[go: up one dir, main page]

0% found this document useful (0 votes)
139 views34 pages

Tcwy0900en-Us 0120 PDF

Uploaded by

Bart John
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
139 views34 pages

Tcwy0900en-Us 0120 PDF

Uploaded by

Bart John
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 34

Warranty Guide

Eaton Warranty Guide


TCWY0900 EN-US
January 2020
General Information

General Information
Knowing and understanding Roadranger warranty is the responsibility of the vehicle owner. It is also the responsibility of the
selling dealer to identify the Roadranger products in the vehicle and inform the purchaser of the warranty for those products,
based on the vehicle vocation at the time of sale.

The combined use of the Eaton Warranty Manual TCWY0600 and the Eaton Warranty Guide TCWY0900 expresses
Eaton component time and mileage warranty coverages for the Roadranger products. Roadranger
warranty training is also available to assist dealers in understanding and identifying vocation coverage and warranty
parameters. See your Roadranger Representative for details.

TCWY0900, Eaton Warranty Guide


Roadranger component warranty is identified using the Eaton Warranty Guide TCWY0900. The Warranty Guide explains
Roadranger vocation definitions, component time and mileage limits per vocation, aftermarket component / part warranties, and
extended purchase warranty options.

General Information
How do I define my vocation coverage?
1. Review all the “Vocational Definitions” listed and select the one that most accurately describes the use and configura-
tion of the vehicle.
2. Ensure your vehicle vocation is listed in the “Typical Vehicle Types” under the selected Vocational Definition.
3. Once the vocation is defined refer to the “Product Time and Mileage Coverage Per Vocation” section.
4. Identify the component in question using the product model number for the time and mileage coverage.
5. Refer to and understand any notes that pertain to a specific coverage (i.e. lube requirements).
6. Vocational requirements do not apply for most Aftermarket parts/components. Reference the Service/Aftermarket Parts
Warranty Coverage section of this manual for warranty coverages specific to Service/Aftermarket Parts.
7. If you cannot determine coverage, contact your Roadranger Representative or call the Roadranger Call Center at the
time of sale at 1-800-826-HELP (4357).

TCWY0600, Eaton Warranty Manual


The Eaton Warranty Manual TCWY0600 documents the specifics of Roadranger product warranty. This manual includes:
• Product Warranty Statements for Eaton Truck Business Group
• Warranty terminology
• Warranty programs
• Claim procedures and claim information
• Important information regarding claim approval
• Component repair or replacement guidelines
• Labor hour guidelines (SRTs)
• Limits, exclusions, and requirements
• Other important resources

January 2020 i
General Information

Other Important Resources


Printed copies of this document are not controlled. Please refer to the electronic copy on Roadranger.com for up-to-date infor-
mation.

For additional information on the below topics, see the below publications available on Roadranger.com:

Lubrication
• TCMT0020 - Roadranger Approved Lubricants
• TCMT0021 - Roadranger Product Lubrication Manual
• TCSL0001 - Roadranger Transmission Synthetic Lubricant Data Sheet

Warranty
• TCWY0750 - Extended Protection Plan Registration Form
• TCWY0900 - Eaton Warranty Guide (Time and Mileage, Vocational Definitions, Purchased Warranties)
• RRSL0001 - Roadranger Condensed Specifications (Product Offering Guide)
• Frequently Asked Warranty Questions and Answers (http://www.roadranger.com/Roadranger/warranty/faq/index.htm)

General Repair & Service


• TCSM0912 - Seal Maintenance Guide
• TRSM0913 - Understanding Spur Gear Life
• TRSM0915 - Transmission Synchronizer Repair Strategy
• TRSM0916 - Transmission Warranty Repair Strategy
• TRTS0910 - General Transmission Troubleshooting Guide

ii January 2020
Table of Contents

General Information ........................................................... i Specialized Applications .................................................16


TCWY0900, Eaton Warranty Guide .............................. i School Bus ................................................................ 16
TCWY0600, Eaton Warranty Manual ............................ i Yard Tractor............................................................... 16
Other Important Resources ......................................... ii Rescue Vehicle .......................................................... 16
Lubrication .................................................................. ii Recreation Vehicle ..................................................... 16
Warranty ..................................................................... ii Fire Service ................................................................ 17
General Repair & Service ............................................ ii Transit Coach............................................................. 17
Heavy Haul Military.................................................... 17
Introduction ....................................................................... 1 Off-Highway............................................................... 17
Effective Date .............................................................. 1 Industrial Equipment ................................................. 17
Don’t Be Confused - Help is Available ......................... 1 Intercity Bus .............................................................. 17
Agriculture................................................................. 18

Table of Contents
Pick Up and Delivery ......................................................... 2 Warranty Coverage for Vehicles Meeting Vocation
Definitions and Application Guidelines
Construction ...................................................................... 5 (For U.S. and Canada Only) ....................................... 19

Heavy Haul ........................................................................ 7 Eaton Service / Aftermarket Parts Warranty Coverage - U.S.
and Canada Only ..............................................................21
Linehaul ............................................................................. 8 Exceptions ................................................................. 22
Definitions ................................................................. 23
Logging ............................................................................ 11 Notes ......................................................................... 23

Mining .............................................................................. 12 Extended Protection Plan Requirements, Limitations, and


Exclusions ........................................................................24
Oil Field ........................................................................... 13
Lubricant Specifications ..................................................25
Refuse .............................................................................. 14 Transmission Lubricants ........................................... 25
Clutch Lubricants....................................................... 27

Change Control Log .........................................................28

January 2020 iii


Self Service Guide

Introduction
Our experience in extended warranty coverage dates back to the mid 80’s. Since then, we have pioneered many new programs
designed to deliver warranties, which meet the demands of an ever-changing trucking industry.

From our first versions of the on/off-highway coverages, to our more recent vocational warranties, released in January 1997, cus-
tomization and customer satisfaction, have always been our goals. The recently released warranties, covered in this Warranty
Guide, are no exception.

Moving to vocational warranties in 1997, was certainly a change from the way coverages were defined in the past. But, we con-
sidered the move as a means to significantly reduce incidents of misapplied products and customer disappointment. It has done
exactly that.

When first released, the vocational warranties were a fairly complete package, which allowed for many variations in coverage.
However, the introduction of new models and the resulting need to expand extended warranty coverages, have necessitated up-
dates to this Warranty Guide.

Effective Date
Warranties listed in this guide are effective for vehicles placed in service after the first day for the month / year of this publication
month / year revision.

Don’t Be Confused - Help is Available


We realize, there are many different warranties available. Manufacturers and suppliers have established coverages to suit their
specific products. Remembering all these guidelines, can be very difficult.

If, at any time, you have questions regarding Roadranger warranty coverages or model eligibility, contact the Roadranger Call
Center at 1-800-826-HELP (4357). A customer service coordinator will be glad to assist you in getting the answers you need.

For warranty limits, exclusions, and requirements see the Eaton Warranty Manual TCWY0600. Additional limits, exclusions, and
requirements for the Extended Protection Plan are available within this guide.

See the Change Log a the end of this guide for detailed updates to both the Eaton Warranty Manual and the Eaton Warranty
Guide.

1 January 2020
Pick Up and Delivery

Pick Up and Delivery


Vocational Description:
• Pick up and delivery service consists of the movement of freight typically within a 100 mile radius in cities and/or sub-
urban areas.
• Operation on road surfaces of concrete, asphalt and maintained gravel.
• Three (3) to thirty (30) miles between starts/stops (typical).

Pick Up and Delivery


• Annual mileage less than 50,000 miles (80,000 Km).
• 100% load going / 40% load return (typical).
• 40% load going / 100% load return.

Typical Vehicle Types


Beverage Truck Municipal Truck Stake Truck Step Van
Flatbed Truck City Delivery Tanker Grain Hauler
(grain hopper/bottom
Moving Van Refrigerated Truck Wrecker
dump trailers)

Warranty Coverage for Vehicles Meeting Vocation Definitions and Application Guidelines
(For U.S. and Canada Only)
Clutches All Models except UltraShift® PLUS and Advantage Per OEM Standard Chassis
Series (Note 2) Warranty Coverage
Ultrashift - HV Models 3 years/ 150,000 Miles
(240,000 km)
UltraShift PLUS LAS Clutch & Low 3 years / 350,000 Miles
Capacity Inertia Brake (LCIB) (Note 1) (560,000 km)
UltraShift PLUS VCS, VMS, VXP, MXP, MHP, Clutch, 3 years / Unlimited Miles
and LCIB (Note 1)
Endurant - 430 MM Clutch (Note 1) 3 years / 350,000 Miles
(560,000 km)
Fuller Advantage ECA 3 years/ 350,000 Miles
(560,000 km)
UltraShift PLUS LAS, VAS 3 years/ 350,000 Miles
(560,000 km)
Easy Pedal Advantage and 2 years / 200,000 Miles
Solo AdvantageTM (Note 1, 6) (320,000 km)
Hydraulic Clutch Actuator (Adapter Assembly 3 years / Unlimited Mileage
Assembly and Release Fork Assembly
Electronic Clutch Actuator Electronic Clutch Actuator Same as Transmission
Coverage
Transmissions Models: 7, 9, 10 Speeds (Note 1) 3 years / Unlimited Mileage
[Excludes Fuller UltraShift LST (DM)] 8600 / 8700
Series (Model exceptions shown below)

January 2020 2
Pick Up and Delivery

Multispeed: 13, 15, 18, 8LL (Note 1) 3 years / Unlimited Mileage


(Excludes Fuller UltraShift LHP)
Transmissions, Continued UltraShift PLUS VCS, VMS, VXP, MXP, MHP (Note 1) 3 years / Unlimited Mileage
UltraShift PLUS LAS, VAS. 5 years / 750,000 Miles
Excludes Clutch and LCIB (Note 1) (1,200,000 km)
Fuller Advantage Automated EA3 (Note 1) 5 years / 750,000 Miles
(1,200,000 km)
Fuller Advantage Mechanical (Note 1) 3 years / Unlimited Mileage
FS Series, RT-6609A, FO-6406-ASX, FO-8406-ASX 2 years / Unlimited Mileage
(Notes 1, 3) (Excludes clutch module)
FO-6406-ASW, FO-8406-ASW (Note 1) 3 years / 150,000 Miles
(Includes clutch module) (240,000 km)
UltraShift HV: F-5405B-DM3, FO-5406B-DM3, 3 years / Unlimited Mileage
F-5505B-DM3, F-6505B-DM3, FO-5506B-DM3
Procision (Note 8) 3 years / Unlimited Mileage
Hybrid: (Notes 1, 4, 5) 3 years/ 150,000 Miles
EH-8E306A-CD (240,000 km)
EH-6E606B-CD
EH-8E406A-CD
EH-6E706B-CD
EH-6FL0706B-CD
EH-8FA0706A-CD
EH-8E306A-T
EH-8E406A-T
EH-8FA0706A-T
EH-8E306A-CDR
EH-8E306A-CDG
EH-8FA0806A-CDG
EH-8E406A-CDR
EH-8FA0706A-CDR
EH-8E406A-CDG
Oil-to-Water Heat Exchangers All Models (Note 1) 3 years / Unlimited Mileage
Auxiliary Transmission Models: AT-1202, 2A-92 1 year / Unlimited Mileage

Note 1: All transmission models require the use of a Roadranger approved lubricant. Automated transmissions and transmissions
with Purchased Extended Protection Plans must use Roadranger Synthetic Lubricant meeting Eaton PS-386 specification (Refer
to Lubrication Manual, TCMT0021.) All transmission and clutch models must meet and have Eaton Engineering Application Ap-
proval prior to sale to qualify for any warranty coverage, and then be operated in the approved applications. Those that do not will
void their warranty. No blanket approvals are available at this time for UltraShift PLUS models and Hybrid Systems.
Note 2: Refer to “Extended Protection Plan Matrix” section on www.roadranger.com
Note 3: FS Series synchronizer wear coverage (synchronizers with Eaton Friction Material) is only available for transmissions that
use Eaton approved synthetic lubricant in conjunction with either a Solo Adjustment Free or a 365 MM Clutch (Transmission
Robust Package). Without stated package requirements, synchronizer wear is not covered.
Note 4: EH-8E306A-T model restricted to “4x2 tractor only.
Note 5: EH-6E606B-CD model for Low Profile use restricted to Step Van and GVW. See engineering approval.
Note 6: Eaton highly recommends when a replacement is necessary that a like for like, should be used. Example: Solo Advantage
for Solo Advantage.

3 January 2020
Pick Up and Delivery

Note 7: Eaton highly recommends installing a Solo clutch in vehicles with hydraulic release systems for optimal performance,
reduced maintenance and increased clutch life.
Note 8: Procision transmissions require the use of PS-278 approved lubricants.

Pick Up and Delivery

January 2020 4
Construction

Construction
• Movement of material to and from a job site.
• Or vehicles used in transfer / relocation on a maximum grade of 8%, typically greater than 10 miles per trip.
• 90% of loaded operation on road surfaces of concrete, asphalt, gravel, crushed rock or hard packed dirt and up to 10%
of loaded operation into sandy or muddy job sites. Vehicles operating less than 90%, refer to Specialized Applications
“Off-Highway” coverages.

Typical Vehicle Types


Asphalt Truck Dump Truck Roll-off Tank Truck Concrete Pumper Mixer
Block Truck Flatbed Truck Snowplow Utility Truck Landscape Truck

Warranty Coverage for Vehicles Meeting Vocation Definitions and Application Guidelines
(For U.S. and Canada Only)
Clutches All Models except UltraShift PLUS and Advantage Series. Per OEM Standard Chassis
(Note 2) Warranty Coverage
UltraShift PLUS VCS, VMS, VXP, LAS, MHP & MXP, Clutch 3 years / Unlimited Mileage
& Low Capacity Inertia Brake (LCIB) (Note 1)
Easy Pedal Advantage and Solo Advantage™ (Notes 1, 5) 2 years / 200,000 Mileage
Endurant - 430 MM Clutch (Note 1) 2 years / 200,000 Mileage
Hydraulic Clutch Actuator Assembly 3 years / Unlimited Mileage
(Adapter Assembly and
Release Fork Assembly)
Electronic Clutch Actuator Electronic Clutch Actuator Same as Transmission Coverage
Transmissions Models: 7, 9, 10-Speed (Note 1) 3 years / Unlimited Mileage
1100-1800 lb-ft. 8600/8700 Series
[Excludes Fuller UltraShift LST (DM)]
Multispeed: 13, 15, 18, 8LL, MLL, 9ALL (Notes 1, 2) 3 years / Unlimited Mileage
(Excludes Fuller UltraShift LHP)
UltraShift PLUS VCS, VMS, VXP, LAS, MHP & MXP 3 years / Unlimited Mileage
(Note 1)
Fuller Advantage, SmartAdvantage 10C 3 years / Unlimited Mileage
FS Series, RT-6609A (Notes 3, 4) 2 years / Unlimited Mileage
Hybrid: (Note 1) 3 years / 150,000 miles
EH-8E306A-UP (240,000 Km)
EH-8E406A-UP
EH-8FA0806A-UP
EH-8E306A-UPG
EH-8E406A-UPG
EH-6E606B-UPG
EH-6E706B-UPG
EH-8FA0806A-UPG
EH-6FL0806B-UPG
Oil-to-Water Heat Exchangers All Models (Note 1) 3 years / Unlimited Mileage

5 January 2020
Construction

Auxiliary Transmission Models: AT-1202, 2A-92 1 year / Unlimited Mileage

Note 1: All transmission models require the use of a Roadranger approved lubricant. Automated transmissions and transmissions
with Purchased Extended Protection Plans must use Roadranger Synthetic Lubricant meeting Eaton PS-386 specification (Refer
to Lubrication Manual, TCMT0021.) All transmission and clutch models must meet and have Eaton Engineering Application Ap-
proval prior to sale to qualify for any warranty coverage, and then be operated in the approved applications. Those that do not will
void their warranty. No blanket approvals are available at this time for UltraShift PLUS models and Hybrid Systems.
Note 2: Refer to “Extended Protection Plan Matrix” on www.roadranger.com
Note 3: 1 year/Unlimited for Snow Plows in FS Series.
Note 4: FS Series synchronizer wear coverage (synchronizers with Eaton Friction Material) is only available for transmissions that

Construction
use Eaton approved synthetic lubricant in conjunction with either a Solo Adjustment Free or a 365 MM Clutch (Transmission Ro-
bust Package). Without stated package requirements, synchronizer wear is not covered.
Note 5: Eaton highly recommends when a replacement is necessary that a like for like, should be used. Example: Solo Advantage
for Solo Advantage.
Note 6: Eaton highly recommends installing a Solo clutch in vehicles with hydraulic release systems for optimal performance,
reduced maintenance and increased clutch life.

January 2020 6
Heavy Haul

Heavy Haul
• Movement of heavy equipment or materials at legal maximums or special permit loadings, typically with GCW at or above
140,000 lbs.
• Operation on road surfaces of concrete, asphalt and maintained gravel.
• High horsepower engines and auxiliary gear boxes might be used.
• Vehicles may be equipped with two retarders.
• 100% load going and empty return.

Typical Vehicle Types


Equipment Hauling Lowboy Steel Hauling

Warranty Coverage for Vehicles Meeting Vocation Definitions and Application Guidelines
(For U.S. and Canada Only)
Clutches All Models except UltraShift PLUS, SmartAd- Per OEM Standard Chassis Warranty
vantage, and Fuller Advantage Automated Coverage
(Note 2)
UltraShift PLUS VXP, MXP, MHP Clutch & 2 years / Unlimited Mileage
Low Capacity Inertia Brake (LCIB) (Note 1)
Easy Pedal Advantage and Solo AdvantageTM 2 years / 200,000 Miles (320,000 km)
(Note 1, 3)
Hydraulic Clutch Actuator (Adapter Assembly 3 years / Unlimited Mileage
Assembly and Release Fork Assembly)
Electronic Clutch Actuator Electronic Clutch Actuator Same as Transmission Coverage
Transmissions Models: 9, 10 Speeds (Note 1) (Excludes 2 years / Unlimited Mileage
Fuller UltraShift LST (DM) & LHP)
Multispeed: 13, 15, 18, 8LL, MLL, 9ALL
(Note 1)
UltraShift PLUS VXP, MXP, MHP (Note 1) 2 years / Unlimited Mileage
Fuller Advantage, SmartAdvantage 10C 2 years / Unlimited Mileage
Oil-to-Water Heat Exchangers All Models (Note 1) 2 years / Unlimited Mileage
Auxiliary Transmission Models: AT-1202, 2A-92 1 year / Unlimited Mileage

Note 1: All transmission models require the use of a Roadranger approved lubricant. Automated transmissions and transmissions
with Purchased Extended Protection Plans must use Roadranger Synthetic Lubricant meeting Eaton PS-386 specification (Refer
to Lubrication Manual, TCMT0021.) All transmission and clutch models must meet and have Eaton Engineering Application Ap-
proval prior to sale to qualify for any warranty coverage, and then be operated in the approved applications. Those that do not will
void their warranty. No blanket approvals are available at this time for UltraShift PLUS models and Hybrid Systems.
Note 2: Refer to “Extended Protection Plan Matrix” on www.roadranger.com
Note 3:Eaton highly recommends when a replacement is necessary that a like for like, should be used. Example: Solo Advantage
for Solo Advantage.
Note 4: Eaton highly recommends installing a Solo clutch in vehicles with hydraulic release systems for optimal performance,
reduced maintenance and increased clutch life.

7 January 2020
Linehaul

Linehaul
Vocational Description:
• Linehaul is moving different types of freight in high mileage operation [over 50,000 miles (80,000 km) / year].
• Operation on road surfaces of good to excellent concrete or asphalt.
• 80% of distances are more than 30 miles between starting and stopping with remaining 20% being within 30 miles be-
tween starting and stopping.
• Typical vehicle configurations are 4X2, 6X2, and 6X4 tractor / trailer combinations and straight trucks.

Linehaul
Typical Vehicle Types
Auto Hauler Flatbed Trailer Livestock Hauler Tanker
Bulk Hauler General Freight Moving Van Triples
Doubles Grain Hauler Refrigerated Freight Regional Hauler
(grain hopper/bottom
dump trailers)

Warranty Coverage for Vehicles Meeting Vocation Definitions and Application Guidelines
(For U.S. and Canada Only)
Clutches All Models Except DM, UltraShift PLUS, and Per OEM Standard Chassis Warranty
Advantage Series. (Note 2) Coverage
Fuller Advantage ECA, UltraShift PLUS LAS, 3 years / 350,000 Miles
LSE, MXP, MHP Clutch & Low Capacity In- (560,000 km)
ertia Brake (LCIB) (Note 1)
UltraShift PLUS VCS, VMS, VXP Clutch and 3 years / Unlimited Mileage
LCIB (Note 1)
Endurant - 430 MM (Note 1) 3 years / 350,000 Miles (560,000 km)
Medium-Duty DM Models 3 years / Unlimited Mileage
Heavy-Duty DM Models 3 years / 350,000 Miles (560,000 km)
parts and labor
Solo Advantage (Notes 1, 6) 3 years / 350,000 Miles (560,000 km)
Easy Pedal Advantage (Notes 1, 6) 2 years / 200,000 Miles (320,000 km)
Hydraulic Clutch Actuator (Adapter Assembly 3 years / 300,000 miles (480,000 km)
Assembly and Release Fork Assembly)
Electronic Clutch Actuator Electronic Clutch Actuator Same as Transmission Coverage
Transmissions All Models: 7, 9, 10 Speeds 5 years / 750,000 Miles
(1750 lb-ft and below) (1,200,000 km)
Includes AutoShift (AS), Top 2 models, and
Fuller UltraShift LST (DM). (Excludes DM
clutch) for above models (Notes 1, 3, 4)
(Model exceptions shown below)
8600/8700 Series 3 years / Unlimited Mileage

January 2020 8
Linehaul

FS Series, RT-6609A (Note 5) 2 years/ Unlimited Mileage


FO-6406-ASX, FO-8406-ASX (Note 1)
(excludes clutch module)
Transmissions, Continued FO-6406-ASW, FO-8406-ASW. 3 years / 150,000 Miles (240,000 km)
(Includes clutch module.) (Note 1)
UltraShift HV Models: FO-6406B-DM3, FO- 3 years / Unlimited Mileage
6506B-DM3, F-6405B-DM3, F-6505B-DM3
FRO-18210C,RTLO-18610B, 5 years / 500,000 Miles (800,000 km)
RTO-18910B-AS2 (Notes 1, 3)
Multi-speeds: 13,15,18, 8LL 3 years / 300,000 Miles (480,000 km)
Includes AutoShift (AS), Top 2 models for
13, 18 speed models. (Notes 1, 2)
UltraShift PLUS LAS, LSE. 5 years / 750,000 Miles
(Excludes Clutch & LCIB) (Note 1) (1,200,000 km)
Fuller Advantage Automated (Note 1) 5 years / 750,000 Miles
(1,200,000 km)
Fuller Advantage Mechanical (Note 1) 5 years / 750,000 Miles
(1,200,000 km)
UltraShift PLUS MXP, MHP. (Excludes 5 years / 500,000 Miles (800,000 km)
Clutch & LCIB). (Note 1)
UltraShift PLUS VCS, VMS, VXP. 3 years / 300,000 Miles (480,000 km)
(Excludes Clutch & LCIB.) (Note 1)
RTLO/RTLOM-16913L-DM3 5 years / 500,000 Miles (800,000 km)
(Notes 1, 4)
FO/FOM-16D313E-LEP 5 years / 500,000 Miles (800,000 km)
Convertible Models: Original 9 Speed Configuration
RTOC/RTOFC-16909A/E (prior to conversion)
RTLOC/RTLOFC-16909A-T2 5 years / 500,000 Miles (800,000 km)
RTLOC-16709A, RTOC-18909A
RTLC-16609E, RTLOC-18909A-T2
Converted to 13 Speed Configuration
Scenario 1 [converted within first 3 years/ 1 year/100,000 Miles(160,000 km) or
300,000 miles (480,000 km) of service] to the expiration of 3 years/300,000
Miles (480,000 km) whichever is
greater

Scenario 2 [converted after the expiration 1 year/100,000 Miles (160,000 km)


of 3 years/300,000 miles (480,000 km) but Note: In any case, there is no warranty
prior to the expiration of 5 years/500,000 coverage beyond 6 years/600,000
miles (800,000 km) of service] Miles (960,000 km) of service.
External Oil-to-Water Heat Exchangers All Models (Note 1) 3 years / 300,000 Miles (480,000 km)
Auxiliary Transmission Models: AT-1202, 2A-92 1 year / Unlimited Mileage

9 January 2020
Linehaul

Note 1: All transmission models require the use of a Roadranger approved lubricant. Automated transmissions and transmissions
with Purchased Extended Protection Plans must use Roadranger Synthetic Lubricant meeting Eaton PS-386 specification (Refer
to Lubrication Manual, TCMT0021.) All transmission and clutch models must meet and have Eaton Engineering Application Ap-
proval prior to sale to qualify for any warranty coverage, and then be operated in the approved applications. Those that do not will
void their warranty. No blanket approvals are available at this time for UltraShift PLUS models and Hybrid Systems.
Note 2: Refer to “Extended Protection Plan Matrix” on www.roadranger.com
Note 3: For manual transmissions with Approved Synthetic Lube, Without Approved Synthetic Lube, Warranty =
3 years/300,000 miles (480,000 km).
Note 4: Fuller UltraShift LST (DM) transmission warranty less the DM clutch (see “Clutch” for DM clutch warranty).
Note 5: FS Series synchronizer wear coverage (synchronizers with Eaton Friction Material) is only available for
transmissions that use Eaton approved synthetic lubricant in conjunction with either a Solo Adjustment Free or a 365 MM Clutch

Linehaul
(Transmission Robust Package). Without stated package requirements, synchronizer wear is not covered.
Note 6: Eaton highly recommends when a replacement is necessary that a like for like, should be used. Example: Solo Advantage
for Solo Advantage.
Note 7: Eaton highly recommends installing a Solo clutch in vehicles with hydraulic release systems for optimal performance,
reduced maintenance and increased clutch life.

January 2020 10
Logging

Logging
• Movement of logs, chips, and pulp between logging sites and / or mills.
• High horsepower engines and multiple retarders are typically used in this vocation.
• 3 to 30 miles between starts and stops (typical).
• 90% of loaded operation on road surfaces of concrete, asphalt, maintained gravel, crushed rock or hard packed dirt and
up to 10% of loaded operation into sandy or muddy job sites. Vehicles operating less than 90%, refer to Specialized Ap-
plications “Off-Highway” coverages.
• 100% load going and empty return.

Typical Vehicle Types


Tractors with Pole Trailers Tractor / Trailer Excluding Log Skidders
Log Hauler

Warranty Coverage for Vehicles Meeting Vocation Definitions and Application Guidelines
(For U.S. and Canada Only)
Clutches All Models except UltraShift PLUS and Advantage Per OEM Standard Chassis
Series. (Note 2) Warranty Coverage
UltraShift PLUS VCS, VMS, VXP, LAS, MHP, MXP 2 years / Unlimited Mileage
Clutch & Low Capacity Inertia Brake (LCIB) (Note 1)
Easy Pedal Advantage and Solo AdvantageTM (Note 2 years / 200,000
1, 3) Miles (320,000 km)
Hydraulic Clutch Actuator (Adapter Assembly 3 years / Unlimited Mileage
Assembly and Release Fork Assembly)
Electronic Clutch Actuator Electronic Clutch Actuator Same as Transmission
Coverage
Transmissions Models: 9, 10 Speeds (Note 1) 2 years / Unlimited Mileage
(Excludes Fuller UltraShift LST (DM) & LHP)
Multispeed: 13, 15, 18, 8LL (Notes 1,2)
UltraShift PLUS VCS, VMS, VXP, LAS, MHP, MXP 2 years / Unlimited Mileage
(Note 1)
Fuller Advantage, SmartAdvantage 10C 2 years / Unlimited Mileage
Oil-to-Water Heat Exchangers All Models (Note 1) 2 years / Unlimited Mileage
Auxiliary Transmission Models: AT-1202, 2A-92 1 year / Unlimited Mileage

Note 1: All transmission models require the use of a Roadranger approved lubricant. Automated transmissions and transmissions
with Purchased Extended Protection Plans must use Roadranger Synthetic Lubricant meeting Eaton PS-386 specification (Refer
to Lubrication Manual, TCMT0021.) All transmission and clutch models must meet and have Eaton Engineering Application Ap-
proval prior to sale to qualify for any warranty coverage, and then be operated in the approved applications. Those that do not will
void their warranty. No blanket approvals are available at this time for UltraShift PLUS models and Hybrid Systems.
Note 2: Refer to “Extended Protection Plan Matrix” on www.roadranger.com
Note 3:Eaton highly recommends when a replacement is necessary that a like for like, should be used. Example: Solo Advantage
for Solo Advantage.
Note 4: Eaton highly recommends installing a Solo clutch in vehicles with hydraulic release systems for optimal performance,
reduced maintenance and increased clutch life.

11 January 2020
Mining

Mining
• Movement of rock, ore, gravel, and minerals between mine sites and delivery sites.
• High horsepower engines are typically used in this vocation.
• 3 to 30 miles between starts and stops (typical).
• 90% operation on-highway and up to 10% into sandy or muddy job site. Vehicles operating less than 90%, refer to
Specialized Applications “Off-highway” coverages.
• 100% load going and empty return.

Mining
Typical Vehicle Types
Bottom Dump Trailer Semi-End Dump
Hopper Trailer Combinations Transfer Dump

Warranty Coverage for Vehicles Meeting Vocation Definitions and Application Guidelines
(For U.S. and Canada Only)
Clutches All Models except UltraShift PLUS and Advantage Per OEM Standard Chassis
Series. (Note 2) Warranty Coverage
UltraShift PLUS VCS, VMS, VXP, LAS, MHP, MXP 2 years / Unlimited Mileage
Clutch & Low Capacity Inertia Brake (LCIB) (Note
1)
Easy Pedal Advantage and Solo Advantage™ 2 years / 200,000 Miles
(Note 1, 3) (320,000 km)
Hydraulic Clutch Actuator (Adapter Assembly 3 years / Unlimited Mileage
Assembly and Release Fork Assembly)
Electronic Clutch Actuator Electronic Clutch Actuator Same as Transmission Coverage
Transmissions Models: 9, 10 Speeds (Note 1) 2 years / Unlimited Mileage
(Excludes Fuller UltraShift LST (DM) & LHP)
8600 / 8700 Series Multispeed: 13, 15, 18, 8LL
(Note 1)
UltraShift PLUS VCS, VMS, VXP, LAS, MHP, MXP 2 years / Unlimited Mileage
(Note 1)
Fuller Advantage, SmartAdvantage 10C 2 years / Unlimited Mileage
Oil-to-Water Heat Exchangers All Models (Note 1) 2 years / Unlimited Mileage
Auxiliary Transmission Models: AT-1202, 2A-92 1 year / Unlimited Mileage

Note 1: All transmission models require the use of a Roadranger approved lubricant. Automated transmissions and transmissions
with Purchased Extended Protection Plans must use Roadranger Synthetic Lubricant meeting Eaton PS-386 specification (Refer
to Lubrication Manual, TCMT0021.) All transmission and clutch models must meet and have Eaton Engineering Application Ap-
proval prior to sale to qualify for any warranty coverage, and then be operated in the approved applications. Those that do not will
void their warranty.
Note 2: Contact your OEM for details. Refer to “Extended Protection Plan Matrix” on www.roadranger.com
Note 3:Eaton highly recommends when a replacement is necessary that a like for like, should be used. Example: Solo Advantage
for Solo Advantage.
Note 4: Eaton highly recommends installing a Solo clutch in vehicles with hydraulic release systems for optimal performance,
reduced maintenance and increased clutch life.

January 2020 12
Oil Field

Oil Field
• Movement of production related products, supplies, and tools between job sites.
• Movement of processing equipment and laboratories on job sites.
• Low mileage operation on road surfaces made of concrete, asphalt, maintained gravel, crushed rock or hard packed dirt.

Typical Vehicle Types


Cementing Vehicle Drill Rig Geophysical Exploration Winch Truck
Demolition Fracturing Truck Tanker

Warranty Coverage for Vehicles Meeting Vocation Definitions and Application Guidelines
(For U.S. and Canada Only)
Clutches All Models except UltraShift PLUS and Advan- Per OEM Standard Chassis
tage Series. (Note 2) Warranty Coverage
UltraShift PLUS VCS, VMS, VXP, LAS, MHP, 2 years / Unlimited Mileage
MXP Clutch & Low Capacity Inertia Brake
(LCIB) (Note 1)
Easy Pedal Advantage and Solo AdvantageTM 2 years/ 200,000 Miles
(Note 1, 4) (320,000 km)
Hydraulic Clutch Actuator (Adapter Assembly 2 years / Unlimited Mileage
Assembly and Release Fork Assembly)
Electronic Clutch Actuator Electronic Clutch Actuator Same as Transmission Coverage
Transmissions Models: 7, 9, 10 Speeds (Note 1) 2 years / Unlimited Mileage
[Excludes Fuller UltraShift LST (DM) & LHP]
8600 / 8700 Series Multispeed: 13, 15, 18, 8LL
(Note 1) (Model exceptions shown below)
UltraShift PLUS VCS, VMS, VXP, LAS, MHP, 2 years / Unlimited Mileage
MXP (Note 1)
Fuller Advantage, SmartAdvantage 10C 2 years / Unlimited Mileage
FS Series, RT-6609A (Note 3) 1 year/ Unlimited Mileage
Oil-to-Water Heat Exchangers All Models (Note 1) 2 years / Unlimited Mileage
Auxiliary Transmission Models: AT-1202, 2A-92 1 year / Unlimited Mileage

Note 1: All transmission models require the use of a Roadranger approved lubricant. Automated transmissions and transmissions
with Purchased Extended Protection Plans must use Roadranger Synthetic Lubricant meeting Eaton PS-386 specification (Refer
to Lubrication Manual, TCMT0021.) All transmission and clutch models must meet and have Eaton Engineering Application Ap-
proval prior to sale to qualify for any warranty coverage, and then be operated in the approved applications. Those that do not will
void their warranty. No blanket approvals are available at this time for UltraShift PLUS models and Hybrid Systems.
Note 2: Contact your OEM for details. See “Extended Protection Plan Matrix” on www.roadranger.com
Note 3: FS Series synchronizer wear coverage (synchronizers with Eaton Friction Material) is only available for transmissions that
use Eaton approved synthetic lubricant in conjunction with either a Solo Adjustment Free or a 365 MM Clutch (Transmission Ro-
bust Package). Without stated package requirements, synchronizer wear is not covered.
Note 4: Eaton highly recommends when a replacement is necessary that a like for like, should be used. Example: Solo Advantage
for Solo Advantage.
Note 5: Eaton highly recommends installing a Solo clutch in vehicles with hydraulic release systems for optimal performance,
reduced maintenance and increased clutch life.

13 January 2020
Refuse

Refuse
• Vehicles used for residential refuse / recycle pickup, typically a high number of stops per mile.
• Or vehicles operated in commercial / industrial pickup, typically a low number of stops per mile.
• Or vehicles used in transfer / relocation, typically greater than 10 miles per trip.
• 90% of loaded operation on road surfaces of concrete, asphalt, or maintained gravel and up to 10% of loaded operation
into landfill, transfer or recycling sites. Vehicles operating less than 90%, refer to Specialized Applications “Off-Highway”
coverages.

Typical Vehicle Types

Refuse
Front / Rear / Side Loader Sewer / Septic / Waste Transfer Vehicle
Residential / Commercial Pickup Scrap Truck

Warranty Coverage for Vehicles Meeting Vocation Definitions and Application Guidelines
(For U.S. and Canada Only)
Clutches All Models except UltraShift PLUS and Per OEM Standard Chassis Warranty
Advantage Series. (Note 2) Coverage
UltraShift PLUS VCS, VMS, VXP, LAS, 2 years / Unlimited Mileage
MHP, MXP Clutch & Low Capacity Inertia
Brake (LCIB) (Note 1)
Easy Pedal Advantage and Solo Advan- 2 years / 200,000 Mileage
tageTM (Note 1, 4)
Endurant - 430 MM Clutch (Note 1) 2 years / 200,000 Mileage
Hydraulic Clutch Actuator (Adapter Assembly 2 years / Unlimited Mileage
Assembly and Release Fork Assembly)
Hydraulic Launch Assist (HLA) All Models 1 year / Unlimited Mileage
Electronic Clutch Actuator Electronic Clutch Actuator Same as Transmission Coverage
Transmissions Models: 7, 9, 10 Speeds (Note 1) 2 years / Unlimited Mileage
(Excludes Fuller UltraShift LST (DM)
& LHP) (Model exceptions shown below)
8600 / 8700 Series
Multispeed: 13, 15, 18, 8LL (Note 1)
UltraShift PLUS VCS, VMS, VXP, LAS, 2 years / Unlimited Mileage
MHP, MXP (Note 1)
(Excludes house-to-house residential
pickup)
Fuller Advantage, SmartAdvantage 10C 2 years / Unlimited Mileage
FS Series, RT-6609A (Note 3) 1 year / Unlimited Mileage
Oil-to-Water Heat Exchangers All Models (Note 1) 2 years / Unlimited Mileage
Auxiliary Transmission Models: AT-1202, 2A-92 1 year / Unlimited Mileage

January 2020 14
Refuse

Note 1: All transmission models require the use of a Roadranger approved lubricant. Automated transmissions and transmissions
with Purchased Extended Protection Plans must use Roadranger Synthetic Lubricant meeting Eaton PS-386 specification (Refer
to Lubrication Manual, TCMT0021.) All transmission and clutch models must meet and have Eaton Engineering Application Ap-
proval prior to sale to qualify for any warranty coverage, and then be operated in the approved applications. Those that do not will
void their warranty. No blanket approvals are available at this time for UltraShift PLUS models and Hybrid Systems.
Note 2: Contact your OEM for details. See “Extended Protection Plan Matrix” on www.roadranger.com
Note 3: FS Series synchronizer wear coverage (synchronizers with Eaton Friction Material) is only available for transmissions that
use Eaton approved synthetic lubricant in conjunction with either a Solo Adjustment Free or a 365 MM Clutch
(Transmission Robust Package). Without stated package requirements, synchronizer wear is not covered.
Note 4:Eaton highly recommends when a replacement is necessary that a like for like, should be used. Example: Solo Advantage
for Solo Advantage.
Note 5: Eaton highly recommends installing a Solo clutch in vehicles with hydraulic release systems for optimal performance,
reduced maintenance and increased clutch life.

15 January 2020
Specialized Applications

Specialized Applications

School Bus
• Transporting students to and from school and /or school related events.
• Operation on road surfaces made of concrete, asphalt, maintained gravel, crushed rock, hard packed dirt, or other similar
surfaces.

Specialized Applications
Typical Vehicle Types
Front Engine Commercial Chassis Rear Engine Integral Coach
Front Engine Integral Coach Rear Engine Commercial Chassis

Yard Tractor
• Moving and spotting trailers and containers around freight terminals, port facilities, and warehouses (short distances).
• Operation on well maintained concrete, asphalt, or gravel surfaces at yards, terminals, or docks.

Typical Vehicle Types


Load-On/ Load-Off Roll-On/Roll-Off Stevedoring Tractor Yard Jockey
Port Tractor Rail Yard Spotter Trailer Spotter

Rescue Vehicle
• Specialized vehicles for rapid acceleration to crash sites away from hydrant hookups.
• Airport rescue is the most common.
• Low mileage operation.

Typical Vehicle Types


Airport Rescue Fire (ARF) Emergency Service
Crash Fire (CFR) Rapid Intervention Vehicle (RIV)

Recreation Vehicle
• A privately owned recreational vehicle.
• Truck chassis based
• Bus chassis based

Typical Vehicle Types


Recreational Vehicles Motor Homes Class A

January 2020 16
Specialized Applications

Fire Service
• Pumpers, tankers, or aerial ladders used in fighting structural fires.
• Low mileage operation.

Typical Vehicle Types


Ambulance Aerial Platform Tanker Truck
Aerial Ladder Truck Pumper

Transit Coach
• Transporting people and sometimes light freight between cities and/or suburban areas.
• Transporting people in and around city or suburban areas.

Heavy Haul Military


• Vehicles often operate under extreme conditions of load, weight, road conditions and grade

Typical Vehicle Types


Equipment Hauling

Off-Highway
• Operation exceeding 10% of the time on unimproved surfaces such as loose dirt, mud, and sand.

Industrial Equipment
• Non-vehicle applications such as generator sets, winches, and cranes.

Intercity Bus
• Transporting people and sometimes light freight between cities and/or suburban areas.
• Transporting people in and around city or suburban areas.

Typical Vehicle Types


Airport Shuttle Trolley
City Bus Shuttle Bus

17 January 2020
Specialized Applications

Agriculture
Vocational Description:
• Vehicles used in the agriculture industry. Use typically involves transportation of agricultural & dairy products to/from/
on/around farm sites
• Includes operation off of improved surfaces while on the farm.

Specialized Applications
Typical Vehicle Types
Grain Silage, and Hay Haulers
Milk Tankers for Farm Pickup Feed Trucks
(which load in the field)

January 2020 18
Specialized Applications

Warranty Coverage for Vehicles Meeting Vocation Definitions and Application Guide-
lines
(For U.S. and Canada Only)

Product School Yard Rescue Fire Transit Off Other Recreational Inter City Bus Agriculture Heavy Haul
Bus Tractor Vehicle Service Coach Highway Industrial Vehicle Military
Equipment

Hydraulic Clutch 1 year / 1 year / 1 year /


1 year / 1 year / 1 year / 1 year / 1 year /
Actuator Adapter 100,000 1 year / 100,000 100,000
100,000 100,000 100,000 100,000 100,000
Assembly and Miles 100,000 Miles Miles N/A N/A
Miles Miles Miles Miles (160,000 Miles
Release Fork (160,000 Miles (160,00 (160,000
(160,000 km) (160,000 km) (160,000 km) km) (160,000 km)
Assembly km) 0 km) km)

Hydraulic Launch
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Assist (HLA)

5 years /
Unlimited
Procision (Note 4) N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Mileage

Electronic Clutch Same as Same as


Same as Same as Same as Same as Same as Trans-
Actuator N/A N/A Trans- Transmis- N/A N/A
Transmission Transmission Transmission Transmission mission
mission sion

FS Series 2 years/
2 years/ 2 years/ 2 years/ 2 years/
Transmissions Unlimit-
Unlimited N/A Unlimited Unlimited N/A Unlimited N/A N/A N/A
Under 1099 lb-ft. ed Mile- N/A
Mileage Mileage Mileage Mileage
(Note 2) age

UltraShift LST, LHP 5 years/


AutoShift N/A N/A N/A N/A N/A N/A N/A Unlimited N/A N/A N/A
(Note 1) Mileage

Clutches - except
UltraShift PLUS and (Note 2) (Note 2) (Note 2) (Note 2) (Note 2) (Note 2) (Note 2) (Note 2) (Note 2) (Note 2) (Note 2)
Advantage Series

UltraShift PLUS
Clutch & Low Same as Same as
Same as Same as Same as Same as Same as
Capacity Inertia N/A N/A Trans- Transmis- N/A N/A
Transmission Transmission Transmission Transmission Transmission
Brake (LCIB) mission sion
(Note 1, 5)

Easy Pedal 2 years/ 2 years/ 2 years/ 2 years/ 2 years/


2 years/ 2 years/ 2 years/ 2 years/ 2 years/
Advantage and 200,000 200,000 200,000 200,000 200,000
200,000 200,000 200,000 200,000 200,000
Solo Advantage™ Miles Miles Miles Miles Miles N/A
Miles Miles Miles Miles (320,000 Miles
(Notes 1, 3) (320,000 (320,000 (320,00 (320,000 (320,000
(320,000 km) (320,000 km) (320,000 km) km) (320,000 km)
km) km) 0 km) km) km)

2 years/
Endurant - 430 MM 200,000
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Clutch (Note 1) Miles
(320,000 km)

MXP, LAS,
LSE, LAS,
VCS, MHP, VCS,
LAS, LSE,
Transmission VMS, VMS, VXP
VCS, VMS, MXP, MHP, VCS, VMS, VCS, VMS, FO-22E318A-
UltraShift PLUS VXP,
VXP, LAS, LAS, MHP, VXP, LAS, VXP, LAS, VXP
Models LAS, 3 years/
MHP VCS, VMS, MHP, MXP MHP, MXP
(Note 1) MHP Unlimited
N/A N/A VXP N/A N/A
Mileage
3 years/ 2 years/ 2 years/ 1 year
3 years/
Unlimited 3 years/ Unlimited Unlimited Manufacturing
Unlimit- MHP
Mileage Unlimited Mileage Mileage Defects Only
ed Mile-
Mileage
age 5 years/
Unlimited
Mileage

19 January 2020
Specialized Applications

Product School Yard Rescue Fire Transit Off Other Recreational Inter City Bus Agriculture Heavy Haul
Bus Tractor Vehicle Service Coach Highway Industrial Vehicle Military
Equipment

EH-
6E606B-P
EH-
6E706B-P
EH-
6E706B-

Specialized Applications
PSB EH-8E306A-P
EH- EH-8E406A-P
8FA0406A EH-8FA0706A-P
Hybrid -PSB EH-8E306A-U
N/A N/A N/A N/A N/A N/A N/A N/A N/A
(Note 1) EH-
8FA0706A 3 years /
-PSB 150,000
EH- Miles
6FL0706B
-PSB

5 years/
Unlimited
Miles

Heavy-Duty
3 years/
Transmissions 3 years/ 2 years / 3 years/ 3 years/ 2 years / 3 years/ 2 years/ 2 years/
Unlimit-
(Excludes Fuller Unlimited Unlimited Unlimited Unlimited Unlimited N/A Unlimited Unlimited Unlimited N/A
ed Mile-
UltraShift LST (DM) Mileage Mileage Mileage Mileage Mileage Mileage Mileage Mileage
age
& LHP) (Note 1)

Oil-to-Water Heat 3 year /


3 year / 1 year / 3 year / 3 year / 1 year / 3 year / 2 year / 2 year /
Exchangers Unlimit-
Unlimited Unlimited Unlimited Unlimited Unlimited N/A Unlimited Unlimited Unlimited N/A
ed Mile-
Mileage Mileage Mileage Mileage Mileage Mileage Mileage Mileage
age

Note 1: All transmission models require the use of a Roadranger approved lubricant. Automated transmissions and transmissions with Purchased Extended Pro-
tection Plans must use Roadranger Synthetic Lubricant meeting Eaton PS-386 specification (Refer to Lubrication Manual, TCMT0021.) All transmission and clutch
models must meet and have Eaton Engineering Application Approval prior to sale to qualify for any warranty coverage, and then be operated in the approved ap-
plications. Those that do not will void their warranty. No blanket approvals are available at this time for UltraShift PLUS models and Hybrid Systems.

Note 2: Per OEM Standard Chassis Warranty Coverage.

Note 3: Eaton highly recommends when a replacement is necessary that a like for like, should be used. Example: Solo Advantage for Solo Advantage.

Note 4: Procision transmissions require the use of PS-278 approved lubricants.

Note 5: UltraShift PLUS, ECA Clutch and Low Capacity Inertia Brake (LCIB) warranty coverage only applies if transmission model approved for the specific appli-
cation. Reference Note 1 for application approval requirements.

January 2020 20
Service / Aftermarket Parts Warranty Coverage

Eaton Service / Aftermarket Parts Warranty Coverage - U.S. and Canada Only
The following warranty coverages apply for all genuine Eaton service/aftermarket parts, subcomponents, and complete
components (subject to the exceptions, notes, and definitions stated therein):

Product Supplied Warranty Term Exceptions


Service / Aftermarket Parts
New, Exchange and Remanufactured Electronics
Clutch Service / Remanufactured / ECA Clutch / 12 months / Unlimited Mileage (km)
DM Clutch / Diaphragm Spring Clutch
Reman™ Power Electronics Carrier (PEC) Parts and Labor*

Clutch Advantage Series™ see (Notes 2 & 3) 36 months / Unlimited Mileage (km)
Clutch EverTough Brand™ (see Notes 2 & 3) 24 months / Unlimited Mileage (km)
New Exchange Power Electronics Carrier (PEC) 36 months / Unlimited Mileage (km)
New or Reman™ Medium Duty Transmissions 12 months / Unlimited Mileage (km) Parts and Labor*
Lightning Reman™ 12 months / Unlimited Mileage (km)
Reman™ Heavy Duty Transmissions
(see Note 1)
Reman™ Glider Kit Heavy Duty Transmissions
24 months / Unlimited Mileage (km) Excludes Output Shaft Seals
(see Note 1)
FLEX Reman™ Heavy Duty Transmissions
(see Note 1) &

Reman™ Heavy Duty, Reman™, FLEX Reman™ and Parts and Labor*
Glider Kit Heavy Duty Transmissions with:
Enhanced Warranty Upgrade -
Eaton Advantage Clutch or EverTough® with 36 months / Unlimited Mileage (km)
Roadranger
approved lube (PS-386) specified (see Note 3)
New Exchange Heavy Duty Transmissions
Bendix Brake and VORAD Collision Warning System See Bendix Warranty Web Site

Note: 1 - Warranty terms apply to all purchases effective January 1, 2012. All transmissions purchased prior to January 1, 2012
carry their warranty terms at time of sale.
Note: 2 - Warranty terms apply to all purchases effective on or after July 1, 2019. When purchased and installed with a Genuine
Eaton Clutch Installation kit, EverTough Clutch coverage will be 24 months / Unlimited Mileage and Advantage Clutch coverage
will be 36 months / Unlimited Mileage.
Note: 3 - The Enhanced Warranty Upgrade for 36 months / Unlimited Mileage (km) is available for all applications (must be reg-
istered within one year of transmission purchase on the Eaton warranty web site, Roadranger.com)(UltraShift, UltraShift PLUS
and Lightning Reman, and Stationary Applications not included). If purchased with an EverTough Clutch, clutch coverage will be
36 months / Unlimited Mileage and if purchased with Advantage Clutch, clutch coverage will be 36 months / Unlimited Mileage.

* Parts and Labor will be reimbursed for warranty repairs performed through OEM approved channel.

* Parts reimbursement only for warranty repairs performed through non-OEM approved channel.

21 January 2020
Service / Aftermarket Parts Warranty Coverage

Exceptions
If a non-warrantable failure occurs within the Standard warranty coverage period, and the customer purchases a new Eaton Ex-
change Transmission to complete the repair; warranty coverage shall be the remainder of the original warranty period, or the cov-
erage period of the new Exchange, whichever is greater. If an Eaton Remanufactured Transmission is purchased to complete a
non-warrantable repair during the Standard warranty period, warranty coverage shall be the coverage period of the Eaton
Remanufactured Transmission.
If a non-warrantable failure occurs within the Extended warranty coverage period, and the customer purchases a genuine New
Exchange Transmission or an Eaton Remanufactured transmission to complete the repair; warranty coverage shall be the remain-
der of the original warranty period, or the defined coverage period of the purchased replacement transmission, whichever is great-

Warranty Coverage
er.
If a non-warrantable failure occurs during the Original warranty period (Standard or Extended) and the customer purchases gen-
uine Eaton service/aftermarket parts to complete the repair; the warranty coverage period of the service/aftermarket parts shall be
one year from the date of installation. Remaining parts and subcomponents, which were not replaced at the time of the non-war-
rantable repair, shall maintain the coverage of the original warranty period.

See the Eaton Warranty Manual TCWY0600 for replacement matrix.

January 2020 22
Service / Aftermarket Parts Warranty Coverage

Definitions
Standard Warranty - The base warranty coverage, offered to all purchasers of a product. It is sometimes called, “the OEM warranty
period.”
Extended Warranty - Additional coverage, which becomes effective when the Standard warranty period ends. Usually, there are
other requirements for eligibility and, in some cases, a service charge must be paid to purchase the coverage.
Original Warranty - The total warranty coverage for which a product is eligible. A combination of the Standard and Extended war-
ranty periods.

Notes
• Warranty coverages for genuine Eaton service / aftermarket parts, subcomponents, and complete components com-
mence on the date of retail sale.
• Warranty coverages, stated herein, apply only to genuine Eaton service / aftermarket parts, subcomponents, and com-
plete components, which are purchased by the customer at normal retail prices.
•Warranty coverages, stated herein, do not apply to genuine Eaton service / aftermarket parts, or subcomponents for
which Eaton has contributed, to any extent, to the purchase and/or installation by full or partial reimbursement in the
form of check, coupon, or no charge parts to the customer as a goodwill or policy transaction. Such service/aftermarket
parts shall be covered for a period of ninety (90) days from the date of installation. REMAN™ and New Exchange trans-
missions provided as the result of a good will or policy transaction, are warranted for 12 months from the installation
date.
• To continue warranty coverage, the purchased component model must be the same as the failed component model, un-
less substitution is authorized by Eaton.
• All other Eaton warranty exclusions and limitations apply to the coverages stated herein and in the Eaton Warranty Man-
ual TCWY0600. Special aftermarket programs and products not listed in this manual have warranty parameters and re-
quirements specified individually per released documentation.
• New / REMAN / Part Product warranty starts the date of RETAIL Sale when used in Glider Kits and vehicle refurbishing.
IF a product is transferred to a Glider Kit or a vehicle / chassis other than the original vehicle / chassis, the warranty of
the transferred product is VOID.

23 January 2020
Extended Protection Plan

Extended Protection Plan Requirements, Limitations, and Exclusions


• Application for purchased warranty must be made within one (1) year of the in-service date of the vehicle.
• Extended warranty is only available for the eligible models listed or referenced herein.
• Warranty applies only to clutches and transmissions installed in vehicles as original equipment.
• A Roadranger approved synthetic lubricant must be used. Lubricant must be changed per Roadranger prescribed main-

Extended Protection Plan


tenance schedules (Reference Roadranger publication TCMT0021). Lube change records might be requested for verifi-
cation purposes.
• Transmission oil temperatures must be maintained per Roadranger publication TCMT0021.
• Warranty applies exclusively to vehicles licensed and operating in the United States of America or Canada.
• Warranty is transferable to only one subsequent vehicle owner. Warranty is only transferable within the same vehicle
vocation. Changing vehicle vocations voids the warranty coverage.
• Re-rating engine torque above the approved torque capacity of the component, voids the warranty coverage. Dealer/ Pur-
chaser shall be responsible for verifying the engine torque does not exceed the torque capacity of the drivetrain.
• Warranty covers parts and labor per Eaton established guidelines.
• Oil to water heat exchangers are not covered under the Roadranger Extended Protection Plans.
• See the Eaton Warranty Manual TCWY0600 for time and mileage examples and warranty information,
requirements, limits, and exclusions.

For complete information on requirements, limitations or exclusions available warranty coverages,


warranty claim filing procedures, and authorized repair times, reference the Warranty Manual (TCWY0600) and the Warranty
Guide (TCWY0900) both available on Roadranger.com or contact the Roadranger Call Center at 1-800-826-HELP (4357).

Please refer to www.roadranger.com for a complete list of Extended Protection Plan options.
Note: Automated transmissions and transmissions with Purchased Extended Protection Plans must use Roadranger Synthetic Lu-
bricant meeting Eaton PS-386 specification (Refer to Lubrication Manual, TCMT0021.) All transmission and clutch models
must meet and have Eaton Engineering Application Approval prior to sale to qualify for any warranty coverage, and then be
operated in the approved applications. Those that do not will void their warranty. No blanket approvals are available at this
time for UltraShift PLUS models and Hybrid Systems.

January 2020 24
Lubrication

Lubricant Specifications
Transmission Lubricants
Eaton Recommends the Use of Roadranger Lubricants for Extended Drain
Use the Heavy-Duty and Medium-Duty charts, starting with transmission type, to locate the correct lubricant and change interval.
Note: See line haul and vocational definitions for more information.
WARNING

Automated and above 1,850 lb-ft. must use PS-386 approved fluid.

Transmission Oil Filters


Transmission filters should be changed during regular lube intervals.
Inspection of the transmission filter should be conducted during preventative maintenance checks for damage or corrosion.
Replace as necessary.

Heavy-Duty

Product Synthetic Lubricant SAE Change Change Interval for


or Mineral Specification Viscosity Grade Interval for Vocational
Linehaul
Automated and above Synthetic PS-386 N/A 500,000 miles 180,000 miles [288,000 Km] or
1,850 lb-ft. [800,000 Km] 3 years (mobile applications)
or 5 years
Hybrid (HEV) 2,000 hours or 5 years
(stationary applications)
FRW Transmissions

All Transmissions with


Extended Warranty
Mechanical Synthetic PS-386 N/A 500,000 miles 180,000 miles [288,000 Km] or
[800,000 Km] 3 years (mobile applications)
or 5 years
2,000 hours or 5 years
(stationary applications)
Mechanical Mineral Heavy Duty SAE 50 (HD Engine 60,000 miles 60,000 miles [96,500 Km] or
Engine Oil Oil), Mil 2104H, [96,000 Km] 1 year (mobile applications)
Cat TO-4 or 1 year
(SAE 40 - SAE 50) 500 hours or 1 year
(stationary applications)

25 January 2020
Lubrication

Medium-Duty

Product Synthetic Lubricant SAE Change Change Interval for


or Mineral Specification Viscosity Grade Interval for Vocational
Linehaul
Automated Synthetic PS-386 N/A 500,000 miles 180,000 miles [288,000 Km] or
[800,000 Km] 3 years (mobile applications)
Hybrid (HEV) or 10 years
2,000 hours or 5 years

Lubrication
All Transmissions with (stationary applications)
Extended Warranty
ASW Clutch Synthetic Dextron VI N/A 150,000 miles 150,000 miles [250,000 Km] or
Module [250,000 Km] 3 years
or 3 years
Mechanical Synthetic PS-386 N/A 500,000 miles 180,000 miles [288,000 Km] or
[800,000 Km] 3 years (mobile applications)
All Transmissions with or 10 years
Extended Warranty 2,000 hours or 5 years
(stationary applications)
Mechanical Mineral Heavy Duty SAE 50 (HD Engine 60,000 miles 500 hours or 1 year
Engine Oil Oil), Mil 2104H, [96,500 Km]
Cat TO-4 or 1 year
(SAE 40 - SAE 50)

January 2020 26
Lubrication

Clutch Lubricants
Use the chart, starting with clutch type, to locate the correct lubricant and change interval.
Note: See the Linehaul and Vocational definitions for more information.

Product Lubricant Service Interval for Service Interval for


Linehaul Vocational
Stamped Angle Spring Required: 10,000 miles 250 hours
NLGI #2 or #3, LB/GC Lithium Complex [16,000 Km] or 1 month
Medium-Duty Solo™
Temperature operating range -40–325 °F or 1 month
Recommended:
Roadranger Grease EP-2
365 mm (see Note) No Lubricant Needed Not Applicable Not Applicable
395 mm (see Note) No Lubricant Needed Not Applicable Not Applicable
EverTough Required: 25,000 miles 250 hours
NLGI #2 or #3, LB/GC Lithium Complex [40,000 Km] or 1 month
Temperature operating range -40–325 °F or 3 months
Recommended:
Roadranger Grease EP-2
Heavy-Duty ECA Clutch Required: 50,000 miles 250 hours
NLGI #2 or #3, LB/GC Lithium Complex [80,000 Km] or 1 month
Solo™ Advantage
Temperature operating range -40–325 °F or 3 months
Easy Pedal™ Advantage Recommended:
Roadranger Grease EP-2
Value Clutch Required: 20,000 miles 250 hours
NLGI #2 or #3, LB/GC Lithium Complex [32,000 Km] or 1 month
Reman Solo Clutch
Temperature operating range -40–325 °F or 2 months
Reman Easy Pedal Clutch Recommended:
Roadranger Grease EP-2
DM No Lubricant Needed Not Applicable Not Applicable
Pedal Shaft / Required: At every chassis At every chassis
Bushings NLGI #2 or #3, LB/GC Lithium Complex lubrication lubrication
Temperature operating range -40–325 °F
Recommended:
Roadranger Grease EP-2

27 January 2020
Change Control Log

Change Control Log

Last Revised Date Description of Clarifications and Updates

January 2020 Removed PACCAR Clutch from Guide

December 2019 Added Endurant and PACCAR Clutch coverage to Construction, Refuse, and Agriculture

July 2019 Added Endurant and PACCAR 430 mm clutch coverages.

Change Control Log


Updated:
-UltraShift Plus clutch models to correspond with UltraShift Plus transmission nomenclature.
-Advantage Self-Adjust and Easy Pedal Advantage Manual Adjust coverage from 2 years to 3 years.
-EverTough Self-Adjust and Manual Adjust coverage from 1 year to 2 years.

February 2019 Created ECJV Warranty Document

January 2020 28
Copyright Eaton, 2020.
Eaton hereby grant their customers,
vendors, or distributors permission to
freely copy, reproduce and/or distribute
this document in printed format. It may
be copied only in its entirety without any
changes or modifications. THIS INFOR-
MATION IS NOT INTENDED FOR SALE
OR RESALE, AND THIS NOTICE MUST
REMAIN ON ALL COPIES.

Note: Features and specifications listed


in this document are subject to change
without notice and represent the maxi-
mum capabilities of the software and
products with all options installed.
Although every attempt has been made
to ensure the accuracy of information
contained within, Eaton makes no repre-
sentation about the completeness, cor-
rectness or accuracy and assumes no
responsibility for any errors or omis-
sions. Features and functionality may
vary depending on selected options.

For spec’ing or service assistance,


call 1-800-826-HELP (4357) or visit
www.eaton.com/roadranger.
In Mexico, call 001-800-826-4357.

Roadranger: Eaton and trusted partners


providing the best products and ser-
vices in the industry, ensuring more
time on the road.

Eaton
Vehicle Group
P.O. Box 4013
Kalamazoo, MI 49003 USA
800-826-HELP (4357)
www.eaton.com/roadranger

Printed in USA

You might also like