AirPods Support
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Locate your lost AirPods in Find My
If you misplace your AirPods, you can use the Find My app to show them on a map and play a sound to help you find them.
Service and Repair
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My Support
Get warranty information, check your coverage status or look up an existing repair.
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Service options
Find out about your service options, including replacing the battery and replacing a single lost AirPod.
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Start a repair
Tell us what’s going on with your AirPods and we’ll find the right support options for you.
Get help for your AirPods
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Find the serial number
Find out how to locate the serial number of your AirPods if you need it to check coverage or start a repair.
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Identify your AirPods
Find out how to identify the generation of your AirPods and the model of your charging case.
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Clean your AirPods
Find out how to clean your AirPods, the charging case and the ear tips.
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AirPods User Guide
Find out about all of the features and how to use your AirPods.
Search for more topics
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Support app
Get personalised access to solutions for your Apple products.