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CCNA Syllabus, Tutorial & Test Paper
--------------------------------------------------------------------------------CCNA Exam Syllabus
Exam Description
CCNA Exam: The 200-120 CCNA exam is the composite exam associated with the CCNA
Routing and Switching certification. Candidates can prepare for this exam by taking the
Interconnecting Cisco Networking Devices Part 1 (ICND1) v2.0 and the Interconnecting Cisco
Networking Devices Part 2 (ICND2) v2.0 courses. This exam tests a candidate's knowledge and
skills required to install, operate, and troubleshoot a small to medium-size enterprise branch
network. The topics include all the areas covered under the 100-101 ICND1 and 200-101 ICND2
exams.
Exam Topics
The following topics are general guidelines for the content likely to be included on the CCNA
Composite exam. However, other related topics may also appear on any specific delivery of the
exam. The guidelines below may change at any time without notice in order to better reflect the
contents of the exam and for clarity purposes.
Operation of IP Data Networks
 Recognize the purpose and functions of various network devices such as Routers, Switches,
Bridges and Hubs.
 Select the components required to meet a given network specification.
 Identify common applications and their impact on the network
 Describe the purpose and basic operation of the protocols in the OSI and TCP/IP models.
 Predict the data flow between two hosts across a network.
 Identify the appropriate media, cables, ports, and connectors to connect Cisco network
devices to other network devices and hosts in a LAN
LAN Switching Technologies
 Determine the technology and media access control method for Ethernet networks
 Identify basic switching concepts and the operation of Cisco switches.
 Collision Domains
 Broadcast Domains
 Types of switching
 CAM Table
 Configure and verify initial switch configuration including remote access management.
 Cisco IOS commands to perform basic switch setup
 Verify network status and switch operation using basic utilities such as ping, telnet and ssh.
 Describe how VLANs create logically separate networks and the need for routing between
them.
 Explain network segmentation and basic traffic management concepts
 Configure and verify VLANs
 Configure and verify trunking on Cisco switches
 DTP
 Auto negotiation
IP addressing (IPv4 / IPv6)
 Describe the operation and necessity of using private and public IP addresses for IPv4
addressing
 Identify the appropriate IPv6 addressing scheme to satisfy addressing requirements in a
LAN/WAN environment.
 Identify the appropriate IPv4 addressing scheme using VLSM and summarization to satisfy
addressing requirements in a LAN/WAN environment.
 Describe the technological requirements for running IPv6 in conjunction with IPv4 such as
dual stack
 Describe IPv6 addresses
 Global unicast
 Multicast
 Link local
 Unique local
 eui 64
 autoconfiguration
IP Routing Technologies
 Describe basic routing concepts
 CEF
 Packet forwarding
 Router lookup process
 Configure and verify utilizing the CLI to set basic Router configuration
 Cisco IOS commands to perform basic router setup
 Configure and verify operation status of an ethernet interface
 Verify router configuration and network connectivity
 Cisco IOS commands to review basic router information and network connectivity
 Configure and verify routing configuration for a static or default route given specific routing
requirements
 Differentiate methods of routing and routing protocols
 Static vs. Dynamic
 Link state vs. Distance Vector
 next hop
 ip routing table
 Passive interfaces
 Configure and verify OSPF (single area)
 Benefit of single area
 Configure OSPF v2
 Configure OSPF v3
 Router ID
 Passive interface
 Configure and verify interVLAN routing (Router on a stick)
 sub interfaces
 upstream routing
 encapsulation
 Configure SVI interfaces
IP Services
 Configure and verify DHCP (IOS Router)
 configuring router interfaces to use DHCP
 DHCP options
 excluded addresses
 lease time
 Describe the types, features, and applications of ACLs
 Standard
 Sequence numbers
 Editing
 Extended
 Named
 Numbered
 Log option
 Configure and verify ACLs in a network environment
 Named
 Numbered
 Log option
 Identify the basic operation of NAT
 Purpose
 Pool
 Static
 1 to 1
 Overloading
 Source addressing
 One way NAT
 Configure and verify NAT for given network requirements
 Configure and verify NTP as a client
Network Device Security
 Configure and verify network device security features such as:
 Device password security
 Enable secret vs enable
 Transport
 Disable telnet
 SSH
 VTYs
 Physical security
 Service password
 Describe external authentication methods
 Configure and verify Switch Port Security features such as
 Sticky MAC
 MAC address limitation
 Static / dynamic
 Violation modes
 Err disable
 Shutdown
 Protect restrict
 Shutdown unused ports
 Err disable recovery
 Assign unused ports to an unused VLAN
 Setting native VLAN to other than VLAN 1
 Configure and verify ACLs to filter network traffic
 Configure and verify an ACLs to limit telnet and SSH access to the router
Troubleshooting
 Troubleshoot and correct common problems associated with IP addressing and host
Configurations.
 Troubleshoot and Resolve VLAN problems
 identify that VLANs are configured
 port membership correct
 IP address configured
 Troubleshoot and Resolve trunking problems on Cisco switches
 correct trunk states
 correct encapsulation configured
 correct vlans allowed
 Troubleshoot and Resolve ACL issues
 Statistics
 Permitted networks
 Direction
 Interface
 Troubleshoot and Resolve Layer 1 problems
 Framing
 CRC
 Runts
 Giants
 Dropped packets
 Late collision
 Input / Output errors
LAN Switching Technologies
 Identify enhanced switching technologies
 RSTP
 PVSTP
 Etherchannels
 Configure and verify PVSTP operation
 describe root bridge election
 spanning tree mode
IP Routing Technologies
 Describe the boot process of Cisco IOS routers
 POST
 Router bootup process
 Configure and verify operation status of a Serial interface
 Manage Cisco IOS Files
 Boot preferences
 Cisco IOS image(s)
 Licensing
 Show license
 Change license
 Differentiate methods of routing and routing protocols
 Administrative distance
 split horizon
 metric
 next hop
 Configure and verify OSPF (single area)
 neighbor adjacencies
 OSPF states
 Discuss Multi area
 Configure OSPF v2
 Configure OSPF v3
 Router ID
 LSA types
 Configure and verify EIGRP (single AS)
 Feasible Distance / Feasible Successors /Administrative distance
 Feasibility condition
 Metric composition
 Router ID
 Auto summary
 Path selection
 Load balancing
 Equal
 Unequal
 Passive interface
IP Services
 Recognize High availability (FHRP)
 VRRP
 HSRP
 GLBP
 Configure and verify Syslog
 Utilize Syslog Output
 Describe SNMP v2 & v3
Troubleshooting
 Identify and correct common network problems
 Utilize netflow data
 Troubleshoot and Resolve Spanning Tree operation issues
 root switch
 priority
 mode is correct
 port states
 Troubleshoot and Resolve routing issues
 routing is enabled
 routing table is correct
 correct path selection
 Troubleshoot and Resolve OSPF problems
 Neighbor Adjacencies
 Hello and Dead timers
 OSPF area
 Interface MTU
 Network types
 Neighbor states
 OSPF topology database
 Troubleshoot and Resolve EIGRP problems
 neighbor adjancies
 AS number
 Load balancing
 Split horizon
 Troubleshoot and Resolve interVLAN routing problems
 Connectivity
 Encapsulation
 Subnet
 Native VLAN
 Port mode trunk status
 Troubleshoot and Resolve WAN implementation issues
 Serial interfaces
 PPP
 Frame relay
 Monitor NetFlow statistics
 Troubleshoot etherchannel problems
WAN Technologies
 Identify different WAN Technologies
 Metro Ethernet
 VSAT
 Cellular 3G / 4G
 MPLS
 T1 / E1
 ISDN
 DSL
 Frame relay
 Cable
 VPN
 Configure and verify a basic WAN serial connection
 Configure and verify a PPP connection between Cisco routers
 Configure and verify Frame Relay on Cisco routers
 Implement and troubleshoot PPPoE
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