Cover Letter Stuff
Cover Letter Stuff
Cover Letter Stuff
This booklet provides detailed information about creating rsums and cover letters and provides samples to get
you started.
Rsums and cover letters can assist you in landing an interview with a potential employer and may be
required if you apply for an award. As well, the documents give focus to your job search, and assist you in
identifying the skills you have to offer an employer. They are not static and will change to reflect your
development. As well, the documents must be targeted to the needs of the employer.
Your rsum and cover letter should be the best fit between your skills and experience and the
employers needs. Remember: there will never be one final, or right way to present yourself on paper. In
fact, there are several effective ways for you to demonstrate how your skills would benefit an
organization.
A rsum is a summary of your educational background, paid and unpaid work experience,
achievements, and co-curricular experiences. It is a strong statement of your skills, abilities, experiences,
and accomplishments presented in a way that will motivate employers to meet you to discuss
employment opportunities.
A cover letter is a link between your rsum and what you can contribute to potential employers. Your
cover letter will demonstrate your understanding of the needs of the employer, and how your skills and
experience would make you the best fit for the organization.
Do your research. Start with the duties listed in the employment advertisement, if you have one. If you are
applying for unadvertised positions, you will want to learn everything you can about the industry and the
organizations in which you are interested. For a well-targeted and effective rsum and cover letter, you will
need to do the following:
Occupational research: What does someone in that career or occupation normally do? If you are replying
to an advertised position, start with what is outlined in the advertisement itself. Further occupational
research will reveal the skills and knowledge needed by someone in that position, and the required
education or training.
Organizational research: What is the nature of the companys or organizations business? What have they
done (what is their history)? Where are they headed (what are their objectives and strategies)? Who are
their competitors? Who are their clients? What are the organizations values (look for their mission
statement)? Have there been or will there be any organizational changes?
Industry research: What factors affect the industry? What impact do such issues as global or national
trends, political decisions, or economic realities have on the industry?
The second step in creating a rsum or cover letter is to consider the skills you possess. Through examining your
experienceseducation, paid or volunteer work, co-curricular activities, accomplishments, awards, sport, and
personal experiencesyou will create a catalogue of your skills. This is the raw material you need to create an
effective and powerful rsum and cover letter.
A skill is used to get things done, to complete tasks, or to accomplish goals. It can be a trait, an approach, a style,
an ability, or an aptitude. Employers assess your skills to evaluate and predict your potential to successfully
complete the tasks and duties of the position.
There are three types of skills that potential employers will want you to bring to their organization: personal,
transferable, and technical skills.
Personal skills: They include leadership, sensitivity, self-confidence, warmth, and flexibility.
Transferable skills: They are learned, used, and valued in many different types of work or careers. For
example, organizational skills are transferable - you can organize an event, a filing system, financial data,
or lab equipment.
Technical skills: These are more specialized and tend to be specific to career or work. Examples of
technical skills might include analyzing mass spectrometry, administering and interpreting psychological
tests, performing archival storage techniques for museum pieces, investigating international risk
analysis, diagnosing and treating tennis elbow, interpreting imagery in early twentieth-century Canadian
poetry, or writing C++ programs, just to name a few.
STEP 3: Connect what the employer requires and your skills and experience
After you have considered the skills employers are seeking and the skills you have, you can begin to link them
clearly. The chart below shows how the potential employers needs are linked with your skills and related
experience.
Employers needs Requirements
of the field or job in which you are
interested from your research and
possibly the job ad.
Train volunteers
Training
Analyzing
Critical thinking
Effective communication
Decision making
Teamwork
When creating your rsum and cover letter (and later preparing for interviews) it is essential to fully understand
what each one of these broad skill/competency areas comprises. In that way, you will successfully describe how
your experience addresses the breadth of skills the employer is seeking.
For example, analytical skills can include: identifying needs, gathering information, investigating; observing,
analyzing information/data; evaluating; solving problems.
When beginning or reviewing your rsum, consider your own experience (volunteer, extracurricular, and paid
experience and educational experience), and identify the experiences in which you have used certain skills. Here
are a couple of examples.
Experience
Skills acquired
Experience
Skills acquired
On the next three pages is a listing of skills and what they refer to. The following is adapted from Employability
Skills 2000+, at www.conferenceboard.ca/Libraries/educ_public/esp2000.sflb
Fundamental skills
Communication
Read and understand information presented in a variety of forms (e.g., words, graphs, charts, diagrams)
Write and speak so others pay attention and understand (in a small group or in public)
Listen and ask questions to understand and appreciate the points of view of others
Share information using a range of information and communications technologies (e.g., voice, e-mail,
computers)
Use relevant scientific, technological, and mathematical knowledge and skills to explain or clarify ideas
Explain concepts or strategies
Facilitate groups with discussions
Influence individuals or groups
Consult with individuals or groups to obtain or present information
Editing and writing in appropriate ways to ensure that the information is appropriate for the audience
Liaise among individuals or groups
Translate or interpret from one language to another
Manage information
Assess situations and identify problems and their root cause, as well as needs related to the solution
Seek different points of view and evaluate them on the basis of facts
Recognize the human, interpersonal, technical, scientific, and mathematical dimensions of a problem
Be creative and innovative in exploring possible solutions
Readily use science, technology, and mathematics as ways to think, gain, and share knowledge, solve
problems, and make decisions
Analyze and evaluate solutions to make recommendations or decisions
Implement solutions and check to see if a solution works, and act on opportunities for improvement
Plan, design, or carry out a project or task from start to finish with well-defined objectives and outcomes
Coordinate projects or tasks
Develop a plan, seek feedback, test, revise, and implement
Schedule events
Prioritize tasks
Work to quality standards and specifications
Select and use appropriate tools and technology for a task or project
Adapt to changing requirements and information
Continuously monitor the success of a project or task and identify ways to improve
Manage or lead
Work safely
Be aware of personal and group health and safety practices and procedures, and act accordingly
Be responsible
Be adaptable
Learn continuously
The Rsum
Preparing a rsum
A rsum is an outline of your skills, experiences, and accomplishments. It is targeted, dynamic, and evolving,
easy to read, and well presented. In a limited number of pages, utilizing your written communication skills,
within defined parameters of content and presentation, you give a winning account of yourself.
Potential employers are seeking people who can meet their needs and produce resultspeople with potential.
Your rsum communicates this ability. Do you feel you have something unique to offer a prospective employer?
Can you make a difference in profits or cost-cutting efforts, or can you contribute innovative solutions to ongoing problems, or serve clients well, or help with organization management? If you can write a rsum to
address an employers needs, then the employer will be very interested in interviewing you.
Personal information
Name, home address, email, LinkedIn and additional website addresses, and telephone number(s) are
usually part of the application. Make sure that an employer can leave a message for you during business
hours.
Other information, such as height, health, marital status, citizenship and personal photos are not
included, as by Canadian law, this information cannot be asked for by an employer.
Profile
Education
Place the date beside your degree/diploma. If your degree is in progress, state the date you began to
present or anticipated graduation date.
Start with the most recent degree or diploma attained area of study, and educational institution.
Mention CGPA, if outstanding. Be sure to include the scale used here at the University (e.g., 3.7 on a scale
of 4.0).
List key courses, thesis topic if pertinent.
Include any scholarships, bursaries, and awards.
List dates, position title, organization name, and location. Supervisors name, mailing address, and
telephone number are not necessary.
Describe responsibilities and accomplishments using action words (see a list of accomplishment-based
verbs on page 11).
Use the active rather than the passive voice to describe experience and avoid using personal pronouns.
Be direct, assertive, and honest, but not modest.
Include course projects if relevant to the position.
Include paid experience, volunteer experience, and extracurricular experience (experience
Keep the information straightforward and simple.
Use past tense to describe past experiences, present tense for current experiences.
Group the skill sets, such as communication or teaching skills which are required for the position.
Under each skill set, list and describe responsibilities and accomplishments, using action words (see a list
of accomplishment-based verbs on page 11).
Dates and names of organizations are not necessary under skills sets, but it is important to include a brief
work chronology after this section.
Use the active rather than the passive voice to describe experience, and avoid using personal pronouns.
Be direct, assertive, and honest, but not modest.
Include information from course projects and volunteer experience.
Keep the information straightforward and simple.
Use past tense to describe past experiences, and present tense for current experiences.
Skills such as leadership, organizational abilities, communication, and time management can often be
demonstrated in this section.
Clubs, professional associations, community or campus activities, volunteer work, hobbies, and sports
may be included in this section.
You may also choose to include cultural, religious, or political activities, depending on their relevance
and fit with the position and organization.
Indicate whether positions were elected or appointed.
Articulate level of responsibility, duties, and special accomplishments.
References
Unless specifically requested, do not include or refer to references in your rsum. By applying to a
position, you are implying you have references to support the information you are providing.
Other components or section heading possibilitiesSummary of qualifications, under which you can
include an overview of the most relevant skills and experience you offer; these may include computer
and language skills
Awards and scholarships
Related and relevant experience
Volunteer and/or co-curricular experience
Additional training, certifications, and/or professional developmentMemberships and professional
affiliations
Presentations and publications (more commonly found in applications to academic/research position
Rsum formats
What format will you use to showcase your skills and experience most effectively? And what format would the
employer be most receptive to receiving? Make your choice based on what most powerfully highlights
everything you have to offer to an employer.
Chronological format arranges work experience, volunteer experience, and extracurricular experience in reverse
chronological order (start with most recent experience and work backwards). It is the most widely used format
because it is easy to follow. This format highlights the names of your past and present employers. The
chronological format is best used when your career direction is clear and directly in line with your work
experience. Many employers prefer to receive rsums in this format.
Modified chronological format allows the grouping or highlighting of career-related experience while maintaining
reverse chronological order. It is particularly useful when work experience is scattered or not current. Relevant
experiences or categories of experience are emphasized by listing them first.
Functional format lists skills and competencies first, followed by a work chronology section. It allows you to
emphasize skills and abilities as opposed to job titles and work chronology. This format works best when you
have an impressive list of skills but no formal work experience, such as cases of career change, or re-entry into
the job market. This format provides employers with a section that shows work experience listed in reverse
chronological order.
Creative format is a free-form approach, not used very frequently. It is most often used by people trying to obtain
work in the arts and wishing to present a rsum that, by its very structure, highlights their creativity.
Curriculum vit (c.v.) provides a complete profile of your academic achievements, publications, and scholarly
interests, as well as skills developed through academic degrees and related teaching or research experience. It is
appropriate for candidates who have completed a master or doctoral program and who are applying for an
academic teaching position or a research position.
The c.v. can also be required in applications to a graduate or professional program. In this case, the c.v. is really a
more academic version of the rsum, as often the applicant does not have publications or teaching
experience.
Accomplishment-based verbs
Have you been marketing yourself as effectively as possible? Heres a sample list of action words designed to
make your accomplishments stand out on your rsum. Use action words in the present tense if they refer to a
position you currently hold.
Acclaimed
Accomplished
Achieved
Advanced
Appointed
Attained
Awarded
Celebrated
Certified
Commanded
Conceived
Consolidated
Contributed
Customized
Doubled
Enhanced
Entrusted
Established
Exceeded
Excelled
Expanded
Founded
Granted
Grew
Honoured
Impressed
Improved
Influenced
Initiated
Inspired
Introduced
Invited
Launched
Minimized
Motivated
Overhauled
Piloted
Positioned
Presented
Produced
Progressed
Promoted
Proved
Quadrupled
Qualified
Ranked
Rated
Recognized
Redesigned
Reduced
Re-engineered
Refined
Refreshed
Reorganized
Resolved
Restored
Restructured
Revamped
Revitalized
Secured
Selected
Spearheaded
Streamlined
Succeeded
Surpassed
Transformed
Tripled
Vitalized
Valued
Voted
Research the organization in order to have a solid understanding of it before you apply, and highlight
what contributions you can make to it.
Most rsums are initially skimmed for about twenty seconds. In order to make the most of this short
time, you must create a well-written product that is easy to read and visually appealing.
Organize your rsum so that you list your most relevant experience of interest to the employer on the
first page.
Begin with responsibilities and duties that are of most interest to the employer when describing an
experience.
Use point form in your descriptions, starting with action words.
Dont start your bulleted statements with words such as responsibilities or duties to describe your
experiences.
Use headings on your rsum that allow you to present yourself favorably (e.g., Summary of
achievements, Relevant experience).
Consider the number of pages - rsum conventions vary from country to country. In Canada, typically,
most employers expect to see a rsum that is no more than two pages long. For specific types of
positions, such as management consulting positions, one page.
Use only one font - ensure the font is clear, easy to read, and professional looking.
Did you look at the job posting to identify relevant knowledge, skills, and experience to reflect in your
document?
Did you name the sections outlining your experience with the most appropriate titles: work experience,
volunteer experience, extracurricular experienceor relevant experience, additional experience? Do the
descriptions of each experience begin with action verbs whenever possible?
Did you use keywords and phrases in the descriptions of your experience that reflect the position
requirements? Has extra material been eliminated so that an employer will not wonder why you have
included certain points?
Did you list position-related accomplishments? Were you able to quantify any of the accomplishments
(e.g., Supervised forty-five phone operators, or Increased sales by $25,000 during 2010 fiscal year.)
Did you list the experience information beginning first with the most recent within each heading?
Did you consider if your academic work is relevant to the position, and if so, did you add information
about your academic work?
EDUCATION SECTION
Did you provide information about the type of degree, school, and dates?
Did you include majors and specializations, and academic courses, if relevant to the position?
Did you list your educational information beginning with most recent first within each heading?
Did you include other training, licences, and certifications that further enhance your qualifications and
are relevant to the position?
ADDITIONAL SECTIONS
Are these sections relevant to the job or show skills that are necessary or useful, and if not, can they be
excluded? Awards, Honours, and Certificates; Skills or Technical Skills; Languages; Professional
Memberships; Interests (optional); Profile /Summary of Skills (optional at the beginning of rsum)
Order of sections: did you order the sections of your rsum according to their importance for the
position?
Did you double-check the grammar, punctuation, and spelling? Did you have consistency in headings,
tenses, punctuation?
Did you order the information within each section in a reverse chronologically with most recent
information listed first?
Did you check if your rsum should be one page or two pages? Is the layout clean and uncluttered?
Does this format market your skills, experiences, and accomplishments in the best possible light chronological, modified chronological, or skills-based?
Is the font selection appropriate (easy to read but also stand-out, such as Arial, Calibri, Trebuchet)?
Some tips
Be specific. Too many cover letters contain statements that are either too general or are unlinked to the
employers needs; for example, I am organized. If you know organizational skills will be required, offer
your reader proof in the form of an example such as an experience or activity that allowed you to use or
develop those skills.
Support your statements: link skills with related experience. For example, In my capacity as president of
the Fine Arts Students Club, I organize special events and lectures, monthly movie nights, and singalongs, as well as a yearly bus tour to New York.
Ensure there are no spelling and grammatical errors (employers may screen out applicants purely on
errors).
Use the active voice - using the active rather than the passive voice, you make a much stronger
statement in your cover letter with clarity and confidence. Compare passive: In my position at Telus
Mobility, a training manual for new staff was developed and written. active: In my position at Telus
Mobility, I developed and wrote a training manual for new staff.
When the name of the person to whom you are sending the letter is not provided, simply write Re and
add the position title Avoid writing, To whom it may concern. However, include the hiring managers
name whenever possible. This may be found by looking at the organizations website.
When you are sending a letter for an unadvertised position, try to find out the name of the person to
whom address the letter, such as the manager or department head who is responsible for hiring. This
makes the letter more personal, and more likely to be read. Sending your rsum and cover letter solely
to the human resources department may limit the number of contacts you could reach within the
organization.
On the following pages, we have included several sample rsums and cover letters.
Matthew Stewart
Matthew Stewart is a Bachelor of Commerce student preparing to graduate in June. At a recent University of
Toronto job fair, he met a recruiter working for a prestigious consulting firm. While Matthew chose to include a
Summary of Qualification, he also included a headline at the end of his rsum to summarize how he can
contribute to the consulting firm.
Matthew Stuart
123 Eglinton Ave. Mississauga, ON A1B 2C3
416 123-4567 matthew.stuart@mail.utoronto.ca
[MM-DD-YY]
Boston Consulting Group
Brookfield Place, 181 Bay Street
Toronto, Ontario
M5J 2T3
Dear Neeta Sharma:
While attending a job fair at the University of Toronto on [Month Day, Year], I had the
opportunity to meet with Ms. Murphy who was representing your organization. While speaking with her,
she recommended that I apply to Boston Consulting Groups new graduate program. I would bring to
your organization a solid understanding of accounting consulting, as well as experience in client advising.
I am excited about this position because of your organizations mission to create a positive social impact
in partnership with clients.
This past summer, I had the opportunity to work as a Financial Planner intern at BMO Financial
Group. This opportunity enabled me to further develop my client advising skills, as well as my ability to
deliver information via presentations. Over the summer, I worked with 10 corporate clients (mainly small
businesses), working in partnership with a full-time financial planner, while taking on increasing
responsibility during the client meetings. One of my main responsibilities in the role was to build a
workshop aimed at convincing new small business clients to invest at BMO. I delivered this workshop
several times at the branch I was working at, to approximately 10 attendees per workshop. This workshop
was successful in convincing several new clients to invest, and the success of the program was brought to
the attention of BMO Head Office. After attending the workshop, representatives from the Head Office
decided that a version of the workshop should be rolled out to other branches that work with small
businesses, or are aiming to attract small business clients. At the end of summer internship dinner, I
received an award for my work on this project.
Thank you for taking the time to review my application. I hope to speak with you soon. I can be
reached at 416 123-4567.
Sincerely,
Matthew Stuart
Matthew Stuart
123 Eglinton Ave. Mississauga, ON A1B 2C3
416 123-4567 matthew.stuart@mail.utoronto.ca
HIGHLIGHTS OF QUALIFICATIONS
EDUCATION
University of Toronto
Bachelor of Commerce, Specialist in Finance and Economics
Anticipated Completion: June 2015
GPA: 3.64/4.0
Relevant coursework:
Intermediate Accounting I and II
Managerial Accounting
Management Consulting
Investing for Impact
Creative Destruction Lab
Social Impact Scholarship:
Awarded with a scholarship for writing an essay proposing a creative business idea with social impact
RELATED EXPERIENCE
BMO Financial Group
Financial Planner Intern
Mississauga, ON
Summer 2014
Co-consulted with 10 potential corporate clients to develop financial plans based on each clients
specific needs and situations, and successfully convinced all 10 clients to invest
Planned, marketed and facilitated a workshop for approximately 50 potential small business clients;
after positive feedback from attendees, the workshop was reviewed by the corporate training office
and a version of the workshop is being prepared for branch roll-out
Performed at least 15 daily stock/mutual funds transactions, and worked as back-up teller to assist
clients in conducting transactions
Matthew Stewart
ADDITIONAL EXPERIENCE
University of Toronto
Academic Peer Advisor
Toronto, ON
2013-Current
Assisted approximately 100 undergraduate Commerce students select and enrol in courses for
upcoming semester, helping ensure students enrol in courses required for graduation while building a
well-rounded knowledge base
Created and co-facilitated a 1-hour workshop to approximately 200 incoming students about the
University of Torontos academic policies and the course registration process ensuring student
awareness of academic responsibilities
Converted the policy and enrollment workshop into an online module for posting on the program
website; five additional academic programs have requested the slides for posting on program websites
Landscape Pros
Construction Assistant
Mississauga, ON
Summer 2013
On a weekly basis, performed client follow-up maintenance for completed projects, adhering to a predetermined schedule and ensuring clients on-going satisfaction with the organization
Daily prepared the job site completing tasks, such as digging, framing, and demolition as required by
the construction team to enable new builds
In August, assisted in the back office, learning tasks including project budgeting and scheduling
supporting my on-going learning about the financial operations of organizations
2013-2015
Led a team of 10 students in planning the annual launch conference focused on bringing together
students and professionals passionate about creating social impact, including by:
o Assuming responsibility for securing seven seasoned professionals to serve panellists
o Recruiting six teams of students to pitch innovated ideas focused on creating social impact
o Advertising the campaign to Commerce students, resulting in a turn-out of more than 100
students
Jayani Lal
Jayani is a first-year student studying Visual Arts. Although she has no paid work experience, she has
volunteered in a number of positions that are relevant to the role she is applying to a summer positions as a
counsellor and administrator of an arts-based youth camp. To fill two pages in her rsum she has included
testimonials from supervisors or colleagues describing her performance in other positions shes held.
Jayani Lal
95 Queen's Park Crescent, Toronto, ON M5S 2C7
416-123-4567 ~ jayani.lal@mail.utoronto.ca
[MM-DD-YY]
Harbourfront Centre Camps
235 Queens Quay West
Toronto, ON
M5J 2G8
Re: Camps Admin Assistant (Job Ref. # 15SM018-AA-ET)
While reviewing the recent postings for summer positions on the Harbourfront Centres
website, I was excited to find your job posting for a Camps Admin Assistant (Job Ref. #
15SM018-AA-ET). As a first-year student majoring in Visual Studies at the University of
Toronto, I am passionate about contemporary art. I am excited by this position because I
hope to work for a non-profit organization that specializes in arts-based education. I believe
that my experience in office administration and camp counselling aligns closely with the
candidate you are seeking for this position.
For the past two years, I have volunteered approximately 15 hours per week at the
AFCY (Arts for Children and Youth). In my role, I divide my time between completing office
administration work, and providing arts-based education to children in schools. I regularly
provide information to educators via phone and email with regard to the types of
programming AFCY offers, and felt that social media could be an effective method of
informing educators (both current users and other community members) of AFCYs
programming. I proposed that AFCY open a Facebook page, and that I would curate the
content on the page, and launched the page in January 2015. In February, five educators
signed-up for AFCYs programming, all of whom informed AFCY that they had heard about the
organization via Facebook.
I would like to thank you for taking the time to review my application. I hope to speak
with you soon. I can be reached at 416-123-4567.
Sincerely,
Jayani Lal
Jayani Lal
95 Queen's Park Crescent, Toronto, ON M5S 2C7
416-123-4567 ~ jayani.lal@mail.utoronto.ca
PROFILE
A passionate Visual Studies student with experience working in arts-based camps. Skilled in
both the teaching children, and performing camp administrative duties. Now seeking the
opportunity to apply my skills in an innovative arts-based cultural centre.
EDUCATION
University of Toronto
Anticipated Graduation: June 2019
Honours Bachelor of Arts in Visual Studies
Relevant Courses:
Visual Concepts
Visual Strategies
RELEVANT EXPERIENCE
AFCY (Arts for Children and Youth)
Volunteer
Toronto, ON
2012-Current
Volunteer in AFCYs office eight-hours per week answering inquiries from educators by
phone and email with regard to AFCYs programming, and scheduling programming in
schools using scheduling software.
Write copy for and e-mail out a weekly newsletter informing educators of upcoming
events, with the goal of increasing enrollment in AFCYs programs.
Volunteer as a School Arts Assistant to deliver arts programming to children, and to
develop interactive activities for use in the program, successfully engaging children in art
while providing a safe after-school activity.
Jayani has shown herself to be a dedicated and quick-learning. She has a knack
for detail in office work, and has on several occasions developed engaging and
informational activities for our after-school program. ~ Daniel Davids, Manager
Jayani Lal
University of Toronto
Hart House Art Committee Member, Acquisitions Subcommittee
Toronto, ON
2014-2015
2012-2014
Facilitated and assisted in creating the curriculum for two art-based, interactive
workshops over March Break at the AGO to a group of 20 children, 4 and successfully
recruited 4 students into AGOs summer camp program.
As a senior volunteer, assisted in training 5 new volunteers to volunteer with the AGOs
March Break Art Camp, including by delivering mock versions of the camp workshops
successfully ensuring that the camp had enough volunteers to accept 60 children.
In 2013, provided administrative assistance to the AGOs March Break Art Camp during
February by responding to approximately 100 requests from parents via phone and email
interested in enrolling children.
For the past two years, Jayani has been an integral member of the AGO March
Break Art Camp. Thank you, Jaynai, for using your knowledge of art and passion for
working with children to develop the camps curriculum and volunteer base.
~ Sophie Jordan, AGO Volunteer Coordinator
ADDITIONAL SKILLS
Jonathan Chang
Jonathan is graduating is a Bachelor of Commerce student preparing to graduate in June. Jonathan is an
international student, and has also had the opportunity to study abroad during his degree. He chose to use the
modified reverse chronological format.
Jonathan Chang
321 Eglinton Ave. Mississauga, ON B1A 3C2
416 765-4321 jonathan.chang@mail.utoronto.ca
[MM-DD-YY]
Boston Consulting Group
Brookfield Place, 181 Bay Street
Toronto, Ontario
M5J 2T3
Dear Neeta Sharma:
While attending a job fair at the University of Toronto on [Month Day, Year], I had the
opportunity to meet with Ms. Murphy who was representing your organization. While speaking with
her, she recommended that I apply to Boston Consulting Group as a consultant. I would bring to your
organization a solid understanding of accounting consulting, as well as both local and international
experience in client advising. I am excited by the opportunity to work for a multinational organization,
and hope to apply my understanding of the Asian marketplace in my role.
This past summer, I had the opportunity to work as a Financial Planner intern at HSBC. This
opportunity enabled me to further develop my client advising skills, as well as my ability to deliver
information via presentations. Over the summer, I worked with 10 corporate clients (mainly small
businesses), working in partnership with a full-time financial planner, while taking on increasing
responsibility during the client meetings. One of my main responsibilities in the role was to build a
workshop aimed at convincing new small business clients to invest at HSBC. I delivered this workshop
several times at the branch I was working at, to approximately 10 attendees per workshop. This
workshop was successful in convincing several new clients to invest, and the success of the program was
brought to the attention of HSBC Head Office. After attending the workshop, representatives from the
Head Office decided that a version of the workshop should be rolled out to other branches that work
with small businesses, or are aiming to attract small business clients. At the end of summer internship
dinner, I received an award for my work on this project.
Thank you for taking the time to review my application. I hope to speak with you soon. I can be
reached at 416 765-4321.
Sincerely,
Jonathan Chang
Jonathan Chang
321 Eglinton Ave. Mississauga, ON B1A 3C2
416 765-4321 jonathan.chang@mail.utoronto.ca
HIGHLIGHTS OF QUALIFICATIONS
Excellent consulting and team-work skills, with ability to communicate (verbally and in writing) in
English, Cantonese and Mandarin
Analytical and able to develop creative, tailored solutions that deliver social impact
Highly motivated to learn through experience
EDUCATION
University of Toronto
Bachelor of Commerce, Specialist in Finance and Economics
Anticipated Completion: June 2015
GPA: 3.64/4.0
Relevant Coursework:
Managerial Accounting
Management Consulting
Study Abroad:
Doing Business in China (Peking University, Beijing China)
Attended a two-week course focussed on Chinese business practices taught via cases and experiential
learning; topics included MNC operations in China and the financial marketplace
Social Impact Scholarship:
Awarded with a scholarship for writing an essay proposing a creative business idea aimed at creating
social impact
CONSULTING EXPERIENCE
HSBC
Summer 2015
Financial Planner Intern
Hong Kong, China
Co-consulted with 10 potential corporate clients to develop financial plans based on each clients
specific needs and situations, and successfully convinced all 10 clients to invest
Planned, marketed and facilitated a workshop for approximately 50 potential small business clients;
after positive feedback from attendees, the workshop was reviewed by the corporate training office
and a version of the workshop is being prepared for branch roll-out
Performed at least 15 daily stock/mutual funds transactions, and worked as back-up teller to assist
clients in conducting transactions
Jonathan Chang
Maxwell Smith
Matthew is an engineering student, preparing to graduate in June. Commonly in engineering, rsums are 1page and focus on completed project work since students in engineering are more likely to develop engineeringrelated experience through class and co-curricular projects, as opposed to on-the-job.
Maxwell Smith
1234 College St. Toronto, ON
416 987-6543 michael.smith@mail.utoronto.ca
[DD-MM-YY]
Maxwell Smith
1234 College St. Toronto, ON
416 987-6543 michael.smith@mail.utoronto.ca
HIGHLIGHTS OF QUALIFICATIONS
Two years research and work experience in the field of biomedical engineering, including
experience working in a clean room
Applied understanding of software and test procedures in biomedical engineering
Computer Skills: SolidWorks, AutoCAD, Matlab, C++, Minitab, Microsoft Office
EDUCATION
University of Toronto
Bachelor of Applied Science, Major: Engineering Science & Minor: Biomedical Engineering
Anticipated Completion: June 2017
GPA: 3.8/4.0
BIOMEDICAL ENGINGEERING RELATED EXPERIENCE
Apotex Inc.,
Summer 2014
Research and Development Intern
Toronto, ON
Used SolidWorks to design bone screws and ergonomic handles for five implant devices that
were used in the final design of the devices
Performed tests of implant device parts using Instron and force gauges, the results of which
were used in determining the final designs
Gained hands-on knowledge of machine parts (including mill, CNC, and lathe), inspection
(using calipers, micrometers, and CMM), and clean room procedures (including use of a
particle counter)
Attended four animal implant procedures and observed how to use fluoroscope and medical
devices
Emphasis on academic qualifications, related research and teaching experience, publications, scholarly
achievements
Length (number of pages) is often dependent on length of academic career and associated scholarly
work
Used to apply for academic positions (e.g., positions in teaching and/or research at academic
institutions) as well as graduate and professional schools.
Note: For more information about how to create a c.v. to apply to academic positions (e.g., tenure track
professor), please visit our website at www.careeers.utoronto.ca
MARY WHITE
1839 St. George Street, Toronto ON M5V 2D7
416-481-4433, mwhite@sympatico.ca
WORK EXPERIENCE
Summer and
part-time 20102011
Summer 2011
Fall 2010
Part-time 20092010
Summer 2009
Barista, Starbucks
Collaborated closely with a team to deliver fast and courteous service to customers
Organized a new method of processing catering orders that saved time and improved
efficiency
EDUCATION
2012
Mary has now converted the rsum she used for administrative positions to a c.v., which she will use to apply to
a thesis-based master of science. Mary is highlighting her research skills and her technical laboratory skills.
MARY WHITE
416-481-4433mwhite@mail.utoronto.ca
Current address:
1839 St. George Street
Toronto ON M5V 2D7
Permanent address:
4632 Oxford Street
Montreal QC H3R 5T2
EDUCATION
2012
ACADEMIC PROJECTS
2011
University of Toronto
2010
RESEARCH EXPERIENCE
Summer and
part-time 20102011
M. White (416-481-4433)
/2
LABORATORY SKILLS
1H, 13C, 1H-1H COSY NMR spectroscopy
IR, GCMS, and UV spectroscopy
Standard chemical laboratory techniques
Chromatography (gas, thin layer, column)
Preparing of microscope slides and blood samples
Staining procedures, including globin IHC trials, ferric ferricyanide, erythosin B, and acid elution
Accurate record keeping in a laboratory notebook
ADDITIONAL EXPERIENCE
Summer 2011
Fall 2010
Part-time 20092010
Summer 2009
Barista, Starbucks
Provided excellent service to customers and worked well as part of a team
Electronic Applications
Most employers require applicants to submit their rsums and cover letters electronically, and the instructions
on how to do it vary from employer to employer. As well, large employers will ask you to complete online
applications to apply for positions. Here are some general tips to consider:
If you are asked to send a rsum, do not forget your cover letter.
Use a professional sounding email address.
Ensure your email is error free and professional (no emoticons, nor abbreviations).
If the employer prefers attachments, consider sending the cover letter as plain text in the body of the
message and attaching the rsum.
When completing online application forms, take the time to review the online application ahead of time
before completing the form and sending it in. Enter the information carefully.
Generally, it is best to send your documents in a PDF file format. If you are targeting a company
specifically, and you will be applying several times, you can contact the employer to ask the preferred
attachment format.
Have a plain text rsum version available when completing online application forms.
Creating plain-text documents:
To create a plain-text rsum and cover letter, first open your regular text in a word processor. Then, save your
document as a text-only document. Open your text document using a text editor such as Notepad and make any
necessary changes. Here are a few tips for formatting plain-text rsums and cover letters:
Bold, italics, bullets, and various sizes of fonts will not appear in a text rsum. Instead, you can use
capitals for headings in place of bold or underlining. Use a sans serif font such as Helvetica and Arial or a
plain common font such as Times New Roman.
Most email programs wrap text at about sixty-five or seventy-two characters, including spaces.
Therefore, it is a good idea to type no more than sixty-five characters per line with a hard carriage return
at the end of each (i.e., press the Enter key). If you dont, any characters after this point may be dropped
down to the next line, and your rsum will appear disorganized and hard to read.
If your rsum or cover letter contains page numbering, remove this information from the text version.
Do a test and send your rsum to a friend or family member to ensure it looks good on the other end.
Make sure your subject line is appropriateinclude the title of the position for which you are applying.
Make sure you use keywords throughout your rsum (e.g., position titles, skills, education).
Scannable rsums
A scannable rsum is formatted to be compatible with Optical Character Recognition (OCR) software that
converts a paper rsum into electronically readable text. In other words, a scannable rsum is a lot like a plaintext rsum. By storing rsums in databases, recruiters can conduct keyword searches (checking for specific
words that refer to skills, experience and knowledge) to find suitable applicants.
HTML/web rsums
A web rsum is one that contains hyperlinked, clickable text and images created in HTML. Create this type of
rsum if you want to promote yourself on the World Wide Web.