically isolated from the AC source (reliably
grounded –(48–60) V DC SELV source). Ensure that the –(48–60) V DC source is efficiently secured to earth (ground).
NOTE: A readily accessible disconnect device that is suitably approved and rated shall be incorporated in the field wiring.
Input requirements
• Supply voltage: –(48–60) V DC
Kit contents
• Dell part number 6RYJ9 terminal block or equivalent (1)
• #6-32 nut equipped with lock washer (1)
Required tools
Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire.
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).
Required wires
• One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC].
• One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return).
• One UL 10 AWG, 2 m maximum, green with a yellow stripe, stranded wire (safety ground).
WARNING: Reversing polarity when connecting DC power wires can permanently damage the power supply or the
system.
2 Insert the copper ends into the mating connectors and tighten the captive screws at the top of the mating connector using a Phillips
#2 screwdriver.
System board
A system board (also known as the motherboard) is the main printed circuit board in the system with different connectors used to connect
different components or peripherals of the system. A system board provides the electrical connections to the components in the system to
communicate.
Steps
1 Disconnect all cables from the system board.
CAUTION: Take care not to damage the system identification button while removing the system board from the chassis.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
2 Holding the system board holder, pull the blue release pin, lift the system board, and then slide it toward the front of the chassis.
Sliding the system board toward the front of the chassis disengages the connectors from the back of the chassis slots.
3 Lift the system board out of the chassis.
Next step
Install the system board.
Related link
Removing the air shroud
Removing the cooling fan assembly
Removing a power supply unit
Removing expansion card riser 1
Removing expansion card riser 2
Removing expansion card riser 3
Removing integrated storage controller card
Removing the optional IDSDM/vFlash card
Replacing optional internal USB memory key
Removing USB 3.0 module
Removing a processor and heat sink module
Removing a memory module
Removing the network daughter card
Installing system board
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.
2 Holding the system board holder and blue release pin, push the system board toward the back of the system until the release pin clicks
into place.
Next steps
NOTE: The TPM plug-in module is attached to the system board and cannot be removed. A replacement TPM plug-in
module will be provided for all system board replacements where a TPM plug-in module was installed.
2 Replace the following:
a Integrated storage controller card
b Internal USB key (if applicable)
c USB 3.0 module (if applicable)
d iDSDM/vFlash card
e All expansion card risers
f Processor and heat sink module
g Processor and DIMM blank
h Memory modules and memory module blanks
i Network daughter card
j Cooling fan assembly
k Air shroud
l Power supply unit(s)
3 Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing
bracket.
4 Follow the procedure listed in After working inside your system.
5 Ensure that you:
a Use the Easy Restore feature to restore the Service Tag. For more information, see the Easy restore section.
b If the Service Tag is not backed up in the backup flash device, enter the Service Tag manually. For more information, see the
Entering the Service Tag section.
c Update the BIOS and iDRAC versions.
d Re-enable the Trusted Platform Module (TPM). For more information, see the Re-enabling the Trusted Platform Module (TPM)
section.
6 Import your new or existing iDRAC Enterprise license.
For more information, see Integrated Dell Remote Access Controller User's Guide, at Dell.com/esmmanuals.
NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct
Service Tag. After the Service Tag is entered, it cannot be updated or changed.
5 Click Ok.
6 Import your new or existing iDRAC Enterprise license.
For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
NOTE:
• Ensure that your operating system supports the version of the TPM module being installed.
• Ensure that you download and install the latest BIOS firmware on your system.
• Ensure that the BIOS is configured to enable UEFI boot mode.
Steps
1 Locate the TPM connector on the system board.
NOTE: To locate the TPM connector on the system board, see the System board jumpers and connectors section.
2 Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module.
3 Slide the TPM module out from its connector.
4 Push the plastic rivet away from the TPM connector and rotate it 90° counterclockwise to release it from the system board.
5 Pull the plastic rivet out of its slot on the system board.
6 To install the TPM, align the edge connectors on the TPM with the slot on the TPM connector.
7 Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.
8 Press the plastic rivet until the rivet snaps into place.
Next steps
Control panel
A control panel allows you to manually control the inputs to the server.
Your system supports:
• Left control panel: Left control panel contains status LEDs, system ID button, and iDRAC Quick Sync 2 (optional).
• Right control panel: Right control panel contains power button, USB 2.0 ports, VGA port,, micro USB for iDRAC Direct, and status LED
for iDRAC Direct.
NOTE: Ensure that you note the routing of the cables as you remove them from the system board. You must route the
cables properly when you replace them to prevent the cables from being pinched or crimped.
Steps
1 Pull the cable latch and disconnect the control panel cable from the system board connector.
2 Using Phillips #1 screwdriver, remove the screws to remove the cable cover, which secure the control panel and cable tube to the
system.
3 Holding the control panel and cable tube by its sides, remove the control panel and cable tube away from the system.
Next step
Install the left control panel.
Related link
Removing the cooling fan assembly
Removing the air shroud
Installing the left control panel
Next steps
Related link
Installing the air shroud
Installing the cooling fan assembly
NOTE: Ensure that you note the routing of the cables as you remove them from the system board. You must route the
cables properly when you replace them to prevent the cables from being pinched or crimped.
3 Remove the air shroud.
4 Remove the cooling fan assembly.
Steps
1 Disconnect the VGA cable from the system board.
2 Pull the cable latch and disconnect the control panel cable from the system board connector.
3 Using Phillips #1 screwdriver, remove the screws that secure the control panel and cable tube to the system.
Next step
Install the right control panel.
Related link
Removing the air shroud
Removing the cooling fan assembly
Installing the right control panel
Next steps
Related link
Installing the cooling fan assembly
Installing the air shroud
The Embedded System Diagnostics provides a set of options for particular device groups or devices allowing you to:
Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event
description is recorded.
Topics:
17 CPU2 CPU2 processor and heat sink module socket (with dust
cover)
18 J_R3_X24 Riser 3 connector
Related link
Disabling forgotten password
NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the new
password(s) the next time it boots.
5 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
6 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
7 Remove the system cover.
8 Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4.
9 Install the system cover.
10 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
11 Assign a new system and/or setup password.
Topics:
• Contacting Dell
• Documentation feedback
• Accessing system information by using QRL
• Receiving automated support with SupportAssist
Contacting Dell
Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can find
contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and
some services may not be available in your area. To contact Dell for sales, technical assistance, or customer service issues:
1 Go to Dell.com/support.
2 Select your country from the drop-down menu on the lower right corner of the page.
3 For customized support:
a Enter your system Service Tag in the Enter your Service Tag field.
b Click Submit.
The support page that lists the various support categories is displayed.
4 For general support:
a Select your product category.
b Select your product segment.
c Select your product.
The support page that lists the various support categories is displayed.
5 For contact details of Dell Global Technical Support:
a Click Global Technical Support.
b The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team.
Documentation feedback
You can rate the documentation or write your feedback on any of our Dell documentation pages and click Send Feedback to send your
feedback.
• How-to videos
Steps
1 Go to Dell.com/QRL and navigate to your specific product or
2 Use your smart phone or tablet to scan the model-specific Quick Resource (QR) code on your PowerEdge system or in the Quick
Resource Locator section.
Figure 111. Quick Resource Locator for PowerEdge R740 and R740xd systems
• Automated issue detection — SupportAssist monitors your Dell devices and automatically detects hardware issues, both proactively
and predictively.
• Automated case creation — When an issue is detected, SupportAssist automatically opens a support case with Dell Technical Support.
• Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and uploads it
securely to Dell. This information is used by Dell Technical Support to troubleshoot the issue.
• Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.
The available benefits vary depending on the Dell Service entitlement purchased for your device. For more information about
SupportAssist, go to Dell.com/SupportAssist.