Riani Ishak
STPP Bogor, Diploma 4, Faculty Member
Research Interests: Documentation and Tourism
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Research Interests: Hygiene and Sanitation
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Penelitian ini dilakukan bertujuan untuk mengetahui pengaruh fasilitas terhadap kepuasan wisatawan di Curug Pangeran, Kawasan Gunung Salak Endah, Kabupaten Bogor. Penelitian ini menggunakan metode pendekatan kuantitatif. Metode analisis... more
Penelitian ini dilakukan bertujuan untuk mengetahui pengaruh fasilitas terhadap kepuasan wisatawan di Curug Pangeran, Kawasan Gunung Salak Endah, Kabupaten Bogor. Penelitian ini menggunakan metode pendekatan kuantitatif. Metode analisis data yang digunakan dalam penelitian ini yaitu menggunakan analisis regresi linear sederhana karena menggunakan 2 variabel, yaitu fasilitas sebagai variabel X dan kepuasan wisatawan sebagai variabel Y. Alat bantu yang digunakan dalam penelitian ini yaitu menggunakan SPSS versi 24.0 untuk mengetahui seberapa besar pengaruh antara variabel X terhadap variabel Y. Teknik pengambilan sampel dalam penelitian ini menggunakan non probability sampling dengan teknik purposive sampling dan dengan menggunakan kuesioner. Sampel yang digunakan dalam penelitian ini yaitu adalah wisatawan Curug Pangeran, Kawasan Gunung Salak Endah, Kabupaten Bogor sebanyak 100 responden. Berdasarkan hasil pengujian diperoleh nilai signifikansi sebesar 0,000 yang dimana hal tersebut ...
People who are aware of the importance of quality of life are more likely to seek out natural food products in order to maintain their health. Natural food products derived from various plants can trigger curiosity and exploration while... more
People who are aware of the importance of quality of life are more likely to seek out natural food products in order to maintain their health. Natural food products derived from various plants can trigger curiosity and exploration while adding variety. One of the natural food products from this group is water lentils, commonly called duckweed.This research was conducted to find out whether water lentils, which are now available in the form of protein powder, can be developed into noodles that are suitable for serving a group of people with a healthy lifestyle. This study used an experimental design method approach. The researcher made water lentil noodles by modifying the egg noodle recipe. Products that have been successfully made will be presented to 15 semi-trained panelists who have a level of health awareness. The results of the hedonic test from the panelists showed that the water lentil noodles developed by the researchers were more preferable to ordinary egg noodles. In addi...
Residents of Kampung Lauk Babakan Bogor have their main source of income from catfish farming. So that their lives are guaranteed through their income and work, especially after the pandemic, the people of Kampung Lauk Babakan must be... more
Residents of Kampung Lauk Babakan Bogor have their main source of income from catfish farming. So that their lives are guaranteed through their income and work, especially after the pandemic, the people of Kampung Lauk Babakan must be able to act creatively to increase the economic value of catfish. Residents of Kampung Lauk Babakan tend to sell post-harvest catfish directly to consumers or distributors at relatively low prices. Processing catfish into vegetable nuggets can increase the economic value of catfish. For this purpose, the STP Bogor community service agency provided training to the people of Kampung Lauk Babakan, especially PKK women, about processing catfish into vegetable nuggets. Training activities are expected to be able to increase the skills and creativity of the community to manage catfish. Community service is carried out by providing counseling about the nutritional content of catfish and training in processing it into vegetable catfish nuggets to increase its ...
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Cleanliness and sanitation are the most important things that must be considered to ensure that the products served to customers are safe and free from various viruses and bacteria. These issues, Hygiene Sanitation, and promotion must be... more
Cleanliness and sanitation are the most important things that must be considered to ensure that the products served to customers are safe and free from various viruses and bacteria. These issues, Hygiene Sanitation, and promotion must be considered by food and beverage entrepreneurs to increase the interest of buyers. The purpose of this study was to determine whether or not Hygiene Sanitation and Promotion influenced the purchase decisions at Favela Sunset Cafe Paledang, Bogor. The research method used is quantitative research. The data analysis used in this study consisted of multiple linear regression analysis with SPSS V 20.0. The result of the study concluded that the Effect of Hygiene Sanitation and Promotion on Purchase Decisions at Favela Sunset Cafe Paledang Bogor had a positive and significant influence.
Research Interests: Hygiene and Sanitation
The purpose of this study was to determine and analyze the effect of service quality on customer satisfaction at Metsky Dine & Lounge Bekasi. This research uses descriptive research with a quantitative approach and simple linear... more
The purpose of this study was to determine and analyze the effect of service quality on customer satisfaction at Metsky Dine & Lounge Bekasi. This research uses descriptive research with a quantitative approach and simple linear regression analysis method. The sampling technique uses accidental sampling. The population is all customers who come to Metsky Dine & Lounge Bekasi, while the total sample is 100 respondents based on the Slovin formula. The results showed that the service quality variable has an effect on customer satisfaction at the Metsky Dine & Lounge Bekasi restaurant. It is hoped that Metsky Dine & Lounge Bekasi will continue to maintain and improve their service quality so customers continue to feel satisfied.
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The department of food and beverage products is in charge of a section called pastry & bakery which provides a variety of cakes, breads and snacks that can be sold or enjoyed by guests. To maintain the quality of pastry & bakery products,... more
The department of food and beverage products is in charge of a section called pastry & bakery which provides a variety of cakes, breads and snacks that can be sold or enjoyed by guests. To maintain the quality of pastry & bakery products, one must do and pay attention to the storage of raw materials, one way is to do a good and correct storage method. This study aims to find out how the method used by R Hotel in an effort to maintain the quality of raw materials in the pastry & bakery section by describing what obstacles are experienced by the pastry & bakery section in storing raw materials. This study uses a qualitative method. The process of storing pastry & bakery raw materials at R Hotel uses predetermined standards. Like always checking the raw materials in the storage area, the placement of raw materials also needs to be considered in the storage process and implementing the FIFO (First In First Out) method.
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The development of marketing digitalization has increased significantly, this is applied to business actors, namely Kedai Kopi Wargi Bogor, which markets their products and businesses through social media. This study aims to determine the... more
The development of marketing digitalization has increased significantly, this is applied to business actors, namely Kedai Kopi Wargi Bogor, which markets their products and businesses through social media. This study aims to determine the effect of social media promotion on purchasing decisions at Kedai Kopi Wargi Bogor. The research method used is a quantitative study with a population of social media consumers at Kedai Wargi Bogor using a questionnaire and assessed using a Likert scale and statistically analyzed. The results showed that promotion had a strong influence and correlation with Purchase Decisions at the Wargi Coffee Shop, Bogor. This can be seen from the R2 value obtained, indicating that promotions affect Purchase Decisions at the Wargi Coffee Shop, Bogor by 50.3% and the remaining 49.7% is influenced by other variables not assessed.
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In the conditions of the COVID-19 pandemic, the hotel industry was also affected and many things were done by the hotel to retain hotel visitors, one of which was to improve the quality of service so that guests feel satisfied even in the... more
In the conditions of the COVID-19 pandemic, the hotel industry was also affected and many things were done by the hotel to retain hotel visitors, one of which was to improve the quality of service so that guests feel satisfied even in the conditions of the COVID-19 pandemic. This study aims to determine how much influence the quality has. service to customer satisfaction. The research method used by the author is a quantitative descriptive research method with a simple linear regression analysis technique. The sample in this study amounted to 87 respondents. The sampling method used by the author is using probability sampling. Collecting data using a questionnaire. Questionnaires were given to guests who visited the Whiz Prime Hotel Malang Restaurant. Judging from the coefficient table obtained a significance value of 0.000 <0.05, so it can be concluded that the Service Quality variable (X) has an effect on the Customer Satisfaction variable (Y). The results of this study indic...
This study aims to determine and analyze the effect of product quality on customer satisfaction at the Hotel Salak The Heritage Bogor restaurant. Dimensions of product quality measured include presentation, menu variety, healthiness,... more
This study aims to determine and analyze the effect of product quality on customer satisfaction at the Hotel Salak The Heritage Bogor restaurant. Dimensions of product quality measured include presentation, menu variety, healthiness, delicacy, freshness and temperature. Dimensions of customer satisfaction measured are tangibles, reliability, responsiveness, empathy. This study uses a quantitative approach method. Collecting data using primary data through non-probability sampling/insendental sampling as many as 100 respondents who are guests who visit the restaurant. Data analysis in this study used simple linear regression with SPSS application, all research data were verified through all statistical tests. The results showed that the quality of food products has a positive and significant effect on customer satisfaction at the Salak Hotel Restaurant The Heritage Bogor.
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This study aims to determine, describe, and analyze (1) the implementation of Sapta Pesona at Taman Kupu-Kupu in the Sukajadi Tourism Village and (2) the tourists' perception of Sapta Pesona actualization at Taman Kupu-Kupu in the... more
This study aims to determine, describe, and analyze (1) the implementation of Sapta Pesona at Taman Kupu-Kupu in the Sukajadi Tourism Village and (2) the tourists' perception of Sapta Pesona actualization at Taman Kupu-Kupu in the Sukajadi Tourism Village. The research method used in this research is descriptive research with a mixed approach. Data collection techniques used are observation, interviews, questionnaires, and documentation and literacy. The analysis method used is (1) Miles and Huberman qualitative data analysis in the form of data reduction, data presentation, and drawing conclusions. Then the second is quantitative data analysis with descriptive statistical analysis using SPSS. The sample in this study were tourists who visited the Taman Kupu-Kupu in Sukajadi Tourism Village in May 2021, which is limited due to pandemic Covid-19. The results of this study indicate that (1) the application of Sapta Pesona Taman Kupu-Kupu Sukajadi Tourism Village on the seven eleme...
Adanya peningkatan minat wisatawan baik lokal maupun mancanegara terhadap desa wisata perlu dibarengi dengan adanya peningkatan sumber daya manusia dalam hal berkomunikasi, khususnya komunikasi dalam Bahasa Inggris sebagai Bahasa yang... more
Adanya peningkatan minat wisatawan baik lokal maupun mancanegara terhadap desa wisata perlu dibarengi dengan adanya peningkatan sumber daya manusia dalam hal berkomunikasi, khususnya komunikasi dalam Bahasa Inggris sebagai Bahasa yang paling banyak digunakan sebagai penghubung antara wisatawan dengan para pelaku wisata. Masyarakat sebagai tuan rumah di desa wisata harus diperlengkapi dengan keampuan berbahasa Inggris yang baik. Tujuan dari kegiatan Pengabdian Kepada Masyarakat (PKM) ini adalah memberikan pelatihan untuk membantu kelompok sadar wisata (Pokdarwis) Desa Sukajadi di Kecamatan Tamansari Bogor dalam meningkatkan kemampuan komunikasi Bahasa Inggris khusus untuk wisata. Berdasarkan wawancara yang dilakukan sebelum program ini dimulai, masyarakat Desa Sukajadi secara keseluruhan masih belum memiliki kemampuan yang baik dalam menggunakan Bahasa Inggris untuk kepentingan wisata. Untuk memecahkan masalah tersebut salah satu solusi tercepat adalah melalui metode pelatihan atau...
Tourism Development is a tourist attraction that will determine the level of income in an area, and all this is shown to give satisfaction to tourists. This research was conducted to determine the development of tourism to visitor... more
Tourism Development is a tourist attraction that will determine the level of income in an area, and all this is shown to give satisfaction to tourists. This research was conducted to determine the development of tourism to visitor satisfaction on Pabangbon Panorama tours. The purpose of this study was to examine the influence of the development of tourism with visitor satisfaction of Pabangbon Panorama Tourism. the research used in this study is visitors who visit Panorama Pabangbon Tourism this research form uses qualitative research. This type of research is qualitative research. Respondents used in this study were visitors who came to Bogor Pabangbon Leuwiliang Panorama tour as many as 60 visitors who came to the tourist attractions. Collecting data in the form of questionnaires in the form of interviews used to see the influence of the development of Pabangbon Tourism. Data analysis used in this study is a graph of the results of interviews that have been obtained and Microsoft ...
