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Ferneley et al., 2006 - Google Patents

Resist, comply or workaround? An examination of different facets of user engagement with information systems

Ferneley et al., 2006

Document ID
10569532723089932830
Author
Ferneley E
Sobreperez P
Publication year
Publication venue
European Journal of Information Systems

External Links

Snippet

This paper provides a summary of studies of user resistance to information technology and identifies workaround activity as an understudied and distinct, but related, phenomenon. Previous categorisations of resistance have largely failed to address the relationships …
Continue reading at www.tandfonline.com (other versions)

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