Becker et al., 2017 - Google Patents
Business process management in the manufacturing industry: ERP replacement and ISO 9001 recertification supported by the icebricks methodBecker et al., 2017
- Document ID
- 7607038877351797500
- Author
- Becker J
- Clever N
- Holler J
- Neumann M
- Publication year
- Publication venue
- Business Process Management Cases: Digital Innovation and Business Transformation in Practice
External Links
Snippet
Situation faced: A family-owned manufacturing company recently went through the transfer of management from the older to the younger family generation. A number of problems were uncovered during this process, such as prevalence of tacit knowledge, an inefficient …
Classifications
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