CVGZ 2OTB HC2: SWOT ANALYSIS
WHAT IS SWOT ANALYSIS?                                                                                  -      Examples - Entry of foreign competitors, Introduction of new substitute products, Product life
                                                                                                               cycle in decline, Changing customer needs/tastes, Rival firms adopt new strategies, Increased
SWOT ANALYSIS                                                                                                  government regulation, Economic downturn
-   Acronym for Strengths, Weaknesses, Opportunities, and Threats.
-   Technique is credited to Albert Humphrey who led a research project at Stanford University in       AIM OF SWOT
    the 1960s and 1970s.
-   Planning tool used to understand                                                                    -      To help decision makers share and compare idea
-   Strengths, Weaknesses, Opportunities, & Threats involved in a project / business.                   -      To bring a clearer common purpose and understanding of factors for success.
-   Used as framework for organizing and using data and information gained from situation analysis      -      To organize the important factors linked to success and failure in the business world.
    of internal and external environment.                                                               -      To analyze issues that have led to failure in the pasts
-   Technique that enables a group / individual to move from everyday problems / traditional            -      To provide linearity to the decision making process allowing complex ideas to be presented
    strategies to a fresh perspective                                                                          systematically.
STRENGTHS                                                                                               WHO NEEDS SWOT?
-   Characteristics of the business or a team that give it an advantage over others in the industry.
-   Positive tangible and intangible attributes, internal to an organization.                           1.     JOB HOLDER
-   Beneficial aspects of the organization or the capabilities of an organization, which includes                -   When supervisor has issues with work output
    human competencies, process capabilities, financial resources, products and services, customer               -   Assigned to a new job
    goodwill and brand loyalty.                                                                                  -   New financial year – fresh targets • Job holder seeks to improve
-   Examples - Abundant financial resources, Well-known brand name, Economies of scale, Lower                    -   Performance on the job
    costs [raw materials or processes], Superior management talent, Better marketing skills, Good
    distribution skills, Committed employees.                                                           2.     BUISNESS UNIT
                                                                                                                 -    When the team has not met its targets
WEAKNESSES                                                                                                       -    Customer service can be better
-   Characteristics that place the firm at a disadvantage relative to others.                                    -    Launching a new business unit to pursue a new business
-   Detract the organization from its ability to attain the core goal and influence its growth.                  -    New team leader is appointed
-   Weaknesses are the factors which do not meet the standards we feel they should meet.
    However, weaknesses are controllable. They must be minimized and eliminated.                        3.     COMPANIES
-   Examples: Limited financial resources, Weak spending on R & D, Very narrow product line,                     -   When revenue, cost & expense targets are not being achieved
    Limited distribution, Higher costs, Out-of-date products / technology, Weak market image,                    -   Market share is declining
    Poor marketing skills, Limited management skills, Under-trained employees.                                   -   Industry conditions are unfavorable • Launching a new business venture
OPPORTUNITIES                                                                                           Also   required for/during:
-   Chances to make greater profits in the environment                                                  -      Changing Jobs
-   External attractive factors that represent the reason for an organization to exist & develop.       -      Product Launch
-   Arise when an organization can take benefit of conditions in its environment to plan and            -      Decision Making
    execute strategies that enable it to become more profitable.                                        -      Personal Development Planning
-   Organization should be careful and recognize the opportunities and grasp them whenever they         -      Competitor Evaluation
    arise. Opportunities may arise from market, competition, industry/government and technology.        -      Product Evaluation
-   Examples - Rapid market growth, Rival firms are complacent, Changing customer needs/tastes,         -      Strategic Planning
    New uses for product discovered, Economic boom, Government deregulation, Sales decline for          -      Brainstorming Meetings
    a substitute product                                                                                -      Workshop Sessions
THREATS                                                                                                 HOW TO CONDUCT SWOT ANALYSIS?
-   External elements in the environment that could cause trouble for the business -External
    factors, beyond an organization’s control, which could place the organization’s mission or          1.     Analyze Internal & External Environment
    operation at risk.
-   Arise when conditions in external environment jeopardize the reliability and profitability of the
    organization’s business.
-   Compound the vulnerability when they relate to the weaknesses. Threats are uncontrollable.
    When a threat comes, the stability and survival can be at stake.
                                                                                                                                                                                             CVGZ 2OTB HC2: SWOT ANALYSIS
STRENGHTS                                     WEAKNESSES                                                           Besides the broad benefits, here are the other benefits of conducting SWOT Analysis:
                                                                                                Internal Factors
-   Technological skills                      -   Absence of important skills
-   Leading brands                            -   Weak brands poor access to distribution                          -      Helps in setting of objectives for strategic planning
-   Distribution channels                     -   Low customer retention                                           -      Provides a framework for identifying & analyzing strengths, weaknesses, opportunities &
-   Customer loyalty/relationships            -   Unreliable product/service                                              threats
-   Production quality                        -   Sub-scale                                                        -      Provides an impetus to analyze a situation & develop suitable strategies and tactics
-   Scale                                     -   Management                                                       -      Basis for assessing core capabilities & competencies
-   Management                                                                                                     -      Evidence for, and cultural key to, change
OPPORTUNITIES                                 THREATS                                                              -      Provides a stimulus to participation in a group experience
                                                                                                External Factors
-   Changing customer tastes                  -   Changing customer base
-   Technological advances                    -   Closing of geographic markets                                    PITFALLS OF SWOT ANALYSIS
-   Changes in government policies            -   Technological advances                                           -      Can be very subjective. Two people rarely come up with the same final version of a SWOT. Use
-   Lower personal taxes                      -   Changes in government policies                                          it as a guide and not as a prescription.
-   Change in population age                  -   Tax increases                                                    -      May cause organizations to view circumstances as very simple due to which certain key
-   New distribution channels                 -   Change in population age                                                strategic contact may be overlooked.
                                              -   New distribution channels                                        -      Categorizing aspects as strengths, weaknesses, opportunities & threats might be very
Positive                                      Negative                                                                    subjective as there is great degree of uncertainty in market.
                                                                                                                   -      To be effective, SWOT needs to be conducted regularly. The pace of change makes it difficult
2.   Perform SWOT Analysis                                                                                                to anticipate developments.
      a. Establish the objectives - Purpose of conducting a SWOT may be wide/narrow,                               -      The data used in the analysis may be based on assumptions that subsequently prove to be
           general/specific                                                                                               unfounded [good and bad].
      b. Select contributors - Expert opinion may be required for SWOT                                             -      It lacks detailed structure, so key elements may get missed.
      c.   Create a workshop environment -Encourage an atmosphere conducive to the free flow
           of information                                                                                          BRAINSTORMING → PRIORITIZATION IN SWOT ANALYSIS
      d.   Allocate research & information gathering tasks - Background preparation can be
           carried out in two stages – Exploratory and Detailed. Information on Strengths &                        OUTPUT FROM BRAINSTORMING EXERCISE IS PRIORITIZED
           Weaknesses should focus on the internal factors & information on Opportunities &
           Threats should focus on the external factors.                                                           Begin brainstorming by asking the following questions:
      e.   List Strengths, Weaknesses, Opportunities, & threats                                                    -    What opportunities exist in our external environment?
      f.   Evaluate listed ideas against Objectives -With the lists compiled, sort and group facts                 -    What threats to the institution exist in our external environment?
           and ideas in relation to the objectives.                                                                -    What are the strengths of our institution?
      g.   Carry your findings forward - Make sure that the SWOT analysis is used in subsequent                    -    What are the weaknesses of our institution?
           planning. Revisit your findings at suitable time intervals.
                                                                                                                   At the end of the Brainstorming exercises:
3.   Prepare Action Plan
                                                                                                                   -    Reduce the list of strengths & weaknesses to no more than five distinctive competencies and
          -    Once the SWOT analysis has been completed, mark each point with:                                         debilitating weaknesses
          -    Things that MUST be addressed immediately                                                           -    Strengths that are distinctive competencies
          -    Things that can be handled now                                                                      -    Weaknesses that are debilitating
          -    Things that should be researched further                                                            -    Reduce threats and opportunities to the five most critically important of each.
          -    Things that should be planned for the future
                                                                                                                   TIPS & EXERCISE
BENEFITS & PITFALLS OF SWOT ANALYSIS
                                                                                                                   TIPS
BENEFITS OF SWOT ANALYSIS
                                                                                                                   Do’s
 -    Knowing the Competition: reviews a company's competitors & benchmarks against them to                        -      Be analytical and specific.
      configure strategies that will put the company in a competitive advantage                                    -      Record all thoughts and ideas.
 -    Decision Making Tool: provides well-rounded information that prompt well-informed                            -      Be selective in the final evaluation.
      decisions.
                                                                                                                   -      Choose the right people for the exercise.
 -    Forecasting: provides a variety of information critical to forecasted variables. Threats, for
                                                                                                                   -      Choose a suitable SWOT leader or facilitator.
      e.g., can impact a business's forecast. By understanding the company's advantages &
                                                                                                                   -      Think out of the box
      disadvantages, forecasts will be more accurate
                                                                                                                   -      Be open to change
                                                                                                                 CVGZ 2OTB HC2: SWOT ANALYSIS
Don’ts
-    Try to disguise weaknesses.
-    Merely list errors and mistakes.
-    Lose sight of external influences and trends.
-    Allow the SWOT to become a blame-laying exercise.
-    Ignore the outcomes at later stages of the planning process
Other
-   When conducting a SWOT analysis, designate a leader or group facilitator.
-   Introduce the SWOT method and its purpose in your organization to gain acceptance.
-   Be willing to break away from traditional methods.
-   Discuss and record the results. Prepare a written summary of your SWOT analysis to give to
    participants.
-   While doing a summary of the SWOT analysis for your job, invite someone to brainstorm with
EXERCISE
-    Assume that a car manufacturing company has recently launched its products. Perform a SWOT
     analysis for the same.
                                                        Helpful
                      STRENGTHS                              WEAKNESSES
                      • No Competition in the EV Segment.    • High Price
                      • Environment friendly                 • Low aesthetic appeal
                      • Economic to Drive [Rs. 0.4 per km] • Small driving range [up to 80 KM]
                      *                                      •    Competition      from    gasoline
                      • Government subsidies [8%             vehicles
                                                                                                      Internal
           External
                      excise duty] *
                      OPPORTUNITIES                          THREATS
                      Huge untapped EV market • Growing • Government incentives to gasoline
                      demand of green                        vehicles
                      technologies                           • Entry of competitors • Stringent
                      • Rising fuel costs                    safety
                      • Growing road congestion in urban requirements anticipated
                      cities                                 • Availability of hybrid vehicles
                                                        Harmful
POINTS TO PONDER
-    Keep your SWOT short and simple, but remember to include important details. For example, if
     you think your communication skills is your strength, include specific details, such as verbal /
     written communication.
          •    When you finish your SWOT analysis, prioritize the results by listing them in order of
               the most significant factors that affect you / your business to the least.
-    •Get multiple perspectives on you / your business for your SWOT analysis. Ask for input from
     your employees, colleagues, friends, suppliers, customers and partners.
-    •Apply your SWOT analysis to a specific issue, such as a goal you would like to achieve or a
     problem you need to solve. You can then conduct separate SWOT analyses on individual issues
     and combine them.