Construction Professional
Studies
Praneeth Wickramarachchi
7/28/2015
Contents
A Professional and Professionalism
Professional roles within the construction industry
Professional institutions within the construction industry
Construction related business organization
Role and function of the modern business manager
Continuing professional development
Recognizing and managing organization culture
Health and safety in construction management
The concept and practice of professional liability
Planning and conduction a formal presentation
Planning and conduction a formal meeting
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A Professional and Professionalism
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Professional in the Construction Industry
Is a person who is paid to undertake a specialized set of
tasks and to complete them for a fee
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Main criteria for professionals..
Expert and specialized knowledge within the field
which one is practicing professionally
Excellent manual/practical and literacy skills
High quality work in
A high standard of professional ethics, behavior
and work activities
Reasonable morale and motivation
Participating for gain or livelihood in an activity
Appropriate treatment of relationship with
colleagues
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Professional are
Trustworthy
Competent
Respectful
Act with Integrity
Considerate
Empathetic
Courteous
Dependable
Cooperative
Committed
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Quality and characteristics of a professional
[Link] advantage of every opportunity.
learn from successful people by finding out how they achieved their success.
2. Start by asking questions.
Successful people will share their knowledge and experiences with you if you ask
good questions that stimulate their thinking and responses. The quality of the
information you receive depends on the quality of your questions. The key to
connecting with others is conversation, and the secret of conversation is to ask
the right questions. A conversation can lead to a relationship, and a nurtured
relationship can produce amazing results.
3. Dedicate yourself.
Two questions you should ask yourself on a fairly regular basis are, "What can I
do to contribute to my profession--to my employer and my professional
association?" and "How can I be professionally accountable?" When you can do
this, you'll get so much more than you give.
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4. Use stories.
Be inventive in selling yourself and your profession. Learn to network,
one on one, by using memorable stories. People will remember the
picture you create in their minds, rather than your words.
5. Develop your persuasive powers.
Being professionally accountable means knowing how to influence people. You
will never say, 'That is not in my job description,' and you will never bring your
own problems
6. Is accountable and takes responsibility for what they do and
say, and for what they leave undone
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Professionalism
Professionalism is defined as the active
demonstration of the traits of a professional
These traits include
knowledge and skill of the profession
Commitment to self improvement of skill and knowledge
Service orientation
Pride in the profession
Creativity and innovation
Accountability for his work
Ethically sound decision making and ledership
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Characteristics of Professionalism
Attitude..
Attitude is a key characteristic of professionalism. A positive attitude not only gives the
appearance of being a professional, it also greatly increases the chances of success.
Coupled with a calm demeanor, the right attitude can get you closer to your business goals
in less time.
Appearance.
Appearance is just one way people rate professionalism. While there are jobs that do not
require a business wardrobe in the traditional sense, appearance counts. Clean clothing
that reflects the style of the wearer and represents the business in a positive way is another
characteristic of professionalism.
Behavior..
Courteous manners matter. People who practice courtesy, remain calm in spite of anxious
surroundings and use appropriate language exhibit professional characteristics.
They behave as professionals and are therefore believed to be professional.
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Vocabulary
Level of professionalism is often judged by vocabulary. It isn't the use of big
words, it's the use of the right words. Professionals can convey their intended
message in a way others understand it.
Mind-Set
The ability to focus is a characteristic of professionalism. For professionals who
succeed, it is "all in their head. Succeeding as a professional requires the right
mind-set. The ability to focus on the task at hand, to see the whole picture as
well as the bit parts, and, most importantly, to see success as an obvious, totally
expected outcome.
Obstacles
Seeing yourself as a professional is the most important characteristic of
professionalism. While money and education can be obstacles in succeeding as
a professional, they aren't the biggest ones. The biggest obstacle many people
face in reaching professionalism is learning to see themselves as professionals. If
you do not see yourself as a professional, no one else will either.
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How is professionalism judged?
Common indicators are..
Attitude
Competence
Communication Skills
Appearance
Appropriateness
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What is expected from a Professional
Self Respect and for others
Accept Personal Responsibility
Know - How
Respect the experience
Problem solving perseverance
A good role model
No gossip
Good time keepers
Effective communication
Dress appropriately
Work well under pressure
Knowledgeable
Good with people
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Stay
Professional Boundaries
Relationships
Communications
Self disclosure
Exploitation
Breaches of Confidentiality
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Why are boundaries important?
Communicate clearly.
All personnel information should be kept strictly
confidential.
Do not discuss co-workers with others especially about
health or health care.
Do not feed into the office gossip.
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Professional roles within the
construction industry
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Types of building construction
In general
Building construction
Heavy/civil construction
Industrial construction
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Three main tiers of careers..
Technical and Management
Skilled
Unskilled or Semi-skilled
Professional roles
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Architect
Civil Engineer
Project Manager
Quantity Surveyor
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Professional Requirements
Education : Generally consists of a university
degree
Experience : Practical know how
Examination : Registration exams for licensing
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Professional institutions within the
construction industry
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Professional Institutions..Why?
Due to the nature of ever increasing construction
projects the responsibilities of individual needed
to be standardized and regulated by professional
institutions in order to avoid vital damages to
both physically to human beings and the
environment and financially to all parties
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Some Professional Institutions..
Royal Institution of Charted Surveyors (RICS)
Australian Institute of Architects (AIA)
Royal Institute of British Architects (RIBA)
Sri Lanka Institute of Architect (SLIA)
Architect Registration Board (ARB)
Project Management Institute (PMI)
Australian Institute of Quantity Surveyors (AIQS)
The Association of Geotechnical & Geo
environmental Specialists (AGS)
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Their roles, responsibilities, activities
and requirement for to be a member..
Discuss..
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Construction related business
organization
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Construction Business organizations
collaboration of professionals with experiences and
expertise to share. Members have access to
educational tools as well as industry news that they
dont get in their day-to-day profession.
Groups offer you a chance to voice your opinion
about federal public policies, educate you about
business management and provide unmatched
networking opportunities
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Construction related organizations can be
Trade bodies
Government departments
Societies
Regulatory authorities
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These organization help to
Maintain standard in the industry
Guide
Provide resources as and when needed
Strengthen the economic performance
Support students to be professional
Increase people understanding
Create conditions for business success
Raise level of productivity
etc
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Who are these organizations?
Department
for Business Enterprise and Regulatory
Reform (BERR) Construction
CABE The Commission for Architecture and the Built
Environment
English Heritage
Energy Saving Trust
NHBC National House-Building Council
The Society for the Protection of Ancient Buildings SPAB
National Association of Women in Construction
The Environmental Agency
The Health & Safety Executive
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Role and function of the modern
project manager
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What Is a Construction Project
Manager?
A construction project manager is the person who
handles a construction job from start to finish
The project manager must possess a combination of
skills including:
An ability to ask penetrating questions.
Detect unstated assumptions.
Resolve interpersonal conflicts.
More
systematic management skills.
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Education
project control and development,
site planning, design,
construction methods/ construction materials,
value analysis,
cost estimating, scheduling,
contract administration,
accounting, business and financial management,
safety, building codes and standards, inspection procedures,
engineering and architectural sciences,
mathematics/ statistics,
Information technology
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The role of the project manager
Planning and Defining Scope
Activity Planning and Sequencing
Resource Planning
Developing Schedules
Time Estimating
Cost Estimating/ Developing a Budget
Controlling Quality
Managing Risks and Issues
Creating Charts and Schedules
Risk Analysis
Benefits Realisation
Scalability and Portability Analysis
Documentation
Team Leadership
Strategic Influencing
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Customer
Liaison
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Construction Project Manager
Responsibilities:
Oversee the construction project from start to finish.
Perform a key role in project planning, budgeting, and identification
of resources needed.
Create the teams, develop the objectives/goals of each and assign
individual responsibilities.
Project accounting functions including managing the budget,
tracking if team expenses and minimizing exposure and risk in the
project
Ensure that construction activities move according to predetermined schedule.
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Monitor the progress of the construction activities on a regular
basis/ hold regular status meetings with sub-teams.
Maintain strict adherence to the budgetary guidelines, quality and
safety standards.
Periodic inspection of construction sites.
Identify the elements of project design and construction likely to
give rise to disputes and claims.
Serve as a key link with the clients and review the deliverable
prepared by the team before passing onto client.
Devise the project work plans and make revisions as and when need
arises.
Communicate effectively with the contractors responsible for
completing various phases of the project.
Co-ordinate the efforts of all parties involved in the project, which
include the architects, consultants, contractors, sub-contractors and
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laborers
Qualitative and Other Attributes
Required
Ability to plan and organize a team effort.
Good client management and goodwill building ability.
Capacity to motivate, lead and boost morale of the teams.
Effective time management and logical decision-making
ability.
Capacity to handle pressure.
Willingness to travel extensively across the construction
sites.
Physical and mental fitness is a given.
Strong focus on quality
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General Responsibilities of a
Construction Manager
Help in the acquisition of land,
Help the planning process,
Obtain permits,
Hire workers,
Keep tabs on the progress of the construction job
Responsible for handling complaints or problems along
the way.
Ensure that it is being completed in a correct manner.
They are the go-to person for most of the parties
involved with the entire project.
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Continuing Professional
Development (CPD)
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What is CPD?
a means of supporting people in the workplace to
understand more about the
environment in which they work,
the job they do and
how to do it better.
It is an ongoing process throughout our working lives.
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According to the Chartered Institute of
Personnel and Development (CIPD), CPD
should
be continuous - professionals should always be looking for
ways to improve performance
be the responsibility of the individual learner to own and
manage
be driven by the learning needs and development of the
individual
be evaluative rather than descriptive of what has taken
place
be an essential component of professional and personal life,
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never
an optional extra
What can be counted as CPD
Certified attendance at conferences, seminars, workshops or
courses having a formal structure.
Successful completion of a relevant programme of accredited study.
Private study, the learning outcomes of which can be
demonstrated.
Attendance at meetings, working groups or panels where a
significant personal contribution is made.
Job development and experience-based learning.
Assisting in the professional development of others through
coaching, mentoring, assessing or counseling.
The publication of material, including research, relating to ones
profession.
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The
preparation and delivery of presentations to colleagues, fellow
Benefits for individuals
Improve your career prospects by achieving additional qualifications.
Respond to changing conditions at work.
Achieve your career goals by focusing on your training and
development.
Achieve advancement at work.
Earn more by showcasing your achievements. A handy tool for
appraisals.
Build confidence and credibility, you can see your progression by
tracking your learning.
Change career
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Meet the requirements of professional bodies
Understand the latest developments in your field
Develop your knowledge of the environment in which
you work
Be better at doing your job
Cope positively with change by constantly updating
your skill set.
Achieve personal development
Be more productive and efficient by reflecting on your
learning and highlighting gaps in your knowledge and
experience
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Benefits for organizations
As organizations shift the responsibility for personal development back to the
individual, the ability and insight to manage your own professional growth is seen as
a key strength.
Helps maximize staff potential by linking learning to actions and theory to practice.
Helps HR professionals to set SMART (specific, measurable, achievable, realistic and
time-bound) objectives, for training activity to be more closely linked to business
needs.
Promotes staff development. This leads to better staff morale and a motivated
workforce helps give a positive image/brand to organizations.
Adds-value, by reflecting it will help staff to consciously apply learning to their role
and the organization's development.
Linking to appraisals. This is a good tool to help employees focus their achievements
throughout the year
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What is the process
CPD isn't a fixed process, although we do lay down certain
basic processes.
Fundamentally, it is about
setting yourself objectives for development
Then charting your progress towards achieving them.
It's about where you want to be, and how you plan to
get there
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What are the benefits of keeping a
CPD record
CPD is an investment that you make in yourself. Its a way of planning
your development that links learning directly to practice. CPD can help
you
keep your skills up to date,
prepare you for greater responsibilities.
boost your confidence
strengthen your professional credibility
help you become more creative in tackling new challenges.
CPD makes your working life more interesting
can significantly increase your job satisfaction
can accelerate your career development
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an important part of upgrading to chartered membership.
The Royal Institution of Chartered Surveyors (UK)
approached the definition of CPD by ways of explaining
each word in turn. It is (as follows):
continuing, because learning never ceases, regardless of
age or seniority;
professional, because it is focused on professional
competence in a professional role; and
concerned with development, because its goal is to
improve personal performance and enhance career
progression, which arguably is much wider than just
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formal
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CPD from the RIBA
The RIBA's CPD programme helps keep our members and other
construction professionals up-to-date with support, new ideas,
and updates. Offer advice and quality CPD through:
seminars on key topics from our nations and regions
regional CPD clubs
advanced CPD such as project management and school design
conferences throughout the country
an exciting calendar of cultural activities
CPD Roadshows
RIBA Online CPD
NBS Learning Channels
the RIBA CPD Providers Network.
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Planning your CPD
Analyze
your strengths and weaknesses
Look ahead at what areas you need to develop
Decide what areas you need to develop
Plan and research your learning activities
Carry out your CPD
Record the individual activity online
Review and reflect on what you learned in that CPD
Put what you learned in to practice
Regularly review, analyze and assess your needs
Make CPD a regular part of your professional life
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Recognizing and managing
organization culture
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What is organizational culture?
Organizational culture is the personality of the
organization
It is simply the way we do things around
Organizational culture conveys the beliefs and
ideas of the goals that need to be pursued by
and the appropriate standards of behavior the
members of the organization utilize to attain
their respective organizational goals
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Why it matters?
Culture makes the difference
Research has shown its powerful impact on
performance and long term effectiveness of
organizations
The effects on employee morale and retention,
commitment, productivity and innovation are well
documented
Dominant characteristics
Organizational leadership
Management of employees
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Culture of the organization can be tiered into 3
levels based on their visibility and how closely
they are adhered to in the organization.
The first level is Artifacts and Behavior.
The next level is Values.
Level of Assumptions and Beliefs.
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Challenges to change
The crisis
New competitors
Demanding customers
Complaining staff
Decreasing profits and sales
Merger or reorganization
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Organizational culture impacts
Daily behavior
Organizational performance
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If you dont use culture, culture will
use you.
If you are not aware it will shape you.
Human beings copy, coach and correct each
other to fit into the group
So make sure culture work for you, instead of
against your necessary change
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There are 7 primary characteristics of
organizational culture
1. Innovation and Risk Taking:
2. Attention to Detail:
3. Outcome Orientation:
4. People Orientation:
5. Team Orientation:
6. Aggressiveness:
[Link]
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Five major reasons for wanting to create an
appropriate and positive organizational
culture for your company
1) A strong organizational culture will attract high level talent.
2) A strong organizational culture will help to keep your top level
talent
3) A strong culture creates energy and momentum.
4) A strong and successful organizational culture should alter the
employees view of work
5) A strong and positive organizational culture will help make
everyone more efficient and successful.
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Team roles and its responsibilities
Meredith Belbin's theory, popularly known as
Belbins team roles theory
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Team members don't have specific responsibilities, but their
participation is critical to the team's success. Team members must
agree to:
Be enthusiastic and committed to the team's purpose.
Be honest and keep any confidential information behind closed
doors.
Share responsibility to rotate through other team roles like
facilitator, recorder, and timekeeper.
Share knowledge and expertise and not withhold information.
Ask questions, even seemingly "dumb" ones. Often the new
perspective of "inexperienced" team members can provide insight.
Fulfill duties in between meetings.
Respect the opinions and positions of others on the team, even if
the person has an opposing view or different opinion.
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Health and safety in construction
management
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Construction projects have a wide variety of risks
associated with each of them (labor risk, monetary risk,
environmental risk, Equipment failure and power outage
risk), as a large amount of physical labor is being done
with dangerous pieces of equipment, often in dangerous
scenarios.
A lot of money is often at stake as well, which adds
pressure to the people running the construction project.
Knowing what these risks are before and during the
project will help you to avoid them.
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Health and Safety Executive
HSE is the national independent watchdog for
work-related health, safety and illness.
We are an independent regulator and act in the
public interest to reduce work-related death and
serious injury across Great Britains workplaces.
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Different people in the construction industry
needs to know what they need to do to meet legal
responsibilities for health and safety.
Smaller builder
Client
Principal contractor
CDM coordinator
Designer
Contractor
Worker
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Everyone controlling site work has health and
safety responsibilities. Checking that
working conditions are healthy and safe before
work begins,
ensuring that the proposed work is not going to
put others at risk,
require planning and organization.
This applies whatever the size of the site
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Safety topics
Site organization- Everything you need to know about organizing a
safe and healthy construction site.
Slips, trips and falls - Assess, eliminate and control the risks of slips,
trips and falls on construction sites.
Work at height- The hierarchy of controls for working at height, from
working at ground level, using towers, scaffolds, platforms and ladders
and, as a last resort, fall restraints and safety netting.
Structural stability- Assess the risks and prevent unintentional
structural collapse during alterations, demolition and dismantling; and
the measures you need to take to prevent accidents in excavations.
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Cranes- All lifting operations involving lifting equipment must be
properly planned by a competent person; appropriately supervised; and
carried out in a safe manner.
Electricity - Work safely with power supplies and electrical equipment;
map overhead power lines and underground cables to prevent
accidental contact with machinery.
Fire- Identify the risks of fire; control combustible materials and
ignition sources; and make it clear exactly what to do if fire does break
out.
Mobile plant and vehicles- Assess the risks, establish competence to
operate and control access to telehandlers, excavators, mobile work
platforms, dumpers and road vehicles.
Demolition- All demolition, dismantling and structural alteration
should be carefully planned and carried out by competent practitioners.
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Health topics in construction
Asbestos- Identify asbestos risk, apply for a license to work with
asbestos, dispose of waste safely and legally, and train workers in
safe handling of asbestos
Carbon Monoxide- There are three main ways in which
construction work can interface with CO gas issues: Site worker and
security staff facilities; refurbishment work on existing buildings,
and the Gas Safe Register for gas engineers
Manual handling and musculoskeletal disorders- If you cannot
avoid manual handling tasks, assess the risks carefully and provide
information about the size and distribution of the load.
Dermatitis- Find out about the substances that can cause irritant
and allergic skin conditions in the construction industry, and how to
protect your workers from coming into contact with them.
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Respiratory disease- How to reduced workers exposure to
substances that cause respiratory disease or breathing difficulty.
Noise - How to avoid, eliminate and reduce noise at work and, if you
cannot avoid noise, offer your workers hearing protection.
Work related stress - Use HSEs Management Standards for Workrelated stress to assess and eliminate stress from the workplace
Hand-arm vibration- Assess the risk of injury from vibrating power
tools and then take positive action to eliminate the risk or reduce it to
a low level.
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Help yourself to better business
Get started with Health and safety made simple
Lead and promote health and safety in your organization
Involve your workers in health and safety
Manage absence and return to work
Understand your legal responsibility
Use the Management Standards for work-related stress
Read how other businesses saved time, money and effort
How are you doing? Some essential questions to assess
your performance
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Business benefits
Good practice in health and safety makes sound business
sense. You can:
Protect your workers from the suffering caused by
accidents and ill health
Reduce absences and sick leave
Retain staff
Maintain your organization's reputation
Boost productivity and profits
Reduce your insurance premiums and legal costs
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Planning and Conduction formal
Presentations
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Formats of Presentations
Inform employees about recent changes
Motivate a sales team
Explain why a project is running over budget
Educate students on a new subject
Persuade workers to adopt a new production
method
Entertain at the retirement of colleague
etc
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Success of a Presentation..
Right information
Right format
Right audience
Right amount of time
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Presentation Planning
Based on ..
What is the purpose of presentation
Who is the audience
What is the location
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Presentation Planning
What is the purpose of presentation
What is the single most important idea want
to deliver
What obstacles must be overcome
(Resources, competition, Unfamiliarity)
How much does your audience know
Who is the audience
Where will you deliver
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Are there any time or budget limitations
How much audience interaction do you desire
How much time do you have to state your
case
What possible questions and objections might
your audience bring up?
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Planning and Conduction formal
Meeting
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Meetings are vital for management and
communication. Meetings create new ideas
and initiatives.
Properly run meetings:
save time,
increase motivation,
productivity, and
Solve problems.
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The characteristics of a successful
meeting are:
starting and finishing on time,
transaction of all businesses in the agenda in a
satisfactory manner
The observance of proper decorum by all
concerned.
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The choice of structure and style in running an effective
meeting is hugely dependent on several factors:
The situation (circumstances, mood, atmosphere,
background, etc)
The organizational context (the implications and needs of
the business or project or organization)
The team, or the meeting delegates (the needs and
interests of those attending)
You yourself (your own role, confidence, experience, your
personal aims, etc)
Your position and relationship with the team
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Aims of the meeting
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Meeting purposes include:
giving information
training
discussion (leading to an objective)
generating ideas
planning
workshops
consulting and getting feedback
finding solutions/solving problems
crisis management
performance reporting/assessment
setting targets and objectives
setting tasks and delegating
making decisions
conveying /clarifying policy issues
team building
motivating
special subjects - guest speakers
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inter-departmental - process improvement
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How to prepare for a meeting
Be prepared
Have an agenda
Start on time and end on time
Have fewer (but better) meetings
Include, rather than exclude
Maintain the focus
Capture and assign action items
Get feedback
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Speaking at a Meeting: Dos and
Donts
Permission to speak is obtained by raising hand. Member
who first raises his hand should be recognized and given
the opportunity to talk first by the chair.
Except in a few instances of the privileged motions and
motions like points of order and point of information, it
is not courteous to stand or speak while another
member has the floor. The member who does so should
not be allowed to speak next.
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When more than one member properly requests to speak
during a debate, certain rules are applied: the member
who had presented the motion should be given
preference over the others even if late to rise so that he
can clarify the points raised by the members. No one
should be given a second chance until everyone has had
their chances to speak. An intelligent chair can also
alternate speakers from all sides so that various
viewpoints are appreciated.
Speaking is usually not in order until the chair indicates
when to start. Once recognized, the speaker should
address the chair and give his name and state whom
(which committee/group etc) he represents.
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Once a report is presented, it is followed by a motion or
call for action. After the statement of the motion, the
person who presented the report gets the first chance
to talk.
When the chair rises or uses the gong, all talks should
stop.
A time limit should be imposed for each member;
otherwise the meeting may overshoot its projected
adjournment time.
If the discussion lingers on, it can be stopped by a
motion, which requires a two thirds majority to be
sustained
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