Almunawar et al., 2013 - Google Patents
Crafting strategies for sustainability: how travel agents should react in facing a disintermediationAlmunawar et al., 2013
View PDF- Document ID
- 15946104741130479103
- Author
- Almunawar M
- Anshari M
- Susanto H
- Publication year
- Publication venue
- Operational Research
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Snippet
The growing adoption of electronic transactions through the Web both by travel industry and their customers pose a great challenge to traditional intermediaries in this industry (travel agents) as it allows direct interactions between suppliers with their customers. Moreover, the …
- 238000005516 engineering process 0 abstract description 54
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