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Ambient Findability: What We Find Changes Who We Become 1st Edition

4.3 4.3 out of 5 stars 84 ratings

How do you find your way in an age of information overload? How can you filter streams of complex information to pull out only what you want? Why does it matter how information is structured when Google seems to magically bring up the right answer to your questions? What does it mean to be "findable" in this day and age? This eye-opening new book examines the convergence of information and connectivity. Written by Peter Morville, author of the groundbreaking Information Architecture for the World Wide Web, the book defines our current age as a state of unlimited findability. In other words, anyone can find anything at any time. Complete navigability.

Morville discusses the Internet, GIS, and other network technologies that are coming together to make unlimited findability possible. He explores how the melding of these innovations impacts society, since Web access is now a standard requirement for successful people and businesses. But before he does that, Morville looks back at the history of wayfinding and human evolution, suggesting that our fear of being lost has driven us to create maps, charts, and now, the mobile Internet.

The book's central thesis is that information literacy, information architecture, and usability are all critical components of this new world order. Hand in hand with that is the contention that only by planning and designing the best possible software, devices, and Internet, will we be able to maintain this connectivity in the future. Morville's book is highlighted with full color illustrations and rich examples that bring his prose to life.

Ambient Findability doesn't preach or pretend to know all the answers. Instead, it presents research, stories, and examples in support of its novel ideas. Are we truly at a critical point in our evolution where the quality of our digital networks will dictate how we behave as a species? Is findability indeed the primary key to a successful global marketplace in the 21st century and beyond. Peter Morville takes you on a thought-provoking tour of these memes and more -- ideas that will not only fascinate but will stir your creativity in practical ways that you can apply to your work immediately.

"A lively, enjoyable and informative tour of a topic that's only going to become more important."
--David Weinberger, Author,
Small Pieces Loosely Joined and The Cluetrain Manifesto

"I envy the young scholar who finds this inventive book, by whatever strange means are necessary. The future isn't just unwritten--it's unsearched."
--Bruce Sterling, Writer, Futurist, and Co-Founder, The Electronic Frontier Foundation

"Search engine marketing is the hottest thing in Internet business, and deservedly so. Ambient Findability puts SEM into a broader context and provides deeper insights into human behavior. This book will help you grow your online business in a world where being found is not at all certain."
--Jakob Nielsen, Ph.D., Author,
Designing Web Usability: The Practice of Simplicity

"Information that's hard to find will remain information that's hardly found--from one of the fathers of the discipline of information architecture, and one of its most experienced practitioners, come penetrating observations on why findability is elusive and how the act of seeking changes us."
--Steve Papa, Founder and Chairman, Endeca

"Whether it's a fact or a figure, a person or a place, Peter Morville knows how to make it findable. Morville explores the possibilities of a world where everything can always be found--and the challenges in getting there--in this wide-ranging, thought-provoking book."
--Jesse James Garrett, Author,
The Elements of User Experience

"It is easy to assume that current searching of the World Wide Web is the last word in finding and using information. Peter Morville shows us that search engines are just the beginning. Skillfully weaving together information science research with his own extensive experience, he develops for the reader a feeling for the near future when information is truly findable all around us. There are immense implications, and Morville's lively and humorous writing brings them home."
--Marcia J. Bates, Ph.D., University of California Los Angeles

"I've always known that Peter Morville was smart. After reading Ambient Findability, I now know he's (as we say in Boston) wicked smart. This is a timely book that will have lasting effects on how we create our future.
--Jared Spool, Founding Principal, User Interface Engineering

"In Ambient Findability, Peter Morville has put his mind and keyboard on the pulse of the electronic noosphere. With tangible examples and lively writing, he lays out the challenges and wonders of finding our way in cyberspace, and explains the mutually dependent evolution of our changing world and selves. This is a must read for everyone and a practical guide for designers."
--Gary Marchionini, Ph.D., University of North Carolina

"Find this book! Anyone interested in making information easier to find, or understanding how finding and being found is changing, will find this thoroughly researched, engagingly written, literate, insightful and very, very cool book well worth their time. Myriad examples from rich and varied domains and a valuable idea on nearly every page. Fun to read, too!
--Joseph Janes, Ph.D., Founder, Internet Public Library

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Editorial Reviews

About the Author

Peter Morville is president of Semantic Studios, an information architecture, user experience, and findability consultancy. For over a decade, he has advised such clients as AT&T, IBM, Microsoft, Harvard Business School, Internet2, Procter & Gamble, Vanguard, and Yahoo. Peter is best known as a founding father of information architecture, having co-authored the field's best-selling book, Information Architecture for the World Wide Web. Peter serves on the faculty at the University of Michigan's School of Information and on the advisory board of the Information Architecture Institute. He delivers keynotes and seminars at international events, and his work has been featured in major publications including Business Week, The Economist, Fortune, and The Wall Street Journal. You can contact Peter Morville by email (morville@semanticstudios.com). You can also find him offline at 42.2 N 83.4 W or online at semanticstudios.com and findability.org.

Product details

  • Publisher ‏ : ‎ O'Reilly Media; 1st edition (November 1, 2005)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 202 pages
  • ISBN-10 ‏ : ‎ 0596007655
  • ISBN-13 ‏ : ‎ 978-0596007652
  • Item Weight ‏ : ‎ 14.1 ounces
  • Dimensions ‏ : ‎ 6 x 0.47 x 9 inches
  • Customer Reviews:
    4.3 4.3 out of 5 stars 84 ratings

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Peter Morville
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Peter Morville is a pioneer of information architecture and user experience. For 30 years, he planned and organized websites so users could find what they need. In 2024, he founded Sentient Sanctuary, a nonprofit think tank and animal sanctuary in Virginia.

Customer reviews

4.3 out of 5 stars
84 global ratings

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Customers say

Customers find the book informative and packed with useful information. They find it well-written, easy to read, and engaging. The content is well-thought-out and presented in a logical way.

AI-generated from the text of customer reviews

16 customers mention "Information content"16 positive0 negative

Customers find the book informative and readable. They appreciate the references and examples of how to search for information effectively. The book provides an overview of web development and answers deeper questions. It is considered a good primer on information architecture.

"...Though the book was small, it packed a big punch of information! I was pleasantly surprised at what this book had to offer...." Read more

"...Simply put, this is the ability to locate information, evaluate what is found, and decide if it is usable. Is all information reliable?..." Read more

"...The book is thought-provoking and fairly balanced in presenting the perspectives of people who feel strongly about these issues while disagreeing..." Read more

"...you from an actual physical location, and then, drops you into familiar search engine territory, and then, gets you lost in the problem of 'why are..." Read more

12 customers mention "Readable"9 positive3 negative

Customers find the book readable and accessible. They appreciate the well-written and organized content. The examples and descriptions of virtual locations and navigation are described clearly.

"...The book is very well written, very easy to read, and follows a logical progression." Read more

"...and navigation, and then moves onto to fluently-written descriptions of virtual location and navigation...." Read more

"...The author is a professor, consultant and speaker and his book is highly readable...." Read more

"...I'm a librarian, and this readable, engaging book is the best overview I've come across to explain what the information landscape is like now, what..." Read more

6 customers mention "Enjoyment"6 positive0 negative

Customers enjoy the book. They find it readable and engaging, providing an excellent overview.

"...I do not have an IT background and this book is a super read." Read more

"...I'm a librarian, and this readable, engaging book is the best overview I've come across to explain what the information landscape is like now, what..." Read more

"...The book itself is a great read!! Moreville does an excellent job keeping the reading entertained, but also well informed about the subject" Read more

"Needed the book for a class, but I've enjoyed the read and am learning quite a bit." Read more

Top reviews from the United States

  • Reviewed in the United States on November 1, 2006
    Ambient Findability by Peter Morville took me back to my days of college (deep thought and application). I initially purchased this book due to it's high reference from other respected designers and developers. My first inclination was that the book would be about SEO or something along those lines. Though the book was small, it packed a big punch of information! I was pleasantly surprised at what this book had to offer.

    This book went much deeper than I expected. As a disclaimer, I had many of my co-workers laugh when I told them the title of the book I was reading. However, I had a quick response as to what the book contained as the author quickly defines both ambient and findability. The author starts by giving background to how we come to find things. Not just as humans, he takes it to an even smaller scale discussing how ants find their way during their long journeys. Though this may seem odd, it helps to really put things into perspective. How DO we find things? Do we all find things the same way? In relation to the web - what words or phrases do we use to find things? Do we use broad terms or more specific (long tail) terms?

    This book is very tough to review, as I felt it was packed with so much information. The only way for me to really elaborate would be to put it into context, and by that time you could have read the book. The information packed in this book has really opened me up to an array of new questions related to searching. Outside of the context of the web, how do people find things? Inside of the web, how do people find things? I constantly monitor our analytics at Barbour Publishing, Inc and watch how people find us, and where they go from there. Did they get the answer they were seeking? Was their search relevant? What terms did they use? What order were the terms? What punctuation is used? What did some of the other similar searches look like? What did their other searches look like? What did the spellings look like? So many aspects to look into - and then refine to make sure people can find the information they are seeking. Sometimes simple `like' queries aren't enough. Sometimes the index needs to be refined to incorporate stopwords, mis-spellings, aliases, and other pertinent information. Understanding the core principles, findings, and research will help you build a strong foundation and core.

    I have found this to be extremely valuable and applicable to web development and answering the deeper questions. As stated earlier, this book is rather small in size but packs a big punch content wise. The author avoids `fluff' or trying to tell stories, and simply dives into the core (which is sometimes even scary) - which is often times backed by a significant amount of research and supplemental resources.

    Though this book is not directly related to web development - the lessons learned here can be applied to that medium. If you are a web developer, SEO expert, or simply want to know how people find things (and their decision process) - then this a book for you.

    The book is very well written, very easy to read, and follows a logical progression.
    8 people found this helpful
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  • Reviewed in the United States on April 19, 2006
    This book deals with the concept of "findability", which, according to the author, is the quality of being locatable. He believes that every object has characteritics which make it findable, such as unique web addresses or library call numbers. "Ambient" means surrounding, encircling, and completely enveloping. So, putting the two words together, users should be able to find anything whenever they want.

    Has this happened yet? No, but with the advent of computers and other searching devices, we are getting closer to the "perfect" search. Another topic discussed in the book is information literacy. Simply put, this is the ability to locate information, evaluate what is found, and decide if it is usable. Is all information reliable? Definitely not. Is some of it worthwhile? Absolutely. The job of the information-literate user is to evaluate and decipher what is reliable and apply it to fit his or her needs.

    The discussion continues with a description of new technologies which have emerged that can help searches. Trios, wearable computing, blackberries, and the internet all dot the information landscape, making searching much different than it was a decade or two ago. These technological advances have made it easier than ever to search for information. However, the problem still remains of knowing which parts of the information are useful and applying those parts appropriately.

    I read this book as part of the course requirements for a Master's degree course I am enrolled in. I wasn't sure what to expect after seeing the book's cover. The monkey on the front really raised my level of curiosity. This book provides excellent tips and examples of how to correctly search for information. Admittedly, it took a while for the book to "get going", but I did learn a great deal from it. I highly recommend this book to information seekers. It will definitely help the user who is searching for information.
    2 people found this helpful
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  • Reviewed in the United States on June 7, 2007
    . . . . But what a great philosophy book it is!

    This may be the only O'Reilly book I have ever read that changed some of my basic notions about things I thought I understood, not at a "how to code this or that" level but at a "how the world works" level.

    The book presents itself as a thoughtful ramble through some issues around finding and retrieving content that a person might wish to have. And it does a very good job of laying out the landscape, identifying pitfalls, and pointing out unpredictable successes (and failures).

    But the real beauty of this book is its own internal organization. The author starts with tangible physical location and navigation, and then moves onto to fluently-written descriptions of virtual location and navigation. The book is thought-provoking and fairly balanced in presenting the perspectives of people who feel strongly about these issues while disagreeing vehemently with one another.

    This volume offers no easy solutions, but it illuminates a landscape that needs desperately to be better understood by more people, and it does so in a readable, accessible way. I learned some things, I unlearned some things, and I had a heck of a good time doing so. Will it make me a better information architect? I hope so, but it certainly made me a more thoughtful one.
    2 people found this helpful
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Top reviews from other countries

  • Pen
    5.0 out of 5 stars Excellent and inspiring read on object findability
    Reviewed in the United Kingdom on October 2, 2016
    This book was very ahead of it's time and though some of the specific technology referred to now looks quaint, the points Morville makes are as pertinent now as then (or more so). I'm doing doctoral research into smart tech for learning and the findability of richly tagged content is essential for this process to be as seamless and ubiquitous as it could and should be. A must read for anyone in this field. Another good book to also check out is his other work 'Search Patterns, by Morville and Callender: https://www.amazon.co.uk/Search-Patterns-Discovery-Peter-Morville/dp/0596802277
  • Brad Einarsen
    5.0 out of 5 stars A Philosophical Trip Through Our Online Lives
    Reviewed in Canada on April 17, 2007
    Written by one of the co-authors of "Information Architecture for the World Wide Web", this book is a beautiful treatise on the way humans use information and how this influences the development of the new technologies surrounding us. Morville has condensed a career's worth of information and insight into a perfectly-sized package. This book is small at 188 pages but it is information-dense; every page has a new insight to ponder and play with. As an information architect this is the book I wish I could have written, and it is a book that I'm immensely glad I read.

    If you have an interest in how the human species will use and co-create the new, emergent technologies such as Web 2.0, ubiquitous computing (ubicomp), or even Gibson's Cyberspace, then read this book. It will make you think.
  • Ritesh Sonawala
    5.0 out of 5 stars amazing book
    Reviewed in the United Kingdom on October 26, 2017
    Amazing book that opens window to a much larger faculty. I came looking for something interesting I think I am going to dwell on this for years to come now..
  • Susan Stepney
    3.0 out of 5 stars interesting ideas
    Reviewed in the United Kingdom on January 1, 2023
    How do we find our way around the Web, to the information we want? Morville discusses many aspects of this question, from historical wayfinding via Search Engine Optimisation to the Semantic Web, with some interesting philosophy on the way.

    More than 15 years have passed since this book was published. Many things have changed (smart phones now encompass many of the novel devices he mentions), but the findability problem has not gone away: it has only got worse. There is now vastly more information to wade through, even vastly more garbage to filter out, and new dangers to avoid, and it’s not going to get better. There are interesting ideas here – and a new word: intertwingle – but a newer edition would be appropriate.
  • Stella
    3.0 out of 5 stars A worthwhile read
    Reviewed in the United Kingdom on April 24, 2007
    This book is written in an easy to read, conversational style, almost in the tone of an extended blog post.

    While not especially technical, this book does provide a strong starting point for the topic of information architecture, with particular regards to the relationship between different types of data. The content has been well researched, and the ample references and links can be regarded as a jumping-off point for delving into this broad topic in more detail.

    Personally, I found it worthwhile spending time going with the author through various topics and reasoning, thinking about how these may be applied to my own projects, or perspective. Having said that, I already have a significant background in the topic, as such some of the book's perceived shortcomings may have been solely based on the fact that it is aimed at a different audience than myself.

    I recommend this book for any web developer/designer's bookshelf, as I believe more "designers" and "programmers" should start considering themselves "interface developers", and therefore should have an appreciation for how their work will interact with their software user's lives.

    One expectation I had of the book, considering it is from O'Reilly, was that it would have concrete development examples, which this book does not. It is more of a general discussion of the topic of information architecture, wayfinding and interaction.