FRESH FOODZ SRL CANVAS MODEL
1. CUSTOMER SEGMENTS
Young adults (18-35 years old)
Adults
Busy People – people that are working more than 8 hours a day
Companies – IBM, Oracle, eMag
Bucharest Only – only people from Bucharest can order food
The population of people between 25 and 64 years old from
Bucharest represents over 61,1% of the total number of over 1.9 million
people. This means a huge segment of people that we can target.
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2. VALUE PROPOSITION
Saving Time – People do not waste time going to different markets
Getting the product that you want – when you like the tomatoes
from market X, but prefer the carrots from market Y
Promoting a healthy lifestyle – we promote foods from the local
market that are good for the body
Environmentally Friendly – we use bikes to transport the groceries
Let us take care of your groceries list and enjoy more
time with your loved ones.
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3. CUSTOMER RELATIONSHIPS
Promotions and coupons – in order to build a strong relationship
based on trust between us and the customers
Newsletter – so that people can keep up with the promotions
Referral System – people share our product with others and they get
10 lei coupons
As more and more of our lives are going high-tech, so are coupons! We are
going to create an app that will offer discounts for loyal customers, like Ibotta or
Checkout 51, that will allow our clients to receive a lower transportation cost when
they make an order from our company. These app and benefits will create a better
connection between us and the clients that will create a percentage of loyal clients.
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4. DISTRIBUTION CHANNELS
Website – freshfoodz.ro
Online Advertising – Facebook and Instagram Advertising, Google
AdWords
Social Media – Facebook And Instagram Videos
TV – commercials
Marketing isn't simply an important part of business success – it is the
business. Everything else in the business depends upon marketing, so we
are going to reinvest almost 50% of the profit in ads because we all know
how important it is to have a strong marketing strategy.
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5. KEY RESOURCES
1. Physical assets
Groceries – are the products that we need to deliver to
the customer
Bicycles – the way of delivering the food to the client
Thermo-Isolating Backpacks – a modality to keep the food
at the desired temperature
Laptops and mobile phones – this is how we will receive
the orders and keep the evidence of cots and revenues
2. Intellectual assets
The brand name – using paid commercials we are going to build
an important name in this delivering industry
Proprietary knowledge – our personal knowledge and skills
Customer databases – records about customers and their
preferences
3. Human assets
15-20 bikers – that will deliver the food
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1 online marketing person – will take care of the promotion c
photo & video editing persons – will make photos or videos
for our social media posts
2 people at customer service – will answer the calls from the
customers
6. KEY ACTIVITIES
Groceries Delivery – we will deliver what the customer needs from
specific markets and people in order to bring him all the desired
products
Marketing – we will promote the business to gain more clients
Customer Service – we will answer every question that our clients
might have
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7. KEY PARTNERSHIPS
Local Market – small shops that can benefit from our collaboration
Local Producers – for example the people that grow their vegetables
on their own and which are selling their products in public markets
Environmentally Friendly Bags Producers – the place where we will
gather the bags with our brand on them
Bike Repair Shop – the place where we will maintain the bikes in the
proper condition
8. REVENUE STREAMS
C
Contracts with companies - that can benefit from our collaboration
15% fee - from the total cost of the products we will charge the client
15% (for example if the cost of the product is 50 lei he will have to pay
for the goods
Delivery Costs – transportation costs
Multiple Areas Fee – when a customer wants specific products from
specific markets we will charge him more
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Revenues
Delivery Costs
15% fee
Contracts
Multiple Areas Fee
Percentage of revenues in the next 4 years
100%
90%
80%
70%
60% Multiple Areas
50% Delivery
15% fee
40%
Contracts
30%
20%
10%
0%
2018 2019 2020 2021
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9. COSTS
Variable Costs – the amount paid to workers
Marketing – the costs for online and tv advertisements (50% of the
revenues)
HQ with Pcs – the electricity bills
Bikes maintenance - the cost of repairing a bike
Costs
Salary of workers
Marketing ads
Electricity
Bike maintenance
☐ Environmentally Frie ndly Bags
☒ Fixed costs:
☐ Employees
☐ Rent & Utilities
Thank you!