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Osei-Bryson et al., 2006 - Google Patents

Managing risks in information systems outsourcing: An approach to analyzing outsourcing risks and structuring incentive contracts

Osei-Bryson et al., 2006

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Document ID
7222690539977965674
Author
Osei-Bryson K
Ngwenyama O
Publication year
Publication venue
European Journal of Operational Research

External Links

Snippet

Information systems outsourcing is now almost standard practice for many companies. Outsourcing the information processing activities is a complex issue that entails considerable implications for the strategy of the firm. An important mechanism for managing …
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