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Lee et al., 2022 - Google Patents

Effects of resistance barriers to service robots on alternative attractiveness and intention to use

Lee et al., 2022

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Document ID
6783321979047625573
Author
Lee G
Kim Y
Publication year
Publication venue
Sage Open

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Snippet

This study examined the effect of resistance barriers on alternative attractiveness of service robots and intention to use to explain the effect of innovation resistance against such robots on customer behavior. An online survey was conducted with South Korean customers who …
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Classifications

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