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Shi et al., 2025 - Google Patents

Unveiling patient-centric interactions in virtual consultation: A comprehensive text mining approach

Shi et al., 2025

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Document ID
13145449571326569801
Author
Shi Y
Komiak S
Publication year
Publication venue
Health Informatics Journal

External Links

Snippet

This study aims to explore patient perceptions and interactions with virtual consultation (VC) systems to understand the factors influencing their adoption and satisfaction. We analyzed 21,839 patient reviews from four major virtual consultation platforms—MDLive, Doctor on …
Continue reading at journals.sagepub.com (HTML) (other versions)

Classifications

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    • G06F19/32—Medical data management, e.g. systems or protocols for archival or communication of medical images, computerised patient records or computerised general medical references
    • G06F19/322—Management of patient personal data, e.g. patient records, conversion of records or privacy aspects
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    • G06Q50/00—Systems or methods specially adapted for a specific business sector, e.g. utilities or tourism
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    • G06Q50/22—Health care, e.g. hospitals; Social work
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    • G06Q10/00—Administration; Management
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    • G06Q10/105—Human resources
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    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes

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