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Nurrohmah et al., 2017 - Google Patents

The expert-judgement validation and finalization of proposed interaction design process maturity instrument: Case study: E-commerce in Indonesia

Nurrohmah et al., 2017

Document ID
3357249823462280416
Author
Nurrohmah I
Sensuse D
Santoso H
Publication year
Publication venue
2017 Second International Conference on Informatics and Computing (ICIC)

External Links

Snippet

In e-commerce industry, providing good interaction design in organization's online systems is necessary to support organization business. This necessity triggers the ecommerce organization to conduct interaction design process. However, there is no supporting …
Continue reading at ieeexplore.ieee.org (other versions)

Classifications

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