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Customer-obsessed science

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  • We look for talent from around the world for applied scientists, data scientists, economists, research scientists, scholars, academics, PhDs, and interns.
  • We collaborate with leading academic organizations to drive innovation and to ensure that research is creating solutions whose benefits are shared broadly.
  • Amazon Science Awards Recognitions.jpeg
    Photo by Zak Brickett
    Learn more about the awards and recognitions that Amazon researches from around the world have been honored with during their tenure.
TW, TPE, Taipei
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create? Key job responsibilities You will be working on developing Computer Vision algorithms to improve deep learning models including reducing the sample complexity, improving generalization ability, boosting model robustness, etc. You will be a critical science contributor and can create a significant business impact to the company. This opportunity requires excellent technical, problem-solving, and communication skills. An ideal candidate will have a high teamwork mentality coupled with a strong bias for action yet always insisting on the highest standards. We also aim to publish our innovation and findings to computer vision top conferences including CVPR, ICCV, ECCV. A day in the life In this role, you will work closely with other researchers in the team to research, design, and deliver science components powering computer vision and active learning algorithms to cost-effectively create very large-scale training datasets for various computer vision/robotics applications. You will have the unique opportunity to work on multiple popular Computer Vision tasks altogether, therefore, embrace the great potential to innovate more. About the team We are a smart team of doers that work passionately to apply cutting-edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. The team is using computer vision, machine learning, sensor fusion, real-time and distributed systems to convert requirements into concrete deliverables. A Researcher on this team will translate business and functional requirements into working code. Comfort with a high degree of ambiguity and ability to solve problems that haven’t been solved to scale before are essential.
IN, KA, Bengaluru
Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by preventing eCommerce fraud? Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you enjoy collaborating in a diverse team environment? If yes, then you may be a great fit to join the Amazon Buyer Risk Prevention (BRP) Machine Learning group. We are looking for a talented scientist who is passionate to build advanced algorithmic systems that help manage safety of millions of transactions every day. Key job responsibilities • Demonstrate proficiency in supervised algorithms (tree-based models, neural networks) and unsupervised algorithms (clustering). • Rapidly design, prototype, and test multiple hypotheses in a high-ambiguity environment, utilizing quantitative analysis and business judgment. • Report findings in a scientifically rigorous manner. • Collaborate with software engineers, product managers, and domain experts to identify and address challenges requiring innovative solutions for our products. • Acquire knowledge of Amazon's diverse data resources and determine when, how, and which resources to leverage or exclude. • Integrate successful experiments into large-scale, highly complex production services by collaborating with software engineering teams. • Maintain technical documentation and effectively communicate results to diverse audiences. • Evaluate trade-offs by considering complexity, long-term benefits, and the reusability of existing solution
DE, BE, Berlin
The Amazon Robotics team is seeking an experienced Applied Scientist to join our team. In this role you will apply the latest trends in research to solve real-world problems in robotics and AI. You will collaborate with a team of scientists and engineers building these applications. We holistically design, build, and deliver end-to-end robotic systems. Our team is also responsible for core infrastructure and tools that serve as the backbone of our robotic applications, enabling roboticists, machine learning scientists, software engineers, and hardware engineers to collaborate and deploy systems in the field. Key job responsibilities • Research, design, implement and evaluate complex perception, motion planning, and decision making algorithms integrating across multiple disciplines and leveraging machine learning. • Create experiments and prototype implementations of new learning algorithms and prediction techniques. • Work closely with software engineering team members to drive scalable, real-time implementations. • Collaborate with machine learning and robotic controls experts to implement and deploy algorithms, such as machine learning models. • Collaborate closely with hardware engineering team members on developing systems from prototyping to production level. • Represent Amazon in academia community through publications and scientific presentations. • Work with stakeholders across hardware, science, and operations teams to iterate on systems design and implementation. We are looking for applied scientists with expertise in any of the following: - Computer vision (including but not limited to tracking, object recognition, visual SLAM, motion prediction, reconstruction) - Machine learning (e.g. reinforcement learning, supervised learning, Bayesian methods, online learning systems, ML for robotics)
DE, BE, Berlin
The Amazon Robotics team is seeking an experienced Applied Scientist to join our team. In this role you will apply the latest trends in research to solve real-world problems in robotics and AI. You will collaborate with a team of scientists and engineers building these applications. We holistically design, build, and deliver end-to-end robotic systems. Our team is also responsible for core infrastructure and tools that serve as the backbone of our robotic applications, enabling roboticists, machine learning scientists, software engineers, and hardware engineers to collaborate and deploy systems in the field. Key job responsibilities We have several open positions for candidates with varying levels of experience. We seek candidates who can: - Research, design, implement and evaluate novel algorithms for dexterous robotics - Work on end-to-end robotics systems, creating scalable systems for many applications - Collaborate closely with team members on developing systems from prototyping to production level - Collaborate with teams spread all over the world, in particular Boston and Seattle - Work closely with software engineering teams to drive Amazon scale, real-time implementations - Be driven by business goals We are looking for applied scientists with expertise in any of the following: - Computer vision (including but not limited to tracking, object recognition, visual SLAM, motion prediction, reconstruction) - Machine learning (e.g. reinforcement learning, supervised learning, Bayesian methods, online learning systems, ML for robotics) - Control (e.g. impedance and direct force control, dynamics, trajectory control, motion planning, simulation)
US, WA, Seattle
Amazon Web Services (AWS) is building a world-class marketing organization, and we are looking for an experienced Applied Scientist to join the central data and science organization for AWS Marketing. You will lead AWS Measurement, targeting, recommendation, forecasting related AI/ML products and initiatives, and own mechanisms to raise the science and measurement standard. You will work with economists, scientists and engineers within the team, and partner with product and business teams across AWS Marketing to build the next generation marketing measurement, valuation and machine learning capabilities directly leading to improvements in our key performance metrics. A successful candidate has an entrepreneurial spirit and wants to make a big impact on AWS growth. You will develop strong working relationships and thrive in a collaborative team environment. You will work closely with business leaders, scientists, and engineers to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of highly scalable distributed services. The ideal candidate will have experience with machine learning models and causal inference. Additionally, we are seeking candidates with strong rigor in applied sciences and engineering, creativity, curiosity, and great judgment. You will work on high-impact, high-visibility products, with your work improving the experience of AWS leads and customers. Key job responsibilities - Lead the design, development, deployment, and innovation of advanced science models in the strategic area of marketing measurement and optimization. - Partner with scientists, economists, engineers, and product leaders to break down complex business problems into science approaches. - Understand and mine the large amount of data, prototype and implement new learning algorithms and prediction techniques to improve long-term causal estimation approaches. - Design, build, and deploy effective and innovative ML solutions to improve components of our ML and causal inference pipelines. - Influence long-term science initiatives and mentor other scientists across AWS.
US, NY, New York
We are looking for a motivated and experienced Data Scientist with experience in Machine Learning (ML), Artificial Intelligence (AI), Big Data, and Service Oriented Architecture with deep understanding in advertising businesses, to be part of a team of talented scientists and engineers to innovate, iterate, and solve real world problem with cutting-edge AWS technologies. In this role, you will take a leading role in defining the problem, innovating the ML/AI solutions, and information the tech roadmap. You will join a cross-functional, fun-loving team, working closely with scientists and engineers on a daily basis. You will innovate on behalf of our customers by prototyping, delivering functional proofs of concept (POCs), and partnering with our engineers to productize and scale successful POCs. If you are passionate about creating the future, come join us as we have fun, and make history. Key job responsibilities - Define and execute a research & development roadmap that drives data-informed decision making for marketers and advertisers - Establish and drive data hygiene best practices to ensure coherence and integrity of data feeding into production ML/AI solutions - Collaborate with colleagues across science and engineering disciplines for fast turnaround proof-of-concept prototyping at scale - Partner with product managers and stakeholders to define forward-looking product visions and prospective business use cases - Drive and lead of culture of data-driven innovations within and outside across Amazon Ads Marketing orgs About the team Marketing Decision Science provides science products to enable Amazon Ads Marketing to deliver relevant and compelling guidance across marketing channels to prospective and active advertisers for success on Amazon. We own the product, technology and deployment roadmap for AI- and analytics-powered products across Amazon Ads Marketing. We analyze the needs, experiences, and behaviors of Amazon advertisers at petabytes scale, to deliver the right marketing communications to the right advertiser at the right team to help them make the data-informed advertising decisions. Our science-based products enable applications and synergies across Ads organization, spanning marketing, product, and sales use cases.
US, WA, Seattle
Join us at the cutting edge of Amazon's sustainability initiatives to work on environmental and social advancements to support Amazon's long term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale and speed to build a more resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable. Amazon co-founded The Climate Pledge, our commitment to reach net-zero carbon across our global operations by 2040. As part of the Worldwide Environment team, Amazon's Worldwide Carbon team is dedicated to working across the company with our business units to make operational changes to accelerate solutions and decarbonize our businesses in service of The Climate Pledge. The Carbon Neutralization team is seeking a research scientist that will dive deep to drive strategy and create methodological approaches for impact evaluation in novel carbon dioxide removal and reduction segments. The Carbon Neutralization team is responsible for the science, strategy, and procurement of outside-value-chain greenhouse gas reduction and carbon dioxide removal (CDR) efforts to help reach net zero. To date, Amazon has made foundational investments in jurisdictional avoided deforestation, nature-based carbon removal via restoration, and technological carbon dioxide removal. Your work will help Amazon expand its portfolio of catalytic investment in high quality carbon reduction and removal to meet net zero. The ideal candidate will be able to take a first principles approach to review and design scientific quantification methodologies that allow Amazon to confidently quantify the impact of outside-value-chain greenhouse gas reduction and carbon dioxide removal interventions. The candidate should have a deep systems understandings of the carbon cycle, and a working familiarity with various quantitative approaches to impact and uncertainty evaluation for project-based interventions. Key job responsibilities * Own science-based strategy and quality bar setting in a number of scalable carbon reduction and/or removal ‘segments,’ including but not limited to: enhanced weathering, biomass carbon removal and storage (BiCRS), direct air capture (DAC), ocean CDR, household fuel-switching, and/or avoided short-lived climate pollutants (CH4 and N2O reductions via rice, landfill, fertilizer, etc.) * Review and identify weaknesses in existing quantification approaches within voluntary and compliance carbon markets. * Develop novel methodological approaches to quantify the climate impact of, and monitor the ongoing performance of, specific segments and/or projects. * Build trust with external academics, civil society, and suppliers working in carbon reduction and removal. * Publish internal- and external-facing scientific publications demonstrating Amazon’s approach to quantification and credit quality. * Work closely with portfolio and project managers and a broader Amazon sustainability science and technology community to instill best scientific practices into Amazon’s neutralization investments. * Periodically travel to project sites and facilities around the US and world. About the team Diverse Experiences: World Wide Sustainability (WWS) values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture: It is in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth: We have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
BR, SP, Sao Paulo
Esta é uma posição de colaborador individual, com base em nosso escritório de São Paulo. Procuramos uma pessoa dinâmica, analítica, inovadora, orientada para a prática e com foco inabalável no cliente. Na Amazon, nosso objetivo é exceder as expectativas dos clientes, garantindo que seus pedidos sejam entregues com máxima rapidez, precisão e eficiência de custo. A determinação da rota de cada pacote é realizada por sistemas complexos, que precisam acompanhar o crescimento acelerado e a complexidade da malha logística no Brasil. Diante desse cenário, a equipe de Otimização de Supply Chain está à procura de um cientista de dados experiente, capaz de desenvolver modelos, ferramentas e processos para garantir confiabilidade, agilidade, eficiência de custos e a melhor utilização dos ativos. O candidato ideal terá sólidas habilidades quantitativas e experiência com conjuntos de dados complexos, sendo capaz de identificar tendências, inovar processos e tomar decisões baseadas em dados, considerando a cadeia de suprimentos de ponta a ponta. Key job responsibilities * Executar projetos de melhoria contínua na malha logística, aproveitando boas práticas de outros países e/ou desenvolvendo novos modelos. * Desenvolver modelos de otimização e cenários para planejamentos logísticos. * Criar modelos de otimização voltados para a execução de eventos e períodos de alta demanda. Automatizar processos manuais para melhorar a produtividade da equipe. * Auditar operações, configurações sistêmicas e processos que possam impactar custos, produtividade e velocidade de entregas. * Realizar benchmarks com outros países para identificar melhores práticas e processos avançados, conectando-os às operações no Brasil. About the team Nosso time é composto por engenheiros de dados, gerentes de projetos e cientistas de dados, todos dedicados a criar soluções escaláveis e inovadoras que suportem e otimizem as operações logísticas da Amazon no Brasil. Nossa missão é garantir a eficiência de todas as etapas da cadeia de suprimentos, desde a primeira até a última milha, ajudando a Amazon a entregar resultados com agilidade, precisão e a um custo competitivo, especialmente em um ambiente de rápido crescimento e complexidade.
US, VA, Arlington
The People eXperience and Technology Central Science Team (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We are looking for economists who are able to work with business partners to hone complex problems into specific, scientific questions, and test those questions to generate insights. The ideal candidate will work with engineers and computer scientists to estimate models and algorithms on large scale data, design pilots and measure their impact, and transform successful prototypes into improved policies and programs at scale. We are looking for creative thinkers who can combine a strong technical economic toolbox with a desire to learn from other disciplines, and who know how to execute and deliver on big ideas as part of an interdisciplinary technical team. Ideal candidates will work closely with business partners to develop science that solves the most important business challenges. They will work in a team setting with individuals from diverse disciplines and backgrounds. They will serve as an ambassador for science and a scientific resource for business teams, so that scientific processes permeate throughout the HR organization to the benefit of Amazonians and Amazon. Ideal candidates will own the data analysis, modeling, and experimentation that is necessary for estimating and validating models. They will work closely with engineering teams to develop scalable data resources to support rapid insights, and take successful models and findings into production as new products and services. They will be customer-centric and will communicate scientific approaches and findings to business leaders, listening to and incorporate their feedback, and delivering successful scientific solutions. Key job responsibilities Use causal inference methods to evaluate the impact of policies on employee outcomes. Examine how external labor market and economic conditions impact Amazon's ability to hire and retain talent. Use scientifically rigorous methods to develop and recommend career paths for employees. A day in the life Work with teammates to apply economic methods to business problems. This might include identifying the appropriate research questions, writing code to implement a DID analysis or estimate a structural model, or writing and presenting a document with findings to business leaders. Our economists also collaborate with partner teams throughout the process, from understanding their challenges, to developing a research agenda that will address those challenges, to help them implement solutions. About the team We are a multidisciplinary team that combines the talents of science and engineering to develop innovative solutions to make Amazon Earth's Best Employer.
US, WA, Seattle
Futures Design is the advanced concept design and incubation team within Amazon’s Device and Services Design Group (DDG). We are responsible for exploring and defining think (very) big opportunities globally and locally — so that we can better understand how new products and services might enrich the lives of our customers and so that product teams and leaders can align on where we're going and why we're going there. We focus on a 3–10+ year time frame, with the runway to invent and design category-defining products and transformational customer experiences. Working with Amazon business and technology partners, we use research, design, and prototyping to guide early product development, bring greater clarity to engineering goals, and develop a UX-grounded point of view. Our team is dedicated to unlocking new foundational capabilities in generative AI, guided by the thesis that embedding understanding through human factors, cognitive science, and socioeconomics is crucial to building AI systems that align with human needs. We place particular emphasis on the capabilities of simulacra through agentic systems and experiential/evolutionary learning, which we believe are vital to accelerating the development of AI as an aligned partner. Joining our team will give you the chance to drive key decisions that will impact the lives of millions of Amazon customers. Key job responsibilities You will be responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. You will also participate in organizational planning, hiring, mentorship and leadership development. You will be technically fearless and with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance). A day in the life We're looking for a Principal Applied Scientist to join the growing DDG Futures Design team. You thrive in ambiguity and paradigm shifts – remaking assumptions of how customers engage, devices operate, and builders create. You apply deep expertise that spans design, technology, and product, grounding state-of-the-art emerging technologies through storytelling and a maker's mindset. You learn and adapt technology trends to enduring customer problems through customer empathy, code, and iterative experimentation. You will wear multiple hats to quickly assimilate customer problems, convert them to hypotheses, and test them using efficient technologies and design methods to build stakeholder buy-in. You’ll help your peers unlock challenging scenarios and mature the design studio’s ability to deliver design at scale across a breadth of devices and interaction modalities. You will work around limitations and push capabilities through your work. Your curiosity will inspire those around you and facilitate team growth, while your hands-on, collaborative nature will build trust with your peers and studio partners.