Alam, 2017 - Google Patents
Submitted toAlam, 2017
View PDF- Document ID
- 2414971356110717758
- Author
- Alam M
- Publication year
External Links
Snippet
Today's corporate world is more focused on customer-centric organization and all business organizations tries to make a win-win relationship with their customer. Without customer satisfaction it is very difficult to be the not only a profitable organization but also a great …
- 238000000034 method 0 description 77
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