INDUSTRIAL TRAINING REPORT

(UNIVERSITI PUTRA MALAYSIA-RJ

MACHINE SOLUTION SDN BHD)

NAME :NUR ISKANDAR ISLAHUDIN BIN

MOHAMED
PROGRAMME :CHEMICAL AND PROCESS
ENGINEERING(EH241)
MATRIC ID :2014421628
LI DURATION :10 WEEKS

SUPERVISOR :PROF. MADYA. DR. ROSNAH

SHAMSUDIN
COMPANY ADDRESS :JABATAN KEJURUTERAAN
PROSES DAN MAKANAN FAKULTI
KEJURUTERAAN,UPM
VISITING LECTURER :PUAN SYAZANA
INTRODUCTION

Company background

RJ Machine Solution Sdn. Bhd. is the company that build in 2015.

The aim of the company is to produce more tools or machine by trough the research and
development project that are mostly doing with the cooperation of the masters and PHDs
students that are taking the food and processing course. The company was produced
numbers of machine

One of the famous machine is Pepper Peel-O-Matic and the Ezy Cooker machine which
already have achieved several award and already have their customers that are interested in
the machine.

The company is also have the commercialization under Universiti Putra Malaysia Company
which is Innohub,UPM. The Innohub UPM is the board that are do the commercialization on all
the product that are from the research that are doing in the UPM included our machine.
Work background

A survey was conducted starting on 31/07/2017 until 18/08/12017 which is in three weeks. The
survey was conducted is about the problem that are have been facing by the food
entrepreneur in Malaysia generally, they are have been requested to give their own opinion
about the problem that are we going to ask them, in order to get the pro and cons of the
problem that we already listed to them in the same time we are also here to promote our
product from RJ Machine Solution Sdn Bhd which is Neudol Maker.

The survey was conducted in Kajang and Shah Alam area because at the area the food store
is cant be arguably is in numbers.
Content

a) Organizational chart
b)Process flow

Procedure of the Problem Interview

1. Give a welcoming statement, such as introducing where we came from and little bit about
the company background.
2. Collect the demographic, collect the early adopter which is the factor that will make the
chance of them get our product.

3. Tell a context, give an assume problem

4.

5. Ask them to rank up the problem that we give to them.

6. Do the exploring, ask about how exactly the problem is occur.

7.

8. Ask the recommendation for the next interview.

c) Actitvity

Week 1/17/07/17

Briefing on the task scope:

a) Do research under the co-supervisor(start-up project)

b) Do lab task such as testing and cleaning the machine which is the food processing
machine.

Attend a meeting on a project by PlatCom Ventures Sdn. Bhd.

PlatCom Ventures Sdn. Bhd. Is the biggest investor in Innohub UPM.

From that I was learn about the flow of the some tender to be proceeded.

There are several company that come for the tender which have their own strength such as
innovation and some is having research.

Week 1/18/07/2017

Do some refiguration for the book chapter by a publisher.

I was doing the editing in the text and layout of the journal based on the given format.

The figure must be redraw because to claim the figure is from us and not are going to be a
credits to the original authors.

Editing the text and layout of the journal based on the manuscript specification I which every
manuscript that must submitted to different places have their own type of format.
Through the editing I was learn about the restricted law of patent concept, for example all the
details that have been included in the text must be come along with their source which is their
author name must be put along the information that we are taken.

Week 1/21/07/2017

Entertain the interested buyer from Al-mounajed food company.

I was roughly take part in explaining the working principle and process description of the food
processing machine which is Ezy Cooker Machine. The machine is used to cook several type
of food with flexible temperature setting programme.

Al-Mounajed company is the local company that based in Saudi Arabia. They are very
interested in the large scale with limited time consume for the production of the food.

In the visit, the presenter from the company was explaining about their problem which are they
need a tool that will help them to cook the pallete in large amount and will produce a quality
product.

From the visit I was learn the way of dealing with the customer which we must get t know them
first and must be global to them that will make them comfortable in dealing with us.
Week 2/25/07/2017

Do some refiguration for the book chapter by a publisher.

Edit text and the layout of the journal based on the given format.

Do the editing for the reference that require us to check every lines to indentify the type of the
reference which has some catagories which are author,manuscript, text ad journal type.

Every type have their ow type of writing.

Do the editing of the main text to reduce the similarity with all the original source of the
information that are included in the text.

The similarity was been checked by turnitin software that available online.

From there I was learn how to do the whole editing with the right way.
Week 2/28/07/2017

I was attend a meeting on a Research ad Development project which is Asam Laksa project
which is the mini project.

I was been briefing about the task on the project which I have to:

a) Conduct a survey about the problem that are facing by food entrepreneur in current
economic status in our country.

b) Come with the listed problem that usually faced by food entrepreneur and ask their
opinion and get some information about how exactly the problem was really is.

c) Come out with our solution that suggesting them to try out our product that produced by
the food processing machine from RJ Machine Solution Sd. Bhd.

Week 3/31/07/2017

I was doing the survey about the problem that have been facing by the food entrepreneur while
promoting the brand of RJ Machine Solution Sdn. Bhd.

The survey was conducted in Kajang area.

Based on the survey overally the food entrepreneur was been agree with the main problem
that we have listed which is the worker problem.

They stated the workers in food industries are very difficult to be maintained for such long time
even the Restaurant that already establish as the well known store.

I was gain some extra knowledge from them through their experiences sharing in the food
industry.
 The respondent

Week 4/03/08/2017

I was continue with the survey in Shah Alam area.

I was gain some training in dealing with different type of people during conduct the problem
interview, I was learn to deal with the serious issue with them which is the business and
development of their business.

I was doing the start-up progress of the process of comersializing the Neudol Machine, the
machine is used to make several type food such as muruku,mee kuning and cendol.

I was learn about the skills of communication with the effective way during the problem
interview.

Week 4/07/08/2017
I was attending the Public Private Research Network(PPRN) tender presentation about two
problems.

1) The difficulty to maintain the temperature of the process system which was make them
are unable to produce their product in the continuous process since the temperature of the
product to be product in good quality cannot be maintained.

2) To find a way to produce the keropok lekor with cheese inside it with one method.

From the meeting I was learn how the process of tender presentation is going and the way of
doing it with a right and proper way. The presentation must be come with good and simple with
all information have been included, while take a strict way of our looking.

Week 7/28/08/2017
I was attend Anugerah Inovasi Negeri Selangor(AINS) 2017.

During the event I was presenting the Sesame Craker Machine as our material.

The event was held in Laman Kenanga, Majlis Perbandaran Subang Jaya,MPSJ.

There are 22 contestants was take part in this event which are they come from overally from
educational background board such as Universiti Putra Malaysia(UPM), Secondary school and
Polytech College.

All the contestants must be present their materials to the valuation panel in 20 minutes.

Week 9/09/12/2017

I was doing the poster for Hari Peladang,Penternak dan Nelayan Kebangsaan.

The poster is on Currypuff maker that are going to exhibits at the event.

The information that must be included in the poster are:

1) The need of the product.

2) The approach that are suitable for promoting the product.

3) The benefit of the product compared to the others.

4) The statistics illustration on the price of the product.

5) The illustration of the way the product is working.

6) The information of the board of the product.

The currypuff poster
Week 10/18/09/2017

I was doing a video of the production of currypuff using manual way and using the currypuff
machine.

The manual way of making the currypuff the usual way was use:

1) Make the dough by the flour and margerine mix with water.

2) Make several flat shape from the dough.

3) Put in the contain of the currypuff and make the shape of the currypuff.

The process of making currypuff by using the machine is :

1) Prepared fillings are put in the dough sheets.

2) The handle is swinged forward to cut the excessive dough and sharp the currypuff.

3) Excess dough is removed from formed puff and been recycled.

After all the procedure was taken the currypuff are ready are ready to be fry

In conclusion, by using the machine the number of currypuff production can be multiple than
the manual one.
Week 10/19/09/2017

I was editing the video of production of currypuff.

The video contain :

1) The way the dough was prepared.

2) The way the currypuff is made by the machine.

3) The way the currypuff is made by manual.

The aim of making the video was to give the people the early adopter of how the machine is
can help them to consume less their energy and time to made the currypuff in large number of
production.
I was doing cleaning the machine in the lab for an inspection by authorities.

The specification of the inspection are :

1) The machine looks clean and neat.

2) The machine arrangement was right and in proper way.

3) All label of the machine must be in the right way.

d) Mini Project
Report of the Survey
on the problem that
are facing by the
food entrepreuer

By

Nur Iskandar Islahudin b

Mohamed
Introduction

A survey was conducted starting on 31/07/2017 until 18/08/12017 which is in three weeks. The
survey was conducted is about the problem that are have been facing by the food
entrepreneur in Malaysia generally, they are have been requested to give their own opinion
about the problem that are we going to ask them, in order to get the pro and cons of the
problem that we already listed to them in the same time we are also here to promote our
product from RJ Machine Solution Sdn Bhd which is Neudol Maker.

The survey was conducted in Kajang and Shah Alam area because at the area the food store
is cant be arguably is in numbers.

Procedure of the Problem Interview

9. Give a welcoming statement, such as introducing where we came from and little bit about
the company background.

10. Collect the demographic, collect the early adopter which is the factor that will make the
chance of them get our product.
11. Tell a context, give an assume problem

12. Ask them to rank up the problem that we give to them.

13. Do the exploring, ask about how exactly the problem is occur.

14. Ask the recommendation for the next interview.

Problem interview form

Bahagian 1: Terima kasih atas masa yang tuan berikan. Saya Iskandar dari RS Machine
Solution Sdn Bhd, satu syarikat di bawah UPM dimana kami cuba menghubungkan jarak
antara universiti dan industri.

Sekarang kami sedang menjalankan kajian tentang proses makanan. Sekarang kami sudah
mempunyai prototaip sahaja tetapi belum bersedia untuk dijual kerana kami masih menkaji
tentang masalah yang dihadapi oleh pengusaha-pengusaha makanan dan kami harap dapat
mengatasi masalah-masalah tersebut dengan kepakaran yang kami ada.

Tujuan kami di sini adalah untuk belajar tentang industri makanan dari tuan dan bukan untuk
menjual atau menawarkan apa-apa untuk tuan.

Bahagian 2: Sebelum kita pergi lebih jauh, boleh saya tahu serba sedikit tentang latar
belakang perniagaan tuan ?

1. Apakah menu utama yang disediakan di sini ?

2. Adakah tuan menyediakan hidangan mee ?
3. Dari manakah tuan biasa mendapatkan barang-barang mentah ?
4. Apakah rancangan masa depan perniagaan tuan?
 REKOD

1) Nama :

2) Emel :
3) No. Telefon :
4) Sila nyatakan jenis menu dan kuantiti menu tersebut :

Jenis menu Kuantiti

3) Jumlah pekerja : ..

Catatan :

Terima kasih.
Bahagian 3: Daripada kajian saya, antara kekangan terkini bagi pengusaha makanan adalah :

Menu makanan tidak cukup.

Tukang masak tak datang
Susah nak menyedikan makanan tertentu

Adakah tuan setuju ?

Bahagian 4: Bagaimakah tuan mengelaskan kekangan-kekangan tersebut ?

Adakah tuan mempunyai maslah selain dari yang disenaraikan ?

Bahagian 5: Terima kasih atas kerjasama tuan.

Mari kita bercakap tentang masalah-maslah yang dihadapi. Bagaimanakah tuan tuan
menyatakan masalah-masalah tersebut menjadi kekangan untuk perniagaan tuan?

Contoh :

-Tentang masalah menu makanan tak cukup, bagaimana tuan mengenal pasti masalah
ini sebagai masalah utama?
-Boleh tuan ceritakan bagaimana contoh situasi apabila ada pelanggan yang merungut
tentang menu maknanan tidak cukup ini?

Berdasarkan apa yang kita bincangkan, adakah Tuan berminat untuk mencuba produk kami
yang sudah tersedia ?
Adakah tuan bersetuju jika saya ingin melakukan satu lagi temubual tentang maklum balas
produk itu ?

Kami masih mencari restoran seperti ini untuk temubual seterusnya. Bolehkah tuan
menyarankan kepada kami mana-mana restoran?

Data analysis

Table 1: The ranking of the problem by the restaurant

Problem The lack of the menu Workers problem The difficulty to serve
certain menu

Restaurant

Cibiuk 3 1 2

Dulang Mas 3 1 2

Eat & Repeat 1 3 2

Bunga 2 1 3

Nasi Kukus Ayam 2 1 3

Dara

Laman Santai 2 1 3

Nasi Kukus Kaw 2 1 3

Sidah Cafe 1 2 3

Laman Grill 2 1 3

Amin Cafe 2 1 3

Nasi Ayam Seksyen 3 1 2

2

Belanga 3 1 2

Deli Thai 2 1 3

Mia Seafood 2 1 3

Umbut Cafe 1 2 3

Cafe Chef Bob 2 1 3

Faiz Ayam Golek 2 1 3

Molek Cafe 3 2 1

DE Rasa 1 2 3

Kopi Kaw 2 1 3

Ala Carte Bistro 2 1 3

Babygrove Tomyam 3 1 2

Cafe Sameer 2 1 3

Umi Cafe 3 1 2

Tomyam Putra 2 1 3

Ali Sate 3 1 2

Giduk Cafe 1 2 3
Table 2: The decision of the food enterpreneur to take our food sample

Decision of take our yes no

product sample

Restaurant

Cibiuk /

Dulang Mas /

Eat & Repeat /

Bunga /

Nasi Kukus Ayam Dara /

Laman Santai /

Nasi Kukus Kaw /

Sidah Cafe /

Laman Grill /

Amin Cafe /

Nasi Ayam Seksyen 2 /

Belanga /

Deli Thai /

Mia Seafood /

Umbut Cafe /

Cafe Chef Bob /

Faiz Ayam Golek /

Molek Cafe /

DE Rasa /

Kopi Kaw /

Ala Carte Bistro /

Babygrove Tomyam /
Cafe Sameer /

Umi Cafe /

Tomyam Putra /

Ali Sate /

Table 3: The picture of the interview

Restaurant Picture

Cibiuk
Dulang Mas

Eat & Repeat

Bunga

Nasi Kukus Ayam Dara

Laman Santai

Nasi Kukus Kaw

Sidah Cafe

Laman Grill
Amin Cafe

Nasi Ayam Seksyen 2

Belanga

Deli Thai
Mia Seafood

Umbut Cafe
Cafe Chef Bob

Faiz Ayam Golek

Molek Cafe

DE Rasa
Kopi Kaw

Ala Carte Bistro

Babygrove Tomyam

Cafe Sameer
Umi Cafe

Tomyam Putra
Ali Sate

Discusssion

Based on the data that collected during the interview many of them is having problem about
the workers. Based on their explanation all the problem that are we listed was have their own
way of occurrence.
1. Workers problem

The workers problem can be in many ways, one of them is when the workers did not come to
work, in that case the management must have the backup plan which for example equipped
theirself with the cooking skill for emergency replacement to the workers that did come to work
that day.

Next, the attitude of the workers is lack which the food entrepreneur is hard to find the workers
that are very loyal and stable.

Lastly, certain of the restaurant are using the foreigner as their worker which will be some
problem in making their way in the country which few times must to dealing with the
immigration board.

2. The lack of menu

The lack of menu cant be problem to many restaurant because they are already know the
what are going to be serve to their customers and some restaurant was changes their menu
based on the customers interest, if the menu is get the high demand the production of the
menu will be sustain while if the menu is get low demand the production of the menu will be
slowly reduced.

3. The difficulty to serve certain menu

The problem of the difficulty of serve certain menu is not be the big problem to them as they
are already know what is their special menu in their restaurant and people also know their
restaurant through that menu, that will be the second name of their company.
Conclusion of the survey

As the conclusion the main problem that are having by the food entrepreneur was all about the
person itself, if the person is having proper management itself it will overcome all the problem
that are they are having.

Conclusion

As the conclusion from all that I has done in my Industrial Training programmed I was learn
about the how exactly the project manager work is going by doing the market analysis from the
information have been collected from the respondents through the survey conducted.