Cisco Certified Network Associate (CCNA)
The CCNA (Cisco certified network associate) is meant for engineers looking to get
a foothold in networking. This forms the base of the Cisco training pyramid and
offers different specializations for network engineers. The basic CCNA course is
CCNA - Routing and Switching. We also offer the CCNA Security and the CCNA
Voice both of which require the CCNA Routing and Switching as a prerequisite.
The CCNA course is taught by world class instructors in state of the art classrooms
with labs equipped with cutting edge infrastructure, including high end routers,
switches and servers. The course is taught in hands on manner so that students can
get an actual feel of the nitty gritty of networking.
Course Outline
CCNA Routing and Switching
Basics of IP networking
CCNA
Lan Switching
Routing& Switching
IP Addressing IPv4 and IPv6
Routing Protocols
Security
WAN Technologies
Voice
Troubleshooting
CCNA Security
Common Security threats and attacks
Security on Cisco Routers
Cisco Firewall Technologies
Cisco IPS
VPN Technologies
Secure Network Management and Reporting
CCNA Voice:
Cisco Unified Communications Manager Express
Cisco IP Phone Concepts, Rigistration and EPhone-DNS
VoIP
PSTN and digital network convergence
Cisco unified communications
Enabling Telephony Features with CUCM
We are not an Affiliated Institution. Trademarks are properties of the respective vendors.
Call: +91 40 2339 4150 | eMail: priya@zoomgroup.com | www.zoomgroup.com
CCNA Routing & Switching
Course Curriculum
Network Fundamentals • Interpret the components of a routing table
• Compare & contrast OSI & TCP/IP models Prefix, Network mask, Next hop, Routing protocol code
• Compare & contrast TCP & UDP protocols Administrative distance, Metric
• Impact of infrastructure components in a network Gateway of last resort & Admin distance
Firewalls, Access points, Wireless controllers • Configure, verify, & troubleshoot inter-VLAN routing
• Effects of cloud resources on network architecture Router on a stick & SVI
Traffic path to internal and external cloud services • Compare & contrast static routing & dynamic routing
Virtual services • Compare & contrast distance vector and link state routing protocols
Basic virtual network infrastructure • Compare & contrast interior and exterior routing protocols
• Compare & contrast collapsed core and three-tier architecture • Configure, verify & troubleshoot IPv4 and IPv6 static routing
• Compare & contrast network topologies Default route, Network route, Host route, Floating static
Star, Mesh, Hybrid • Configure, verify & troubleshoot single area & multi-area OSPFv2 for IPv4 &
• Select the appropriate cabling type (Straight & Cross) IPv6 (excluding authentication, filtering, anual summarization, redistribution,
• Apply troubleshooting methodologies to resolve problems stub, virtual-link, and LSAs)
Perform and document fault isolation • Configure, verify & troubleshoot EIGRP for IPv4 & IPv6 (excluding
Resolve or escalate authentication, filtering, manual summarization, redistribution, stub)
Verify & monitor resolution • Configure, verify, and troubleshoot RIPv2 for IPv4
• Configure, verify & troubleshoot IPv4 addressing & subnetting (excluding authentication, filtering, manual summarization, redistribution)
• Compare & contrast IPv4 address types • Troubleshoot basic Layer 3 end-to-end connectivity issues
Unicast, Broadcast, Multicast
• Describe the need for private IPv4 addressing WAN Technologies
• Identify IPv6 addressing to use in LAN / WAN environment • Configure & verify PPP and MLPPP on WAN interfaces using local
• Configure, verify & troubleshoot IPv6 addressing authentication
• Configure & verify IPv6 Stateless Address Auto Configuration • Configure, verify, & troubleshoot PPPoE client-side interfaces using local
• Compare & contrast IPv6 address types authentication
• Global unicast, Unique local, Link local, Multicast, Modified EUI 64, • Configure, verify, & troubleshoot GRE tunnel connectivity
Autoconfiguration, Anycast • Describe WAN topology options
Point-to-point, Hub and spoke, Full mesh, Single vs dual-homed
LAN Switching Technologies • Describe WAN access connectivity options
• Describe & verify switching concepts MPLS, Metro Ethernet, Broadband PPPoE, Internet VPN (DMVPN,
MAC learning & aging, Frame switching, Frame flooding, site-to-site VPN, client VPN)
MAC address table • Configure and verify single-homed branch connectivity using eBGP IPv4
• Interpret Ethernet frame format (limited to peering and route advertisement using Network command only)
• Troubleshoot interface & cable issues (collisions, errors, duplex, speed) • Describe basic QoS concepts
• Configure, verify, and troubleshoot VLANs (normal/extended range) Marking, Device trust, Prioritization, (Voice, Video & Data)
spanning multiple switches Shaping, Policing, Congestion management
Access ports (data & voice), Default VLAN
• Configure, verify, and troubleshoot interswitch connectivity Infrastructure Services
Trunk ports, Add & remove VLANs on a trunk • Describe DNS lookup operation
DTP, VTP (v1&v2), and 802.1Q Native VLAN • Troubleshoot client connectivity issues involving DNS
• Configure, verify, & troubleshoot STP protocols • Configure and verify DHCP on a router (excluding static reservations)
STP mode (PVST+ and RPVST+), STP root bridge selection Server, Relay, Client, TFTP, DNS, & gateway options
• Configure, verify & troubleshoot STP related optional features • Troubleshoot client- and router-based DHCP connectivity issues
PortFast, BPDU guard • Configure, verify, and troubleshoot basic HSRP
• Configure & verify Layer 2 protocols Priority, Pre-emption, Version
Cisco Discovery Protocol, LLDP • Describe common access layer threat mitigation techniques
• Configure, verify, & troubleshoot (Layer 2/Layer 3) EtherChannel Using CDP or LLDP for device discovery
Static, PAGP, LACP Licensing, Logging, Time zone & Loopback
• Describe the benefits of switch stacking & chassis aggregation • Configure and verify initial device configuration
• Perform device maintenance
Routing Technologies
• Describe the routing concepts
Packet handling along the path through a network
Forwarding decision based on route lookup
Frame rewrite
Call: +91 40 2339 4150 | eMail: priya@zoomgroup.com | www.zoomgroup.com