CURRICULUM

FOR THE TRADE OF

COMPUTER OPERATOR AND

PROGRAMMING ASSISTANT

UNDER

APPRENTICESHIP TRAINING SCHEME

2017

GOVERNMENT OF INDIA
MINISTRY OF SKILL DEVELOPMENT & ENTREPRENURESHIP
DIRECTORATE GENERAL OF TRAINING
 CONTENTS

Sl. No. Topics Page No.

1. Acknowledgement 3
2. Background 4
2.1 Apprenticeship Training under Apprentice Act 1961
2.2 Changes in Industrial Scenario
2.3 Reformation
3. Rationale 5
4. Job roles: reference NCO 6
5. General Information 7
6. Course structure 8
7. Syllabus 9-23
7.1 Basic Training
7.1.1 Detail syllabus of Professional Skill & Professional
Knowledge - Block – I
7.1.2 Employability Skill
7.1.2.1 Syllabus of Employability skill - Block – I
7.2 Practical Training (On-Job Training)
7.2.1 Broad Skill Component to be covered during on-job
training- Block – I
Assessment Standard 24-26
8.1 Assessment Guideline
8.
8.2 Final assessment-All India trade Test (Summative
assessment)
9. Further Learning Pathways 27
10. Annexure-I – Tools & Equipment for Basic Training 28-31
11. Annexure-II – Tools & Equipment for On-Job Training 32
12. Annexure-III - Guidelines for Instructors & Paper setter 33

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 1. ACKNOWLEDGEMENT
The DGT sincerely express appreciation for the contribution of the Industry, State Directorate,
Trade Experts and all others who contributed in revising the curriculum. Special acknowledgement to
the following industries/organizations who have contributed valuable inputs in revising the curricula
through their expert members:

1. Sami infotech , Nerul ,Navi Mumbai

2. ChristioniSharpline Tech Pvt. Ltd, Navi Mumbai.
3. Abvolt India Pvt Ltd, vikroli Mumbai
4. Global Technogies, vashi, Navi Mumbai
5. Festo India Pvt. Ltd, Santcruz Mumbai
6. Maruti Suzuki India Limited, Haryana
Special acknowledgement is extended by DGT to the following expert members who had
contributed immensely in this curriculum.

Co-ordinator for the course: Sh. Nirmalya Nath, ADT- CSTARI Kolkata

Sl. Name & Designation Organization Expert Group

No. Sh/Mr./Ms. Designation
1. L. K. Mukherjee, DDT CSTARI Kolkata Expert
2. B. Das, ADT CSTARI Kolkata Expert
3. Budhaditya Biswas, TO RDAT Kolkata Expert
4. Afreen Sayed, Director Sami infotech, Navi mumbai Expert
5. Chandrashekhar V. Varorkar Christioni Sharpline Tech Pvt. Expert
Ltd, Navi Mumbai
6. Ashish Kulkarni Festo India Pvt. Ltd, Santcruz Expert
Mumbai
7. V.A. Kowshik Festo India Pvt. Ltd, Santcruz Expert
Mumbai
8. K.K.Sing Global Technogies, vashi, Navi Expert
Mumbai
9. Ilesh Shah Abvolt India Pvt Ltd, vikroli Expert
Mumbai
10. K.V. Satyanarayena, TO CSTARI Kolkata Expert
11. M.V. Pillai AAA ,BTRI Ulhasnagar Dist Expert
Thane
12. H. N. Bargal DVET Mumbai Expert
13. Vishnu .D.Maske Inst Copa , ITI Mumbai Expert

3
 2. BACKGROUND

2.1 Apprenticeship Training Scheme under Apprentice Act 1961

The Apprentices Act, 1961 was enacted with the objective of regulating the programme of
training of apprentices in the industry by utilizing the facilities available therein for
imparting on-the-job training. The Act makes it obligatory for employers in specified
industries to engage apprentices in designated trades to impart Apprenticeship Training on
the job in industry to school leavers and person having National Trade Certificate(ITI pass-
outs) issued by National Council for Vocational Training (NCVT) to develop skilled
manpower for the industry. There are four categories of apprentices namely; trade
apprentice, graduate, technician and technician (vocational) apprentices.
Qualifications and period of apprenticeship training of trade apprentices vary from trade to
trade. The apprenticeship training for trade apprentices consists of basic training followed
by practical training. At the end of the training, the apprentices are required to appear in a
trade test conducted by NCVT and those successful in the trade tests are awarded the
National Apprenticeship Certificate.

The period of apprenticeship training for graduate (engineers), technician (diploma holders
and technician (vocational) apprentices is one year. Certificates are awarded on completion
of training by the Department of Education, Ministry of Human Resource Development.

2.2 Changes in Industrial Scenario

Recently we have seen huge changes in the Indian industry. The Indian Industry registered
an impressive growth during the last decade and half. The number of industries in India have
increased manifold in the last fifteen years especially in services and manufacturing sectors.
It has been realized that India would become a prosperous and a modern state by raising skill
levels, including by engaging a larger proportion of apprentices, will be critical to success;
as will stronger collaboration between industry and the trainees to ensure the supply of
skilled workforce and drive development through employment. Various initiatives to build
up an adequate infrastructure for rapid industrialization and improve the industrial scenario
in India have been taken.

2.3 Reformation

The Apprentices Act, 1961 has been amended and brought into effect from 22nd December,
2014 to make it more responsive to industry and youth. Key amendments are as given
below:
 Prescription of number of apprentices to be engaged at establishment level instead of
trade-wise.
 Establishment can also engage apprentices in optional trades which are not designated,
with the discretion of entry level qualification and syllabus.
 Scope has been extended also to non-engineering occupations.
 Establishments have been permitted to outsource basic training in an institute of their
choice.
 The burden of compliance on industry has been reduced significantly.
4
 3. RATIONALE
(Need for Apprenticeship in Computer Operator And Programming Assistant trade)
The prime objective of this training is to prepare the apprentices to be programming
Assistant not only in learning the contents of the course but also in applying them efficiently.

Most software related jobs require knowledge and skill in more than one area. Today this
demand is growing louder as a person with even a simple title like office assistant is expected to
be proficient in areas like office automation, basic hardware, networking along with a good
knowledge of databases. At times a person may be expected to work with databases and may be
required to maintain or use web sites to work with these databases too.

The topics on Networking have been covered extensively keeping in mind the
importance of configuring and securing the networked systems and data against various types
of intrusions and threats.

During the On-Job Training, concepts of Java script, VBA and Tally are covered to
enable the apprentice to apply these when required in creating static/dynamic websites, using
the power of VBA for Microsoft office applications etc.

The project will help the apprentices to develop ability to apply the acquired theoretical
and practical tools/techniques to solve problems related to industry, academic institutions and
research laboratories.

During this period the apprentice shall work under a System Analyst and assist him/her in
preparation of system documentation, preparation of flow charts/diagrams, writing programs,
preparation of presentation. The apprentice shall be given the manuals to read about the
development tools and thus inculcating the habit of self-learning.

5
 4. JOB ROLES: REFERENCE NCO

Brief description of Job roles:

After completion of the course the apprentices shall be qualified for one or
more of the following job roles:
1. Office Automation.
2. Smart Accounting.
3. Web design and maintenance.
4. Computer maintenance.
5. Computer Training in schools and institutes.
6. Cyber Cafe setup and management.
7. IT online support

Reference NCO-2015: 4131.0600, 3514.0300

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 5. GENERAL INFORMATION

1. Name of the Trade : Computer Operator And Programming Assistant

2. N.C.O.-2015 Code No. : 4131.0600, 3514.0300

3. Duration of Apprenticeship Training

(Basic Training + Practical Training) : 15 Months
3.1 For Fresher:-
Duration of Basic Training : -
Block –I : 3 months
Total duration of Basic Training: 3 months
Duration of Practical Training (On -job Training): -
Block–I: 12 months
Total duration of Practical Training: 12 months
3.2 For ITI Passed: -
Duration of Basic Training: - NIL
Duration of Practical Training (On -job Training): 12 months

4. Entry Qualification : Passed 10th class examination

5. Selection of Apprentices: The apprentices will be selected as per Apprentices Act

amended from time to time.
6. Rebate for ITI passed trainees : 03 months in the trade of Computer Operator and
Programming Assistant

Note: Industry may impart training as per above time schedule, however this is not fixed.
The industry may adjust the duration of training considering the fact that all the
components under the syllabus must be covered. However the flexibility should be given
keeping in view that no safety aspect is compromised and duration of industry training to
be remain as 1 year.

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 6. COURSE STRUCTURE

Training duration details: -

Time 1-3 4-15

(in months)
Basic Training Block– I -----

Practical Training ---- Block – I

(On - job training)

Components of Training Duration of Training in Months

1 1 1 1 1 1
1 2 3 4 5 6 7 8 9 0 1 2 3 4 5
Basic Training Block - I
Practical Training Block - I

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 7. SYLLABUS
7.1 BASIC TRAINING (BLOCK – I)
DURATION: 03 MONTHS

GENERAL INFORMATION

1) Name of the Trade : Computer Operator And Programming Assistant

2) Hours of Instruction : 500 Hrs.
3) Batch size : 20 Trainees
4) Power Norms : 3.45 KW for Workshop
5) Space Norms : 70 Sq.m.
6) Examination : The internal assessment will be held on
completion of the Block.
7) Instructor Qualification :
Technical –
(i) B.E./B. Tech in Computer Science / IT/Electronics & Communication from Recognized
University with one year expreience in the relevant field. OR
(ii) Post Graduate in Computer Science /Computer Application / IT /Electronics with one year
expreience in the relevant field. OR
(iii)Bachelor in Computer Science / Computer Application / IT OR NIELIT A Level with two
year expreience in the relevant field. OR
(iv) Three year Diploma from recognized Board/ Institution in Computer Science / IT/
Electronics & Communication with two year expreience in the relevant field. OR
(v) National Apprenticeship Certificate or National Trade certificate in Information &
Communication Technology System Maintenance trade and National Craft Instructor Training
Certificate in the trade if available with three year expreience in the relevant field.

8) Tools, Equipments & Machinery required : - As per Annexure – I

9
 7.1.1 DETAIL SYLLABUS OF PROFESSIONAL SKILLS & PROFESSIONAL
KNOWLEDGE
Block –I
Basic Training

Week Professional Skills Professional Knowledge

No.
1 Computer components and Windows
Operating System Introduction to Computers and Windows Operating
 Disassembling, Identification of System
components and Reassembling a  History,Generations, Types, Advantages and
Desktop computer. Applications of Computers.
 Familiarization with Windows O.S  Concepts of Hardware and Software. Computer
desktop, using icons, buttons and Hardware basics.
customizing the desktop.  Introduction to various processors.
 Managing files and folders, using  Introduction to the functions of an Operating
removable drives. System, Popular Operating Systems in Use.
 Viewing system properties and control  Main features of Windows O.S
panel details. Viewing and setting  Various Input/ Output devices in use and their
environmental variables. features.
 Working with MS Paint.  Using Scanner, Printer and Webcam.
Computer Hardware basics and Software Computer Hardware basics and Software Installation
Installation  Introduction to the booting process, BIOS
 Viewing the BIOS and changing the settings and their modification.
Boot order.  Introduction to various types of memories and
 Identify and rectify common hardware their features.
and software issues.  Basic Hardware and software issues and their
 Installation of DVD, using different solutions.
types of hard disks. Formatting and Loading O.S and Application
 Bluetooth Configuration, DVD write software and Antivirus.
techniques.
2 Familiarization with DOS CLI & Linux Introduction to DOS Command Line Interface &
Operating Systems. Linux Operating System.
 Using basic DOS commands for  Introduction to basic DOS Internal and External
directory listing, file and folder Commands.
management etc.  Introduction to Open Source Software.
 Using Basic Linux commands for  Introduction to Linux Operating System features,
directory listing, file and folder structure, files and processes.
management, password etc.  Introduction to various Linux Shells.
Using the Linux graphical user interface for Basic Linux commands.
file and folder management, exploring the Word Processing
system etc.  Introduction to the various applications in office.

10
 Using Word Processing Software  Introduction to Word features, Office button,
 Familiarization with the Word toolbars.
window components.  Creating, saving and formatting and printing
 Creating, saving and editing documents using Word.
documents using Word.  Working with inserting objects, macro, mail
 Inserting and formatting tables and merge, templates and other tools in Word.
other objects.  Page setup and Printing Documents using word.
 Using templates, autocorrect tools,
macros and the mail merge tool.
 Working with Page layout settings
and printing documents.
 Typing practice using open source
typing tutor tools.
3 Using Spread Sheet Application

 Creating, Saving and Formatting

Excel Spreadsheets. Spread Sheet Application
 Using Absolute and Relative
referencing, linking sheets,  Introduction to Excel features and Data Types.
Conditional formatting etc.  Cell referencing. Use of functions of various
 Using Excel functions of all major categories, linking Sheets.
categories.  Introduction to various functions in all categories
 Using various data types in Excel, of Excel.
Sorting, filtering and validating  Concepts of Sorting, Filtering and Validating
data. Data.
 Creating and formatting charts.  Analyzing data using charts, data tables, pivot
 Importing &Exporting Excel Data. tables, goal seek and scenarios. Introduction to
 Performing data analysis using Reporting.
“what if” tools.  Concepts lookups (V lookup, H lookup).
 Modifying Excel Page setup and
printing.
 Working with lookups (V lookup, H
lookup).
4-5 Image editing, Creating presentations & Image editing, Creating presentations & Using Open
Using Open Office Office

 Use of windows and open source  Introduction to Open Office.

image editing software like Open  Introduction to the properties and editing of
Office Draw, GIMP, Irfan View or a images.
similar tool.  Introduction to Power Point and its advantages.
 Creating Slide shows, Inserting  Creating Slide Shows.
objects.  Fine tuning the presentation and good

11
  Animating Slide transitions and presentation techniques.
Objects. Database Management Systems
 Concepts of Data, Information and Databases.
Database Management Overview of popular databases, RDBMS, OODB
 Creating database and designing a and NOSQL.
simple tables in Access.  Rules for designing good tables. Integrity rules
 Enforcing Integrity Constraints and and constraints in a table.
modifying the properties of tables  Relationships in tables.
and fields.  Introduction to various types of Queries and
 Creating Relationships and joining their uses.
tables.  Designing Access Reports and Forms.
 Creating Forms.  Introduction to macros, designer objects
 Creating simple select queries with controls, their properties and behavior.
various criteria and calculations.
6-7 Configuring and Using Networks Networking Concepts
 Viewing Network connections.  Introduction to Computer Networks, Necessity
 Connecting a computer to a and Advantages.
network and sharing of Devices,  Client Server and peer to Peer networking
files and Folders. concepts.
 Familiarization with various  Concept of Proxy Server and proxy firewall
Network devices, Connectors and server.
Cables.  Network topologies. Introduction to LAN, WAN
 IP Addressing and Subnetfor IPV4 / and MAN.
IPV6,Masking, pinging to test  Network components, viz. Modem, Hub, Switch,
networks. Router, Bridge, Gateway etc.
 Using various tools for computer  Network Cables,Wireless networks and Blue
maintenance, Network security. Tooth technology.
Internet Concepts  Concept of ISO - OSI 7 Layer Model.
 Browsing the Internet for information.  Overview of various Network protocols Viz.
 Creating and using e – mail for TCP/IP, FTP, Telnet etc.
communication.  Logical and Physical Addresses, Classes of
 Communication using text, video Networks.
chatting and social networking sites.  Network Security &firewall concepts.
 Identifying various threats to the  Concept of DHCP Server.
system connected to the net. Internet Concepts
 Protecting the computer against  Introduction to WWW, Concept of Internet, Web
various internet threats. Browsers, internet servers and search engines.
 Configure Outlook, mail service in  Concepts of Domain naming Systems and E mail
mobile phones. Using tools like Skype, communication.
Google+ etc.  Introduction to video chatting tools, VOIP and
Designing Static Web Pages Social Networking concepts.

12
  Designing simple web pages with  Concept of Cloud storage and Open Web Server.
text, pictures, tables, lists,  Introduction to Internet Security, Threats and
hyperlinks, frames, marquees etc. attacks, Malicious Software types, Internet
using HTML tags. security products and their advantages.
 Dividing website using division tag Web Design Concepts
in html 5 ,embed Google map into  Concepts of Static and Dynamic Web pages.
website, how to put readymade  Introduction to HTML and various tags in HTML.
slider, scrolling images, zoom image  Creating Forms with controls using HTML.
on mouse over, create navigation  Concepts of CSS and applying CSS to HTML
menubar in html using list. put  Introduction to open source CMS viz,. Joomla,
image icon with links. Wordpress etc. and Web authoring tools viz.
 Convert PSD file to html document Kompozer, FrontPage etc.
using html tags and images.  Basic Concepts of Flash and Dreamweaver.
8-9 Java Script
 Algorithms and flowcharts.
Java Script
 Introduction to Web Servers and their
features.
 Familiarization with JavaScript
 Introduction to Programming and Scripting
elements.
Languages.
 Embedding JavaScript in HTML to
 Introduction to JavaScript and its application
display information in web pages.
for the web.
Documentation and Formatting.
 JavaScript Basics – Data types, Variables,
 Using JavaScript Variables, Data
Constants. Conversion between data types.
types, Constants and Operators.
 The Arithmetic, Comparison, Logical and String
 Working with functions, and calling
Operators in JavaScript. Operator precedence.
of function on JavaScript events.
 Arrays in JavaScript – concepts, types and
 Create running clock on website
usage.
using JavaScript.
 Program Control Statements and loops in
 Find users browser and operating
JavaScript.
system using javascript.
 Introduction to Functions in JavaScript.
 Client side validation of form in
 Built in JavaScript functions overview.
javascript.
 The String data type in JavaScript. Introduction
to String, Math and Date Functions.
 Concepts of Pop Up boxes in JavaScript.
 Introduction to the Document Object Model.
10-11 Programming with VBA Introduction to VBA, Features and Applications.
 Familiarization with the VBA Editor.  Introduction to VBA features and applications.
 Writing simple programs involving  VBA Data types, Variables and Constants.
VBA Data types, Variables,  Operators in VBA and operator precedence.
Operators and Constants.  Mathematical Expressions in VBA.
 Working with string variables in  Introduction to Strings in VBA.

13
 VBA.  Introduction to Arrays in VBA.
 Creating and Manipulating Arrays in Conditional processing in VBA, using the IF,
VBA. Elseif, Select… Case Statements.
 Working with conditional  Loops in VBA Introduction to VBA.
statements like If. Elseif, Select …  VBA message boxes and input boxes.
Case statements in VBA.  Introduction to Creating functions and
 Creating Message boxes and Input Procedures in VBA.
boxes in VBA.  Using the built in functions.
 Creating Functions and  Creating and editing macros.
Procedures. Passing Parameters  Introduction to Object Oriented Programming
and Using Returned Data. Concepts. Concepts of Classes, Objects,
Properties and Methods.
 Events and Event driven programming
concepts.
 The user forms and control in Excel VBA.
 Properties, events and methods associated
with the Button, Check Box, Label, ComboBox,
Group Box, Option Button, List Box, Scroll Bar
and Spin button controls.
 Overview of ActiveX Data objects.
 Debugging Techniques.
12 Smart Accounting
 Basics of Accounting, Golden Rules of
Accounting, Voucher Entry, Ledger Posting,
Using Accounting Software
Final Accounts Preparation.
 Basic accounting practice.
 Cash Book. Ratio Analysis, Depreciation, Stock
 Familiarization with the Tally
Management.
interface.
 Analysis of VAT,Cash Flow, Fund
 Company creation, Account
FlowAccounting.
Creation, Voucher Entry in Tally.
 Introduction to Tally, features and Advantages.
 Report Generation (Creating
 Implementing accounts in Tally.
statements like Invoice, Bill, Profit &
 Double entry system of bookkeeping.
Loss account etc.).
 Budgeting Systems, Scenario management and
E Commerce
Variance Analysis.
 Familiarization with latest E
 Costing Systems, Concepts of Ratios, Analysis
commerce websites viz. E bay,
of financial statements,Inventory Basics, POS
Amazon, FlipCart, OLX, Quikr
Invoicing, TDS, TCS, FBT, VAT & Service Tax
etc. and comparative study of
Processing in Tally.
the main features of these sites.
 Tally Interface in Different Languages.
E Commerce
 Definition of E commerce, Types, scope and

14
 benefits of E commerce.
 Difference between E commerce and
traditional commerce.
 Capabilities requirements and Technology
issues for E commerce.
 Types of E commerce web sites.
 Building business on the net.
 Concepts of on line Catalogues, Shopping
carts, Checkout pages.
 Payment and Order Processing,
Authorization, Chargeback and other
payment methods.
 Security issues and payment gateways.
Cyber Security:

 Overview of Information Security, Security

threats, information Security vulnerability and
Risk management

 Introduction to Directory Services, Access

Control, Software Development Security,
Privacy protection, Audit and Security.

Introduction to I.T Act and penalties for

cybercrimes.
13 Revision & Internal Assessments

15
 7.1.2 EMPLOYABILITY SKILLS
GENERAL INFORMATION

1) Name of the subject : EMPLOYABILITY SKILLS

2) Applicability : ATS- Mandatory for fresher only

3) Hours of Instruction : 55 Hrs.

4) Examination : The examination will be held at the end of

fifteen months Training by NCVT.

5) Instructor Qualification :

i) MBA/BBA with two years experience or graduate in sociology/social

welfare/Economics with two years experience and trained in Employability skill from
DGET Institute.
And
Must have studied in English/Communication Skill and Basic Computer at 12th
/diploma level
OR
ii) Existing Social Study Instructor duly trained in Employability Skill from DGET
Institute.

16
 7.1.2.1 SYLLABUS OF EMPLOYABILITY SKILLS
Block – I
Basic Training
Topic Topic Duration
No. (in hours)
English Literacy 7
1 Pronunciation :
Accentuation (mode of pronunciation) on simple words, Diction (use of word and
speech)
2 Functional Grammar
Transformation of sentences, Voice change, Change of tense, Spellings.
3 Reading
Reading and understanding simple sentences about self, work and environment
4 Writing
Construction of simple sentences Writing simple English
5 Speaking / Spoken English
Speaking with preparation on self, on family, on friends/ classmates, on know,
picture reading gain confidence through role-playing and discussions on current
happening job description, asking about someone's job habitual actions. Cardinal
(fundamental) numbers ordinal numbers. Taking messages, passing messages on and
filling in message forms Greeting and introductions office hospitality, Resumes or
curriculum vita essential parts, letters of application reference to previous
communication.
I.T. Literacy 8
1 Basics of Computer
Introduction, Computer and its applications, Hardware and peripherals,
Switching on-Starting and shutting down of computer.
2 Computer Operating System
Basics of Operating System, WINDOWS, The user interface of Windows OS,
Create, Copy, Move and delete Files and Folders, Use of Common applications.
3 Word processing and Worksheet
Basic operating of Word Processing, Creating, opening and closing Documents, use
of shortcuts, Creating and Editing of Text, Formatting the Text, Insertion & creation
of Tables. Printing document.
Basics of Excel worksheet, understanding basic commands, creating simple
worksheets, understanding sample worksheets, use of simple formulas and functions,
Printing of simple excel sheets.
Use of External memory like pen drive, CD, DVD etc,
4 Computer Networking and INTERNET
Basic of computer Networks (using real life examples), Definitions of Local Area
Network (LAN), Wide Area Network (WAN), Internet, Concept of Internet
(Network of Networks),
Meaning of World Wide Web (WWW), Web Browser, Web Site, Web page and
Search Engines. Accessing the Internet using Web Browser, Downloading and
Printing Web Pages, Opening an email account and use of email. Social media sites
and its implication.
Information Security and antivirus tools, Do's and Don'ts in
Information Security, Awareness of IT - ACT, types of cyber crimes.

17
 Communication Skill 15
1 Introduction to Communication Skills
Communication and its importance
Principles of Effective communication
Types of communication - verbal, non verbal, written, email, talking on
phone.
Non verbal communication -characteristics, components-Para-language
Body - language
Barriers to communication and dealing with barriers.
Handling nervousness/ discomfort.
Case study/Exercise
2 Listening Skills
Listening-hearing and listening, effective listening, barriers to effective listening
guidelines for effective listening.
Triple- A Listening - Attitude, Attention & Adjustment.
Active Listening Skills.
3 Motivational Training
Characteristics Essential to Achieving Success
The Power of Positive Attitude
Self awareness
Importance of Commitment
Ethics and Values
Ways to Motivate Oneself
Personal Goal setting and Employability Planning.
Case study/Exercise
4 Facing Interviews
Manners, Etiquettes, Dress code for an interview
Do's & Don'ts for an interview
5 Behavioral Skills
Organizational Behavior
Problem Solving
Confidence Building
Attitude
Decision making
Case study/Exercise
Entrepreneurship skill 7
1 Concept of Entrepreneurship
Entrepreneurship- Entrepreneurship - Enterprises:-Conceptual issue
Entrepreneurship vs. Management, Entrepreneurial motivation.
Performance & Record, Role & Function of entrepreneurs in relation to the
enterprise & relation to the economy, Source of business ideas,
Entrepreneurial opportunities, The process of setting up a business.
2 Project Preparation & Marketing analysis
Qualities of a good Entrepreneur, SWOT and Risk Analysis. Concept &
application of Product Life Cycle (PLC), Sales & distribution Management.
Different Between Small Scale & Large Scale Business, Market Survey,
Method of marketing, Publicity and advertisement, Marketing Mix.
3 Institutions Support
Preparation of Project. Role of Various Schemes and Institutes for self-
employment i.e. DIC, SIDA, SISI, NSIC, SIDO, Idea for financing/ non
financing support agencies to familiarizes with the Policies /Programmes &
procedure & the available scheme.

18
 4 Investment Procurement
Project formation, Feasibility, Legal formalities i.e., Shop Act, Estimation &
Costing, Investment procedure - Loan procurement - Banking Processes.
Productivity
1 Productivity
Definition, Necessity, Meaning of GDP.
2 Affecting Factors
Skills, Working Aids, Automation, Environment, Motivation
How improves or slows down.
3 Comparison with developed countries
Comparative productivity in developed countries (viz. Germany, Japan and
Australia) in selected industries e.g. Manufacturing, Steel, Mining,
Construction etc. Living standards of those countries, wages.
4 Personal Finance Management
Banking processes, Handling ATM, KYC registration, safe cash handling,
Personal risk and Insurance.
Occupational Safety, Health & Environment Education 5
1 Safety & Health
Introduction to Occupational Safety and Health importance of safety and
health at workplace.
2 Occupational Hazards
Basic Hazards, Chemical Hazards, Vibro-acoustic Hazards, Mechanical Hazards,
Electrical Hazards, Thermal Hazards. Occupational health, Occupational hygienic,
Occupational Diseases/ Disorders & its prevention.
3 Accident & safety
Basic principles for protective equipment.
Accident Prevention techniques - control of accidents and safety measures.
4 First Aid
Care of injured & Sick at the workplaces, First-Aid & Transportation of sick
person
5 Basic Provisions
Idea of basic provision legislation of India.
of safety, health, welfare under legislation of India.
6 Ecosystem
Introduction to Environment. Relationship between Society and Environment,
Ecosystem and Factors causing imbalance.
7 Pollution
Pollution and pollutants including liquid, gaseous, solid and hazardous waste.
8 Energy Conservation
Conservation of Energy, re-use and recycle.
9 Global warming
Global warming, climate change and Ozone layer depletion.
10 Ground Water
Hydrological cycle, ground and surface water, Conservation and Harvesting of water
11 Environment
Right attitude towards environment, Maintenance of in -house environment
Labour Welfare Legislation
1 Welfare Acts
Benefits guaranteed under various acts- Factories Act, Apprenticeship Act,
Employees State Insurance Act (ESI), Payment Wages Act, Employees Provident
Fund Act, The Workmen's compensation Act.
Quality Tools 5

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1 Quality Consciousness :
Meaning of quality, Quality Characteristic
2 Quality Circles :
Definition, Advantage of small group activity, objectives of quality Circle, Roles and
function of Quality Circles in Organization, Operation of Quality circle. Approaches
to starting Quality Circles, Steps for continuation Quality Circles.
3 Quality Management System :
Idea of ISO 9000 and BIS systems and its importance in maintaining qualities.
4 House Keeping :
Purpose of Housekeeping, Practice of good Housekeeping.
5 Quality Tools
Basic quality tools with a few examples
Leadership and Team Building skills 8
1 Leadership
Discipline and Morale
Team Work
Case Study/ Exercise
2 Meet the Mentor
Role - play as a Supervisor
Organizing and Planning.
1 Time Management
Group Dynamics
Case Study/ Exercise

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 7.2 PRACTICAL TRAINING (ON-JOB TRAINING)
(BLOCK – I)
DURATION: 12 MONTHS

GENERAL INFORMATION

1) Name of the Trade : Computer Operator And Programming Assistant

2) Batch size : 20 Trainees.
3) Examination : i) The internal assessment will be held on
completion of the block
ii) NCVT exam will be conducted at the end of
Apprenticeship Training
4) Instructor Qualification :
Technical –
(i) B.E./B. Tech in Computer Science / IT/Electronics & Communication from Recognized
University with one year expreience in the relevant field. OR
(ii) Post Graduate in Computer Science /Computer Application / IT /Electronics with one year
expreience in the relevant field. OR
(iii)Bachelor in Computer Science / Computer Application / IT OR NIELIT A Level with two
year expreience in the relevant field. OR
(iv) Three year Diploma from recognized Board/ Institution in Computer Science / IT/
Electronics & Communication with two year expreience in the relevant field. OR
(v) National Apprenticeship Certificate or National Trade certificate in Information &
Communication Technology System Maintenance trade and National Craft Instructor Training
Certificate in the trade if available with three year expreience in the relevant field.

5) Tools, Equipments & Machinery required : - As per Annexure – II

21
7.2.1 BROAD SKILL COMPONENT TO BE COVERED DURING ON-
JOB TRAINING
BLOCK – I (Duration- 12 months)
The candidate should be competent to execute following operation/ skills after completion of the
industrial training: -

1. Safety and best practices (5S, KAIZEN etc.)

2. Record keeping and documentation
3. Identification and testing of Computer devices/ components
4. Repair & Maintenance work
DURATION: 12 MONTHS (52 WEEKS)
SL. NO. LIST OF OPERATIONS/SKILLS TO BE COVERED DURING INDUSTRIAL
TRAINING
1 Formatting the hard disk and loading O.S and necessary application software.
Practice of using shortcut keys of Word Processing Software. Creating a simple
presentation project using Open Office. Working with Open Office for word
processing and spreadsheet application.
2 In Ms-Access - Creating Simple update, append, make table, delete and crosstab
queries. Modifying form design with controls, macros and events. Importing and
exporting data to and from Access. Compressing and Encrypting databases.
3 Configuring Hub and Switch. Setting up and configuring LAN in a Computer
Lab as peer to peer network. Setting up a proxy server/ DHCP Server with
firewall. Setting up video conferencing.
4 Designing Web Pages with Forms and Form Controls using HTML tags.
Creating Web Pages using CSS. Using WYSIWYG web design tools to design
and edit web pages with various styles.
5 Java Script - Working with Arrays, Control statements and Loops in JavaScript.
Writing functions in JavaScript. Working with String, Math and Date functions
in JavaScript. Switch, Loops, Breaks and Errors.
6 Using Java Script Objects. Working with JavaScript Libraries. Using simple
Open source web server (like XAMPP) and FTP software (For ex. Filezilla).
7 Programming with VBA - Writing programs involving Mathematical,
Conversion, Date and String Functions in VBA. Writing programs involving
Loops. Using VBA built in functions in programs. Using VBA built in functions
in programs.
8 Creating and editing macros. Writing code to work with Excel VBA forms and
form controls like buttons, Checkboxes, Labels, ComboBox, GroupBox,
ListBox, Option Button, Scroll Bar and Spin button. Modification of object
properties.
9 Using ActiveX controls. Programming with methods and events. Debugging,
Stepping Through Code, Breakpoints, Finding and Fixing Errors.
10 Performing Cost Centre & Cost Category management. Managing Budgeting

22
 Systems. Scenario management and Variance Analysis. Using Tally for Costing,
Ratio Analysis, Cash Flow, Funds Flow Statements. Analyzing and Managing
Inventory. Performing Point of Sales and Taxation.
11 Performing Systems Administration and using other Utilities, User creation,
Backup &Restore of Company. Using the Multilingual Functionality. Using E
Commerce Simulator Software for Marketplace Business Simulation. Identifying
and solving security issues in E- commerce and payment operations. Typing
Practice in Regional Languages.
12 A Simple project using Word, Excel, Access, HTML, CSS, JavaScript, VBA,
Tally or Networking.
13 A Simple project to present their learning through power point presentation.

23
 8. ASSESSMENT STANDARD
8.1 Assessment Guideline:
Appropriate arrangements should be made to ensure that there will be no artificial
barriers to assessment. The nature of special needs should be taken into account while
undertaking assessment. Due consideration to be given while assessing for team work,
avoidance/reduction of scrape/wastage and disposal of scarp/wastage as per procedure,
behavioral attitude and regularity in training.

The following marking pattern to be adopted while assessing:

a) Weightage in the range of 60-75% to be allotted during assessment under following

performance level:

For this grade, the candidate with occasional guidance and showing due regard for safety
procedures and practices, has produced work which demonstrates attainment of an
acceptable standard of craftsmanship.

In this work there is evidence of:

 skill in the use of software tools, network tools and workshop/lab equipment
 tolerances, time & space management while undertaking different work being
substantially in line with those demanded by the program/project.
 good documentation, indentation, neatness and consistency in the program.
 occasional support in completing the project/job.

b) Weightage in the range of above 75%- 90% to be allotted during assessment under
following performance level:

For this grade, the candidate, with little guidance and showing due regard for safety
procedures and practices, has produced work which demonstrates attainment of a
reasonable standard of craftsmanship.

In this work there is evidence of:

 good skill levels in the use of software tools, network tools and workshop/lab
equipment
 good tolerances, time & space management while undertaking different work being
substantially in line with those demanded by the program/project.
 a good level of documentation, indentation, neatness and consistency in the
program.
 little support in completing the project/job

24
c) Weightage in the range of above 90% to be allotted during assessment under
following performance level:

For performance in this grade, the candidate, with minimal or no support in organization
and execution and with due regard for safety procedures and practices, has produced
work which demonstrates attainment of a high standard of craftsmanship.

In this work there is evidence of:

 high skill levels in the use of software tools, network tools and workshop/lab
equipment
 high tolerances, time & space management while undertaking different work being
substantially in line with those demanded by the program/project.
 a high level of documentation, indentation, neatness and consistency in the program.
 minimal or no support in completing the project

25
 8.2 FINAL ASSESSMENT- ALL INDIA TRADE TEST (SUMMATIVE
ASSESSMENT)

SUBJECTS Marks Sessional Full Marks Pass Marks Duration of

Marks Exam.

Practical 300 100 400 240 08 hrs.

Trade Theory 100 20 120 48 3 hrs.
Employability Skill 50 50 17 2 hrs.
Grand Total 450 120 570 -

Note: - The candidate should pass in each subject conducted under all India trade test.

26
 9. FURTHER LEARNING PATHWAYS

 On successful completion of the course trainees can opt for Diploma course
(Lateral entry).
 On successful completion of the course trainees can opt for CITS course.

Employment opportunities:

After completion of the course the apprentices shall be qualified for one or
more of the following job roles:
1. Office Automation.
2. Smart Accounting.
3. Web design and maintenance.
4. Computer maintenance.
5. Computer Training in schools and institutes.
6. Cyber Cafe setup and management.
7. IT online support

On successful completion of this course, the candidates shall be gainfully

employed in the following industries with above job role(s):

1. Information Technology industries.

2. Accounting & Legal sector.
3. Business Services.
4. Hardware and Network Maintenance.
5. Finance
6. Health Care
7. Media
8. Retail
8. Govt. Organisations.
9. Self employment

27
 ANNEXURE – I
TOOLS & EQUIPMENT FOR BASIC TRAINING

INFRASTRUCTURE FOR PROFESSIONAL SKILL & PROFESSIONAL KNOWLEDGE

TRADE: COMPUTER OPERATOR AND PROGRAMMING ASSISTANT

LIST OF EQUIPMENTS, SOFTWARES & TOOLS FOR 20 APPRENTICES

SL.No Name of the items Quantity

Desktop Computers of the latest configuration prevalent at

the time of procurement or with the following minimum
features: CPU: 32/64 Bit Core 2 Duo/Quad Core/i3/i5,
Speed: 3 GHz or Higher. Cache Memory: - Minimum 3 MB or
better. RAM:-8 GB DDR-III or Higher. Hard Disk Drive: 500GB
1 or Higher, 7200 rpm(minimum) or Higher, Wi-Fi Enabled. 10 Nos.
Network Card: Integrated Gigabit Ethernet(10/100/1000) -
Wi-Fi, USB Mouse, USB Keyboard and Monitor (Min. 22 Inch),
Standard Ports and connectors. DVD Writer, Speakers And
Mic. Licensed Windows Operating System / OEM
Pack(Preloaded), Antivirus / Total Security

Laptop 4th Gen Ci5 Processor, 4GB RAM, 1TB Hard Disk, Win8
2 01 No
Preloaded Licensed OS, 2GB Graphics Card, DVD Writer,
Standard Ports And Connectors.

3 Wi–Fi Router / 24 Port Switch With Wireless Connectivity 01 No

option
4 Lab should have Structured cabling (to enable working with As required
Wired Networks too for Practical)
5 Internet or Intranet Connectivity As required

6 Laser Printer Monochrome A4 Size 1 No.

7 Network Monochrome Laser Printer A4 Size 1 No.

8 Optical Scanner (Flatbed A4) 1 No.

9 Digital Web Cam (High Resolution) 4 Nos.

10 DVD or Blu-Ray Writer 2 Nos.

11 LCD Projector with matte(antiglare) screen 1 No.

28
12 2KVA online UPS 2 Nos.

13 Cable crimping tool 1 No.

14 Standalone Hard Disks 500 GB or Higher 4 Nos.

15 Network Rack 1 No.

16 Barcode Scanner 1 No.

17 Digital Multimeters, 3.5 digit handheld type. 8 Nos.

18 Standard Screw Driver Set 10 Sets

19 USB Mini Dongle for Bluetooth devices Connection 6 Nos.

20 Bluetooth headphone &mic set 6 Nos

21 External Solid State Hard Disk 1 TB 2 Nos.

22 LAN Setup As required

B. Software per Unit

1 MS Office 2010 (professional) or the latest version available 11 Licenses

at the time of procurement

2 Antivirus for – clients / workstations in profile with validity of 11 Licenses

an year or more which should be renewed upon expiry

3 Open source
Open Office or equivalent.
software

4 Open source
GIMP / Irfan View Image editor or equivalent
software

5 Open source
LINUX OS
software

WYSIWYG Web Authoring tool- Dreamweaver or Opensource Proprietary /Open

6
tools likeKompozer, FrontPageor similar tools along with FTP source software
tools for ex.Filezillaetc.
7. Tally ERP 9 or Latest 11 Licenses

Open source
8. E Commerce Simulation Software
software

29
9. Web Server : Any HTTP Web server / XAMPP or any other Open source
similar server software

C. LIST OF OTHER ITEMS/ FURNITURE

1 Hand Held Vacuum cleaner 01 No

2 Pigeon hole cabinet : 20 compartments 01 No

01 each (for class

3 Chair and table for the instructor room &
laboratory)
4 Dual Desk or Chair and Tables for Trainees 10 / 20 Nos

5 Computer table laminated top 150X650X750 mm with sliding 10 Nos

tray for key board and one shelf of storage
6 Operators chair (without arms mounted on castor wheels, 20 Nos
adjustable height)
7 Printer table 650X500X750mm can be varied as per local 03Nos
specifications
8 Split type Air conditioners 1.5 tons 03Nos

9 Storage cabinet 60X700X450mm 01Nos

10 White Board. 01 No.

11 Steel Almirah 01 No.

Raw materials for a batch of 20 Apprentices

1 White Board Marker As required

2 Duster Cloth(2’ by 2’) As required

3 Cleaning Liquid 500 ml As required

4 Photocopy Paper (A4) As required

5 Full Scape Paper (White) 2 reams

6 Cartridges for printer As required

30
 7 RJ 45 Jack 200 Pcs

8 Optical Mouse (USB/PS2) As required

9 Key Board (USB/PS2) As required

10 SMPS As required

11 CMOS Batteries As required

12 3 Pin Power Chord As required

13 Cat 5/5e cable 100 meter

14 Stapler Small 2 pcs

15 Stapler Big 1 pcs

16 AAA battery for remote As required

17 AA battery for clock As required

18 8 GB pen drives 2 Nos

19 CDs 50 Nos

20 DVDs 50 Nos.

21 Wall Clock 1 pcs

Provision must be made for domain name registration and renewal from time to time for hosting the
web sites created by the trainees as part of the syllabus.
***

31
 ANNEXURE – II

INFRASTRUCTURE FOR ON-JOB TRAINING

TRADE: COMPUTER OPERATOR AND PROGRAMMING ASSISTANT

For Batch of 20 APPRENTICES

Actual training will depend on the existing facilities available in the

establishments. However, the industry should ensure that the broad skills defined
against On-Job Training part (i.e. 12 months) are imparted. In case of any short fall
the concern industry may impart the training in cluster mode/ any other industry/
at ITI.

32
 ANNEXURE-III

GUIDELINES FOR INSTRUCTORS AND PAPER SETTERS

1. Due care to be taken for proper & inclusive delivery among the batch. Some of the
following some method of delivery may be adopted:

A) LECTURE
B) LESSON
C) DEMONSTRATION
D) PRACTICE
E) GROUP DISCUSSION
F) DISCUSSION WITH PEER GROUP
G) PROJECT WORK
H) INDUSTRIAL VISIT

2. Maximum utilization of latest form of training viz., audio visual aids, integration of
IT, etc. may be adopted.

3. The total hours to be devoted against each topic may be decided with due diligence to
safety & with prioritizing transfer of required skills.

33