Job Description 

Analyst Talent Development — A&O Support Consulting-E11HUANAAP - OSH5

Description
"Deloitte" is the brand under which 165,000 dedicated professionals in
independent firms throughout the world collaborate to provide audit,
consulting, financial advisory, risk management, and tax services to selected
clients. These firms are members of Deloitte Touche Tohmatsu (DTT), a Swiss
Verein. Each member firm provides services in a particular geographic area
and is subject to the laws and professional regulations of the particular country
or countries in which it operates. DTT helps coordinate the activities of the
member firms, but does not itself provide services to clients. DTT and the
member firms are separate and distinct legal entities, which cannot obligate the
other entities. DTT and each DTT member firm are only liable for their own
acts or omissions, not those of any other entity. Each DTT member firm is
structured differently in accordance with national laws, regulations, customary
practice and other factors, and may secure the provision of professional
services in their territories through subsidiaries, affiliates, and/or other entities.
 
In the United States, Deloitte LLP is the member firm of DTT. Like DTT, Deloitte LLP does not provide services to
clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including:
Deloitte & Touche LLP
Deloitte Consulting LLP
Deloitte Financial Advisory Services LLP
Deloitte Tax LLP
 
 Responsibilities:
 
·        
Deloitte's Talent Development Team in India focuses on supporting organizational learning to enhance our own
workforce's capabilities and improve their client outcomes.  We specialize in connecting our business issues and
strategy across all of our business functions and channels. 
 
This role provides administrative and operational support to the Consulting US Learning Team. We are looking out
for talented individuals in India with the following behaviors:
 
•          Sense of urgency
•          Eager to learn
•          Strong ability to make decisions, solve problems and prioritize work
•          Takes initiative
•          Responsive
•          Works well under pressure
•          Understanding of "big picture"
•          Organized
•          Self motivated, ability to work virtually
•          Strong follow through
•          Communication - able to flag issues & ask questions
•          Detail oriented
 
Responsibilities
 
General Administration
 
·         Provide general administration services to the Consulting Learning Team including, but not limited to,
maintaining various Consulting Learning team calendars, attending meetings; taking meeting minutes; setting
meetings up; creating agendas; creating distribution lists; formatting documents and coordinating/gathering
information.
·         Compare what is in the Deloitte Learning Center (DLC) to the curriculum maps. Provide updated curriculum
spreadsheets to the National Industry learning team so we can keep the National Industry curricula and Consulting
Industry curricula "in sync". Maintain a spreadsheet of what S&O learners can take to use their 40 hour learning
credits.
·         Process and track vendor invoices. Provide support in maintain and gathering input for monthly Tech budget
tracking file and Learning Dashboard.
·         Track the pre-attendance process for external vendor training.
 
Sharepoint Support
·         Leveraging a boiler plate Sharepoint site (SPS) build learning communities for programs. Maintain and update
content and maintain the site. A learning community is a Sharepoint site that provides learning teams with a "one
stop shop" for information, informal learning and performance support.
·         Update curriculum map and knowledge and skills worksheets with new courses.
·         Update courseware mapping for all sector curricula.
·         Manage content. Keep information fresh, updated and posted on the site.
·         Grant new user access. Delete outdated accounts.
·         Monitor blogs.
 
Manage Inboxes
 
·         Monitor and manage main Consulting learning inbox. Respond to general inquires sent to the mailboxes and
escalate others to specific subject matter experts when needing additional information to answer queries.
·         Manage one-off requests for learning requirements reporting or status (requests for completion reports,
registration reports, learning hour's progress, course availability, course numbers, offerings, etc.). Coordinate with
the LSC team, currently providing those reports, to fulfill request.
 
Synthesize & Present Results
 
·         Support Quarterly, Mid Year and Year End analysis needs of the Consulting function's 4000 learners.  Be
able to analyze the information from various perspectives and provide summaries for different leadership needs.
This information gets put in and pulled from an Access database.
·         Using a template, pull information from various sources, analyze and create monthly dashboards of spend
year to date; how that spend is used across the Consulting service lines; how that spend has benefited a particular
service line; and how it equates to learning hour allocation across service line.
·         Update project tracker in S&O scorecard. Capture updates from planning documents to update the scorecard.
·         Search for meaningful patterns, trends and relationships by sifting through large amounts of data from
Learning Service Center standard reports and other data sources.
 
Qualifications
Experience/Qualifications/Requirements:
·         4 year degree
·         3-5 years work experience
·         Excellent verbal and written communication skills
·         SharePoint and eRoom Intermediate Proficiency
·         Proven track record of synthesizing data and presenting results and recommendations to leadership
·         Able to effectively synthesize varying needs and can summarize the details depending on the audience
·         Able to analyze data on a routine and ad-hoc basis, identify key findings and act/advise based on findings
·         Able to identify interdependencies within systems or processes
·         SharePoint Intermediate Proficiency
·         Data management, analysis and effective presentation
·         Proficient with MS Office, specifically MS Excel and PowerPoint, some Access experience a plus
·         Attention to detail
·         Ability to prioritize and multi-task - great time management
·         Works effectively with diverse group of internal clients at all levels of the organization
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