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Pricing for companies of all sizes

Start for free, then scale as you grow.

Free

$0 USD

  • Sandbox environment
  • Access to all features for testing
  • Test up to 5 accounts with no time limit
Start for free

Pay as you go 

Starts at $16.45/month for 5 accounts

  • Pay for each Connected Account
  • Start small and scale as you need
  • Month by month, with no contract
Compare Entry, Core, Plus

Pricing for scale

Connecting hundreds, thousands, or millions of users?

  • Annual plans with discounts for commitment, length of contract, and upfront payment.
  • Uptime guarantees
  • Full or Premium onboarding & support
Contact us

Free

$0 USD

  • Sandbox environment
  • Access to all features for testing
  • Test up to 5 accounts with no time limit
Build for free

Pay as you go 

Start at $10/month for 5 accounts.

  • Pay for each Connected Account
  • Start small and scale as you need
  • Month by month, with no contract
Compare Entry, Core, Plus

Pricing for scale

Connecting hundreds, thousands, or millions of users?

  • Annual plans with discounts for commitment, length of contract, and upfront payment.
  • Uptime guarantees
  • Full or Premium onboarding & support
Contact us

Compare plans

Start with what you need, when you need it, with our month-to-month, pay-as-you-go plans.1
Contact us for B2C volume discounts with annual plans.

Free

$0

$0

per CA/mo

Get started

Entry

$3.29

$1.99

per CA/mo

Get started

Core

$4.59

$3.19

per CA/mo

Get started

Plus

$5.29

$3.89

per CA/mo

Get started

Platform Core functionality

Connected email, calendar, and contacts accounts What is a connected account? A Connected Account is a mailbox, calendar, or contact book that’s authenticated through your Nylas application.

5 CAs only

No limit

No limit

No limit

Full CRUD capabilities Full CRUD capabilities Create, read, update, and delete – email, calendar, contacts

Webhooks / notifications Webhooks / notifications Allows your Nylas application to recieve notifications in real time when certain events occur.

Guaranteed SLA uptime Guaranteed SLA uptime Nylas will provide the uptime percentage in accordance with the corresponding tier

99%

99.9%

White-Labeled Hosted Auth 2 White-Labeled Hosted Auth Customize the user authentication flow and email tracking URLs to match your brand.

Add-on

Add-on

Scheduling

Recurring events Recurring events Edit rules for events scheduled in a repeated pattern

Nylas Scheduler Nylas Scheduler Embed an out-of-the-box scheduling UI for your users with modular and customizable UI components

Round-robin availability Round-robin availability Distribute bookings automatically across a group of organizers

Advanced features

Email send intelligence
(email analytics, bounce detection, scheduled send) Email send intelligence Unlock intelligent email features, including: tracking email opens and replies; receiving webhook notifications on email bounce to track rates and resolve issues; and scheduling emails to send at predetermined times.

Event, Message 3, and Account Metadata Event, Message 3, and Account Metadata Create, read, update, delete metadata for calendar events, messages, and accounts such as team names, project names, and categories

Advanced email intelligence
(Smart Compose, Clean Conversations) Advanced email intelligence Extract email bodies as text to train machine learning models with email data and create chat-like views of email. Auto-draft messages from a prompt or using context from an existing email thread.

Nylas Email for Salesforce Nylas Email for Salesforce Capture all email conversations between your customers and your company inside Salesforce tasks and custom objects.

Bulk Authentication Bulk Authentication Administrators can authenticate their entire organization into Nylas.

HIPAA & HITECH BAA HIPAA & HITECH BAA A BAA (Business Associate Agreement) ensures complete protection of personal health information (PHI) and compliance with HIPAA/HITECH

Multi-region data storage Multi-region data storage Store your customer data in both the Nylas US and EU data centers, rather than having to pick just one.

ExtractAI ExtractAI Sync, filter, & extract data to create a personalized post-purchase experience.

Add-on

Add-on

Add-on

White glove services

Basic support Basic support All plans come with Basic support. Customers have the option to upgrade to Full or Premium support and onboarding (talk to a specialist for more details)

Full support plan Full support plan Offers email support and specific support SLAs based on issue severity.

Add-on

Add-on

Add-on

Premium support plan Premium support plan Offers email and phone support, a dedicated CSM, and specific support SLAs based on issue severity with phone escalations for T1 issues

Add-on

Add-on

Add-on

Full onboarding plan Full onboarding plan Work with our onboarding team to review requirements, discuss design, and build your solution.

Add-on

Add-on

Add-on

Premium onboarding plan Premium onboarding plan Work with a dedicated onboarding engineer to get your applications ready with weekly progress calls, planning, and best practices recommendations from our experts

Add-on

Add-on

Add-on

Platform Core functionality

Connected calendar accounts Connected calendar accounts A Connected Account is a mailbox, calendar, or contact book that’s authenticated through your Nylas application.

5 CAs only

No limit

No limit

No limit

Full CRUD capabilities Full CRUD capabilities Create, read, update, and delete – Calendar

Webhooks / notifications Webhooks / notifications Allows your Nylas application to recieve notifications in real time when certain events occur.

Guaranteed SLA uptime Guaranteed SLA uptime Nylas will provide the uptime percentage in accordance with the corresponding tier

99%

99.9%

White-Labeled Hosted Auth 2 White-Labeled Hosted Auth (2) Customize the user authentication flow and email tracking URLs to match your brand.

Add-on

Add-on

Scheduling

Recurring events Recurring events Edit rules for events scheduled in a repeated pattern

Nylas Scheduler Nylas Scheduler Embed an out-of-the-box scheduling UI for your users with modular and customizable UI components

Round-robin availability Round-robin availability Distribute bookings automatically across a group of organizers

Advanced Features

Event Metadata Event Metadata Create, read, update, delete metadata for calendar events.

Bulk Authentication Bulk Authentication Administrators can authenticate their entire organization into Nylas.

HIPAA & HITECH BAA HIPAA & HITECH BAA A BAA (Business Associate Agreement) ensures complete protection of personal health information (PHI) and compliance with HIPAA/HITECH

Multi-region data storage Multi-region data storage Store your customer data in both the Nylas US and EU data centers, rather than having to pick just one.

White glove services

Basic support Basic support All plans come with Basic support. Customers have the option to upgrade to Full or Premium support and onboarding (talk to a specialist for more details)

Full support plan Full support plan Offers email support and specific support SLAs based on issue severity.

Add-on

Add-on

Add-on

Premium support plan Premium support plan Offers email and phone support, a dedicated CSM, and specific support SLAs based on issue severity with phone escalations for T1 issues

Add-on

Add-on

Add-on

Full onboarding plan Full onboarding plan Work with our onboarding team to review requirements, discuss design, and build your solution.

Add-on

Add-on

Add-on

Premium onboarding plan Premium onboarding plan Work with a dedicated onboarding engineer to get your applications ready with weekly progress calls, planning, and best practices recommendations from our experts

Add-on

Add-on

Add-on

  • 1Five account minimum for pay-as-you-go plans. For more information on pay-as-you-go pricing, visit the Nylas Dashboard.
  • 2White-Labeled Hosted Auth is available for free in the Core and Plus tiers with full or premium support. An add-on cost is required if selecting basic support for customers in Core or Plus. Contact your account representative with any questions.
  • 3Message metadata will be available in Q4-2024

FAQs

Need more help? Let’s talk!

What is a connected account?

A Connected Account is a mailbox, calendar, or contact book that’s authenticated through your Nylas application.

Can I use Nylas for free?

Yes, Nylas’ free tier allows you to use up to 5 accounts in a sandbox environment to build, test, and evaluate the Nylas platform.

How does Nylas pricing work?

Nylas is priced per connected account per month. Prices vary depending on the capabilities that you need. You can unlock volume discounts when you commit to an annual contract agreement, with options for multi-year plans and upfront payment discounts.

Can I switch from pay-as-you-go to Custom Plans?

Yes! When you are ready to move into an annual contract, you can contact a platform specialist here.

What are the differences in your custom plans?

Nylas has two packages available: Full Platform and Calendar only. In these packages, we have plans that go from basic to advanced capabilities, depending on the functionality you need to power your application.

Does Nylas offer white glove services?

All our plans include basic onboarding and support. You can add extra white-glove services with our Full and Premium Support and Onboarding packages, which can be purchased as add-ons. They include faster SLAs, more support channels, dedicated CSM, and more!

Can I whitelabel Nylas & hide your branding from authentication?

When users authenticate to your Nylas application with Hosted Authentication, they’re directed to a nylas.com URL and this is visible to your users. This can be customized to your own domain with the “White-Labeled Hosted Auth’ addon.