Applicable Country & Regions:

China

Product Service Manual Level 2

Service Manual for BenQ:

LCD-TV/SQ4231
<9H.V0475.AAC>

Version: 00a
Date:2009/08/19
Notice:
For RO to input specific Legal Requirement in specific NS regarding to responsibility and liability
statements.
Please check BenQs eSupport web site, http://esupport.benq.com, to ensure that you have the most
recent version of this manual.

First Edition (August 2009)

Copyright BenQ Corporation 2007. All Right Reserved.
1
Content Index
ABBREVIATIONS & ACRONYMS ......................................................................................................... 3

ABOUT THIS MANUAL ......................................................................................................................... 4

INTRODUCTION ................................................................................................................................... 5

GENERAL DESCRIPTIONS ................................................................................................................... 6

RELATED SERVICE INFORMATION .................................................................................................... 6

PRODUCT OVERVIEW .......................................................................................................................... 7

SPECIFICATION ................................................................................................................... 7
PACKING .......................................................................................................................... 29
CUSTOMER ACCEPTANCE ................................................................................................. 32

LEVEL 1 COSMETIC / APPEARANCE / ALIGNMENT SERVICE ..................................................... 35

VISUAL INSPECTION & CLEANING .................................................................................... 35

SOFTWARE/FIRMWARE UPGRADE PROCESS ...................................................................... 59
ADJUSTMENT / ALIGNMENT PROCEDURE......................................................................... 63

LEVEL 2 CIRCUIT BOARD AND STANDARD PARTS REPLACEMENT .......................................... 68

EXPLODED VIEW .............................................................................................................. 68

DISASSEMBLY / ASSEMBLY................................................................................................. 69
SYSTEM BLOCK DIAGRAM ................................................................................................ 74
TROUBLESHOOTING ......................................................................................................... 77
APPENDIX 1 SCREW LIST / TORQUE ............................................................................................ 80

APPENDIX 2 IR CODE ...................................................................................................................... 81

APPENDIX 3 WALL MOUNT DIMENSION .................................................................................... 83

2
 Abbreviations & Acronyms
A
A/D Converter Analog to Digital Converter
B
BenQ BenQ Corporation
C
D
DTV Digital Television
E
EMI Electromagnetic Interference
F
G
H
HDMI High Definition Multimedia Interface
I
J
K
L
M
N
NTSC National Television System Committee
O
OSD On Screen Display
P
PAL Phase Alternating Line
Q
R
RS232 Interface Between Data Terminal Equipment and Data
Communications Equipment Employing Serial Binary
Data Interchange
S
T
U
V

3
About This Manual
This manual contains information about maintenance and service of BenQ products. Use this
manual to perform diagnostics tests, troubleshoot problems, and align the BenQ product.
Important
Only trained service personnel who are familiar with this BenQ Product shall perform
service or maintenance to it. Before performing any maintenance or service, the
engineer MUST read the Important Safety Information.

Trademark
The following terms are trademarks of BenQ Corporation:
BenQ
Senseye

Other companies, products, or service names may be the trademarks of their respective companies.

4
Introduction
This section contains general service information, please read through carefully. It should be stored
for easy access place.

Important Service Information

RoHS (2002/95/EC) Requirements Applied to all countries require RoHS.
The RoHS (Restriction of Hazardous Substance in Electrical and Electronic Equipment Directive) is a
legal requirement by EU (European Union) for the global electronics industry which sold in EU and
some counties also require this requirement. Any electrical and electronics products launched in
the market after June 2006 should meet this RoHS requirements. Products launched in the market
before June 2006 are not required to compliant with RoHS parts. If the original parts are not RoHS
complaints, the replacement parts can be non ROHS complaints, but if the original parts are RoHS
compliant, the replacement parts MUST be RoHS complaints. If the product service or maintenance
require replacing any parts, please confirming the RoHS requirement before replace them.

Safety Notice
1. Make sure your working environment is dry and clean, and meets all government safety
requirements.
2. Ensure that other persons are safe while you are servicing the product.
3. DO NOT perform any action that may cause a hazard to the customer or make the product
unsafe.
4. Use proper safety devices to ensure your personal safety.
5. Always use approved tools and test equipment for servicing.
6. Never assume the products power is disconnected from the mains power supply. Check that it is
disconnected before opening the products cabinet.
7. Modules containing electrical components are sensitive to electrostatic discharge (ESD). Follow
ESD safety procedures while handling these parts.
8. Some products contain more than one battery. Do not disassemble any battery, or expose it to
high temperatures such as throwing into fire, or it may explode.
9. Refer to government requirements for battery recycling or disposal.

Compliance Statement
1. Caution: This Optical Storage Product contains a Laser device. Refer to the product
specifications and your local Laser Safety Compliance Requirements.

5
General Descriptions
This Service Manual contains general information. There are 2 levels of service:
Level 1: Cosmetic / Appearance / Alignment Service
Level 2: Circuit Board or Standard Parts Replacement

Related Service Information

Service Web Site
BenQ Global Service Website: http://www.benq.com/support/
eSupport Website: http://esupport.benq.com/v2

6
Product Overview
This specification describes a 42.02", 1920x1080 diagonal LCD TV with aspect ratio of 16:9 which
supports up to 1920*1080 HDTV mode and can display true 16.7M colors ( 8-bit per channel/color) .
This LCD TV is completely free from electromagnetic distortion. So you can install it just about any
place. You can simply place it on a table, hang it on the wall. LCD TV reproduces images by adjusting
the brightness, color and contrast of each individual pixel on the screen.

Specification
It has the following features:
(1). Panel:
- Center luminance 500 nits (LCM luminance Typical)
- Contrast ratio approximates 4500:1(Typical)
- Viewing angle (Horizontal and vertical) 178
- Resolution: 1920x1080, 16:9

(2). RF
TV:
- Broadcasting system:
(1) PAL (BG, DK, I)
(2) SECAM (BG, DK)
(3) NTSC 4.43 (BG, DK, I)
(4) NTSC 3.58 (M, BG, DK, I)

- Stereo Sound:
A2, NICAM, BTSC Mono (for M standard)

(3).HDMI:
- Compliance with HDMI 1.3, DVI 1.0 and HDCP 1.1
- SD & HD compatible (480i/480p/576i/576p; 720p50/60, 1080i50/60, 1080p24/50/60)

(4). PC
-Support VGA (640x480), SVGA (800x600), XGA (1024x768), SXGA (1280x1024), WXGA
(1360x768) , WUXGA (1920x1080).
- DDC (Display Data Channel) function is 2B compliance.
- Power saving function complies with the VESA DPMS (Display Management Signaling)
standard (only VGA)

7
(5) Video, Audio and other features
Aspect Ratio Adjustment 4:3, 16:9, Zoom, Panorama
Picture Modes Vivid, standard, cinema, user
3D De-Interlacing 480i, 576i, 1080i
2:2/3:2 film mode detection Yes
3D Comb Filter Yes
PIC/PIP/PBP No
Still Picture (Freeze) Yes
Video
Backlight Control 0~ 10
Features
Noise Reduction Yes
MPEG Noise Reduction Yes
Auto Contrast Enhancement
Yes
(ACE)
Sharpness Enhancement Yes
Motion Optimization Yes
120Hz/MEMC No
Sound Type(analog RF) Mono, Stereo, Dual I/II
L - Mono (RCA audio in) Yes(CVBS,S-Video only)
Steady Sound Yes
Surround Effect SRS Trusurround XT
Audio Audio Preset Mode Standard, Music, Movie, Speech, User
Features Equalizer No
Speaker 10W x 2
Line out Yes
Headphone out Yes

Connector Auto Detection No

Sleep Timer Yes
Eco Mode Yes, auto shutdown after 10 min
PC Power Saving mode (like
Others Yes
DPMS)
Main switch button No
Photo Mode Yes
Blue Screen No

8
(6). Power:
- 100V~240V, 50/60Hz (AC)
- Power consumption (normal operation) < 205W, typical

(7). User Interface:

- Key pads: Power, Menu, Input, Channel Up, Channel Down, Volume+, Volume- keys
- IR remote controller
Model RC-H081
Batteries UM3A x 2
IR Protocol NEC
Carrier Frequency 38 kHz

- OSD (on screen display) for user control interface

- LED indicator for power on/standby

(8). I/O Connectivity

Antenna ATV: 75 IEC Connector x1
Composite Video +L/R x2
S-Video x1 (audio shared with composite)
Input Component Video +L/R x2
HDMI (DVI) x3 (DVI audio shared with PC)
PC (D-sub + PC audio) x1
USB 2.0 x1
Audio line out x1
Output
Head phone x1
Power IEC/CEE-22 Male x1
x1
Other FW upgrade (RS232 signal through D-sub pin 4&
pin 5 or USB)

9
(9). Accessory
User Manual EN / SC / TC
Quick Start Guide Yes
Warranty Card Yes
Remote Control RC-H081
Power Cord 1
Accessory D-sub Cable No
Coaxial Cable No
RCA Cable No
Fixture Gadgets No
Feature Label No
Wall Mount No

(10). Marketing logo

HD Ready No
HD Ready 1080p No
Marketing logo HDMI Yes
Senseye Yes
Audio logo SRS TruSurround XT

10
2. Input / Output Signal Specifications
TV Side
Video 1 Rear
Video 1S Rear
Video 2 Side
YPbPr1 Rear
Input
YPbPr2 Rear
Source
HDMI 1 Rear
HDMI 2 Rear
HDMI 3 Side
PC Rear
Media Side

2.1 RF input
2.2.1 Antenna Input
ATV (input): 75 IEC connector x1

2.2.2 Broadcasting Standards

(1) PAL (BG, DK, I)
(2) SECAM (BG, DK)
(3) NTSC 4.43 (BG, DK, I)
(4) NTSC 3.58 (M, BG, DK, I)

Stereo Sound:
A2, NICAM, BTSC Mono (for M standard)
PIF 38.0 MHz
PAL D/K 33.57 MHz
CIF PAL B/G, I 34.47 MHz
NTSC M 34.42 MHz
PAL D/K 31.5 MHz
SIF PAL B/G, I 33.4 MHz
NTSC M 33.5 MHz

11
2.2 Composite Video Input

(1) Pin definition (RCA Jacks)

(2) Signal level:

Pin Signal Level Impedance
1 Composite 1.0 Vpp (with sync) 75
2 L audio 2.0 VRMS (max) > 10 k
3 R audio 2.0 VRMS (max) > 10 k

(3) Supporting Timings:

Horizontal Vertical Sub-carrier
Lines
Timing frequency frequency Frequency Remark
per frame
(KHz) (Hz) (MHz)
NTSC 525 15.734 60 3.58
PAL 625 15.625 50 4.43
SECAM 625 15.625 50 4.25/4.40
NTSC 4.43 525 15.734 60 4.43
PAL 60 525 15.734 60 4.43

2.3 S-Video Input

(1) Pin definition

4-pin Mini Din Connector

12
(2) Signal level:
Pin Signal Level Impedance
1 GND
2 GND
3 Y (Luma) 1.0 Vpp (with sync) 75
0.286 Vpp for NTSC,
4 C (Chroma) 75
0.3 Vpp for PAL/SECAM

(3) Supporting Timings:

Same as Composite video.

2.4 Component Video Input

(1) Pin definition (RCA Jacks) and signal level

Pin Signal Level Impedance

1 Y 1.0 Vpp (with sync) 75
2 Pb 0.7 Vpp 75
3 Pr 0.7 Vpp 75
4 L audio 2.0 VRMS (max) > 10 k
5 R audio 2.0 VRMS (max) > 10 k

(2) Audio signal:

(a) connector type: RCA Jacks

(b) Level: 2 VRMS max. (500 mVRMS normal)

(c) Impedance: 10 k

13
 (3) Supporting timing
Horizontal frequency Vertical frequency Dot Clock Frequency
Timing Resolution Support?
(KHz) (Hz) (MHz)
480i 720 x 480 15.735 60i 13.5 Y
576i 720 x 576 15.625 50i 13.5 Y
480p 720 x 480 31.47 60p 27 Y
576p 720 x 576 31.25 50p 27 Y
720p60 1280 x 720 45.00 60p 74.25 Y
720p50 1280 x 720 37.50 50p 74.25 Y
1080i60 1920 x 1080 33.75 60i 74.25 Y
1080i50 1920 x 1080 28.13 50i 74.25 Y
1080p60 1920 x 1080 67.5 60p 148.5 Y
1080p50 1920 x 1080 56.25 50p 148.5 Y

14
2.5 HDMI / DVI Video Input

- HDMI 1.3 compliance

- DVI 1.0 compliance
- HDCP 1.1 compliance
(1) Pin Definition

Pin Signal
1 TMDS Data2+
2 TMDS Data2 Shield
3 TMDS Data2
4 TMDS Data1+
5 TMDS Data1 Shield
6 TMDS Data1
7 TMDS Data0+
8 TMDS Data0 Shield
9 TMDS Data0
10 TMDS Clock+
11 TMDS Clock Shield
12 TMDS Clock
13 CEC
14 Reserved (N.C. on device)
15 SCL
16 SDA
17 DDC/CEC Ground
18 +5 V Power (max 50 mA)
19 Hot Plug Detect

15
 (2) Supporting video timings:
Horizontal Vertical Dot Clock
Timing Resolution frequency frequency Frequency Remark
(KHz) (Hz) (MHz)
720x480
480i 15.735 60i 27 HDMI only
(1440x480)
720x576
576i 15.625 50i 27 HDMI only
(1440x576)
480p 720x480 31.47 60p 27 HDMI & DVI
576p 720x576 31.25 50p 27 HDMI & DVI
720p60 1280x720 45.00 60p 74.25 HDMI & DVI
720p50 1280x720 37.50 50p 74.25 HDMI & DVI
1080i60 1920x1080 33.75 60i 74.25 HDMI & DVI
1080i50 1920x1080 28.13 50i 74.25 HDMI & DVI
1080p60 1920x1080 67.5 60p 148.5 HDMI & DVI
1080p50 1920x1080 56.25 50p 148.5 HDMI & DVI
1080p24 1920x1080 27 24 74.25 HDMI & DVI

(3) Supporting PC timings:

Vertical Horizontal Pixel
Timing Frequency Frequency Frequency Note Mode
(Hz) (kHz) (MHz)
720x400 70 31.5 28.32 VGA HDMI & DVI
640x480 60 31.5 25.17 VGA HDMI & DVI
640x480 75 37.5 31.50 VESA HDMI & DVI
800x600 60 37.9 40.00 VESA HDMI & DVI
800x600 75 46.9 49.50 VESA HDMI & DVI
1024x768 60 48.4 65.00 VESA HDMI & DVI
1024x768 70 56.5 75.00 VESA HDMI & DVI
1024x768 75 60.0 78.75 VESA HDMI & DVI
1280x1024 60 64.0 108.00 VESA HDMI & DVI
1360x768 60 47.7 85.50 VESA HDMI & DVI
1920x1080 60 67.5 148.5 HDTV HDMI & DVI
Remark: PC timings with 60Hz frame rate must be frame-rate locked in video processing.

16
 (4) Supporting Audio:
(a) HDMI mode:
- Support LPCM, two audio channels
- Support audio sampling rate: 32 kHz, 44.1 kHz, 48 kHz
- Support audio bit rate: 16 bits, 20 bits, 24 bits
- Input signal level: 0dB (max)
(b) DVI mode:
Analog audio is supported through PC audio input terminal.
2.6 PC Input

(1) Pin assignment and signal level:

15pin D-sub female

Pin Signal Level Impedance
1 Red Video 0.7Vpp 5% 75
2 Green Video 0.7Vpp 5% 75
3 Blue Video 0.7Vpp 5% 75
4 UART_TXD
(RS232 Output)
5 UART_RXD
(RS232 Input)
6 Red GND
7 Green GND
8 Blue GND
9 PC5V
10 GND (Vsync, DDC)
11 N/C
12 DDC data (SDA) 3.3V and 5V TTL compatible
13 Horizontal Sync 3.3V and 5V TTL compatible 2.2k to ground
(Logic 0: 0.8V, Logic 1: 2V)
14 Vertical Sync 3.3V and 5V TTL compatible 2.2k to ground
(Logic 0: 0.8V, Logic 1: 2V)
15 DDC Clock (SCL) 3.3V and 5V TTL compatible

17
(2) PC audio:

(a) connector type: Mini-Jack (3.5mm)

(b) Level: 2 VRMS (max)

(c) Impedance: 10 k

(3) PC synchronization:

(a). accept separate sync.

(b). Horizontal sync range: 31kHz ~ 68kHz

(c). Vertical sync range: 59 ~ 76 Hz

(4) PC signal support timing

Vertical Horizontal Pixel
Timing Frequency Frequency Frequency
(Hz) (kHz) (MHz)
720x400 70 31.5 28.32 VGA
640x480 60 31.5 25.17 VGA
800x600 60 37.9 40.00 VESA
1024x768 60 48.4 65.00 VESA
1280x1024 60 64.0 108.00 VESA
1360x768 60 47.7 85.50 VESA
1920x1080 60 66.6 138.50
Remark: PC timings with 60Hz frame rate must be frame-rate locked in video processing.

18
2.7 Audio Line Output

(1) Pin definition (RCA Jacks)

(2) Signal level:

Pin Signal Level Impedance
1 L audio 2VRMS (max) > 10 k
2 R audio 2VRMS (max) > 10 k
Signal level is fixed (i.e. not adjusted by TV volume/treble/bass/balance control)

2.8 Headphone Output

(1) Pin definition (3.5 Phone Jack)

(2) Signal level:

Pin Signal Level Impedance
1 L audio 30mV (max) 32
2 R audio 30mV (max) 32

19
3. User Interface Specifications
3.1 OSD Table
Menu Function Adjust Value
Picture Mode Vivid, standard, cinema, user
Backlight 0~10
Brightness 0~100
Contrast 0~100
Picture
Sharpness 0-10
Colour 0~100
Hue 0~100
Colour Temp. Warm, Standard, Cool
Sound Mode Standard, Music, Movie, Speech, User
Balance -50~50
Treble -15 ~ +15
Sound
Bass -15 ~ +15
Speaker Out On/Off
AVC On, Off
Area ( China, Hong Kong, Middle East, Russia )
Auto Search >
Channel < 1~99 >
Colour System PAL, SECAM, NTSC 3.58, NTSC 4.43
Channel
TV System BG, DK, I, M
(ATV Only)
Manual Search < xxx.xx MHz >
Fine Tune < xxx.xx MHz >
Save < 1~99 >
Channel edit >
Auto Adjust Off, On
H Position -16~16
PC
V Position -16~16
(PC Only)
Phase 0~31
Frequency -50~50
Language English, ,,
Full Pixel Off, On
ECO Mode Off, On
Setup
Sleep Timer Off ,15, 30 , 45 , 60, 90, 120 Mins
Reset
Software Upgrade

20
 ACE Off, Low, Medium, High
Senseye
Noise Reduction Off, Low, Medium, High
(senseye
Motion Blur Free Off, On
hotkey)

3.2 Keypad Control:

1. Power key: Press this button to turn the whole system on. And press it again to turn off
the system and enter standby mode.
2. Input key: Press the key to choose input source.
3. Menu: Press this key to pop up the OSD menu and go back to upper level of OSD.
4. (Channel up/down or Menu up/down key):
Use these 2 keys as TV channel up and down. As long as in the OSD menu, use these two
keys to select OSD items straight.
5. +- (Volume +/- or Menu Left/ Right key): Use these 2 keys to adjust the volume. As long
as in the OSD menu, use these 2 keys as function setting and adjustment.

21
3.3 Remote Controller

Fig (1) Remote Control for China Fig (2) Remote Control for HK/ME

22
4. Display Specifications

4.1 Panel Brief Specification:

Item Parameter Specification
1 Display pixels Horizontal 1920 x vertical 1080 (1 pixel=1 RGB cells)
2 Display cells Horizontal 5760 x vertical 1080 cells
3 Pixel pitch 0.4845 mm
4 Cell pitch Horizontal 0.1615mm x vertical 0.4845mm
5 Display pixel type RGB vertical stripe
6 Effective display size Horizontal 930.24mm x Vertical 523.26mm
(42.02 inch, diagonal)
7 Brightness MIN TPY MAX
(cd/m2) Center 400 500 -
Average 400 500 -
8 White variation - - 1.3
9 Contrast ratio 4000 5000 -
10 Color of CIE Red x 0.610 0.640 0.670
Coordinate y 0.300 0.330 0.360
Green x 0260 0.290 0.320
y 0.570 0.600 0.630
Blue x 0.120 0.150 0.180
y 0.030 0.060 0.090
White x 0.250 0.280 0.310
y 0.260 0.290 0.320
11 Grey-to-grey response time - 6.5 -
(ms)
12 Viewing angle 89/89/89/89 -
Refer to panel IIS of panel inspection specification

4.2 Color Temperature Specification:

Mode Color Temperature (x, y)
Cool 13000 K (0.270, 0.270)
Normal 10000 K (0.279, 0.292)
Warm 8000 K (0.294, 0.309)

23
5. Power Specifications
(1) Input Voltage Range
Input AC Voltage range is from 100 to 240 Vac (deviation +- 10%)
(2) Input Current
Maximum Input current is 3.2(RMS)A at (90~132Vac) 1.6(RMS)A at (180~264Vac)
(3) Frequency Range
The unit shall operate within a frequency range of 47Hz to 63Hz.
(4) Power Consumption
Mode Power Consumption LED Color

Standby <1W Red

PC power saving <15W Flash Red

Normal operation 205 W Green

24
6. Audio Specification
1. Audio Amplifier Condition Spec
Input Impedance > 10k
Input Signal Voltage Max. 2Vrms (0dB)
Volume max, 10% THD
Input Sensitivity 500mVrms (-12dB)
Rated O/P
Max. output power (Rated O/P) I/P=0.5Vrms 10 Wrms/CH
O/P=1W, Roll off -3dB Fo(spk) ~ 15kHz
Frequency response (with Speaker)
1kHz, 10% THD Fo(spk)= 130 Hz
THD 1W O/P <1%
S/N Ratio Rated O/P >40dB
Crosstalk RL Rated O/P >40dB
R/L Channel Balance < 3dB
2. Line out Condition Spec
Input Impedance < 1k
Frequency response Rated O/P, Roll off -3dB 100 ~ 15kHz
THD Rated O/P <10%
S/N Ratio Rated O/P >40dB
Crosstalk Rated O/P >35dB
3. Audio Control Condition Spec
Volume Control Range > 60dB
Treble -6dB ~ +6dB
Bass -6dB ~ +6dB

25
7. Physical Specifications

7.1 Physical Dimension & Appearance

7.1.1 Overall Dimensions:

ITEMS Specification
LCD_TV Net Weight 19.6 (KG)
TV Set Dimension W*H*D (without stand) 1016.07mm (W) * 679.46mm (H) * 99.94mm
(D)
TV Set Dimension W*H*D (with stand) 1016.07mm (W) * 746.89mm (H) * 280mm (D)
Bezel Opening Size 939 mm * 531 mm
No tilt and swivel No tilt and swivel

7.1.2 Outer Appearance:

See Fig. 1 Physical Dimension Top, Front and Side View

26
7.2 Construction and Materials on outer surface
ITEMS Bezel Rear Case Stand Cover
Material ABS HB ABS HB ABS HB
Heat Defection Temp. 65C 65C 65C
Flammability 94 HB 94 HB 94 HB
Color Black Black Black
Texture Polished #8000 MT-11020 Polished #8000

7.3 Marking & Labels

7.3.1 Reference Label (Rear panel)
(1) Reference numbers
(2) Manufacture data
(3) Agency Approvals
(4) Power Ratings
7.3.2 Controls & Connectors
(1) AC power cord input: abbreviated labels
(2) User's Controls: standard print

7.4 Appearance Specification

Please be noted that appearance standard criteria will depend on different ID, its related

document can be provided accordingly

7.5 Packaging
7.5.1 Carton Dimension
1110(W)*210(D)*915(H)mm
7.5.2 Shipping Weight
Carton Gross Weight: 22.45KG
7.5.3 Shipping Container
212 Sets/40 container
100 Sets/20 container

27
8. Other Specifications

8.1 Environment Requirements

Operating condition Storage condition
(without package) (with package)
Temperature 0 ~ 40 -20 ~ 60
Humidity 10% ~ 90% RH 10% ~ 70% RH
Altitude 0 ~ 10,000 ft 0 ~ 40,000 ft

8.2 Reliability Requirements

- Demonstration MTBF of the display unit shall be greater than 60,000 hours at 25.

8.3 Safety Requirements

This display unit complies with the following safety rules:

- China: CCC
- ME: CB/CE/SASO/KUWAIT
8.4 EMC Requirements

This display unit complies with the following EMC rules:

- China : CCC,
- ME: CB/CE/SASO/KUWAIT
8.5 ROHS Requirements

This display unit complies with ROHS regulations.

28
Packing

1. Spec. Label ( I 48.4*88.4mm):

29
2. Carton Label (I 48.4*88.4mm):

3. Model Yellow Label:

30
4. Serial Number Label (50*12mm*1pc, Pasted on warranty card):

5. Serial Number coding rule:

31
Customer Acceptance
SQ4231 (AUO panel) LCD TV Customer Acceptance Criteria
1.0 SCOPE

This document establishes the general workmanship standards and functional

Acceptance criteria for LCD TV model VK3211 Produced by Qisda Inc.

2.0 PURPOSE

The purpose of this publication is to define a procedure for inspection of the LCD TV by
means of a customer acceptance test, the method of evaluation of defects and rules for
specifying acceptance levels.

3.0 APPLICATION

The "Customer Acceptance Criteria" is applicable to the inspection of the LCD TV,
completely packed and ready for dispatch to customers. Unless otherwise specified, the
customer acceptance inspection should be conducted at manufacturer's site.

4.0 DEFINITION
The "Customer Acceptance Criteria" is the document defining the process of examining,
testing or otherwise comparing the product with a given set of specified technical,
esthetic and workmanship requirements leading to an evaluation of the "degree of
fitness for use", including possible personal injury or property damage for the user of
the product.

5.0 CLASSIFICATION OF DEFECTS

The defects are grouped into the following classes:

5.1 Critical defect

A critical defect is a defect that judgment and experience indicate is likely to result in
hazardous or unsafe conditions for individuals using, maintaining or depending upon
the product.

5.2 Major defect

A major defect is a defect, other than critical that is likely to result in failure, or to
reduce materially the usability of the product for its intended purpose.
5.3 Minor defect

A minor defect is a defect that is not likely to reduce materially the usability of the
product for its intended purpose, or is a departure from established standards having
little bearing on the effective use of operation of the product.
Note: If Qisda defect undefined failure, and it judged that is reduce the merchandise ability,
Qisda CM Inform this defect. After that parties make communication and decide how to solve.

32
6.0 CLASSIFICATION OF DEFECTIVES

A defective is a product, which contains one or more defects. The defective will be
classified into following classes:

6.1 Critical defective

A critical defective contains one or more critical and may also contain major and/or
minor defects.
6.2 Major defective
A major defective contains one or more defects and may also contain minor defects
but contains no critical defect.

6.3 Minor defective

A minor defective contains one or more minor defects but contains no critical and
major defects.

7.0 EXPRESSION OF DEFECTIVES

Number of defects
Percent of defects = ------------------------------------------ X 100%
Number of products inspected
8.0 INSPECTION STANDARD

Unless otherwise specified, the inspection standard will be defined by MIL- STD-105E
(ISO-2859), SINGLE SAMPLING PLAN. Level is in use all the time, inspection levels are
normal, reduce and tighten.

8.1 Acceptance Quality Level

8.1.1 When a critical defect is found, this must be reported immediately upon detection, the lot
or batch shall be rejected and further shipments shall be held up pending instructions from
the responsible person in relevant organization.
8.1.2
Major Defective: 0.4 AQL
Minor Defective: 1.5 AQL

9.0 GENERAL RULES

The inspection must be carried out by trained inspectors having good knowledge of the
meaning of fitness for use". The inspection must be based upon the documents concerning
the completely assembled and packed product when more defects appear with the same
cause only the most serious defect must be taken into account. Defects found in accessories
packed with the product as connecting cables, plugs, adapters and the like, and being
inspected as a part of the complete product, must be included in the evaluation.

The evaluation must be within the limits of the product specification and, for not specified
characteristics, be related to the design model, limit samples or judgment of a jury of experts.
Faults must be demonstrable.

33
10.0 TEST CONDITIONS

Unless otherwise prescribed, the test conditions are as follows:

. Cold set (switch off for at least 2 hours)

. Nominal mains voltage
. Environmental illumination variable from 500 to 700 Lux (300-700 Lux in panel
spec).
. Temperature: 255
. Warm up time: 30minutes minimum.
. Visual inspection shall be down with the distance from eyes to the sample 45 cm.
. Display mode: Primary mode SXGA 60Hz

11.0 TEST EQUIPMENTS

11.1 BenQ PCs with BenQ display adapter or other specific display adapter, which is
agreed upon by both parties
11.2 Test program by Qisda
11.3 Power saving test tool
11.4 Minolta color analyzer (CA-210)
11.5 Pattern Generator: Chroma
11.6 Fluke or TV signal
11.7 DVD player
11.8 Speaker

34
Level 1 Cosmetic / Appearance / Alignment Service

Visual Inspection & Cleaning

1.0 Inspection distance for different zone: and timing to inspect
Zone A: Front view of the bezel.
Zone B:
a) Top view and right view of the bezel.
b) Front view of base stand.
Zone C: Other areas can be defined as zone C.

A B C
Classification Area A Area B Area C

Illuminant .
location
45 cm 45 cm 45 cm
Watching distance

35

Inspection interval is a function of surface area.
Parts Size A surface B surface C surface

Scan speed 10 sec 10 sec 10 ec

1.1 Appearance Inspection Criteria

A (A surface ) B (A surface ) C (A surface )

(Spec)
(Number of defect) (Number of defect) (Number of defect)
cm 2

23~ 27<~ 23<~ 27<~ 23<~ 27<~

( Area cm ) 2

20 >32 20 >32 20 >32

27 32 27 32 27 32

P < 0.1 mm 2

Ignore Ignore Ignore Ignore Ignore Ignore Ignore Ignore Ignore Ignore Ignore Ignore
Particle
0.1P < 0.2

mm 2

Blemish 4 6 8 10 5 7 8 10 8 10 14 16
(Distance)
|
10 cm

0.2 P <0.3
Color
mm 2

spot 0 0 0 0 2 3 4 5 4 4 6 7
(Distance)
10 cm

P 0.1 mm 2

Ignore Ignore Ignore Ignore Ignore Ignore Ignore Ignore Ignore Ignore Ignore Ignore

0.1 P < 0.2

mm 2

4 6 8 10 5 7 8 10 8 10 14 16
(Distance)
Particle 10 cm

| 0.2P < 0.3

mm 2

0 0 0 0 2 3 4 5 4 4 6 7
Spot with (Distance)

same 10 cm
color 0.3P < 0.5

mm 2

2 2 3 4 3 3 4 5 4 4 5 6
(Distance)
10 cm

Total number 5 6 7 9 7 8 9 11 10 11 12 14

36
 Scratch:
(Scratch): &
Defects of specified area
/ Visual Inspection,
Zone Width / Length 10*10 cm 50*50
2
70*70cm 100*100cm 100*100cm Ruler & when scratch
2 2 2

Minimum distance or cm or
2
or or or is unable avoid by
Of two points 100 cm 2
2500 cm 4900 cm
2 2
10000 cm 2
10000 make condition, then
cm 2
refer to limit Sample
A 0.1/3 mm -- 0 0 0 0 0
B 0.1/5 mm 50 mm 1 1 2 4 4
C 0.2/10 mm 50 mm 2 2 3 4 5
Note: (Severe scratch which disclose the Natural)

Postscript 1Unacceptable of appearance defects(Zone A, B, C)

a. Erasable dirty dots and grease pits.
b. Texture destroyed by shrinkage pool, grinding defect, peel off and flaw.
c. Burn mark, short shot, blister, and grease pits.

Postscript 2Shrinkage mark, melting line, and flow mark please follow as the sample that were
agree by R&D, QA, PM, and ME.

Postscript 3For other unspecified specification please follow as the sample that were agree by R&D,
QA, PM, and ME.

Color variance (under the D65 light source)

(Painting):E<=2; L<=1.5 ; A,B <= 0.6
(Paint, aluminum).E<=2 L<=1.0; A, B <= 0.6
(Paint, non-aluminum)(Raw material) : L,A,B<=0.6 ,E<=0.75

37
No Description Class
1 Packing
1.1 Wrong packing material Major
1.2 Carton damaged (over 6cm dia). Wet, badly taped or stapled, product will not Major
arrive in good condition at customer
1.3 Carton damaged (3cm to 6cm dia), badly taped or stapled, product will arrive in Minor
good condition at customer
1.4 Wrong marking of trade mark Major
1.5 Wrong marking of model number Major
1.6 Wrong serial # marking on carton Major
1.7 Product wrongly placed in box (upside down) Major
1.8 Broken polyfoam or PU foam Major
1.9 Broken packing bag Minor
1.10 Wrong size or poor printing for artwork/character Major
1.11 Bar-code wrong, missing, or damaged Major
1.12 Label on box missing or damaged Major
1.13 Strange object in the box Major
1.14 Unit not corresponding to model stated on external label Major
1.15 Superficial breaking 5 ~ 10 cm dia Minor
2 Accessories
2.1 Missing accessory parts Major
2.2 Wrong Accessory parts Major
3 Appearance of product
3.1 Incorrect color of bezel/ rear cover Major
3.2 Incorrect color of base Major
3.3 Wrong logo or name plate Major
3.4 Poor print of logo or name plate Major
3.5 Label on product Wrong or missing Major
3.6 Scratched or dirty but legible spec. Label Minor
3.7 GAP over Spec Major
3.8 Spot, scratch, grid holes and Burr over spec Major
3.9 Cabinet warped, sagged or bulging 0.5% of surface length Major
3.10 Cabinet warped, sagged or bulging noticeable but 0.5% of surface length Minor
3.11 Sharp stud or edge, which can cause damage not safe Critical
No Description Class
3.12 Finishing of piece parts will not arrived in good condition at the customer Major
3.13 The step between the plastic>1.0 mm Major

38
3.14 Gap between other plastic parts is over spec (refer to PS1) Major
3.15 Wiring or fixing cord comes out of cabinet or jammed Major
3.16 Auxiliary material used during production not removed Major
3.17 Cabinet parts come loose during normal handling, not safe Critical
3.18 Cabinet parts come loose during normal handling, but safe Major
3.19 Tilt/swivel too flexible/not working Major
3.20 Tilt/swivel stiff Minor
3.21 Dirty front bezel and housing cant remove Major
3.22 Dirty front bezel and housing removable easily Minor
3.20 Sticker or loose user control switch which will not function correctly Major
3.21 Missing knob or switch, not safe Critical
3.23 Missing knob or switch, but safe Major
3.24 Poor functional user controls in mechanical Major
3.25 Unreadable printing of user controls label Major
3.26 Rubber foot missing Major
3.27 LED wrong material or missing Major
3.28 Wrong S/N between spec. Label and monitor display Major
4 AC power and signal cable
4.1 AC power or connector not correct or damaged, not safe Critical
4.2 AC power or connector not correct or damaged, but safe Major
4.3 Signal cable contact pin dirty Major
4.4 Signal cable plug dirty or surface damaged, but safe Minor
4.5 Cable crack Major
4.6 Cable scratch (wire not exposed), or dirty Minor
4.7 AC-DC adapter no function Major
4.8 Signal cable contact pin dirty Major
5 Interior of the product
5.1 Use Non-QVL (Qualify vendor list) component Major
5.2 Wrong parts, broken component, but safe Major
5.3 Foreign material
Conductive (Has potential to short circuit) Critical
Non-conductive (Moveable) Major
5.4 Missing hardware, component or screw, stripped screw Major
5.5 Loose hardware/screw or insufficient torque Major
5.6 Poor wire routing, which is no concerned on EMI Minor
5.7 Cold soldering/loose connections (Electrical) Major
5.8 Wires and mechanical structure do not meet UL/CSA or TUV Critical

39
 5.9 Wrong parts, broken component, not safe Critical
5.10 Component burn Critical

PART II. OPERATIONAL INSPECTION CRITERIA

1. TEST PATTERN

KEY PATTERN TEST ITEM

A FULL WHITE H - Size, V - Size
Light Output Measuring the 9 points average
Brightness uniformity check
Impurity, dot check
OFFSET, TILT

B FULL R, G, B, Window pattern Impurity, dot check, mura

C Full White/Black Contrast ratio, dot check, blemish check

D DDC check Check the DDC information,

Including S/N, model, manufacturer name, and
product code.

40
KEY PATTERN TEST ITEM
E 256/32/16 Gray Gray Check
Check color temperature Including
warm; cool; neutral; user

F General-1 pattern Performance/function check

G TV-pattern-square Performance/function check

The grid cant be overlapped

H Scart pattern-vertical gray bar color bar Performance/function check

I DVD Picture Performance/function check

41
 2. Test content
Test Condition TEST ITEM Input Equipment
H - Size, V - Size
VGA480 / Gen 1
Cross-talk
Timing VESA1024 / 256 gray scale Gray scale check D-SUB
DVI Chroma
Timing APPLE16 / BLUE180 MURA
PC Mode Audio
Timing ICL-406 / Gen 1 Picture quality
FULL W, R, G, B Impurity, Spot check
At random PC
PC sound check Audio
Windows pattern Sound
HDTV 720P / Gen 1 Picture quality Chroma
HDTV 1080i / SMPTE RP-133 Picture quality 22293
(1.X
HDTV 1080Pi / Gen 1 Picture quality Y Pb Pr
HDTV version)
KEY NTSC disk
Picture quality DVD player
Output = NTSC 3.58MHz/ 60Hz
PAL disk S-video
Picture quality Fluke
Output = PAL 4.43MHz / 50 Hz AV

L-R balance check Sound quality Y Cb Cr

DVD Use PAL B/G system 1. Vertical color bar

FM Germany stereo or FM Mono 2. Square pattern Y Cb Cr Fluke
picture
Contrast TV channel list choice 4 3. Gray scale ANT
Frequency Stereo sound & Mono
Use NTSC system 1. Vertical color bar
FM Mono 2. Square pattern
Contrast TV channel list choice 4 3. Gray scale
Frequency Mono Sound
Use PAL D/K system 1. Vertical color bar
FM Mono or Nicam DK 2. Square pattern
TV tuner ANT
Contrast TV channel list choice 4 3. Gray scale
Frequency 4. Stereo sound & Mono
Use SECAM L system 1. Vertical color bar
Nicam L or AM L 2. Square pattern
Contrast TV channel list choice 4 3. Gray scale
Frequency 4. Stereo sound & Mono

42
 The Contrast table of Fluke program and TV channel
Program AIR
USA China Taiwan Hong-Kong Singapore Dubai Aus.
(Channel)
01 11 31 41 51 61 71 8
02 12 32 42 52 62 72 2
03 13 33 43 53 63 73 33
04 14 34 44 54 64 74 66 (China 56)

43
3. Specification:

Item Pattern Condition Specification

Contrast: Preset
H size A 1360X768
Brightness: Preset
Contrast: Preset
V size A 1360X768
Brightness: Preset
Light Output 400cd/m2 (Min)
C Brightness
(W/O PMMA) 500 cd/m2 (Typical)
Brightness & Contrast: Preset
I Max. / Min. < 1.3
Uniformity Brightness: Preset
Contrast: Preset
Impurity F Not permitted
Brightness: Preset
Contrast: Preset
Color Check G Every color distinguishable
Brightness: Preset
Contrast: Preset
Offset A < + 0.5 mm
Brightness: Preset
Contrast: Preset
Tilt A < + 0.5 mm
Brightness: Preset
Contrast: Preset X: 0.279 + 0.01
Color coordinate C
Brightness: Preset Y: 0.292+ 0.01
Contrast: Preset Gray bar distinguishable &
Gray Stage Check H
Brightness: Preset No overlap
Any Contrast: Preset 110 ~ 240 V
AC Line Input
Pattern Brightness: Preset 50 ~ 60 Hz
Normal<230 W
Contrast: Preset
Power Management A PC Power saving < 18W
Brightness: Preset
Standby<1 W
Mode Detection Any Detect display mode is correctly
Any condition
Pattern (Preset Timing)
Preset timing displayed in center
Contrast: Preset
Centering A position and all pixel area
Brightness: Preset
indicate
Any
OSD Function Any condition OSD function work is correctly
Pattern

44
5. OPERATIONAL INSPECTION CRITERIA:
No Description Class
1 Warm up time
1.1 After switching on the product the appearance of the picture takes more than 3 sec. Major
1.2 After appearance of the picture, picture quality is not acceptable after more than 5 Major
sec
1.3 No display Major
2 Display Quality (include input: Video, TV, S-video, Y, Pr/Cr, Pb/Cb, DVI and PC)
2.1 H size --- out of specification. Major
2.2 V size --- out of specification. Major
2
2.3 Light output --- out of specification. < 400 cd/m Major
2.4 Offset --- Out of specification. >0.5mm Major
2.5 Tilt --- Out of specification >0.5mm Major
2.6 Brightness & Uniformity --- out of specification. Major
2.7 Color coordinates --- out of specification. Major
2.8 Color Check --- Out of specification Major
2.9 Gray stage check --- Missing stage Major
2.10 Video noise --- If video noise presented Major
2.11 DDC data error / incorrect Major
2.12 Mode detection error Major
2.13 Centering incorrect Major
2.14 Contrast ratio --- out of specification Major
2.15 OSD Malfunction Major
2.16 Zoom ON/OFF Function Failure. Major
2.17 Aspect function failure Major
3 Audio Quality
3.1 Audio malfunction Major
3.2 Speaker no function Major
3.3 Speaker Left / Right channel reverse Major
3.4 Volume mute malfunction Major
3.5 Audio out malfunction Major
4 Remote control malfunction Major
Project distance:6M; Project angle: 30 horizontal degree angle and 30 degree Major
vertical angle

45
Remote control testing distance

Test condition Specification

Min Typ
0 2m 6m
30 2m 6m

46
 PART III INSPECTION CRITERIA
3.1 Panel electrical inspection specification: (AUO panel)
No Inspection Item Specification
1 Line defect Cant be seen.
2 Random dot defect Bright dot 0 dots
Dark dot 7 dots
3 Total dots defect 7 dots
4 Continuous defect Two continuous bright dots 0 pairs
Three or more continuous bright dots( vertical, horizontal, oblique) 0
pairs
Two continuous dark dots 1 pairs
Three or more continuous dark dots (vertical, horizontal, oblique): 0 pair
5 Neighboring Defects Distance between 2 dark dots 5 mm
6 Display scratch Refer to 3.2 Appearance specifications
7 Dust, stain, bubble Refer to 3.2 Appearance specifications
8 Polarizer scratch Refer to 3.2 Appearance specifications
9 Image sticking The image sticking phenomenon should disappear within 45mins after
displaying any pattern continuously for 16hrs under 35degreeC/95%
10 Display Non - uniformity Not noticeable
11 Newton ring Not noticeable
12 Rubbing mark Not noticeable
13 Dim line Not noticeable

Note)
1. For pixel defect, one sub pixel is defined for one pixel.

47
 3.2 Appearance specification
3.2.1 Judgment conditions
1) To be a distance about 45cm in front of LCD TV unit, judge the visual appearance
with humans eyes.
2) If there is any question while judging, check the panel again while operating.
3.2.2 Appearance inspection specification

AUO panel
Judge area Judge item Inspection specification Judge criterion
Major Minor
Active Area Extraneous Foreign Average diameter: D (mm) Numbers
substance, spot D0.15 Disregarded
dent, 0.15<D0.5 n5
Scratch and Foreign Width: W Length: L (mm) Numbers
bubbles in lint/ (mm)
display area Polarizer
W0.1 L10 n5
scratch
Defect It should not be found by eyes.
Dirt
Grains
Bubble in cell (active It should not be found by eyes.
area)
From active The end of polarizer
area outside
2.5mm The edge of polarizer cant be seen.

Bezel Scratch No harm

Dirt
Wrap No dangerous
Sunken No harm
Label No label No allow
Invert label
Broken
Dirt Word can be read.
Not clear
Word out of shape
Mistake No
Position Be attached on right position
Solder Appearance Cant see the abnormal color, shape, hurt, dirt (fused
goods, etc.). If it is necessary, please prepare sample.
Screw Not enough No
Limp No

Note 1: When L>=2W, defect count as line defect.

48
3.3 Timing table
3.3.1 PC system
Refresh Horizontal Pixel
Resolution
Rate(Hz) Frequency(KHz) Frequency (MHz)
720x400 70 31.5 28.320
640x480 60 31.5 25.175
640x480 75 37.5 34.500
800x600 60 37.9 40.000
800x600 75 46.9 49.500
1024x768 60 48.4 65.000
1024x768 70 56.5 75.000
1024x768 75 60.0 78.750
1280x1024 60 64.0 108.000
1920x1080 60 47.7 85.500

3.3.2 Video & S-video mode

Horizontal Vertical
Lines per frame System
frequency(KHz) frequency(Hz)
625 15.625 50 PAL(B,G,H,D,I)
625 15.625 50 SECAM D/K
525 15.734 60 PAL-M
525 15.734 60 NTSC

3.3.3 Component mode

Aspect Ratio: Vertical Freq. Horizontal Freq. Pixel Rate

Resolution
4:3/16:9/Paranoma/Crop/Full (Hz) (KHz) (MHz)

DTV_480i60 712x484 59.94 15.734 13.500

DTV_576i50 702x574 50 15.625 13.5
DTV_480P60 720x480 59.94 31.469 27
DTV_576P50 720x576 50 31.25 27
HDTV_720P50 1280x720 50 37.5 74.25
HDTV_720P60 1280x720 60 45 74.25
HDTV_1080I50 1920x1080 50 28.125 74.250
HDTV_1080I60 1920x1080 60 33.75 74.250
HDTV_1080P50 1920x1080 50 56.2 148.5
HDTV_1080P60 1920x1080 60 67.5 148.5

49
3.3.4 HDMI /DVI Video
Aspect Ratio: Vertical Freq. Horizontal Freq. Pixel Rate
Resolution
4:3/16:9/Paranoma/Crop/Full (Hz) (KHz) (MHz)
VGA_m(720x400@70) 720x400 70.08 31.47 28.320
VGA60 640x480 59.94 31.47 25.175
VGA75 640x480 75 37.5 31.500
SVGA60 800x600 60.32 37.88 40.000
SVGA75 800x600 75 46.88 49.500
XGA60 1024x768 60 48.36 65.000
XGA70 1024x768 70.07 56.48 75.000
XGA75 1024x768 75.03 60.02 78.750
SXGA60 1280x1024 60.02 63.98 108.000
V1360_768_60 1360x768 60.015 47.712 85.500
DTV_480i60 712x484 59.94 15.734 13.500
DTV_576i50 702x574 50.08 15.625 13.5
DTV_480P60 720x480 59.94 31.469 27
DTV_576P50 720x576 50 31.25 27
HDTV_720P50 1280x720 50 37.5 74.25
HDTV_720P60 1280x720 60 45 74.25
HDTV_1080I50 1920x1080 50 28.125 74.250
HDTV_1080I60 1920x1080 60 33.75 74.250
HDTV_1080P50 1920x1080 50 56.25 148.5
HDTV_1080P60 1920x1080 60 67.5 148.5
HDTV_1080P24 1920x1080 24 26.973 74.25

50
Appearance
1. Set external dimension

A B

G E
D

Item Dimension Item Dimension

LCD Enclosure Height
Depth without Stand (A) 100.00 mm 527.35 mm
(G)
Depth without Stand (B) 113.09 mm Stand Length (H) 440.00 mm
Outside Width (C) 1016.07 mm Stand Width (H) 290.00 mm
Height with Stand (D) 749.20 mm
Bezel Height (E) 679.09 mm

51
2. Gap specification

52
53
54
55
56
57
58
Software/Firmware Upgrade Process
Software download procedure

Main chip download procedure (using USB)

Photo Procedure
1.Change bin file name to SQ4242.bin and put the
bin file into the USB .

2. Plug in the USB to the USB port of TV set.

59
3. Open the OSD main menu.

4. Select the and choose the .

5. Press .

6. TV will erase the F/W and download the new

F/W automatically.

60
 7. After download is finished, please press menu to
restart the TV set.

8. If you would like to Power off the TV set, please

un-plug AC power. Because the last memory issue.
(Dont do DC power off.)

How to enter factory mode

Factory Mode (In picture sub OSD, press "info", "2", "7"and "9" RC keys continuously).

61
62
Adjustment / Alignment Procedure
1. Preparation:

(1) Setup input timing SVGA2 (37.88K, 60.32Hz) & white pattern.
(2) Enter factory OSD.
(3) Enter the Auto Turn on mode.
(4) Power off the monitor, then power on again.
(5) Setup unit and keep it warm up at least 30 minutes.
(6) Backlight should set to 10.

2. PC Auto Timing Check:

(1) Timing list

Pixel clock
No Resolution H-freq (kHz) V-freq. (Hz) Remark Proposed
(MHz)

1 720400 31.469 70.08 28.322 877/PG1 VGA-TEXT400-70

2 640480 31.469 59.94 25.175 885/PG1 VGA480-60
3 800600 37.879 60.317 40.00 854/PG1 VESA600-60
4 1024768 48.363 60.00 65.00 856/PG1 VESA768-60
5 1280x768 47.396 59.995 79.5 986/PG2 VESA1280768@60
6 1360x768 47.7 60.015 85.5 989/PG2 VESA1360768@60
7 1280x1024 63.98 60.02 108.0 970/PG2 VESA1024-60
8 1920x1080 66.578 59.93 138.5 Chorma/333 CVT19201080-60-RB

(2) Setup input timing (SVGA60) SMPTE color bar pattern pattern.
(3) Select timing from above timing list.
(4) If position is wrong, press Auto Adjustment function at factory OSD to check this
function

63
3. RGB ADC Calibration:
(1) Setup input timing 800x600 60 Hz & color bar pattern to DSUB connector.

(2) Setup source to PC.

(3) Select 16:9 format
(4) Enter factory OSD
(5) Enter the ADC CAL. page and run Calibration function

4. YPbPr ADC Calibration:

(1) Setup input timing 720P 60hz & color-bar pattern to component connectors.

(2) Setup source to YPbPr1.

(3) Select 16:9 formats.
(4) Enter factory OSD.
(5) Enter the ADC CAL. page and run Calibration function.
*Enter factory mode: Sound Menu + Info + 279

64
 Calibration default value and tolerance
tolerance +-30 tolerance +-30
YPbPr default value PC default value
Y gain 385 R gain 290
Pb gain 343 G gain 290
Pr gain 338 B gain 292
Y offset 459 R offset 505
Pb offset 506 G offset 507
Pr offset 508 Br offset 506
*Normally, the ADC calibration will be done by TSMT.

5. Spec and Table list

Reference: The variances of color coordinate via Red, Green, and Blue:
X Y
Red drive x -
Green drive - Y
Blue drive x Y
Red offset x -
Green offset - Y
Blue offset x Y

Table 1: Color temperature spec

Light output in Dynamic mode
Color temp item CVBS/COMPONENT
@factory OSD Normal
Color 10000K
temperature
x 0.2790.01
y 0.2920.01

65
Table 2: default value of internal gain and RGB drive & offset:
Color temp item CVBS
@factory OSD Normal
Color 10000K
temperature
Red drive 122
Green drive 128
Blue drive 114
Red offset 128
Green offset 128
Blue offset 128

Table 3: limit value of RGB drive & offset:

Color temp item CVBS
@factory OSD Normal
Color 10000K
temperature
Red drive 105~128
Green drive 120~128
Blue drive 105~128
Red offset
Green offset 128
Blue offset

(2) WBC test condition

When do WBC, please check source AV1, Normal mode and 50% level white pattern.

66
6. Color Temperature adjustments:
(1) Send WBA initial Op code (0x12, 0x8) to preset TV status before starting WBA, initial
settings include
- Set source is Internal Pattern (IP).
- Set Color temperature to Normal mode.
- Set picture Mode to Dynamic mode.
- Turn off PQ settings include DC, UV offset, UV Extension and FCA.
(2) Setup the internal pattern to 50% level white pattern (without any pattern signal input)
(3) Use CA210 read the color coordinate.
(4) Adjust the Red, Blue driver to let the color coordinate and light output to meet the table1
spec.
(5) Make sure the max value of RGB Drive is 128 after adjustment.
(6) Turn off internal pattern.
(7) Setup the external pattern to 100% white, and Y need>340 nits at Dynamic mode, normal
temperature, dont need check color coordinate.
(8) Send WBA Copy Op code (0x12, 0x09) to add the following shift values to drive/offset
values of other 14 conditions.

R Gain Shift G Gain Shift B Gain Shift R Offset Shift G Offset Shift B Offset Shift
Normal->Cool +3 -4 +17 0 0 0
Normal->Warm +9 +2 -12 0 0 0
IP->CVBS 0 0 0 0 0 0
IP->YPBPR 0 0 0 0 0 0
IP->PC 0 0 0 0 0 0
IP->HDMI 0 0 0 0 0 0

67
Level 2 Circuit Board and Standard Parts Replacement

Exploded View

68
Disassembly / Assembly
Red mark means the screws need to be removed
1. Disassembly Base Hinge
Green mark means the wire need to be removed

2. Remove Rear Case

69
3. Remove Stand

4. Remove SPK (4 wires)

5. Remove Keypad IR BD (1 wire)

70
6. Remove Lips BD(5 screws)

7. Remove Main SHD (15 screws)

71
8. Remove MB (6 screws)

9. Remove LVDS Cable

72
10. Take Panel from MA Card

73
System Block Diagram

74
Diagram of Signal Flow

75
The LCD TV uses 1366x768 LCD Panel to display image..
There are following input sources:
(1) HDMI connector
(2) D-SUB connector
(3) PC audio
(4) Component
(5) S-Video
(6) Composite
(7) Audio(L/R)
(8) TV Tuner( China & Middle East Region )
As shown in the system block diagram, there are 4 boards in the system. They are:
(1) Main Board
(2) Keypad Board
(3) Power board
(4) IR board

76
Troubleshooting
Flowchart of System Trouble Shooting

Power On OK? 1. Check adapter AC socket to LCD TV.

No
2. Check cable connection between power board and main board.

3. Check power board VCC

Yes

Backlight OK? No
(No full white) 1. Check cable connection between main board and Power Board

2. Check cable connection between Power board and LCD panel

Yes

IR Remote 1. Check remote controller battery.

No 2. Check remote controller.
control, keypad,
and LED OK? 3. Check wire connection between main board, keypad and IR

Yes

OSD Image OK? No 1. Check cable connection between main board and LCD panel.

Yes
Yes
No signal? 1. Check input cable.

2. Check OSD source set up.

No
No
Audio OK? 1. Check wire between Main board to speaker.

2. Check audio input connection.

Yes
Function OK? No 1. Check main board

77
Flowchart of board trouble shooting
Main board
LED OK? 1. Check R445,R448,Q20,Q21
2. Check power +3V3_SB

Yes
No
OSD OK? 1. Check +5V_SB,+3V3_SB, +2V5, +1V2V
2. U10, Check MODULE_ON and PWR_ON

HDMI OK? Check +3V3_HDMI_SW 1. Check U21

No No
, +5V_VDC 2. Check connectors J16,

Yes J17,J5

No
Component OK? Check R341, R342, R343, U10

Yes
PC OK? Check U51, U10
No
Yes
No
Audio OK? No Check U10 Check U36

Yes
No No 1. Check U10
S-Video OK? Check C246 ,C229, L40, L41
2. Check J18

Yes
No No
CVBS OK? Check R614,R622, L53,L42 1. Check U10
2. Check J3,J18

Yes Check
TV OK?
1. VDD5-TUNER VDD5_IF Check U59 +12VDC
2. L48L49
No No
3.SCL _Tuner_ MSDA _Tuner_ M

Check TV Tuner

78
Flowchart of Speaker trouble shooting

No 1. Check U36, AMP_PHONE_L, AMP_PHONE_R, VCC3_148

Main board
2. Check CN3

79
Appendix 1 SCREW LIST / TORQUE
SCREW P/N PHOTO DESCRIPTION QTY TORQUE WHERE USE
(KG-CM)

ASSY TUNER SLIDER? PANEL(1)

ASSY MB MODULE? PANEL(4)
SCREW
86.1G326.6R0 ISO-M4;ANSI-#6 6 19 8-10 ASSY PWB BARs? PANEL(4)
ASSY PSU? PANEL(1)
MACH PH W/FL
ASSY STAND CONNECTOR? PANEL(4)
ASSY BACK COVER? PANEL(5)

SCREW
ASSY PANEL? BEZEL(4)
86.VG314.120 ISO-M3;ANSI-#4 12 10 6-8
ASSY BEZEL? BACK COVER(6)
TAP PH W/FL

SCREW
86.2J224.7R0 ISO-M3;ANSI-#4 7 2 4-6 ASSY SHADING? D-SUB CONNECTOR(2)
STAND OFF ZN

SCREW
ASSY SHADING? HDMI CONNECTOR(4)
86.BA334.6R0 ISO-M3;ANSI-#4 6 5 4-6 ASSY SIDE COVER? HDMI
CONNECTOR(1)
TAP FPH B-ZN

ASSY DTV ADAPTER BD? TUNER

SCREW SLIDER(2)
ASSY CVR CONN SIDE TW (2)
86.VG334.6R0 ISO-M3;ANSI-#4 6 17 4-6 ASSY CVR SLOT SIDE TW (1)
ASSY PSU (5)
TAP PH ZN ASSY M/B (5)
ASSY M/B ADAPTER & DVT SLIDER-(2)

SCREW ASSY SHADING? COMPONENT

CONNECTOR(2)
86.BA324.8R0 ISO-M3;ANSI-#4 8 4 4-6
ASSY SIDE COVER? COMPONENT
FPH W SP/EX CONNECTOR(2)

SCREW
86.VG324.8R0 ISO-M3;ANSI-#4 8 1 6-8 ASSY REAR COVER M/B (1)
PH W/FL

SCREW
86.VG324.270 ISO-M3;ANSI-#4 27 8 6-8 ASSY REAR COVER Bezel Side (8)
TAP PH W/FL

SCREW
FOR FACTORY FIXING JIG AND TV SET
86.1H226.850 ISO-M4;ANSI-#6 85 4 14-16
ASSEMBLY USE
PH W SP/PL

80
Appendix 2 IR Code

81
82
Appendix 3 Wall Mount Dimension

Wall mount Torgue under 20 Kgf

Scale: 0.5
Unit: mm

83