JOB DESCRIPTION – APPLICATION LEAD

PRIMARY PURPOSE OF THIS POSITION

The Application Lead will provide functional support and to expand capabilities in the area of
systems configuration. This function provides the initial step in the process of delivering
integrated business and information solutions. The role requires the ability to develop and
analyse detailed business and technical specifications and proposals.

Performance area Responsibility

• Analyse business requirements.
• Translate business requirements into technical designs.
• Determines operational objectives by studying business
functions; gathering information; evaluating output
requirements and formats.
Architecture &
• Designs new configurations by analysing requirements;
Design
constructing workflow charts and diagrams; studying system
capabilities; writing specifications.
• Improves systems by studying current practices; designing
modifications

• Manage technical work teams

Team Management • Manage suppliers and contractors

• Assist the configurators through designing, configuration,

testing, deploying, maintaining, and supporting client initiatives.
Configuration
• Recommends controls by identifying problems; writing
Management
improved procedures

CORE COMPETENCIES:

• Leading and Supervising

• Persuading and Influencing
• Writing & Reporting
• Applying Expertise and Technology
• Analysing
• Creating and Innovating
• Planning and Organising
• Entrepreneurial and Commercial Thinking
EXPERIENCE/KNOWLEDGE & SKILLS

• Minimum of 10 years' experience using Core Banking and Payment systems

functionalities
• Understanding business processes and business process change
• Able to write queries, examining data, troubleshooting, writing documentation
• Know how to dive in and get immersed with the business, understand their
objectives, and work closely with stakeholders and users at all levels of the
organization
• Know how to build strong and effective relationships with stakeholders as well as
developers
• Testing and bug tracking
• Configuration of Core Banking Systems
• Configuration of Payment Systems
• Configuration Management

QUALIFICATIONS

• Grade 12
• Bachelor of Business Administration or Bachelor of Commerce Degree

JOB DESCRIPTION - APPLICATION CONFIGURATOR (CORE BANKING)

PRIMARY PURPOSE OF THIS POSITION

The purpose of the Application Configurator (Core Banking) is to establish and maintain the
integrity of work products using configuration identification, configuration control,
configuration status accounting and configuration audits of the core banking application.

KEY PERFORMANCE AREAS (KPAs)

Performance area Responsibility

• Identify Configuration Items.
• Select configuration items and work products
that compose them based on documented
criteria.
Identifying the configuration of • Assign unique identifiers to configuration
selected work products that items.
compose • Specify the important characteristics of each
configuration item.
baselines at given points in time • Specify when each configuration item is
placed under configuration management.
• Specify relationships among configuration
items.

• Track Change Requests.

Controlling changes to
• Store and retrieve configuration items in a
configuration items
configuration management system.
 • Store, update, and retrieve configuration
management records.
• Create or release baselines only from
configuration items in the configuration
management system.
• Document the set of configuration items that
are contained in a baseline.

• Create or Release Baselines.

Building or providing specifications
• Document the set of configuration items that
to build work products from the
are contained in a baseline.
core banking system

• Establish Configuration Management

Records.
• Revision history of configuration items.
Maintaining the integrity of • Change request records
baselines • Status of configuration items.
• Differences between baselines.
• Perform Configuration Audits

• Assess the integrity of baselines.

• Confirm that configuration management
Providing accurate status and records correctly identify configuration items.
current configuration data to • Confirm the completeness, and correctness,
developers and end users and consistency of items in the configuration
management system.

• Track Change Requests.

• Store and retrieve configuration items in a
configuration management system.
• Store, update, and retrieve configuration
management records.
Controlling changes to
• Create or release baselines only from
configuration items
configuration items in the configuration
management system.
• Document the set of configuration items that
are contained in a baseline.

CORE COMPETENCIES:

• Working with People

• Presenting and Communicating Information
• Applying Expertise and Technology
• Analysing
• Learning and Researching
• Creating and Innovating
• Planning and Organising
• Entrepreneurial and Commercial Thinking

EXPERIENCE/KNOWLEDGE&SKILLS
 • A minimum of 3 years experience using Core Banking systems functionalities
• Working knowledge of the concepts, practices and procedures of document
management and information systems
• Working knowledge of the role databases have in managing business processes and
information
• Execute the planning, analysis, design, configuration, development, integration,
maintenance, system upgrades and enhancements of Core Banking system
• Identifies and evaluates process, interface and conversion risks and develops
controls to adequately mitigate the risks of the implementation
• Documenting the solution design and aid in development and delivery of end user
training
• Create test scripts and drive the integration/regression testing of the solution during
the implementation
• Upon solution implementation, assist in stabilizing and transitioning to IT Service
Delivery support function
• Support and sustain the implemented solution
• Working with the Phoenix Core Banking System
• Able to read and understand technical documents
• Understands the principles of Configuration Management and how to apply them in
the performance of Key Responsibilities
• Understands the role of Document Management and Change Control in
implementing Configuration Management

QUALIFICATIONS

• Grade 12
• Bachelor of Business Administration or Bachelor of Commerce Degree

JOB DESCRIPTION - APPLICATION CONFIGURATOR (OTHER)

PRIMARY PURPOSE OF THIS POSITION

The purpose of the Application Configurator (Other) is to establish and maintain the integrity
of work products using configuration identification, configuration control, configuration status
accounting and configuration audits of the other banking application.

KEY PERFORMANCE AREAS (KPAs)

Performance area Responsibility

• Identify Configuration Items.
• Select configuration items and work products
that compose them based on documented
Identifying the configuration of
criteria.
selected work products that
• Assign unique identifiers to configuration
compose
items.
• Specify the important characteristics of each
baselines at given points in time
configuration item.
• Specify when each configuration item is
placed under configuration management.
 • Specify relationships among configuration
items.

• Track Change Requests.

• Store and retrieve configuration items in a
configuration management system.
• Store, update, and retrieve configuration
management records.
Controlling changes to
• Create or release baselines only from
configuration items
configuration items in the configuration
management system.
• Document the set of configuration items that
are contained in a baseline.

• Create or Release Baselines.

Building or providing specifications
• Document the set of configuration items that
to build work products from the 3rd
are contained in a baseline.
party systems

• Establish Configuration Management

Records.
• Revision history of configuration items.
Maintaining the integrity of • Change request records
baselines • Status of configuration items.
• Differences between baselines.
• Perform Configuration Audits

• Assess the integrity of baselines.

• Confirm that configuration management
Providing accurate status and records correctly identify configuration items.
current configuration data to • Confirm the completeness, and correctness,
developers and end users and consistency of items in the configuration
management system.

• Track Change Requests.

• Store and retrieve configuration items in a
configuration management system.
• Store, update, and retrieve configuration
management records.
Controlling changes to
• Create or release baselines only from
configuration items
configuration items in the configuration
management system.
• Document the set of configuration items that
are contained in a baseline.

CORE COMPETENCIES:

• Working with People

• Presenting and Communicating Information
• Applying Expertise and Technology
• Analysing
 • Learning and Researching
• Creating and Innovating
• Planning and Organising
• Entrepreneurial and Commercial Thinking

EXPERIENCE/KNOWLEDGE&SKILLS

• A minimum of 3 years experience using 3rd party banking systems functionalities

• Working knowledge of the concepts, practices and procedures of document
management and information systems
• Working knowledge of the role databases have in managing business processes and
information
• Execute the planning, analysis, design, configuration, development, integration,
maintenance, system upgrades and enhancements of 3rd party systems
• Identifies and evaluates process, interface and conversion risks and develops
controls to adequately mitigate the risks of the implementation
• Documenting the solution design and aid in development and delivery of end user
training
• Create test scripts and drive the integration/regression testing of the solution during
the implementation
• Upon solution implementation, assist in stabilizing and transitioning to IT Service
Delivery support function
• Support and sustain the implemented solution
• Working with the Credit Ease Solution
• Able to read and understand technical documents
• Understands the principles of Configuration Management and how to apply them in
the performance of Key Responsibilities
• Understands the role of Document Management and Change Control in
implementing Configuration Management

QUALIFICATIONS

• Grade 12
• Bachelor of Business Administration or Bachelor of Commerce Degree

JOB DESCRIPTION – SOFTWARE ENGINEER: INTERMEDIATE

PRIMARY PURPOSE OF THIS POSITION

The primary purpose of the position is to analyse, design, develop, implement and maintain
software applications according to the business requirements, while maintaining the full
application development lifecycle and a high level of coding standards.

KEY PERFORMANCE AREAS (KPAs)

Performance area Responsibility
• Full lifecycle application development.
• Designing, coding and debugging applications in various
software languages.
• Software analysis, code analysis, requirements analysis,
Design and software review, identification of code metrics, system risk
develop new analysis, software reliability analysis.
software • Object-oriented Design and Analysis.
solutions • Software modeling and simulation.
• Front end graphical user interface design.
• Software testing and quality assurance.
• Integrate software with existing systems.

• Evaluate and identify new technologies for implementation.

Implement new • Evaluate, recommend and select 3rd party components which
software will make the development life cycle shorter and more
solutions productive.

• Performance tuning, improvement, balancing, usability,

Maintain software automation
solutions • Support, maintain and document software functionality

CORE COMPETENCIES:

• Writing & Reporting

• Applying Expertise and Technology
• Analysing
• Learning & Researching
• Creating and Innovating
• Planning and Organising
• Achieving Personal Work Goals and Objectives
• Entrepreneurial and Commercial Thinking

EXPERIENCE/KNOWLEDGE & SKILLS

• Minimum of 3 years experience developing C# solutions

• Trouble shooting skills
• Organisational skills
• .NET 4.0 Framework
• C# Programming
• SOAP, XML
• Object-oriented programming (OOP)
• WCF Web Services
• WCF Data Services
• Visual Studio 2010
• Team Foundation Server
• SQL query writing skills
• Experience designing and working with n-tier architectures (UI, Business Logic
Layer, Data Access Layer) along with experience with service-oriented architectures
(SOA)
• Software implementation best practices
 • Software Development Life Cycle
• Experience with formal software development processes and methodologies such as
Waterfall, Agile, RUP, SCRUM or MSF
• Design and optimize SQL Server 2008 stored procedures

QUALIFICATIONS

• Grade 12
• B. Com Computer Science/Software Engineering
• Microsoft Certified Technology Specialist

JOB DESCRIPTION – SOFTWARE ENGINEER- JNR

PRIMARY PURPOSE OF THIS POSITION

The primary purpose of the position is to analyse, design, develop, implement and maintain
software applications according to the business requirements, while maintaining the full
application development lifecycle and a high level of coding standards.

KEY PERFORMANCE AREAS (KPAs)

Performance area Responsibility

• Full lifecycle application development.
• Designing, coding and debugging applications in various
software languages.
• Software analysis, code analysis, requirements analysis,
Design and software review, identification of code metrics, system risk
develop new analysis, software reliability analysis.
software • Object-oriented Design and Analysis.
solutions • Software modeling and simulation.
• Front end graphical user interface design.
• Software testing and quality assurance.
• Integrate software with existing systems.

• Evaluate and identify new technologies for implementation.

Implement new • Evaluate, recommend and select 3rd party components which
software will make the development life cycle shorter and more
solutions productive.

• Performance tuning, improvement, balancing, usability,

Maintain software automation
solutions • Support, maintain and document software functionality

CORE COMPETENCIES:

• Writing & Reporting

• Applying Expertise and Technology
 • Analysing
• Learning & Researching
• Creating and Innovating
• Planning and Organising
• Achieving Personal Work Goals and Objectives
• Entrepreneurial and Commercial Thinking

EXPERIENCE/KNOWLEDGE & SKILLS

• Minimum of 12 months experience developing C# solutions

• Trouble shooting skills
• Organisational skills
• .NET 4.0 Framework
• C# Programming
• SOAP, XML
• Object-oriented programming (OOP)
• WCF Web Services
• WCF Data Services
• Visual Studio 2010
• Team Foundation Server
• SQL query writing skills
• Experience designing and working with n-tier architectures (UI, Business Logic
Layer, Data Access Layer) along with experience with service-oriented architectures
(SOA)
• Software implementation best practices
• Software Development Life Cycle
• Experience with formal software development processes and methodologies such as
Waterfall, Agile, RUP, SCRUM or MSF
• Design and optimize SQL Server 2008 stored procedures

QUALIFICATIONS

• Grade 12
• Microsoft Certified Professional

JOB DESCRIPTION – SOFTWARE AND INTEGRATION ENGINEER: SENIOR

PRIMARY PURPOSE OF THIS POSITION

The Software and Integration Engineer role coordinates with other members of the
organization to gather the information needed to determine requirements for applications
and integrations that meet the business needs.

KEY PERFORMANCE AREAS (KPAs)

Performance area Responsibility

• Analyse business requirements.
• Translate business requirements into technical designs.
• Determines operational objectives by studying business functions;
Architecture &
gathering information; evaluating output requirements and formats.
Design
• Designs new software/configurations by analysing requirements;
constructing workflow charts and diagrams; studying system
capabilities; writing specifications.
 • Improves systems by studying current practices; designing
modifications

• Full lifecycle application development.

• Designing, coding and debugging applications in various software
languages.
• Software analysis, code analysis, requirements analysis, software
review, identification of code metrics, system risk analysis, software
Development and reliability analysis.
Testing • Object-oriented Design and Analysis.
• Software modeling and simulation.
• Front end graphical user interface design.
• Software testing and quality assurance.
• Integrate software with existing systems.

• Assist the configurators/developers through designing,

configuration/development, testing, deploying, maintaining, and
Configuration supporting client initiatives.
Management • Recommends controls by identifying problems; writing improved
procedures

CORE COMPETENCIES:

• Deciding and Initiating Action

• Working with People
• Presenting and Communication Information
• Applying Expertise and Technology
• Analysing
• Creating and Innovating
• Planning and Organising
• Entrepreneurial and Commercial Thinking

EXPERIENCE/KNOWLEDGE& SKILLS

• Minimum of 6 years experience developing C# and BizTalk solutions

• Trouble shooting skills
• Organisational skills
• Project management skills
• .NET 4.0 Framework
• C# Programming
• SOAP, XML
• Object-oriented programming (OOP)
• WCF Web Services
• WCF Data Services
• Visual Studio 2010
• Team Foundation Server
• SQL query writing skills
• Experience designing and working with n-tier architectures (UI, Business Logic
Layer, Data Access Layer) along with experience with service-oriented architectures
(SOA)
• Software implementation best practices
• Software Development Life Cycle
 • Experience with formal software development processes and methodologies such as
Waterfall, Agile, RUP, SCRUM or MSF
• Design and optimize SQL Server 2008 stored procedures

QUALIFICATIONS

• Grade 12
• B. Com Computer Science/Software Engineering
• Microsoft Certified Professional Developer