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Purwanto, 2023 - Google Patents

The Analysis and Improvement of Business Process at PT FMS (A Case Study of an Indonesian Telecommunication Company)

Purwanto, 2023

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Document ID
15778680107554735875
Author
Purwanto E
Publication year
Publication venue
Proceeding International Conference on Economics, Business and Information Technology

External Links

Snippet

Regarding the increase in telecommunication industry growth, every huge telecommunication company in Indonesia has authorized dealers in every region to help the company in distributing the products. PT FMS is one of the authorized dealers of PT …
Continue reading at jurnal.itsm.ac.id (PDF) (other versions)

Classifications

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    • G06Q10/00Administration; Management
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    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading, distribution or shipping; Inventory or stock management, e.g. order filling, procurement or balancing against orders
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