Skip to main content
In this thought piece we take stock of and evaluate the nature of knowledge production in the field of trust research by examining the epistemologies of 167 leading trust scholars, who responded to a short survey. Following a brief review... more
In this thought piece we take stock of and evaluate the nature of knowledge production in the field of trust research by examining the epistemologies of 167 leading trust scholars, who responded to a short survey. Following a brief review of major epistemological perspectives we discuss the nature of the prevalent views and their geographical distribution within our field. We call on trust researchers to engage in epistemological reflection, develop their own awareness of alternative epistemologies, and ensure their work draws on and cites relevant research contrary to their preferred epistemological approach. To support this we ask editors of relevant journals to foster pluralism in trust research, publishing work from a range of epistemologies.
This original book is the first to offer a wide-ranging study of trust within andbetween organizations from the perspective of several social and management ...
ABSTRACT "Dieses Papier beschäftigt sich mit den Funktionen von Institutionen im Prozess der Vertrauensgenese in Beziehungen zwischen individuellen Akteuren (Managern) und kollektiven Akteuren (Firmen). Es werden mehrere Ansätze... more
ABSTRACT "Dieses Papier beschäftigt sich mit den Funktionen von Institutionen im Prozess der Vertrauensgenese in Beziehungen zwischen individuellen Akteuren (Managern) und kollektiven Akteuren (Firmen). Es werden mehrere Ansätze zur Konzeptualisierung von Vertrauen in organisationalen Kontexten und deren Annahmen darüber diskutiert, wie institutionelle Arrangements Prozesse der Vertrauensbildung beeinflussen. Vor dem Hintergrund dieser Diskussion wird eine tragfähige Perspektive zur Analyse des Verhältnisses zwischen Vertrauen und institutionellen Strukturen entwickelt. Vier Szenarien, in welchen der Einfluss von Institutionen für die Genese von Vertrauen besonders wichtig sein kann, werden genauer betrachtet: das frühe Entwicklungsstadium von Geschäftsbeziehungen; Fälle, in denen Institutionen relativ stark und verlässlich sind; Fälle, in denen Vertrauen schnell aufgebaut werden muss; und Fälle, in denen idiosynkratische Transaktionen stattfinden." (Autorenreferat) "This paper deals with the role of institutions in the development of trust among individual actors (managers), among collective actors (firms), and between individual and collective actors. We review various strands of literature on organizational trust and examine the assumptions made about how trust building processes are influenced by institutional arrangements. Building on this discussion, we develop a perspective on the interrelationship between trust and institutions. We examine four situations where the influence of institutions can be conducive to building trust in business relationships: in the early stages of the development of a trust-based relationship; when institutions are relatively strong; when trust needs to be established swiftly; and when the transaction is idiosyncratic rather than based on routine behavior." (author's abstract)
Expanding upon the existing literature on agency theory, which often overlooks potential conflicting interests among monitoring mechanisms, this study investigates the divergent effects of active foreign institutional investors and... more
Expanding upon the existing literature on agency theory, which often overlooks potential conflicting interests among monitoring mechanisms, this study investigates the divergent effects of active foreign institutional investors and outside directors on firm strategy and performance. Specifically, in light of inconclusive findings on the relationship between layoffs and performance, this study examines the initiators of layoffs and their impact on firm performance, comparing the roles of active foreign institutional investors and outside directors. Through panel data analysis of 2,516 firm-year observations from South Korea spanning 2010 to 2014, the findings reveal that firms with active foreign institutional investors are more inclined to implement large-scale layoffs, which positively moderate the relationship between active foreign institutional investors and firm performance metrics such as return on assets (ROA) and market returns. However, the relationships between active fore...
This article revisits the concept of responsible autonomy, analysing the interplay of employee autonomy, management control and trust experienced by knowledge professionals in the UK compelled to work remotely during the coronavirus... more
This article revisits the concept of responsible autonomy, analysing the interplay of employee autonomy, management control and trust experienced by knowledge professionals in the UK compelled to work remotely during the coronavirus pandemic. The authors theorise about the tensions and paradoxes of responsible autonomy in the contemporary context of the COVID-19 crisis, drawing on empirical findings gathered in May 2020 and May 2021. Many participants experienced increased autonomy and discretion, but also work intensification and blurred work–life boundaries. Interestingly, many accepted this paradox as a palatable trade-off for the autonomy of being able to work from home, particularly where there was reciprocal trust between employee and manager. Trust is the glue in responsible autonomy, yet exists in tension with intrusive managerial control.
Research Interests:
The aim of this symposium is to expand and challenge the existing knowledge on the relationships between income inequality, generalized trust and wellbeing. Invited scholars will briefly showcase their current research by identifying gaps... more
The aim of this symposium is to expand and challenge the existing knowledge on the relationships between income inequality, generalized trust and wellbeing. Invited scholars will briefly showcase their current research by identifying gaps in existing theories and presenting new theoretical approaches. This symposium will form a solid foundation for, we hope, stimulating discussion of these puzzling relationships. Income Inequality and Subjective Wellbeing: A Contingent Approach Presenter: Ivana Katic; Columbia Business School Presenter: Paul Ingram; Columbia U. Income inequality and generalized trust: Is there really a causal relationship? Presenter: Konrad Jamro; U. of California, Irvine Diversity as a Catalyst for Generalized Trust Development: A New Theoretical Model Presenter: Jiyin Cao; Northwestern U. "Income Inequality, Trust and Economic Performance in the EU-countries" Presenter: Tor Grenness; BI Norwegian Business School
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical or photocopying, recording, or otherwise without the prior permission of... more
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical or photocopying, recording, or otherwise without the prior permission of the publisher.
This article introduces the concept of "flexible reactivity" to describe and analyze a form of economic actors' response to multiple judgment devices. Using the example of government regulation in the Tuscan wine industry,... more
This article introduces the concept of "flexible reactivity" to describe and analyze a form of economic actors' response to multiple judgment devices. Using the example of government regulation in the Tuscan wine industry, we show that wineries can in part comply with the government's quality classifications system while, at the same time, also offering products outside the official classification system. Through this research, we provide novel insights into the role of judgment devices and contribute to a more nuanced understanding of organizational responses to institutional pressures. Extending prior institutional-complexity research, our study illustrates that organizations' reactions to judgment devices are not limited to only the two options of either acquiescence or defiance. The third option-flexibile reactivity-encompasses an explicit combination of acquiescence and defiance at the actor level. Our findings shed new light on how organizations can cope with contradictory external demands such that contrasting logics compete for organizational resources and breed heterogeneous and continuously shifting product offerings.
This article suggests conceptualising trust as a generalised symbolic medium of communication. It is argued that in business relationships trust appears intertwined with other media, such as power or money. Furthermore, it is shown that... more
This article suggests conceptualising trust as a generalised symbolic medium of communication. It is argued that in business relationships trust appears intertwined with other media, such as power or money. Furthermore, it is shown that typical combinations of trust, power and money are dominant in different business systems (liberal vs coordinated market economies). The overarching aim of this article is to demonstrate that trust is a fundamental concept of social theory and that the theory of generalised symbolic media of communication provides a useful conceptual perspective to integrate trust into social theory.
We present a perspective on the interpersonal element of service in which economic and social collaboration takes place in real time: the service encounter. We view it as a site of conflict for power and control where social identities... more
We present a perspective on the interpersonal element of service in which economic and social collaboration takes place in real time: the service encounter. We view it as a site of conflict for power and control where social identities are anchored and collective meanings are constituted and reproduced. Our theoretical underpinning is taken from the Activity Theory (AT) to shed light on the service encounter as a contradictory, political locus of tension between providers and customers (internal and external) in the Higher Education (HE) market.
Founded in 1963 by two prominent Austrians living in exile – the sociologist Paul F. Lazarsfeld and the economist Oskar Morgenstern – with the financial support from the Ford Foundation, the Austrian Federal Ministry of Education, and the... more
Founded in 1963 by two prominent Austrians living in exile – the sociologist Paul F. Lazarsfeld and the economist Oskar Morgenstern – with the financial support from the Ford Foundation, the Austrian Federal Ministry of Education, and the City of Vienna, the Institute for Advanced Studies (IHS) is the first institution for postgraduate education and research in economics and the social sciences in Austria. The Sociological Series presents research done at the Department of Sociology and aims to share “work in progress ” in a timely way before formal publication. As usual, authors bear full responsibility for the content of their contributions.
Theme G: Cross-contextual comparison of institutions and organisations

And 128 more