Troubleshooting
G3500H Generator Set Engine
Media Number -M0074324-05 Date Updated -06/01/2020
i05342670
Fuel Energy Content Problem
SMCS - 1250-035
Use this procedure in order to troubleshoot the following event codes.
Table 1
Event Code
Description Conditions which Activate the Code System Response
4245-15 The alarm output is
The fuel energy content is greater than the
Fuel Energy Content : High - activated. The code is
trip point and the delay time has expired.
least severe (1) logged.
4245-17 The alarm output is
The fuel energy content is less than the trip
Fuel Energy Content : Low - activated. The code is
point and the delay time has expired.
least severe (1) logged.
1116-15
The fuel correction factor is greater than The alarm output is
Engine Gaseous Fuel
the trip point and the delay time has activated. The code is
Correction Factor : High - least
expired. logged.
severe (1)
1116-17
The alarm output is
Engine Gaseous Fuel The fuel correction factor is less than the
activated. The code is
Correction Factor : Low - least trip point and the delay time has expired.
logged.
severe (1)
Probable Causes
Condensation is forming in the gas.
The Low Heat Value (LHV) of the gas or the specific gravity of the gas is significantly different
from the value that is programmed into the electronic control module.
Recommended repairs
Table 2
Troubleshooting Test Steps Values Results
1. Check for Codes codes Result: An associated
code is present.
A. Connect Caterpillar Electronic Technician (ET) to the
service tool connector. Refer to Troubleshooting, "Electronic Repair: Troubleshoot
Service Tools", if necessary. any associated codes
before continuing with
B. Download the "Product Status Report" from the engine this test.
ECM before performing any troubleshooting or clearing
diagnostic trouble codes. Result: An associated
code is NOT present.
C. Determine if the diagnostic trouble code that directed to
this procedure is present. Proceed to the next
step.
D. Look for active diagnostic codes that are associated with
the system for the event code that directed to this procedure.
Result: The dryer for
gas supply is operating
at full capacity.
Proceed to the next
step.
2. Check for Condensation
Condensation Result: The dryer for
A. Check that the dryer for gas supply is operating at full
gas supply is NOT
capacity.
operating at full
capacity.
Repair: Remedy the
cause of the
malfunction.
2. Check the Fuel Quality
A. Perform a gas analysis.
Result: The current
setting for the "Fuel
B. Data from the gas analysis must be entered into Caterpillar
Quality" parameter is
Software, LEKQ6378, "Methane Number Program". Record
NOT OK.
the result for the LHV. Fuel Quality
Repair: Correct the
C. Enter the result for the LHV into the "Fuel Quality"
setting for the "Fuel
parameter.
Quality" parameter.
Refer to Systems Operation/Testing and Adjusting, "Air/Fuel
Ratio Control - Adjust".
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