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Chapter 1: Information Systems: An Overview Multiple Choice

This document contains 20 multiple choice questions about information systems concepts. The questions cover topics such as components of personal digital assistants (PDAs), examples of transaction processing systems and databases, the objectives and users that should be defined for a management information system, internal and external sources of data, types of information system components, Porter's three strategies for competing in the marketplace, the purpose of customer relationship management programs, factors in Porter's Five Forces model, how information technologies can be used to combat rivalry among competitors, and areas for future progress such as further development in natural language processing to make information systems easier to use.

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2K views2 pages

Chapter 1: Information Systems: An Overview Multiple Choice

This document contains 20 multiple choice questions about information systems concepts. The questions cover topics such as components of personal digital assistants (PDAs), examples of transaction processing systems and databases, the objectives and users that should be defined for a management information system, internal and external sources of data, types of information system components, Porter's three strategies for competing in the marketplace, the purpose of customer relationship management programs, factors in Porter's Five Forces model, how information technologies can be used to combat rivalry among competitors, and areas for future progress such as further development in natural language processing to make information systems easier to use.

Uploaded by

ruven
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOC, PDF, TXT or read online on Scribd
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Chapter 1: Information Systems: An Overview

MULTIPLE CHOICE
1. A typical PDA includes a(n) _____.
a. external monitor c. mouse
b. calendar d. external keyboard

2. ____ is a social networking Web site.


a. Twitter c. Bing
b. Google chrome d. Droid

3. ____ is understanding the role of information in generating and using business intelligence.
a. Computer literacy c. Information security
b. Information literacy d. Information coding

4. _____ is an example of transaction-processing system.


a. Social networking c. Automated payroll
b. Business intelligence d. Database

5. Management information system’s (MIS) _____ include programs developed in-house.


a. human elements c. hardware components
b. data processes d. software components

6. In designing a management information system, the first task is to define the system’s _____ clearly.
a. objectives c. hardware components
b. database d. users

7. _____ are an example of internal source of data for an information system.


a. Personnel records c. Economic conditions
b. Population statistics d. Competitors

8. _____ are an external data source of an information system.


a. Inventory reports c. Labor statistics
b. Personnel records d. Sales records

9. Microsoft Access is an example of _____ in an information system.


a. internal data c. database management system
b. external data d. knowledge base management system

10. The output of an information system is _____.


a. data c. a process
b. a database d. information

11. The purpose of an information system’s _____ component is generating the most useful type of
information for making decisions.
a. process c. external data
b. internal data d. database

12. The four Ms of resources are _____.


a. management, motivation, manpower, and monitoring
b. materials, money, modeling, and monitoring
c. manpower, machinery, materials, and money
d. manpower, monitoring, movement, and modeling

13. Scheduling and assigning employees might be handled by a _____.


a. personnel information system c. financial information system
b. manufacturing information system d. logistics information system

14. Managers could use a _____ to assess the effect on final product costs of a nine percent increase in
raw materials.
a. human resource information system c. financial information system
b. manufacturing information system d. marketing information system

15. _____ is one of the strategies of Michael Porter’s three strategies for successfully competing in the
marketplace.
a. Groupthink c. Simulation
b. Emotion d. Focus

16. A successful _____ program helps improve client service and create a long-term relationship
between an organization and its clients.
a. customer relationship management c. enterprise management
b. database management d. supply chain management

17. In accordance with Porter’s Five Forces model, _____ power is high when customers have fewer
options and low when customers have more options.
a. buyer c. user
b. prospect d. supplier

18. Online brokerage firms operate in a highly combative and ambitious environment, so they use
information technologies to make their services more unique in order to combat _____.
a. supplier power c. rivalry among existing competitors
b. buyer power d. the threat of new entrants

19. Within the context of the various categories of IT jobs, a _____ must have knowledge and
understanding of data warehouse and data-mining tools.
a. systems mining analyst c. webmaster
b. data design officer d. database administrator

20. Future progress in _____ includes further development in natural language processing that should
make information systems easier to use.
a. artificial intelligence c. personal computing power
b. computer literacy d. computer criminals

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