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Avittathur et al., 2004 - Google Patents

Tapping product returns through efficient reverse supply chains: opportunities and issues

Avittathur et al., 2004

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Document ID
6684698849449748445
Author
Avittathur B
Shah J
Publication year
Publication venue
IIMB Management Review

External Links

Snippet

As competition increases, firms explore newer ways of satisfying the customer. Product returns is one such path in recent times1. While increasing environmental regulation is compelling firms to be responsible for the proper disposal of used products2, many firms are …
Continue reading at www.academia.edu (PDF) (other versions)

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