(1) computing Frofessions.
(2) Professional Appearance.
(3) Profesional Apperance in dressing
14) Professional behaviour.
(6) characterstics of a professional
16) Professional practices (introduction)
(7) proffession
18)Types of proffession
(9) professional
(10) professionalisam
(12) profesionalisam work place
13) professional ethics
(4) Ethics (introduction)
15) code of Ethics also goals
16) TEEE Code of Ethics
17) principle of IEEE code. Ethics
18) ethics for it worker create theses answers from this text with maximam 2 examples QUAID-E-
AWAM UNIVERSITY
OF ENGINEERING, SCIENCE & TECHNOLOGY
NAWABSHAH, SINDH, PAKISTAN
COMPUTER SCIENCE DEPT
Subject: Professional Practices
Topic: Introduction to Professional Practices
What is Professional Practice
"Professional Practice" refers to the application of knowledge, skills, and
ethical standards in a specific profession.
Professional Practice refers to the activities that allow individuals to apply
their knowledge and skills in their industry, job role, or workplace.
It Encompasses the methods, behaviors, and responsibilities expected of
individuals within their field.
What is Professional Practice
It encompasses the business carried out by various professionals, such as
accountants, architects, lawyers, doctors, and teachers, who provide services
for remuneration from client.
This
includes adhering to industry standards, maintaining confidentiality,
engaging in continuous learning, upholding legal and ethical obligations, and
demonstrating competence and integrity in all interactions.
Professional practice varies by field but generally involves a commitment to
quality, accountability, and respect for clients, colleagues, and the community.
What is Professional Practice
It encompasses the business carried out by various professionals, such as
accountants, architects, lawyers, doctors, and teachers, who provide services
for remuneration from client.
This includes adhering to industry standards, maintaining confidentiality,
engaging in continuous learning, upholding legal and ethical obligations,
and demonstrating competence and integrity in all interactions.
Professional practice varies by field but generally involves a commitment
to quality, accountability, and respect for clients, colleagues, and the
community.
What is Profession
A Profession is an Paid Occupation.
A Profession is an occupation or career path that requires
specialized knowledge, skills, and training, often
regulated by a governing body or set of standards.
Examples of Professions include doctors, lawyers, engineers,
teachers, and accountants.
A profession is important because it plays a significant role in
both individual lives and society as a whole.
Types of Profession
Here are some common types of professions
1. Healthcare and Medical Professions
Examples: Doctors, Nurses, Dentists, Pharmacists, Physical Therapists,
Psychologists
Description: These professions focus on diagnosing, treating, and preventing
illnesses to improve patient health and well-being.
2. Law Professions
Examples: Lawyers, judges, Paralegals, Legal Analysts,
Description: Legal professionals uphold justice, advise clients on legal
matters, and represent them in court.
Types of Profession
3. Educational Professions
Examples: Teachers, professors, school administrators, librarians
Description: Education professionals teach, mentor, and guide
students, helping them develop knowledge and skills.
4. Engineering and Technical Professions
Examples: Civil engineers, mechanical engineers, software
developers, architects, data analysts
Description: These professions design, build, and maintain
infrastructure, technology, and systems that benefit society.
Types of Profession
5. Business and Financial Professions
Examples: Accountants, financial analysts, economists, bankers, business
consultants
Description: Business professionals manage finances, analyze economic
trends, advise companies, and help them grow.
6.Creative and Media Professions
Examples: Journalists,
photographers, musicians
writers,
graphic
designers,
filmmakers,
Description: Creative professionals produce and share information,
entertainment, and artistic work with the public.
Types of Profession
7. Scientific and Research Professions
Examples: Biologists, chemists, physicists, researchers, laboratory
technicians
Description: Scientists conduct experiments, research, and analysis to
advance knowledge in their respective fields.
8. Social and Community Service Professions
Examples: Social workers,
community organizers, clergy
counselors,
non-profit
managers,
Description: These professionals help individuals and communities
improve their well-being and resolve social challenges.
Types of Profession
10. Information Technology (IT) Professions
Examples: IT specialists, network administrators, cyber security
analysts, web developers
Description: IT professionals develop, maintain, and secure
computer systems, software, and networks.
11. Public Service and Government Professions
Examples: Policemen, firefighters, military personnel, diplomats,
civil servants
Description: Public servants work to protect the public, enforce
laws, and manage government operations.
What is Professional
A person who is expert at his/her work.
A Professional is a Person who works in a specified activity
with high standards of education, training and ethics.
An individual who earns money by performing a specialized
task or activity.
Someone who does a job that people usually do as a hobby.
Someone with a job that is respected because it involves a high
level of education and training.
What is Professionalism
A specific style of behavior in the workplace.
Professionalism is the conduct, behavior, and attitude expected of
individuals in a professional setting.
It
involves consistently demonstrating competence, integrity,
and respect in all professional interactions.
Professionalism
is about building trust and credibility,
contributing to a positive work environment, and representing
oneself and one’s organization positively.
What are Top Professionalism Qualities?
Communication
Public Speaking
Teamwork
Time Management
Leadership
Keeping your word. This is a big one. ...
Being honest. ...
Supporting others.
Professionalism Morals
Relating to, dealing with, or capable of
making the distinction between right or
wrong conduct.
principles
standards
beliefs with respect to right or wrong
behavior
Right or Wrong
RIGHT In accordance with fact, reason, justice,
law, and morality.
Wrong
Contrary to fact or reason, unlawful,
twisted, immoral, improper.
Professionalism in the workplace
demands the following:
Mature responsibility and show passion for your work
Know how and achieve expected result
Give appropriate feedback and on time to the co-workers
and supervisor
Respect for self and for others and their time
Coming to work with a good attitude and performance
Be friendly and a team player
Problem solving perseverance
Show a willingness to learn and volunteer for new tasks
Important Keys to Being a True
Professional in the workplace
A good role model for others including, their behavior, attitude
and relationships
Good Timekeepers - always in before time, uses time well
Dresses appropriately for the role
Speaks in a way which is appropriate to each different audience
without being
Putting people down.
Knowledgeable about the job, organization, etc.
Good with people
Important Keys to Being a True
Professional in the workplace:
Communicate effectively, whatever the circumstances actively listens
Works well under pressure
Meets deadlines
Offer positive contributions in the official meetings
Prioritizes effectively - Is prepared to put in the time and efforts to get
things
Done, but also manages to have a reasonable work life balance
Is accountable and takes responsibility for what they do and say, and
for what they leave undone.
Nine Ground Rules for Organized Team
Behavior
1. No complaining at all until willing to take action.
2. Blame the process, not the person.
3. Respect everyone on the team, assuming good motives.
4. Directly confront, with no triangulation.
5. Voice opinions strongly and respectfully.
6. Only rely on and restate what you know to be absolutely true.
7. Fully commit to team decisions and strategies.
8. Create accountability among the team.
9. Be an advocate for the team and these ground rules throughout the
organization.
Key Aspects of Professionalism include:
Accountability: Taking responsibility for one’s actions and ensuring
reliable, high-quality work.
Ethics and Integrity: Acting honestly, fairly, and transparently, while
adhering to industry and legal standards.
Respect: Valuing others’ opinions, time, and boundaries, showing
courtesy and empathy.
Competence: Maintaining up-to-date knowledge and skills to perform
effectively.
Communication: Being clear, concise, and considerate in verbal,
written, and digital communication.
Appearance: Presenting oneself in a manner appropriate to the
profession and workplace setting.
Professional Ethics
Professional
Ethics is a set of standards that describe the
professional behavior that is expected in all fields of work.
Professional ethics are the moral principles and standards that
guide behavior and decision-making within a particular
profession.
These
ethics are designed to promote trust, integrity, and
accountability in professional practices, ensuring that individuals
perform their duties responsibly and with respect toward clients,
colleagues, and society.
Professional ethics help establish a shared code of behavior that
defines the reputation and standards of the profession, enhancing
credibility, trust, and consistency in service to the public
Professional Ethics
•Integrity: Acting honestly and transparently, avoiding deceit or misrepresentation.
•Confidentiality: Respecting the privacy of clients and safeguarding sensitive information.
•Competence: Continuously maintaining and improving skills to perform duties effectively.
•Objectivity: Making impartial decisions based on facts and avoiding conflicts of interest.
•Accountability: Taking responsibility for one’s actions and their impact.
•Respect: Treating everyone fairly and with respect, fostering a safe and inclusive environment.
•Loyalty: Upholding the reputation of one’s profession, employer, and colleagues.
QUAID-E-AWAM UNIVERSITY
OF ENGINEERING, SCIENCE &
TECHNOLOGY
NAWABSHAH, SINDH, PAKISTAN
COMPUTER SCIENCE DEPT
Subject: Professional Practices
Topic: Computing Professions
Computing Professions
Computing
Professions refer to careers that involve the use of
computing technology, programming, data analysis, and systems
management.
These roles focus on designing, developing, testing, and maintaining
hardware and software systems that solve problems or provide value to
businesses and individuals.
Professionals involved in the development and/or maintenance of
SW and/or computer HW.
Computer
scientists,
software
engineers,
computer
engineers,
and
some
of
the
telecom
engineers
are generally classified as computing professionals
Some Examples Of Computing
Professions
Computer science: the study of computation and its applications
Software Developer: Creates applications or systems software for user needs.
Data Scientist: Analyzes and interprets complex data to help organizations make
decisions.
System Administrator: Manages and maintains computer systems and networks.
Cyber security Analyst: Protects an organization's computer systems and data from
threats.
IT Consultant: Advises organizations on using technology to meet business goals.
Computer Engineer: Designs and develops computer hardware and integrated systems.
Web Developer: Builds and maintains websites and web applications.
Working of Computing Professional
The workings of computing professions involve a combination of technical skills,
problem-solving, and collaboration to develop, maintain, and improve technology
systems and applications.
Software Development
Role: Software developers write, test, and maintain code for applications and systems.
They use programming languages like Java, Python, C++, and JavaScript to build
software.
Process: Developers typically start by understanding user requirements, often through
meetings with clients or stakeholders. They then design, code, and test the software in
iterative cycles to ensure functionality and usability.
Tools: Integrated Development Environments (IDEs), version control systems like Git,
and testing tools.
Data Science
Role: Data scientists analyze large datasets to uncover patterns,
insights, and trends that can inform decision-making.
Process: They clean and organize data, apply statistical techniques,
and use machine learning algorithms to model predictions or
classifications. They then present findings to stakeholders through
visualizations and reports.
Tools: Programming languages like Python or R, data visualization
tools like Tableau, and machine learning libraries such as
TensorFlow or scikit-learn.
System Administration
Role: System administrators (sys admins) are responsible for the upkeep,
configuration, and reliable operation of computer systems, especially
servers.
Process:
Sys admins install, support, and manage servers, ensuring
they’re secure and functioning. They troubleshoot issues, manage user
accounts, and ensure data backups. They may also monitor performance
and update systems.
Tools: Operating systems (Linux, Windows Server), network monitoring
tools, automation scripts.
Cyber security
Role: Cyber security professionals protect information systems
from threats.
Process: They assess system vulnerabilities, monitor network
traffic, and implement security protocols to defend against
attacks. They may also conduct penetration testing to find and fix
weaknesses in systems.
Tools:
Firewalls, intrusion detection systems (IDS), antivirus
software, and security information and event management
(SIEM) systems.
IT Consulting
Role: IT consultants advise businesses on how best to use
technology to meet their objectives.
Process: They assess a company's existing IT setup, identify
areas for improvement, and recommend or implement
solutions like cloud computing, improved cyber security
measures, or workflow automation.
Tools: Business analysis frameworks, cloud platforms, and
project management software.
Computer Engineering
Role:
Computer engineers design and develop computer
hardware, integrating it with software to create new technologies.
Process: Engineers start by researching and designing hardware
components, then build and test prototypes. They may also work
with software developers to ensure that software runs efficiently
on the hardware.
Tools: Computer-Aided Design (CAD) software, simulators, and
hardware testing equipment.
Web Development
Role: Web developers design and maintain websites and web
applications.
Process: They work with clients or designers to understand the
layout and functionality needs, write code (HTML, CSS,
JavaScript), and test the site across devices and browsers. Frontend developers focus on the look and
feel, while back-end
developers handle the server-side logic and databases.
Tools: Code editors, web frameworks like React or Django, and
content management systems (CMS) like WordPress.
Key Skills Across Computing Professions
Programming:
Most computing roles require proficiency in
programming languages and knowledge of algorithms and data
structures.
Problem-Solving: Computing professionals need to analyze issues and
come up with efficient, effective solutions.
Team
Collaboration: Working in teams is common, as these
professionals often collaborate with other departments and
stakeholders.
Continuous
Learning: Technology evolves rapidly, so ongoing
learning is essential for staying up-to-date with new tools, languages,
and best practices.
Professional Practices
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Topic: Professional Ethics & Code of
Ethics
Introduction
IEEE Code of Ethics
ACM Code of Ethics
Different Scenarios
Cyber Ethics
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Definition Ethics
Set of beliefs about right and wrong behavior.
Professional ethics is important because it dictates to
professionals a series of rules related to the way a professional
acts
towards
the
people
with
whom
he/she
relates
professionally.
Ethics has to do with morality and with the way people act in
the sense of goodness or badness.
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Professional ethics are important because they serve to create
organizations based on moral standards of conduct.
Here are a number of reasons why professional ethics are
important.
Based on a set of rules, it can organize a group of professionals
from the same profession.
The organization formed contributes to the personal growth of
the associated professional.
Motivates teamwork and increases the bonds between
colleagues.
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Creates a system for each profession, called a code of ethics;
in which the duties to be fulfilled by each professional are
twinned.
Provides personal and professional benefits by regulating the
actions of a profession and highlighting the virtues of the
professional.
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Introduction
• Law
Rules that mandate or prohibit certain behavior in
society. Limitation of living is best society that will be
apply through governing activities.
• Moral Values
The fixed moral attitudes or customs of a particular group,
Religion, society define your attitude in a particular
group.
• Ethics
Define socially acceptable behaviors. Define social
behavior that means what kind of efforts you did for the
social life.
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Code Of Ethics
When we talking about any professional organization if we do
our work with the limitation of ethics then organization will be
grow in positive way to progress.
Organization has some rules and regulation that define it and
apply it.
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Code of Ethics
Established by various professional organizations
Produce a positive effect on judgment.
Establishes responsibility of professionals to act ethically
according to the policies and procedures of their employers,
professional organizations, and laws of society.
Organizations assume responsibility to develop, disseminate,
and enforce policies.
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Code of Ethics’ Goals
Provides an aid to individual decision making, presentation
addresses nine different cases (with some overlap).
Intellectual property
Privacy
Confidentiality
Professional quality
Fairness or discrimination
Liability
Software risks
Conflicts of interest
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Unauthorized access to computer systems
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IEEE Code of Ethics
IEEE Code of Ethics: Actions
1. PUBLIC - Software engineers shall act consistently with the
public interest.
2. CLIENT AND EMPLOYER - Software engineers shall act in a
manner that is in the best interests of their client and employer
consistent with the public interest.
IEEE Code of Ethics: Products
3. PRODUCT - Software engineers shall ensure that their products
and related modifications meet the highest professional standards.
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Continued…
IEEE Code of Ethics: Hierarchy
4. JUDGMENT - Software engineers shall maintain integrity and
independence in their professional judgment.
5. MANAGEMENT - Software engineering managers and leaders
shall subscribe to and promote an ethical approach to the
management of software development and maintenance.
IEEE Code of Ethics: Peers
6. PROFESSION - Software engineers shall advance the integrity
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and reputation of the profession consistent with the public Page 11
Continued…
7. COLLEAGUES - Software engineers shall be fair to and
supportive of their colleagues.
IEEE Code of Ethics: Self
8. SELF - Software engineers shall participate in lifelong learning
regarding the practice of their profession and shall promote an
ethical approach to the practice of the profession.
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Principles of IEEE Code of Ethics
Act in public interest
Act in interest of clients and employers
Produce quality products
Maintain independent judgment
Manage ethically
Protect integrity of profession
Support colleagues
Pursue lifelong learning
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ACM Code of Ethics
General moral imperatives: “As an ACM member I will…”
Contribute to society and human well-being.
Avoid harm to others.
Be honest and trustworthy.
Be fair and take action not to discriminate.
Honor property rights including copyrights and patents.
Give proper credit for intellectual property.
Respect the privacy of others.
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Specific professional responsibilities: “As an ACM computing
professional I will”:
Strive to achieve the highest quality, effectiveness and dignity in both the process
and products of professional work.
Acquire and maintain professional competence.
Know and respect existing laws pertaining to professional work.
Accept and provide appropriate professional review.
Give comprehensive and thorough evaluations of computer system and their
impacts, including analysis of possible risks.
Honor contracts, agreements, and assigned responsibilities.
Improve public understanding of computing and its consequences.
Access computing and communication resources only when authorized to do so.
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Organization leadership imperatives: “As an ACM member and an
organizational leader, I will:”
Articulate social responsibilities of members of an organizational unit and encourage
full acceptance of those responsibilities.
Manage personnel and resources to design and build information systems that enhance
the quality of working life.
Acknowledge and support proper and authorized uses of an organization’s computing
and communication resources.
Ensure that users and those who will be affected by a design have their needs clearly
articulated during the assessment and design of requirements; later the system must be
validated to meet requirements.
Articulate and support policies that protect the dignity of users and others affected by a
computing system.
Create opportunities for members of the organization to learn the principles and
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limitations of computer systems.
Compliance with the Code: “As an ACM member, I will:”
Uphold and promote the principles of this Code.
Treat violations of this code as inconsistent with membership in
the ACM.
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Ethics for IT Workers
IT workers have significant responsibilities since their actions
impact data, systems, and user experiences. Ethical guidelines
for IT workers include:
Privacy and Confidentiality: IT workers must respect user
privacy and protect sensitive information. They should avoid
unauthorized access to user data and ensure data is used only
for legitimate purposes.
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Ethics for IT Workers
Integrity: IT professionals should adhere to honesty in their
work. This includes being transparent with stakeholders about
limitations, potential issues, and conflicts of interest.
Competence: IT workers should only take on tasks they are
qualified for and commit to continuous learning. Incompetence
can lead to security flaws, data breaches, and system failures.
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Ethics for IT Workers
Accountability: IT workers must take responsibility for their work. This
means owning up to mistakes and working to resolve them, rather than
shifting blame.
Security: Ensuring the security of systems, networks, and data is
crucial. IT workers should follow best practices for cyber security,
regularly update systems, and guard against unauthorized access.
Social Responsibility: IT workers should consider the broader social
impacts of their work, especially when developing new technology. They
should work to minimize negative societal effects and enhance positive
ones.
Respect for Intellectual Property: IT professionals should not engage in
software piracy, unauthorized copying of code, or unlicensed use of
software.
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Ethical decision making: Case 1
Ali is a database programmer
Large statistical program needed by his company.
Company programmers are encouraged to publicize their work
Ali has found himself stuck on a problem
He has persisted at this for several months.
His manager does not recognize complexity of problem.
She insists job be completed in the few days.
Ali remembers:
Co-worker had given him source listings of their current work.
He also has an early version of commercial software developed at
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Ali studies these programs
Sees two areas of code which could be directly incorporated
into his own program
He uses segments of code both from his coworker and from the
commercial software
He does not tell anyone or mention it in the documentation.
He completes the project and turns it in a day ahead of time.
How does the Code of Ethics help us understand this case?
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Applying the code: Case 1
This case highlights issues involving intellectual property
Ali violated professional ethics in two areas:
1. Failure to give credit for another’s work
2. Using code from a commercial package that was copyrighted
If Ali only “looked” at co-worker’s source code:
Could he then write his own program and still have an obligation
to give credit?
Yes: He should have acknowledged credit in documentation.
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Continued…
Use of commercial software code was also not appropriate:
Ali should have checked to determine whether or not
company was authorized to use source code before using it.
In general:
Desirable to share and exchange intellectual materials
But using software is definitely a violation of code.
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Ethical decision making: Case 2
Aisha’s company has been hired by a client to build a security system.
Because of cost overruns, client has decided to opt for a less secure
system.
Aisha believes information they will store is extremely sensitive.
With weak security:
Employees on workstations could figure out how to access this data.
Online intruders would also have access
Aisha feels strongly that system should be much more secure.
She has tried to explain the risk.
What should Aisha so? Should she refuse to build the system as they
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request?
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Applying the Code: Case 2
This case highlights issues involving privacy.
Company officials:
Have an obligation to protect privacy of their employees. Therefore they should
not accept inadequate security.
Aisha’s first obligation:
Attempt to educate company officials
If that fails, she needs to consider her contractual obligations in honoring
assigned responsibilities.
We don’t have Aisha’s contract, but she may have to choose between her
contract and her obligation to honor privacy and security.
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Ethical decision making: Case 3
A contractor is determining requirements for an employment
agency.
Client describes what is needed when displaying applications
whose qualifications appear to match those for a particular job
Client also further states that names of white applicants are to be
displayed ahead of nonwhites
Further states that names of male applicants are to be displayed
ahead of female applicants
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Applying the Code: Case 3
This case highlights issues involving fairness and discrimination. In this case,
system designer is asked to build a system that, it appears
Will be used to favor white males and discriminate against non-whites and
females
From this is would appear that:
System designer should not do what he or she is told, plus
Should also point out the problematic nature of what is being requested
and ask client why this is being done
If client answers that they plan to use information to favor white males, then:
Computer professional should refuse to build the system as proposed.
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Ethical decision making: Case 4
A software development company has just produced a new software package.
It incorporates new tax laws and prepares both individual and small business
tax returns
The president of the company knows that the program has a number of bugs
He also believes the first firm to put this kind of software on the market is
likely to capture the largest market share.
The company widely advertises the package.
When the product is shipped, it includes a disclaimer of responsibility for
errors resulting from the use of the program.
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The company expects it will receive a number of complaints,
queries, and suggestions for modification. The company plans
to use these to make changes and eventually issue updated,
improved and debugged versions. The president argues that this
is general industry policy:
“Anyone who buys version 1.0 of a program knows this and will
take proper precautions.”
Because of bugs, a number of users filed incorrect tax returns
and were penalized by Rev Canada.
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Applying the Code: Case 4
This case highlights issues involving legal liability for unreliable
code. Software Company (and president in particular) violated
several principles in the ACM code of ethics. Since he was aware
of bugs in the product, he did not strive to achieve the highest
quality.
By failing to inform consumers about bugs to system, principle
2.5 was violated. Here the risks to users are so great they have to
pay penalties for mistakes which result from the program.
By law companies can make disclaimers only when they are in
“good conscience” (Disclaimer does not meet legal test, violated
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Thank you!
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QUAID-E-AWAM UNIVERSITY OF
ENGINEERING, SCIENCE &
TECHNOLOGY NAWABSHAH, SINDH,
PAKISTAN
COMPUTER SCIENCE DEPT
Subject: Professional Practices
Topic: Professional Appearance
Definition
Professional
appearance is a part of professionalism that involves
looking clean, neat, and appropriate for the job.
Professional
appearance helps to communicate effectively and
appropriately for the workplace.
Professional
Appearance is important because it plays a
crucial role in how others perceive us in the workplace, and it
can directly impact career growth and interpersonal
interactions.
Here are some key reasons why it
matters:
1. First Impressions Matter
People form initial opinions within seconds, and a polished appearance
can create a positive first impression. It communicates confidence,
competence, and attention to detail, setting a strong foundation for
any professional relationship.
2. Boosts Credibility and Trust
A professional appearance can enhance credibility and make others
more likely to trust your judgment and expertise. This is especially
important in roles that require leadership or customer interaction,
where trust and reliability are essential.
Here are some key reasons why it
matters:
3. Reflects Respect for the Workplace
Dressing appropriately demonstrates respect for the organization,
the workplace culture, and the people you work with. It shows you
take your role seriously and understand the expectations of the
work environment.
4. Influences Perception of Competence
People often associate a well-groomed appearance with
competence. While skills and knowledge are essential, dressing
professionally reinforces that you are capable and attentive to the
details, which can boost others’ confidence in your abilities.
Here are some key reasons why it
matters:
5. Builds Self-Confidence
When you feel that you look your best, you’re likely to feel more confident.
This inner confidence can improve how you present yourself, interact with
others, and handle tasks or challenges, leading to better performance overall.
6. Enhances Career Growth Opportunities
Professional appearance can play a part in career advancement. It shows that
you’re ready for more responsibility and capable of representing the
company’s values and image, making you a more attractive candidate for
promotions or new opportunities.
Professional Appearance in Dressing
Your clothing creates an image of you.
People form opinions based on the way you dress. When part of an
organization, it is very essential that you follow the dress code
specified by the organization.
A dress code brings in uniformity to the workplace and forms part
of the organization culture.
Do not dress aggressively, a workplace comprises different people,
wear something that will help you fit in there.
Refrain from using heavily scented perfume, or lotions that could
bother coworkers.
Professional Performance
Accountability and personal responsibility are essential.
This means showing up to the office on time, ready to work. If
you’re going to be late to the office, call or email your
supervisor to let them know.
Individuals
demonstrate ethical behavior through optimal
performance and by not taking credit for the work of others.
They show respect to their supervisor, follow instructions and
are friendly to good faith criticism.
Professional Behavior
Have
a clear-cut divide between your personal life and
professional life. There is a famous saying “when at work leave
your worries at home, and when at home leave your worries at
work”.
Respect other’s personal space. If a supervisor’s or co-worker’s
door is closed, it general means he/she is busy. Always knock and
wait for response. Avoid disrupting a person unless an issue at
hand requires an immediate attention.
Individuals
act professionally by showing up on time for
appointments and meetings, avoiding office gossip, answering
phone calls in a timely and thoughtful manner.
Professional Behavior
Abide by the office hours fixed by the organization. However,
due to some unforeseen circumstances when unable to do so,
they must inform the supervisor and HR office.
Communicating differences of opinion respectfully and in the
appropriate behavior.
Unprofessional behavior can include gestures, words,
expressions or other actions, such as acting bored during
meetings to show disinterest.
UNPROFESSIONAL BEHAVIOR
Conduct that could be characterized as harassment or discrimination.
Verbal threats of violence, Revenge, or complaints.
Inappropriate physical touching or contact.
Arguing in front of customers, clients and families.
Physical actions that threaten others such as throwing or knocking
down objects.
Insults, verbal comments, or criticism intended to rubbish or criticize
others.
Inappropriate communication
Inappropriate self-disclosure
CHARACTERISTICS OF A PROFESSIONAL
Honest
11
Skilled
2211
Well-Mannered
31
Trustworthy
41
Thoughtful
51
Loyal
61
Helpful
71
HOW ARE YOU JUDGED AS A
PROFESSIONAL?
Your Communication
Your Image
U
JUDGED
AS
PROFESSIONAL?
Your
Communication Your Image Your Competence
Your Appearance
Your Behavior (your conduct with others)
Your Attitude (way of doing work)
