Mann et al., 2021 - Google Patents
Optimizing Hybrid Unix CRM Infrastructure Using Salesforce Flows, Omni-Channel Automation, and AI-Driven Service IntelligenceMann et al., 2021
View PDF- Document ID
- 2209069022763678366
- Author
- Mann G
- Kumar K
- Publication year
- Publication venue
- Int. J. Sci. Res. Eng. Trends
External Links
Snippet
Hybrid Customer Relationship Management (CRM) infrastructures are increasingly critical in enterprises that balance cloud agility with on-premise reliability. This review examines the role of Salesforce Flows, Omni-Channel automation, and AI-driven service intelligence in …
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