McCathern, 1999 - Google Patents
Benchmarking: A case study of the process in mid-sized community colleges in TexasMcCathern, 1999
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- 1864499634322547593
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- McCathern E
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As higher education faces decreasing resources, increasing demands for accountability, and increasing information available, many colleges and universities have adapted Total Quality Management (TQM) theory to their campuses to produce quality. Thus, the TQM …
- 238000000034 method 0 title abstract description 228
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