Troy Glover
University of Waterloo, Recreation & Leisure Studies, Faculty Member
Explorations of kindness and gratitude, a felt sense of thankfulness, are missing from tourism studies. Such explorations shed light on psychological value of relationships and social capital. We adopted a positive psychology theoretical... more
Explorations of kindness and gratitude, a felt sense of thankfulness, are missing from tourism studies. Such explorations shed light on psychological value of relationships and social capital. We adopted a positive psychology theoretical lens to explore acts of kindness from strangers towards tourists and to understand how these acts are valued. To meet that aim, we conducted a study with twenty Canadian tourists. Through thematic analysis of semi structured, in-depth interviews, we identified these themes: trust in the other person; a sense of risk or adventurousness; novelty or authenticity of the experience; and eudai-monic growth, that is, receiving kindness from strangers indicated well-being beyond experiencing pleasures. Costs and benefits to benefactors were identified. We developed a model that explains how acts of kindness are personally valued by tourists.
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EXECUTIVE SUMMARY: Public park and recreation settings are important environments for health promotion and public park and recreation organizations are increasingly recognized for contributing positively to community health and disease... more
EXECUTIVE SUMMARY: Public park and recreation settings are important environments for health promotion and public park and recreation organizations are increasingly recognized for contributing positively to community health and disease prevention. Researchers typically focus on the influence of the built environment on health and less on the social environment, which have crucial implications for health and well-being. Exploring parks and recreation settings as social environments in which individuals engage in leisure jointly with others can assist managers in better understanding individual leisure behaviors and health outcomes. Community centers represent meaningful spaces that facilitate social interaction through their diversity of programming and services. The social relationships that arise from these interactions in leisure settings can act as a source of health and well-being for users. The purpose of this qualitative study was to explore the social relationships at a county-owned community center in the southeastern United States, and their implications for health and well-being. This study demonstrated a valuable role of community centers beyond opportunities for physical activity. Through opportunities for bonding, bridging, and linking social capital that the community center afforded through their programs and services, users had access to emotional support, as well as information and resources that was not available to them in other domains of their life. It is important for practitioners to consider the valuable contribution that relationship building can have to a user's health and well-being when designing, marketing, and evaluating programs and events. A substantial contribution to the community center user's health and well-being was access to information, resources, and services which were a result of partnerships and collaborations that the community center had with local organizations and institutions. It would be advantageous for community centers to collaborate with agencies that can assist visitors in other domains of life (e.g., housing, employment, family) that can indirectly impact the welfare of users. This is especially relevant for community centers that serve disadvantaged populations (i.e., low income, elderly) that may not have the knowledge or ability to access these types of services themselves. However, as the findings indicate, it is also important to recognize that collaborations and partnerships can potentially have negative
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Research Interests: Leisure and Public Space
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Good governance is of paramount importance to the success of parks and protected areas. This research utilized a questionnaire for 10 principles of governance to evaluate the outsourcing model used by British Columbia Provincial Parks,... more
Good governance is of paramount importance to the success of parks and protected areas. This research utilized a questionnaire for 10 principles of governance to evaluate the outsourcing model used by British Columbia Provincial Parks, where profit-making corporations provide all front country visitor services. A total of 246 respondents representing five stakeholder groups evaluated the model according to each principle, using an online survey. Principal component analysis resulted in two of the 10 principles (equity and effectiveness) each being split into two categories, leading to 12 governance principles. Five of the 12 criteria received scores towards good governance: effectiveness outcome; equity general; strategic vision; responsiveness; and effectiveness process. One criterion, public participation, was on the neutral point. Six criteria received scores below neutral, more towards weak governance: transparency; rule of law; accountability; efficiency; consensus orientation; and, equity finance. The five stakeholder groups differed significantly on 10 of the 12 principles (P < .05). The 2 exceptions were for efficiency and effectiveness process. Seven of the 12 criteria followed a pattern wherein government employees and contractors reported positive scores, visitors and representatives of NGOs reported more negative scores, and nearby residents reported mid-range scores. Three criteria had government employees and contractors reporting the most positive scores, residents and visitors the most negative scores, and NGO respondents reporting mid-range scores. This research found evidence that perceptions of governance related to this outsourcing model differed significantly amongst various constituent groups.
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... Between facts and norms: Contributions to a discourse theory of law and democracy ... Through participation in certain voluntary associations, individuals can act collectively to exert pressure and ... Leisure as a social... more
... Between facts and norms: Contributions to a discourse theory of law and democracy ... Through participation in certain voluntary associations, individuals can act collectively to exert pressure and ... Leisure as a social transformation mechanism in community development practice. ...