Republic of the Philippines
Department of Education
Region VII, Central Visayas
Division of Cebu Province
District of Boljoon
ARBOR ELEMENTARY SCHOOL
Arbor Boljoon Cebu
Facebook Page: Arbor Elementary School Email Add.: arbores187020@gmail.com
CITIZEN’S CHARTER
VISION
We dream of Filipinos who passionately love their country and whose values and
competencies enable them to realize their full potential and contribute meaningfully to
building the nation.
As a learner-centered public institution, the Department of Education continuously
improves itself to better serve its stakeholders.
MISSION
To protect and promote the right of every Filipino to quality, equitable, culture-based, and
complete basic education where:
Students learn in a child-friendly, gender-sensitive, safe, and motivating environment.
Teachers facilitate learning and constantly nurture every learner
Administrators and staff, as stewards of the institution, ensure an enabling and supportive
environment for effective learning to happen
Family, community, and other stakeholders are actively engaged and share responsibility
for developing life-long learner.
CORE VALUES
Maka-Diyos, Maka- Tao, Maka-Kalikasan, Maka-Bansa.
ARBOR ELEMENTARY SCHOOL
Arbor Boljoon Cebu
Facebook Page: Arbor Elementary School Email Add.: arbores187020@gmail.com
PERFORMANCE PLEDGE
(Adopted from the Performance Pledge provided in Civil Service Commission)
We, the teaching and non-teaching staff of Arbor Elementary School pledge to:
erve you promptly, efficiently; and with utmost courtesy:
nsure srict compliance with service rendered;
espond to any compliant about services as soon as possible
alue every citizen’s comments, suggestion and needs;
mpower the public through 24/ 7 access to information on our policies
programs activities and service;
All these we pledge
Because you deserve no less.
SCHOOL FRONTLINE SERVICES
Enrolment (Kinder/Elementary)
Request a copy of certificate of enrolment
Request a copy of certificate of Good Moral Character
Release of School Form 9 & 10
Filing of Complaints/Appeals/Motions for Reconsiderations
Request Permit to use classrooms, furniture’s and other physical facilities in school
ENROLLMENT-ELEMENTARY
Who may avail of the Service?
Kinder age - (5- years old)
Elementary age - (6-11 years old)
Schedule of Availability of Service:
1. Kinder and Elementary: two (2) weeks before the start of the academic school year
Requirements for Enrollees:
Kinder and Elementary
Report card for Grade II-VI pupils/students
Birth Certificate-PSA (original/photocopy) for Kinder and Grade I pupils
Transferees
Certificate of good moral character
School Forms 9 and 10
Personnel in charge------Adviser
REQUEST A COPY OF CERTIFICATE OF
ENROLMENT, GOOD MORAL CHARACTER,
SCHOOL FORMS 9 & 10
Make a letter request to the concerned personnel in charge for the release of the
documents—School Guidance Coordinator/Teacher Adviser
REQUEST PERMIT TO USE SCHOOL
FACILITIES
Submit letter request to the School Property Custodian providing the purpose and urgency
of the usage then to be approved by the School Head.
FILING OF COMPLAINTS
Schedule of availability of service:
Monday-Friday
8:00 am – 5:00 pm NO NOON BREAK
Who may Avail the Service?
Any person may report complaint against teaching and non-teaching personnel of the
Schools.
Send letter request in order to resolve/mediate the conflict immediately
Please see/contact the personnel in charge- School Guidance Coordinator and the
School Grievance Committee
FEEDBACK & REDNESS MECHANISM
(Based on CSC feedback and Redness Mechanism)
Please let us know we have served you by doing any of the following:
Send your feedback through email: arbores187020@gmail.com
Or text
09986172973
Talk to our personnel in charge of the day .
If you are not satisfied with our service your written/ verbal complaints shall
immediately be attended to by the office in charge at the Public Assistance and
Complaints Desk.
Thank you for helping us continuously improve our services.
Prepared by:
MA. ESTRELLITA T. CALDERON
Teacher in Charge
Noted by:
CELIETA C. YABO
PSDS
