Gujarat Technological University: Master of Business Administration
Gujarat Technological University: Master of Business Administration
Gujarat Technological University: Master of Business Administration
1. Learning Outcomes:
3. Course Contents:
Module Module Content No. of 70 Marks
No: Sessions (External
Evaluation)
Basics of Marketing Management
Definition, Scope, Core Concepts, Tasks
I Basic 4 P’s of Marketing Mix & Updated P’s of Marketing 10 17
Mix
Company’s Orientation towards Marketplace
Marketing as a value delivery process & Value Chain
Content of a Marketing Plan (very briefly)
Capturing Marketing Insights
Analyzing the macro-environment
Creating Customer Value:
Customer Perceived value
Cultivating Customer Relationship
Understanding Consumers’ Markets
Factors affecting consumer buying Behaviour
Key Psychological Processes
Consumer Buying Decision Process
Understanding Business Markets
Business v/s consumer markets
Buying Situations, Participants
Process
Segmentation, Targeting and Positioning (STP)
Segmentation:
Bases of Segmenting Consumer Markets and Business
Markets
Targeting:
Meaning, effective segmentation criteria, evaluating and
selecting the market segments
Positioning:
Developing and establishing Brand Positioning
Differentiation strategies
II Dealing with Competition 10 18
Competitive Strategies – Leaders, Challengers, Followers,
Nichers
Product Life Cycle (PLC) Strategies
Developing Product Strategy
Product characteristics and Classification
Product hierarchy
Product system and mix
Product Line and Length decisions
Packaging, Labeling and Warranties
New Product Development:
Process & Challenges
III Brand Management: 10 18
Brand Equity
Brand Equity Models – CBBE
Devising Branding Strategies
o Branding decisions
o Co-branding and ingredient branding
o Brand extensions
Developing Services
Definition, categories
Distinctive Characteristics
Service Differentiation
Pricing Decisions
Consumer Psychology and Pricing
Setting up the price
Price Adaptation and Strategies
Managing Distribution Channels
Marketing Channels
o Role, Importance
o Design & Management Decisions
o Channel Integration and Systems
Retailing, Wholesaling and Logistics Management
4. Pedagogy:
ICT enabled Classroom teaching
Case study
Practical / live assignment
Interactive class room discussions
5. Evaluation:
Students shall be evaluated on the following components:
Internal Evaluation (Internal Assessment- 50 Marks)
A Continuous Evaluation Component 30 marks
Class Presence & Participation 10 marks
Quiz 10 marks
B Mid-Semester examination (Internal Assessment-30 Marks)
C End –Semester Examination (External Assessment-70 Marks)
6. Reference Books:
No. Author Name of the Book Publisher Year of
Publication /
Edition
th
Philip Kotler & Marketing Pearson 15 / Latest
1
Kevin Lane Keller Management Education
Principles of Marketing
Lamb, Hair, Sharma Cengage
2 – A South Asian Latest
& McDaniel Learning
Perspective
Stanton, Etzel & Fundamentals of
4 McGraw Hill Latest
Walker Marketing
Marketing
Kotler, Keller, Koshy Pearson
5 Management – A South Latest
and Jha Education
Asian Perspective
Arunkumar and Marketing Vikas
6 Latest
Meenakshi Management Publishing
Note: Wherever the standard books are not available for the topic appropriate print and online
resources, journals and books published by different authors may be prescribed.