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WO2025072289A1 - Systems, methods, and platforms that empowers employees with organization platform paths - Google Patents

Systems, methods, and platforms that empowers employees with organization platform paths Download PDF

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Publication number
WO2025072289A1
WO2025072289A1 PCT/US2024/048343 US2024048343W WO2025072289A1 WO 2025072289 A1 WO2025072289 A1 WO 2025072289A1 US 2024048343 W US2024048343 W US 2024048343W WO 2025072289 A1 WO2025072289 A1 WO 2025072289A1
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WIPO (PCT)
Prior art keywords
employee
interest
platform
feed
profile
Prior art date
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PCT/US2024/048343
Other languages
French (fr)
Inventor
Piyush Kumar JHA
Amy HANLON-RODEMICH
Neeru MEHTA
Krishna Vir SINGH
Shivani KHANNA
Original Assignee
Globallogic, Inc.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Globallogic, Inc. filed Critical Globallogic, Inc.
Publication of WO2025072289A1 publication Critical patent/WO2025072289A1/en

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  • the invention relates generally to mobile applications development and microservices based backend platforms, and more particularly to a mobile application that provides employee experience in an organization.
  • Paths to success solutions can be implemented using an Organization Platform Paths which comprises a mobile application, a software platform, and a system integration of information sources.
  • the paths to success solution provides the features of customization, integration, advanced analytics, and a mobile-first approach.
  • a computer implemented method for providing personalized employee experience comprises: performing by a mobile application operating in a computer system: onboarding an employee within an organization and managing creation of a profile for the employee, wherein the profile is created by a software platform that fetches profile data from a human resources (HR) system of an organization that the employee works for; creating an interestbased feed based on interests provided, wherein the software platform utilizes an artificial intelligence (Al) based feeder service to create a personalized feed, and wherein the interestbased feed comprises information for one or more events, webinars, training, recommended courses, and coach alignment that are related to at least one of: career, social activity, and goal; inserting a survey with questions in the interest-based feed, wherein the software platform collects information about employee’s interests via the survey; and updating the interest-based feed, wherein the software platform provides an enhanced profile and personal feed content by gathering relevant data and curating customized data feeds.
  • HR human resources
  • the step of onboarding may comprise: downloading the mobile application on a device of the employee; providing, by the mobile application, a code that verifies if the employee works for the organization; fetching, by the software platform, the profile data from the HR system; authenticating, by the software platform, identity of the employee based on the code provided through the mobile application and the profile data; and creating an account for profile of the employee.
  • the step of onboarding may comprise asking to provide initial interest of the employee, and the interest-based feed may be performed based on the initial interest area answered during the onboarding.
  • category of the interest may include at least one of career, social interests, and goal.
  • the method may further comprise the step for searching at least one of mentors, other employees, and any individuals related to the interest.
  • the method may further comprise the step for communicating and collaborating with at least one of mentors, other employees, and individuals related to the interest, wherein a request for communicating and collaborating may be sent by the employee through the mobile application to a selected person among the mentors, other employees, and individuals, and a communicating and collaborating channel may be formed when the selected person accepts the request
  • the step of communicating and collaborating may be performed through at least one of messaging, chat, video conferencing, and cloud-based workspace platform on the device of the employee.
  • the method may further comprise periodically performing a feedback loop for additional survey embedded in a home page feed of the mobile application.
  • the interest-based feed may include a card for upcoming activities including the one or more events, webinars, technical training, recommended courses, and coach alignment, and wherein the card may be connected to an enrollment request of the upcoming activities.
  • system may further comprise the step of adding or editing interest by the employee on the mobile application.
  • a system for providing personalized employee experience comprises: a mobile application configured to receive a request of creating an account with profile from an employee, collect initial interest of the employee related to at least one of career, social activity, and goal, provide interact-based feeds, and communicate with a backend platform; the backend platform including: a profile fetching module configured to fetch profile data from a human resources (HR) system of an organization that the employee works for; a profile creation module configured to allow the request of creating the account by authenticating identity of the employee based on the fetched profile data, and a feed creation module configured to utilize an artificial intelligence (Al) based feeder service to create the interact-based feeds based on the interest; an administration web portal configured to communicate with the backend platform and add and edit content and mentors for the interact-based feeds; and an internal and third-party system integrated with the backend platform, wherein the third-party system includes at least one of: the HR system, systems for social activities, education and career coach.
  • the backend platform including: a profile fetching module configured to fetch profile data
  • the mobile application may be executed on a device of the employee and interact with the employee through a user interface.
  • the feed creation module may include a social feed Al model module, a career feed model module, a coach alignment model module, and a recommendation module.
  • the backend platform may further comprise a communication and collaboration module configured to allow the employee to communicate and collaborate at least one of mentors, other employees and individuals related to the interest through the mobile application.
  • the communication and collaboration module may be configured to be performed by at least one of messaging, chat, video conferencing, and cloud-based workspace platform through the mobile application.
  • the interact-based feeds may include a survey with questions, wherein the backend platform collects information about employee’s interests via the survey.
  • the interest-based feed may include a card for upcoming activities including the one or more events, webinars, technical training, recommended courses, and coach alignment, and wherein the card is connected to an enrollment request of the upcoming activities.
  • the backend platform may further comprise a searching module to allow the employee to search mentors, other employees, and individuals related to the interest in an area of at least one of career, social activity, and goal through the mobile application.
  • a method for providing personalized employee experience comprises: onboarding, on a mobile application in communication with a backend platform, an employee with an organization by creating an account for the employee by fetching profile data from a human resources (HR) system of an organization that the employee works for; collecting, by the mobile application, initial interest of the employee including at least one of career, social activity, and goal to transmit to the backend platform; creating, by the backend platform, an interest-based feed based on the interest, using an artificial intelligence (Al) based feeder service, wherein the interest-based feed comprises information for one or more events, webinars, training, recommended courses, and coach alignment; inserting, by the backend platform, a survey with questions in the interest-based feed to collect additional information about interests of the employee via the survey; providing, by the mobile application, the created interest-based feed with the survey to the employee; performing, on the mobile application, an enrollment request of the one or more events, webinars, training, recommended courses, and coach alignment and a response to the survey; and updating, by the backend platform, the
  • the method may further comprise the steps for searching, communicating, and collaborating with at least one of mentors, other employees, and individuals related to the interest.
  • FIG. 1 depicts a diagram of an overall solutions approach for a system for providing personalized employee experience to achieve paths to success using Organization Platform Paths, according to one embodiment.
  • FIG. 2 depicts a flow chart of a method for providing personalized employee experience using a system including a mobile app, an organization platform, an internal and third party system integration, and an administration web portal to achieve paths to success using Organization Platform Paths, according to one embodiment.
  • FIG. 3 A depicts a flow chart of a method for providing personalized employee experience , according to one embodiment.
  • FIG. 3B depicts a flow chart of a detailed step of onboarding an employee with an organization of the method shown in FIG. 3 A, according to one embodiment.
  • FIG. 3C depicts a flow chart of a method of providing personalized employee experience upon the step of performing an enrollment request for paths to success using Organization Platform Paths, according to one embodiment.
  • FIG. 4 illustrates an example top-level functional block diagram of a computing device embodiment.
  • FIG. 5 shows a high-level block diagram and process of a computing system for implementing an embodiment of the system and process.
  • FIG. 6 shows a block diagram and process of an exemplary system in which an embodiment may be implemented.
  • FIG. 7 depicts a cloud computing environment for implementing an embodiment of the system and process disclosed herein.
  • FIG. 8A depicts modules used in the disclosed system for providing personalized employee experience, according to one embodiment.
  • FIG. 8B depicts a graph of employee work engagement according to time with paths to success enabled employee experience using the disclosed system as compared to employee experiences using conventional solutions.
  • FIG. 8C depicts modules used in the disclosed system, which are accessible from a mobile device of an employee user, according to one embodiment.
  • FIG. 8D depicts a user interface for the disclosed system with Organization Platform Paths, according to one embodiment.
  • FIGS. 9A-9C depict a process for providing personalized employee experience through a user interface for a paths to success enabled journey of an employee in an organization, according to one embodiment.
  • a method for providing personalized employee experience may create the right experiences and connections within an organization, create solid careers, and result in paths to success for employees.
  • the method for paths to success may be implemented with Organization Platform Paths using a system for providing personalized employee experience, which may include mobile applications (apps), an administration web portal, and a backend platform.
  • the mobile application may be implemented via a software platform and system integration of information sources.
  • the present method and system may also be extended to other channels such as websites, desktop applications, or wearables.
  • the method and system for providing personalized employee experience may offer personalized employee experiences with career development, social engagement, and relevant content to attract and retain top talent.
  • the present system and method of paths to success implemented with Organization Platform Paths addresses several workplace challenges, such as communication barriers between employees and organizations, limited access to training materials, a lack of real-time feedback and goal tracking, and challenges with work-life balances.
  • the app goes beyond work-related activities and notifies users of nearby events such as tree plantation drives, marathons, cycling events, hiking, and teaching sessions in non-profit organizations (NGOs).
  • NGOs non-profit organizations
  • Organization Platform Paths helps create a more harmonious and fulfilling life for its users and provides paths to success.
  • the present system may include a communication and collaboration module, which allows an employee to communicate and/or collaborate with other employees in the organization, mentors, and/or any individuals related to the personalized interest of the employee.
  • the communication and collaboration module may include multi-communication channels to encourage communication and collaboration, such as messaging, chat, video conferencing, and/or cloud-based workspace platform. For example, an employee may communicate and/or collaborate with a mentor, another employee, and/or individual who has knowledge and/or experiences related to the interests of the employee, through at least one communication channel.
  • the mobile app of the present system may show personalized recommendations and facilitates the addition of feeds related to corporate news, events, academies, etc. to a favorites section ensuring maximum adoption and effectiveness.
  • FIG. 1 depicts a diagram of a system 100 for providing personalized employee experience for paths to success using Organization Platform Paths, according to one embodiment.
  • the system 100 for paths to success may include a mobile app 101, a backend platform 102, one or more internal and third party system integrations 103, and an administration web portal, 104.
  • An employee, a front end user of the system 100 may be accessible to the platform 102 via the mobile app 101.
  • the “user,” which is a front end user of the system 100 refers to an employee.
  • the mobile app 101 may be downloaded to a personal computing device, such as mobile phone, of each employee, and the users may be accessible to the system 100 through this mobile apps 101 on their devices.
  • the mobile app 101 may be configured to communicate with the platform 102.
  • the mobile app 101 may transfer data and/or information received from the user to the platform 102, receive all the data from the platform 102, and provide it to the corresponding user. Since the platform 102 generates personalized results based on the data of each user, the mobile app 101 may offer personalized employee experiences with career development, social engagement, goals, and relevant content to attract and retain top talent.
  • the mobile app 101 may be built by a framework for building natively compiled applications, such as a Flutter based native app for an employees.
  • the mobile app 101 may comprise an account 105 for profile 106, an add and edit module for interest area 107, personalized interested-based feed module 108, reminders 112, push notifications 110, a search module 114, a coach alignment module 116, a communication and collaboration channel 118, and others.
  • Users may create accounts 105 for their profiles 106 by entering their information on the mobile app 101.
  • the accounts 105 on the mobile app 101 may be created only when the user provides a code or information that can prove that the user is an employee of company. While creating an account on the system 100, the user may provide their initial interest including at least one of careers, social activities, and goals.
  • the step of providing the initial interest may be performed in a form of short survey with questions but is not limited thereto.
  • the interest may include at least one area according to needs, preferences, and/or interests of the employee.
  • an account 105 for profile 106 may be created on the system 100 for each user.
  • users can add and/or edit their interest areas in careers (e.g. technology), social activities, and goals at any time after the creation.
  • the account 105 for profile 106 which includes the user’s interest areas in careers, social activities, and goals that the user provides, may be transferred to the backend platform 102.
  • the backend platform 102 may create a personalized feed based on each user’s profile transferred from the mobile app 101 and provide this interest-based feeds 108 to the employee on the mobile app 101. Users may also receive personalized push notifications 110 and reminders 112 so that they do not miss any information and/or activities that they are interested in.
  • the mobile app 101 may also provide a feature to search mentors using the search module 114. Users can find mentors based on their career aspects and they can send mentoring requests on the mobile app 101 to selected mentors to be connected to mentors. Mentors can see all the requests in the mobile app 101. They can accept the request from users and start mentoring.
  • the search module 114 may allow the user to search for other employees or any individuals related to the personalized interest of the user.
  • the communication and collaboration channel 118 may allow the user to communicate and collaborate with mentors, other employees, or any individuals related to the personalized interest.
  • the platform 102 may be a microservices based platform which may integrate with different third-party systems 103 and can provide the relevant data to mobile app 101.
  • the platform 102 may be referred to as a backend platform.
  • the functional blocks of the platform 102 may comprise a profile module 120 including a profile fetching module 122, a profile creation module 124, and a profile storage.
  • the profile fetching module 122 may be configured to fetch profile data related to the users from HR systems of companies.
  • the profile creation module 124 may be configured to create the account for profile of each user based on the fetched profile data.
  • the profile creation module 124 may be configured to create the account for profile of each user by authenticating identity of the user based on a code that the user provides, and the profile data fetched from the HR system of a company that the user claims to work with.
  • the profile module 120 of the platform 102 may store specific data for each user’s profile on the profile storage, which includes the interest areas for each user provided through the mobile app 101.
  • the platform 102 also may comprise a feed creating module 126 including a social feed Al model module 128, a career feed model module 130, a coach alignment model module 132, and a recommendation module 134.
  • a feed creating module 126 including a social feed Al model module 128, a career feed model module 130, a coach alignment model module 132, and a recommendation module 134.
  • the social feed Al model module 128, the career feed model module 130, and the coach alignment model module 132 of the feed creation module 126 of the backend platform 102 may be configured to generate a personalized feed, such as social activities, events related to career, coach alignment, and the like. .
  • This feed may be improved every time a user interacts with the mobile app 101.
  • the coach alignment model module of the platform 102 may recommend at least one mentor or coach for the user.
  • the recommended mentor data may be transferred to the mobile app 101 on the recommendation module, and the mobile app 101 may provide a recommendation for mentors to the user.
  • the platform 102 may further comprise a communication and collaboration module 136, a searching module 138, data & analytics module 142, content management systems (CMS) module 140, and an engagement module 144 but is not limited thereto.
  • the communication and collaboration module 136 may allow the user to communicate and/or collaborate with mentors, other users (employees), and/or any individuals related to the personalized interest.
  • the communication and collaboration module 136 may form a communication and collaboration channel, or a session, between the user and an individual whom the user asks to communicate and/or collaborate with.
  • the platform 102 may form a communication and collaboration channel only when the individual whom the user asks to communicate and/or collaborate with accepts a communication and collaboration request from the user.
  • the communication and collaboration module 136 may be configured to form at least one channel among multi communication channels, such as messaging, chat, video conferencing, and/or cloud-based workspace platform, to encourage communication and collaboration.
  • the communication and collaboration channel may be implemented by various means including a mobile device, computer, smartphone, phone, and other devices using networks.
  • the cloud-based workspace platform of the communication and collaboration module 136 may be a platform that allows multiple users, including the user and individual whom the user asks to communicate with, to create and/or edit documents or files simultaneously in real time.
  • the user may communicate and/or collaborate with a mentor, another employee, or individual who has knowledge and/or experiences related to the interest of the user, through at least one communication channel including a cloud-based workspace platform and video conferencing.
  • the search module 138 may allow the user to search for mentors, other employees, or any individuals related to the interest. After searching using the search module 138, the user may send a communication and collaboration request to them using the communication and collaboration module 136.
  • the CMS module may be configured to manage the data and/or contents related to various interest areas.
  • the administration web portal 104 may be used as an app configuration portal and the CMS module.
  • An administration user can add and/or edit new mentors, new courses, events, and any related data and/or contents from this portal 104.
  • the data and analytics module 142 may store and analyze data and/or contents, which may be provided to the user.
  • the engagement module 144 may be configured to provide additional information related to improving work engagement.
  • the engagement module 144 may be configured to provide information for the user’s company, position, career, work-life balance, and others.
  • additional benefits can be achieved through the internal and third party system integrations 103 of various existing systems.
  • These third party system integrations 103 may be the existing systems in any organization which the platform 102 can integrate with in order to provide the relevant information to the users.
  • Existing systems can comprise HR systems of organizations, or companies, 148, social internet 150, career coaches 152, learnings 154, practices 160, corporate social responsibility (CSR) 162, academies 156, and Udemy 158 but is not limited thereto.
  • CSR corporate social responsibility
  • the present system 100 may work as a common communication channel across an organization operating the system 100 by integrating different systems 103 and filtering the information based on user’s interests. Instead of showing a large amount of information to the user, it may provide only the selected information which is relevant to the user. Consequently, the user can effectively learn the filtered information. For example, if a user needs knowledge and/or experience in a specific area for work, the system 100 may provide a communication and collaboration channel with mentors, other employees, and/or any individuals who has the knowledge or work experience in that area. In another example, if a user is interested in hiking activities, the platform 102 may recommend if there are any hiking activities nearby and also show a push notification. The platform 102 also may help users learn beneficial skills by recommending courses and academies based on what users have selected as interest areas in the profile.
  • FIG. 2 depicts a flow chart of a method 200 for providing personalized employee experience using a system including a mobile app, a platform, and third party system integrations, according to one embodiment. As illustrated, the method 200 illustrates the interactions and exchanges between the mobile app 101, the platform 102 and the third party system integrations 103.
  • a user i.e., employee
  • an organization operating the system 100, FIG. 1
  • the backend platform 102 may fetch profile data from the HR system, in other system integrations 103 (step 209) and create a profile in the platform 102 (step 205).
  • the HR system may be a system of an organization or company that the user works with.
  • the user may be asked to provide interest areas so that the platform 102 can provide curated and personalized content to the user.
  • the categories of the user interests may include at least one of career (e.g., technology), social interests, goals etc. and then a basic profile may be created for each user. Every time a user interacts with the mobile app 101, the user's profile may be enhanced so that the platform 102 can provide better recommendations.
  • career e.g., technology
  • social interests e.g., goals etc.
  • a basic profile may be created for each user. Every time a user interacts with the mobile app 101, the user's profile may be enhanced so that the platform 102 can provide better recommendations.
  • a few examples of interest areas in technology track may be Machine Learning, Platform Architect, Android developer etc.
  • a few examples of social interests may be hiking, teaching in NGOs, plantation drive etc.
  • the mobile app 101 then may proceed to generate an interest-based feed (step 202). Based on the previously generated profile through the step 205, the user may obtain a curated feed based on the interests provided.
  • the platform 102 may include Al based feeder services to create a personalized feed (step 206).
  • the feed may contain information about social events, webinars, tech trainings, recommended courses, and coach alignment. Examples may include Learning (Precipio) andtreus (step 210).
  • the feed may include cards for upcoming academy, upcoming social event such as plantation drive, an upcoming webinar, a recommended mentor, for example.
  • upcoming social event such as plantation drive, an upcoming webinar
  • a recommended mentor for example.
  • users can tap on these cards to obtain all the details and enroll into the social event, courses or connect to the mentors.
  • the mobile app 101 then may proceed to perform the insertion of a short survey and/or questions in the feed (step 203). After a few sessions or days, the user may be asked the question and/or survey to gather more information about the user’s interests (step 207). The more information that the mobile app 101 learns about the user, the better recommendations the mobile app 101 can provide to the user for a more personalized and enjoyable experience.
  • the mobile app 101 then may proceed to an updated interest-based feed (step 204).
  • the mobile app 101 may become smarter by integrating with several other internal and third-party systems 103 to provide relevant content at the right moment.
  • the internal and third-party system integrations 103 may include Precipio,treus, practices, and coaches (step 211).
  • the user’s profile may be enhanced with the additional content, and the platform 102 may then provide an updated personalized content feed (step 208) to the mobile app 101.
  • Feed generated through the step 202 may be combined with the updated interest-based feed through the step 204.
  • FIG. 3A depicts a flow chart of a method 300 for providing personalized employee experience, according to one embodiment.
  • the method 300 may include onboarding an employee with an organization and creating a profile (step 302). Onboarding may happen in the mobile app 101. The user may use a single sign on to login to the mobile app 101 by creating an account on the mobile app 101, and the onboarding flow may start.
  • the mobile app 101 may fetch profile data from the HR system of a hiring resources (HR) system, in internal and third party system integrations 103, such as third party systems or an internal system within the organization operating the system
  • HR hiring resources
  • the user may be asked to provide initial interests so that the system 100 can provide curated and personalized content to the user.
  • the account on the mobile app 101 may be created only when the user provides a code, or information, that can prove that the user is an employee of a specific company.
  • the method 300 may then include creating an interest-based feed utilizing an Al based feed service to create a personalized feed (step 304).
  • the method 300 may then include inserting a short survey with questions in the interest-based feed (step 306).
  • the interest-based feed including the survey with questions may be provided to the user on the mobile app (step 307).
  • the user may send an enrollment request for events, webinars, training, recommended courses, and/or coach alignment provided by the interest-based feed via the mobile app (step 308), which allows the user to participate in and/or experience the desired activities (“A” steps).
  • the steps “A” for participating in and/or experiencing the desired activities is shown in FIG. 3C.
  • the responses to the survey with questions inserted into the interest-based feed may be transferred to the platform 102 (step 309), and the platform 102 may update an enhanced interest-based feed (step 310).
  • a feedback loop for additional survey may be performed.
  • the additional survey may include a list of additional questions and may be embedded in the home page feed of the mobile app
  • the method 300 may then include creating an interest-based feed utilizing an enhanced profile (step 310).
  • the method 300 may further include searching for mentors, other employees, and individuals related to the initial interest (step 325) and communicating and collaborating with mentors, other employees, and individuals related to the initial interest (step 326).
  • FIG. 3B depicts a flow chart of a detailed step 303 of onboarding an employee with an organization of the method 300, according to one embodiment. Referring to FIG.
  • the step 303 for onboarding an employee with an organization may include: downloading the mobile app on a device of the employee (step 3022); providing, by the mobile app, a code that proves an employee of an organization, or a company (step 3024); fetching, by the platform, the profile data from the HR system of the corresponding organization (step 3026); authenticating, by the platform, identity of the user based on the code provided through the mobile app and the profile data (step 3028); creating an account for profile of the user (step 3030); and asking, on the mobile app, the user to provide initial interest including at least one of career, social interests, and goal (step 3032).
  • the step for onboarding an employee with an organization of the method 300 is not limited thereto.
  • FIG. 3B depicts a flow chart of a method 320 of providing personalized employee experience upon the step 308 of performing an enrollment request shown in FIG.
  • Steps of the method 320 may be subsequent steps corresponding to “A” steps shown in FIG. 3 A.
  • current onboarding experiences only include alignment with key stakeholders; project and team assimilation; and policy, process, and tool awareness.
  • additional experiences may be enabled by the system (100, FIG. 1) and the method (200, 300, FIGS. 2 and 3A).
  • the additional experiences in the method 320 may include experiencing diverse learning programs including events, webinars, training, recommended courses, etc. (step 322); accessing coaches and mentors easily (step 324); volunteering for opportunities to give back to society (step 326); contributing to diversity initiatives (step 328); and participating in holistic experiences of well-being at work (step 330).
  • the aforementioned steps may increase the employee experience, increase the employee engagement and increase the employment retention.
  • the steps in the method 320 augment the elements in the current onboarding experience as noted above.
  • the illustrated steps of method 320 may be implemented in a different order and any of the steps may be optional.
  • the present systems and methods for providing personalized employee experience may be focused on providing personalized paths to success for employees by gathering relevant data and curating customized data feeds. It not only offers content related to work but also helps users achieve social, fitness, and financial aspirations.
  • the mobile app (101, FIG. 1) may go beyond the traditional approach of solely concentrating on work to create a balance between work and personal life, which other solutions lack.
  • the present systems and methods may collect the users interests beyond their work so that the platform (102, FIG. 1) can match the relevant activities and events. For example, if someone is hiking enthusiast, the mobile app (101, FIG.l) may match any upcoming hiking event happening within the company’s social groups. Users can access what they need, when they need it, without being overwhelmed with excessive information.
  • the present systems and methods for Organization Platform Paths and its components may address organizational culture and limited research in existing solutions.
  • the present systems and methods for Organization Platform Paths may include solutions that require a deep understanding of organizational culture, employee needs, and engagement drivers which existing engagement programs may not have had access to.
  • For limited research in existing solutions there may have been limited research on employee engagement and technology's role in promoting engagement, making it difficult to develop an effective app.
  • Effective solutions may require technological expertise, a deep understanding of organizational culture and employee needs, and access to research and data.
  • Developing an effective solution may require a combination of technological expertise, a deep understanding of organizational culture and employee needs, and access to research and data.
  • Key features of the present systems and methods for Organization Platform Paths may include customizability, integration, advanced analytics, and a mobile-first approach.
  • customizability the disclosed system may provide greater customizability in terms of features and user interface, allowing organizations to tailor the app to their specific needs and preferences.
  • the platform of the present systems and methods for Organization Platform Paths may be integrated with as many systems as needed on the backend.
  • a backend platform for Organization Platform Paths may provide a tailored need based on the organization. It may be integrated to the systems available in the organization and so the curated feeds can be generated.
  • the mobile app for Organization Platform Paths may integrate with existing systems (Gio, Udemy etc.), making it easier for employees to access the app and reduce the need for duplicate data entry.
  • the backend platform integrated with internal and/or third party platforms may use Rest APIs. Third party platforms need to expose Rest API interfaces which the present systems may integrate to obtain the required data. [0080] For advanced analytics, the present systems and methods for Organization Platform Paths may provide more advanced analytics and data visualization features, allowing organizations to gain deeper insights into employee engagement and satisfaction levels.
  • the present systems and methods for Organization Platform Paths may be designed with a mobile-first approach, making it easier for employees to access the app on-the-go and improving overall usability.
  • FIG. 4 illustrates an example of a top-level functional block diagram of a computing device embodiment 400.
  • the example operating environment is shown as a computing device 420 comprising a processor 424, such as a central processing unit (CPU), addressable memory 427, an external device interface 426, e.g., an optional universal serial bus port and related processing, and/or an Ethernet port and related processing, and an optional user interface 429, e.g., an array of status lights and one or more toggle switches, and/or a display, and/or a keyboard and/or a pointer-mouse system and/or a touch screen.
  • the addressable memory may, for example, be: flash memory, eprom, and/or a disk drive or other hard drive.
  • these elements may be in communication with one another via a data bus 428.
  • the processor 424 may be configured to execute steps of a process establishing a communication channel and processing according to the embodiments described above.
  • System embodiments include computing devices such as a server computing device, a buyer computing device, and a seller computing device, each comprising a processor and addressable memory and in electronic communication with each other.
  • the embodiments provide a server computing device that may be configured to: register one or more buyer computing devices and associate each buyer computing device with a buyer profile; register one or more seller computing devices and associate each seller computing device with a seller profile; determine search results of one or more registered buyer computing devices matching one or more buyer criteria via a seller search component.
  • the service computing device may then transmit a message from the registered seller computing device to a registered buyer computing device from the determined search results and provide access to the registered buyer computing device of a property from the one or more properties of the registered seller via a remote access component based on the transmitted message and the associated buyer computing device; and track movement of the registered buyer computing device in the accessed property via a viewer tracking component.
  • the system may facilitate the tracking of buyers by the system and sellers once they are on the property and aid in the seller’s search for finding buyers for their property.
  • the figures described below provide more details about the implementation of the devices and how they may interact with each other using the disclosed technology.
  • FIG. 5 is a high-level block diagram 500 showing a computing system comprising a computer system useful for implementing an embodiment of the system and process, disclosed herein. Embodiments of the system may be implemented in different computing environments.
  • the computer system includes one or more processors 502, and can further include an electronic display device 504 (e.g., for displaying graphics, text, and other data), a main memory 506 (e.g., random access memory (RAM)), a storage device 508, a removable storage device 510 (e.g., removable storage drive, a removable memory module, a magnetic tape drive, an optical disk drive, a computer readable medium having stored therein computer software and/or data), a user interface device 511 (e.g., keyboard, touch screen, keypad, pointing device), and a communication interface 512 (e.g., modem, a network interface (such as an Ethernet card), a communications port, or a PCMCIA slot and card).
  • an electronic display device 504 e.g., for displaying
  • the communication interface 512 allows software and data to be transferred between the computer system and external devices.
  • the system further includes a communications infrastructure 514 (e.g., a communications bus, cross-over bar, or network) to which the aforementioned devices/modules are connected as shown.
  • a communications infrastructure 514 e.g., a communications bus, cross-over bar, or network
  • Information transferred via communications interface 512 may be in the form of signals such as electronic, electromagnetic, optical, or other signals capable of being received by communications interface 512, via a communication link 516 that carries signals and may be implemented using wire or cable, fiber optics, a phone line, a cellular/mobile phone link, a radio frequency (RF) link, and/or other communication channels.
  • Computer program instructions representing the block diagram and/or flowcharts herein may be loaded onto a computer, programmable data processing apparatus, or processing devices to cause a series of operations performed thereon to produce a computer implemented process.
  • Embodiments have been described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments.
  • Each block of such illustrations/diagrams, or combinations thereof, can be implemented by computer program instructions.
  • the computer program instructions when provided to a processor produce a machine, such that the instructions, which execute via the processor, create means for implementing the functions/operations specified in the flowchart and/or block diagram.
  • Each block in the flowchart/block diagrams may represent a hardware and/or software module or logic, implementing embodiments. In alternative implementations, the functions noted in the blocks may occur out of the order noted in the figures, concurrently, etc.
  • Computer programs are stored in main memory and/or secondary memory. Computer programs may also be received via a communications interface 512. Such computer programs, when executed, enable the computer system to perform the features of the embodiments as discussed herein. In particular, the computer programs, when executed, enable the processor and/or multi-core processor to perform the features of the computer system. Such computer programs represent controllers of the computer system.
  • FIG. 6 shows a block diagram of an example system 600 in which an embodiment may be implemented.
  • the system 600 includes one or more client devices 601 such as consumer electronics devices, connected to one or more server computing systems 630.
  • a server 630 includes a bus 602 or other communication mechanism for communicating information, and a processor (CPU) 604 coupled with the bus 602 for processing information.
  • the server 630 also includes a main memory 606, such as a randomaccess memory (RAM) or other dynamic storage device, coupled to the bus 602 for storing information and instructions to be executed by the processor 604.
  • the main memory 606 also may be used for storing temporary variables or other intermediate information during execution or instructions to be executed by the processor 604.
  • the server computer system 630 further includes a read only memory (ROM) 608 or other static storage device coupled to the bus 602 for storing static information and instructions for the processor 604.
  • ROM read only memory
  • a storage device 610 such as a magnetic disk or optical disk, is provided and coupled to the bus 602 for storing information and instructions.
  • the bus 602 may contain, for example, thirty-two address lines for addressing video memory or main memory 606.
  • the bus 602 can also include, for example, a 32-bit data bus for transferring data between and among the components, such as the CPU 604, the main memory 606, video memory and the storage 610. Alternatively, multiplex data/address lines may be used instead of separate data and address lines.
  • the server 630 may be coupled via the bus 602 to a display 612 for displaying information to a computer user.
  • An input device 614 is coupled to the bus 602 for communicating information and command selections to the processor 604.
  • cursor control 616 such as a mouse, a trackball, or cursor direction keys for communicating direction information and command selections to the processor 604 and for controlling cursor movement on the display 612.
  • the functions are performed by the processor 604 executing one or more sequences of one or more instructions contained in the main memory 606. Such instructions may be read into the main memory 606 from another computer-readable medium, such as the storage device 610. Execution of the sequences of instructions contained in the main memory 606 causes the processor 604 to perform the process steps described herein.
  • processors in a multi-processing arrangement may also be employed to execute the sequences of instructions contained in the main memory 606.
  • hard-wired circuitry may be used in place of or in combination with software instructions to implement the embodiments. Thus, embodiments are not limited to any specific combination of hardware circuitry and software.
  • the terms "computer program medium,” “computer usable medium,” “computer readable medium”, and “computer program product,” are used to generally refer to media such as main memory, secondary memory, removable storage drive, a hard disk installed in a hard disk drive, and signals. These computer program products are means for providing software to the computer system.
  • the computer readable medium allows the computer system to read data, instructions, messages or message packets, and other computer readable information from the computer readable medium.
  • the computer readable medium may include non-volatile memory, such as a floppy disk, ROM, flash memory, disk drive memory, a CD-ROM, and other permanent storage. It is useful, for example, for transporting information, such as data and computer instructions, between computer systems.
  • the computer readable medium may comprise computer readable information in a transitory state medium such as a network link and/or a network interface, including a wired network or a wireless network that allow a computer to read such computer readable information.
  • Computer programs also called computer control logic
  • main memory and/or secondary memory Computer programs may also be received via a communications interface.
  • Such computer programs when executed, enable the computer system to perform the features of the embodiments as discussed herein.
  • the computer programs when executed, enable the processor multi-core processor to perform the features of the computer system. Accordingly, such computer programs represent controllers of the computer system.
  • Non-volatile media includes, for example, optical or magnetic disks, such as the storage device 610.
  • Volatile media includes dynamic memory, such as the main memory 606.
  • Transmission media includes coaxial cables, copper wire and fiber optics, including the wires that comprise the bus 602. Transmission media can also take the form of acoustic or light waves, such as those generated during radio wave and infrared data communications.
  • Common forms of computer-readable media include, for example, a floppy disk, a flexible disk, hard disk, magnetic tape, or any other magnetic medium, a CD-ROM, any other optical medium, punch cards, paper tape, any other physical medium with patterns of holes, a RAM, a PROM, an EPROM, a FLASH-EPROM, any other memory chip or cartridge, a carrier wave as described hereinafter, or any other medium from which a computer can read.
  • Various forms of computer readable media may be involved in carrying one or more sequences of one or more instructions to the processor 604 for execution.
  • the instructions may initially be carried on a magnetic disk of a remote computer.
  • the remote computer can load the instructions into its dynamic memory and send the instructions over a telephone line using a modem.
  • a modem local to the server 630 can receive the data on the telephone line and use an infrared transmitter to convert the data to an infrared signal.
  • An infrared detector coupled to the bus 602 can receive the data carried in the infrared signal and place the data on the bus 602.
  • the bus 602 carries the data to the main memory 606, from which the processor 604 retrieves and executes the instructions.
  • the instructions received from the main memory 606 may optionally be stored on the storage device 610 either before or after execution by the processor 604.
  • the server 630 also includes a communication interface 618 coupled to the bus 602.
  • the communication interface 618 provides a two-way data communication coupling to a network link 620 that is connected to the worldwide packet data communication network now commonly referred to as the Internet 628.
  • the Internet 628 uses electrical, electromagnetic, or optical signals that carry digital data streams.
  • the signals through the various networks and the signals on the network link 620 and through the communication interface 618, which carry the digital data to and from the server 630, are exemplary forms or carrier waves transporting the information.
  • the communication interface 618 is connected to a network 622 via a communication link 620.
  • the communication interface 618 may be an integrated services digital network (ISDN) card or a modem to provide a data communication connection to a corresponding type of telephone line, which can comprise part of the network link 620.
  • ISDN integrated services digital network
  • the communication interface 618 may be a local area network (LAN) card to provide a data communication connection to a compatible LAN.
  • LAN local area network
  • Wireless links may also be implemented.
  • the communication interface 618 sends and receives electrical electromagnetic or optical signals that carry digital data streams representing various types of information.
  • the network link 620 typically provides data communication through one or more networks to other data devices.
  • the network link 620 may provide a connection through the local network 622 to a host computer 624 or to data equipment operated by an Internet Service Provider (ISP).
  • ISP Internet Service Provider
  • the ISP in turn provides data communication services through the Internet 628.
  • the local network 622 and the Internet 628 both use electrical, electromagnetic, or optical signals that carry digital data streams.
  • the signals through the various networks and the signals on the network link 620 and through the communication interface 618, which carry the digital data to and from the server 630, are exemplary forms or carrier waves transporting the information.
  • the server 630 can send/receive messages and data, including e-mail, program code, through the network, the network link 620 and the communication interface 618.
  • the communication interface 618 can comprise a USB/Tuner and the network link 620 may be an antenna or cable for connecting the server 630 to a cable provider, satellite provider or other terrestrial transmission system for receiving messages, data, and program code from another source.

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Abstract

Systems, devices, and methods for providing personalized employee experience comprise performing by a mobile application operating in a computer system: onboarding an employee within an organization and managing creation of a profile for the employee (step 302), wherein the profile is created by a platform that fetches profile data from a human resources (HR) system of an organization that the employee works for; creating an interest¬ based feed based on interests provided, wherein the platform utilizes an artificial intelligence (Al) based feeder service to create a personalized feed that are related to at least one of career, social activity, and goal (step 304); inserting a survey with questions in the interest¬ based feed (step 306), wherein the platform collects information about employee's interests via the survey; and updating the interest-based feed (step 310), wherein the platform provides an enhanced profile and personal feed content by gathering relevant data and curating customized data feeds.

Description

SYSTEMS, METHODS, AND PLATFORMS THAT EMPOWERS EMPLOYEES WITH ORGANIZATION PLATFORM PATHS
CROSS-REFERENCE TO RELATED APPLICATION
[0001] This application claims the priority benefit of U.S. Provisional Patent Application Serial Number 63/540,468 filed September 26, 2023, incorporated herein by reference in its entirety.
FIELD OF ENDEAVOR
[0002] The invention relates generally to mobile applications development and microservices based backend platforms, and more particularly to a mobile application that provides employee experience in an organization.
BACKGROUND
[0003] To improve workplace environments, some companies have focused on improving work engagements. In some embodiments, these efforts have been limited due to alignment with key stakeholders, project and team assimilation, and policy, project and tool awareness. Specifically, improving work engagements may have limited success for a variety of reasons. Some factors contributing this limited success may include communication barriers between employees and organizations, limited access to training materials, a lack of real-time feedback and goal tracking, and challenges with work-life balances. All these factors may adversely affect the provision of career development opportunities and a sense of community for employees,
SUMMARY
[0004] Systems, devices, and methods for effective onboarding solutions for employees can require a combination of technological expertise, a deep understanding of organizational culture and employee needs, and access to research and data. Paths to success solutions can be implemented using an Organization Platform Paths which comprises a mobile application, a software platform, and a system integration of information sources. The paths to success solution provides the features of customization, integration, advanced analytics, and a mobile-first approach.
[0005] A computer implemented method for providing personalized employee experience, comprises: performing by a mobile application operating in a computer system: onboarding an employee within an organization and managing creation of a profile for the employee, wherein the profile is created by a software platform that fetches profile data from a human resources (HR) system of an organization that the employee works for; creating an interestbased feed based on interests provided, wherein the software platform utilizes an artificial intelligence (Al) based feeder service to create a personalized feed, and wherein the interestbased feed comprises information for one or more events, webinars, training, recommended courses, and coach alignment that are related to at least one of: career, social activity, and goal; inserting a survey with questions in the interest-based feed, wherein the software platform collects information about employee’s interests via the survey; and updating the interest-based feed, wherein the software platform provides an enhanced profile and personal feed content by gathering relevant data and curating customized data feeds.
[0006] In one embodiment, the step of onboarding may comprise: downloading the mobile application on a device of the employee; providing, by the mobile application, a code that verifies if the employee works for the organization; fetching, by the software platform, the profile data from the HR system; authenticating, by the software platform, identity of the employee based on the code provided through the mobile application and the profile data; and creating an account for profile of the employee.
[0007] In one embodiment, the step of onboarding may comprise asking to provide initial interest of the employee, and the interest-based feed may be performed based on the initial interest area answered during the onboarding.
[0008] In one embodiment, in the step of asking to provide the initial interest, category of the interest may include at least one of career, social interests, and goal.
[0009] In one embodiment, the method may further comprise the step for searching at least one of mentors, other employees, and any individuals related to the interest.
[0010] In one embodiment, the method may further comprise the step for communicating and collaborating with at least one of mentors, other employees, and individuals related to the interest, wherein a request for communicating and collaborating may be sent by the employee through the mobile application to a selected person among the mentors, other employees, and individuals, and a communicating and collaborating channel may be formed when the selected person accepts the request
[0011] In one embodiment, the step of communicating and collaborating may be performed through at least one of messaging, chat, video conferencing, and cloud-based workspace platform on the device of the employee. [0012] In one embodiment, the method may further comprise periodically performing a feedback loop for additional survey embedded in a home page feed of the mobile application. [0013] In one embodiment, the interest-based feed may include a card for upcoming activities including the one or more events, webinars, technical training, recommended courses, and coach alignment, and wherein the card may be connected to an enrollment request of the upcoming activities.
[0014] In one embodiment, the system may further comprise the step of adding or editing interest by the employee on the mobile application.
[0015] A system for providing personalized employee experience, comprises: a mobile application configured to receive a request of creating an account with profile from an employee, collect initial interest of the employee related to at least one of career, social activity, and goal, provide interact-based feeds, and communicate with a backend platform; the backend platform including: a profile fetching module configured to fetch profile data from a human resources (HR) system of an organization that the employee works for; a profile creation module configured to allow the request of creating the account by authenticating identity of the employee based on the fetched profile data, and a feed creation module configured to utilize an artificial intelligence (Al) based feeder service to create the interact-based feeds based on the interest; an administration web portal configured to communicate with the backend platform and add and edit content and mentors for the interact-based feeds; and an internal and third-party system integrated with the backend platform, wherein the third-party system includes at least one of: the HR system, systems for social activities, education and career coach.
[0016] In one embodiment, the mobile application may be executed on a device of the employee and interact with the employee through a user interface.
[0017] In one embodiment, the feed creation module may include a social feed Al model module, a career feed model module, a coach alignment model module, and a recommendation module.
[0018] In one embodiment, the backend platform may further comprise a communication and collaboration module configured to allow the employee to communicate and collaborate at least one of mentors, other employees and individuals related to the interest through the mobile application.
[0019] In one embodiment, the communication and collaboration module may be configured to be performed by at least one of messaging, chat, video conferencing, and cloud-based workspace platform through the mobile application. [0020] In one embodiment, the interact-based feeds may include a survey with questions, wherein the backend platform collects information about employee’s interests via the survey. [0021] In one embodiment, the interest-based feed may include a card for upcoming activities including the one or more events, webinars, technical training, recommended courses, and coach alignment, and wherein the card is connected to an enrollment request of the upcoming activities.
[0022] In one embodiment, the backend platform may further comprise a searching module to allow the employee to search mentors, other employees, and individuals related to the interest in an area of at least one of career, social activity, and goal through the mobile application.
[0023] A method for providing personalized employee experience comprises: onboarding, on a mobile application in communication with a backend platform, an employee with an organization by creating an account for the employee by fetching profile data from a human resources (HR) system of an organization that the employee works for; collecting, by the mobile application, initial interest of the employee including at least one of career, social activity, and goal to transmit to the backend platform; creating, by the backend platform, an interest-based feed based on the interest, using an artificial intelligence (Al) based feeder service, wherein the interest-based feed comprises information for one or more events, webinars, training, recommended courses, and coach alignment; inserting, by the backend platform, a survey with questions in the interest-based feed to collect additional information about interests of the employee via the survey; providing, by the mobile application, the created interest-based feed with the survey to the employee; performing, on the mobile application, an enrollment request of the one or more events, webinars, training, recommended courses, and coach alignment and a response to the survey; and updating, by the backend platform, the interest-based feed with the response.
[0024] In one embodiment, the method may further comprise the steps for searching, communicating, and collaborating with at least one of mentors, other employees, and individuals related to the interest.
BRIEF DESCRIPTION OF THE DRAWINGS
[0025] The components in the figures are not necessarily to scale, emphasis instead being placed upon illustrating the principals of the invention. Like reference numerals designate corresponding parts throughout the different views. Embodiments are illustrated by way of example and not limitation in the figures of the accompanying drawings, in which: [0026] FIG. 1 depicts a diagram of an overall solutions approach for a system for providing personalized employee experience to achieve paths to success using Organization Platform Paths, according to one embodiment.
[0027] FIG. 2 depicts a flow chart of a method for providing personalized employee experience using a system including a mobile app, an organization platform, an internal and third party system integration, and an administration web portal to achieve paths to success using Organization Platform Paths, according to one embodiment.
[0028] FIG. 3 A depicts a flow chart of a method for providing personalized employee experience , according to one embodiment.
[0029] FIG. 3B depicts a flow chart of a detailed step of onboarding an employee with an organization of the method shown in FIG. 3 A, according to one embodiment.
[0030] FIG. 3C depicts a flow chart of a method of providing personalized employee experience upon the step of performing an enrollment request for paths to success using Organization Platform Paths, according to one embodiment.
[0031] FIG. 4 illustrates an example top-level functional block diagram of a computing device embodiment.
[0032] FIG. 5 shows a high-level block diagram and process of a computing system for implementing an embodiment of the system and process.
[0033] FIG. 6 shows a block diagram and process of an exemplary system in which an embodiment may be implemented.
[0034] FIG. 7 depicts a cloud computing environment for implementing an embodiment of the system and process disclosed herein.
[0035] FIG. 8A depicts modules used in the disclosed system for providing personalized employee experience, according to one embodiment.
[0036] FIG. 8B depicts a graph of employee work engagement according to time with paths to success enabled employee experience using the disclosed system as compared to employee experiences using conventional solutions.
[0037] FIG. 8C depicts modules used in the disclosed system, which are accessible from a mobile device of an employee user, according to one embodiment.
[0038] FIG. 8D depicts a user interface for the disclosed system with Organization Platform Paths, according to one embodiment.
[0039] FIGS. 9A-9C depict a process for providing personalized employee experience through a user interface for a paths to success enabled journey of an employee in an organization, according to one embodiment. DETAILED DESCRIPTION
[0040] The following description is made for the purpose of illustrating the general principles of the embodiments discloses herein and is not meant to limit the concepts disclosed herein. Further, particular features described herein can be used in combination with other described features in each of the various possible combinations and permutations. Unless otherwise specifically defined herein, all terms are to be given their broadest possible interpretation including meanings implied from the description as well as meanings understood by those skilled in the art and/or as defined in dictionaries, treatises, etc.
[0041] A method for providing personalized employee experience may create the right experiences and connections within an organization, create solid careers, and result in paths to success for employees. The method for paths to success may be implemented with Organization Platform Paths using a system for providing personalized employee experience, which may include mobile applications (apps), an administration web portal, and a backend platform. The mobile application may be implemented via a software platform and system integration of information sources. In some embodiments, instead of the mobile application, the present method and system may also be extended to other channels such as websites, desktop applications, or wearables. The method and system for providing personalized employee experience may offer personalized employee experiences with career development, social engagement, and relevant content to attract and retain top talent.
[0042] The present system and method of paths to success implemented with Organization Platform Paths addresses several workplace challenges, such as communication barriers between employees and organizations, limited access to training materials, a lack of real-time feedback and goal tracking, and challenges with work-life balances.
[0043] Communication barriers between employees and organizations may be overcome with the app's mentoring module, promoting an open and transparent work environment. Access to training materials, real-time feedback, and goal tracking is provided by the app, which can help to boost employee productivity. The app also provides career development opportunities and a sense of community, helping to reduce high turnover rates. For employees struggling with work-life balance, the app offers wellness resources. By addressing these challenges, the system and method using Organization Platform Paths has the potential to improve employee engagementjob satisfaction, and overall workplace culture, resulting in better business outcomes. [0044] Some companies have focused solely on improving work engagement. Few companies have attempted to address the issue holistically by promoting work-life balance, the system and method using Organization Platform Paths aims to achieve this goal by not only supporting career development, but also facilitating social connections. The app goes beyond work-related activities and notifies users of nearby events such as tree plantation drives, marathons, cycling events, hiking, and teaching sessions in non-profit organizations (NGOs). By providing opportunities for both personal and professional growth, the system and method using Organization Platform Paths helps create a more harmonious and fulfilling life for its users and provides paths to success.
[0045] Prior solutions have failed for various reasons, including poor communication and a lack of customization. Poor communication in mobile apps of prior art solutions means that these apps may not be adequately designed to facilitate communication. Unlike these conventional solutions, the present system, as described herein, may include a communication and collaboration module, which allows an employee to communicate and/or collaborate with other employees in the organization, mentors, and/or any individuals related to the personalized interest of the employee. The communication and collaboration module may include multi-communication channels to encourage communication and collaboration, such as messaging, chat, video conferencing, and/or cloud-based workspace platform. For example, an employee may communicate and/or collaborate with a mentor, another employee, and/or individual who has knowledge and/or experiences related to the interests of the employee, through at least one communication channel.
[0046] Meanwhile, lack of customization in other mobile apps of conventional solutions means that these apps may not be customized to meet the specific needs and preferences of the workforce, which leads to poor engagement. Unlike these conventional solutions, the mobile app of the present system may show personalized recommendations and facilitates the addition of feeds related to corporate news, events, academies, etc. to a favorites section ensuring maximum adoption and effectiveness.
[0047] FIG. 1 depicts a diagram of a system 100 for providing personalized employee experience for paths to success using Organization Platform Paths, according to one embodiment. The system 100 for paths to success may include a mobile app 101, a backend platform 102, one or more internal and third party system integrations 103, and an administration web portal, 104. An employee, a front end user of the system 100, may be accessible to the platform 102 via the mobile app 101. Hereafter, the “user,” which is a front end user of the system 100, refers to an employee. [0048] The mobile app 101 may be downloaded to a personal computing device, such as mobile phone, of each employee, and the users may be accessible to the system 100 through this mobile apps 101 on their devices. The mobile app 101 may be configured to communicate with the platform 102. The mobile app 101 may transfer data and/or information received from the user to the platform 102, receive all the data from the platform 102, and provide it to the corresponding user. Since the platform 102 generates personalized results based on the data of each user, the mobile app 101 may offer personalized employee experiences with career development, social engagement, goals, and relevant content to attract and retain top talent.
[0049] In some embodiments, the mobile app 101 may be built by a framework for building natively compiled applications, such as a Flutter based native app for an employees.
[0050] The mobile app 101 may comprise an account 105 for profile 106, an add and edit module for interest area 107, personalized interested-based feed module 108, reminders 112, push notifications 110, a search module 114, a coach alignment module 116, a communication and collaboration channel 118, and others. Users may create accounts 105 for their profiles 106 by entering their information on the mobile app 101. In some embodiments, the accounts 105 on the mobile app 101 may be created only when the user provides a code or information that can prove that the user is an employee of company. While creating an account on the system 100, the user may provide their initial interest including at least one of careers, social activities, and goals. In some embodiments, the step of providing the initial interest may be performed in a form of short survey with questions but is not limited thereto. The interest may include at least one area according to needs, preferences, and/or interests of the employee. Based on the user’s interests, an account 105 for profile 106 may be created on the system 100 for each user. Using the add and edit module for interest area 107, users can add and/or edit their interest areas in careers (e.g. technology), social activities, and goals at any time after the creation. The account 105 for profile 106, which includes the user’s interest areas in careers, social activities, and goals that the user provides, may be transferred to the backend platform 102. The backend platform 102 may create a personalized feed based on each user’s profile transferred from the mobile app 101 and provide this interest-based feeds 108 to the employee on the mobile app 101. Users may also receive personalized push notifications 110 and reminders 112 so that they do not miss any information and/or activities that they are interested in. The mobile app 101 may also provide a feature to search mentors using the search module 114. Users can find mentors based on their career aspects and they can send mentoring requests on the mobile app 101 to selected mentors to be connected to mentors. Mentors can see all the requests in the mobile app 101. They can accept the request from users and start mentoring. In some embodiments, the search module 114 may allow the user to search for other employees or any individuals related to the personalized interest of the user. The communication and collaboration channel 118 may allow the user to communicate and collaborate with mentors, other employees, or any individuals related to the personalized interest.
[0051] The platform 102 may be a microservices based platform which may integrate with different third-party systems 103 and can provide the relevant data to mobile app 101. The platform 102 may be referred to as a backend platform. The functional blocks of the platform 102 may comprise a profile module 120 including a profile fetching module 122, a profile creation module 124, and a profile storage. The profile fetching module 122 may be configured to fetch profile data related to the users from HR systems of companies. The profile creation module 124 may be configured to create the account for profile of each user based on the fetched profile data. In some embodiments, the profile creation module 124 may be configured to create the account for profile of each user by authenticating identity of the user based on a code that the user provides, and the profile data fetched from the HR system of a company that the user claims to work with. The profile module 120 of the platform 102 may store specific data for each user’s profile on the profile storage, which includes the interest areas for each user provided through the mobile app 101.
[0052] The platform 102 also may comprise a feed creating module 126 including a social feed Al model module 128, a career feed model module 130, a coach alignment model module 132, and a recommendation module 134.
[0053] Based on the user profile provided through the mobile app 101, the social feed Al model module 128, the career feed model module 130, and the coach alignment model module 132 of the feed creation module 126 of the backend platform 102 may be configured to generate a personalized feed, such as social activities, events related to career, coach alignment, and the like. . This feed may be improved every time a user interacts with the mobile app 101. Based on their information and/or interest areas in careers, social activities, and relevant contents (e.g. courses) selected by the user, the coach alignment model module of the platform 102 may recommend at least one mentor or coach for the user. The recommended mentor data may be transferred to the mobile app 101 on the recommendation module, and the mobile app 101 may provide a recommendation for mentors to the user.
[0054] The platform 102 may further comprise a communication and collaboration module 136, a searching module 138, data & analytics module 142, content management systems (CMS) module 140, and an engagement module 144 but is not limited thereto. The communication and collaboration module 136 may allow the user to communicate and/or collaborate with mentors, other users (employees), and/or any individuals related to the personalized interest. The communication and collaboration module 136 may form a communication and collaboration channel, or a session, between the user and an individual whom the user asks to communicate and/or collaborate with. In some embodiments, the platform 102 may form a communication and collaboration channel only when the individual whom the user asks to communicate and/or collaborate with accepts a communication and collaboration request from the user. The communication and collaboration module 136 may be configured to form at least one channel among multi communication channels, such as messaging, chat, video conferencing, and/or cloud-based workspace platform, to encourage communication and collaboration. The communication and collaboration channel may be implemented by various means including a mobile device, computer, smartphone, phone, and other devices using networks. In some embodiments, the cloud-based workspace platform of the communication and collaboration module 136 may be a platform that allows multiple users, including the user and individual whom the user asks to communicate with, to create and/or edit documents or files simultaneously in real time. For example, the user may communicate and/or collaborate with a mentor, another employee, or individual who has knowledge and/or experiences related to the interest of the user, through at least one communication channel including a cloud-based workspace platform and video conferencing.
[0055] The search module 138 may allow the user to search for mentors, other employees, or any individuals related to the interest. After searching using the search module 138, the user may send a communication and collaboration request to them using the communication and collaboration module 136.
[0056] The CMS module may be configured to manage the data and/or contents related to various interest areas. In some embodiments, the administration web portal 104 may be used as an app configuration portal and the CMS module. An administration user can add and/or edit new mentors, new courses, events, and any related data and/or contents from this portal 104. The data and analytics module 142 may store and analyze data and/or contents, which may be provided to the user. The engagement module 144 may be configured to provide additional information related to improving work engagement. In some embodiment, the engagement module 144 may be configured to provide information for the user’s company, position, career, work-life balance, and others. [0057] In some embodiments, additional benefits can be achieved through the internal and third party system integrations 103 of various existing systems. These third party system integrations 103 may be the existing systems in any organization which the platform 102 can integrate with in order to provide the relevant information to the users. Existing systems can comprise HR systems of organizations, or companies, 148, social internet 150, career coaches 152, learnings 154, practices 160, corporate social responsibility (CSR) 162, academies 156, and Udemy 158 but is not limited thereto.
[0058] The present system 100 may work as a common communication channel across an organization operating the system 100 by integrating different systems 103 and filtering the information based on user’s interests. Instead of showing a large amount of information to the user, it may provide only the selected information which is relevant to the user. Consequently, the user can effectively learn the filtered information. For example, if a user needs knowledge and/or experience in a specific area for work, the system 100 may provide a communication and collaboration channel with mentors, other employees, and/or any individuals who has the knowledge or work experience in that area. In another example, if a user is interested in hiking activities, the platform 102 may recommend if there are any hiking activities nearby and also show a push notification. The platform 102 also may help users learn beneficial skills by recommending courses and academies based on what users have selected as interest areas in the profile.
[0059] FIG. 2 depicts a flow chart of a method 200 for providing personalized employee experience using a system including a mobile app, a platform, and third party system integrations, according to one embodiment. As illustrated, the method 200 illustrates the interactions and exchanges between the mobile app 101, the platform 102 and the third party system integrations 103.
[0060] Utilizing the mobile app 101, a user (i.e., employee) may onboard with an organization operating the system (100, FIG. 1) and create an account for a profile (step 201). When the user onboards into the mobile app 101, the backend platform 102 may fetch profile data from the HR system, in other system integrations 103 (step 209) and create a profile in the platform 102 (step 205). In this case, the HR system may be a system of an organization or company that the user works with. During the onboarding process, the user may be asked to provide interest areas so that the platform 102 can provide curated and personalized content to the user.
[0061] When a user is onboarded for the first time, the user may be asked a few questions to provide the user interests. The categories of the user interests may include at least one of career (e.g., technology), social interests, goals etc. and then a basic profile may be created for each user. Every time a user interacts with the mobile app 101, the user's profile may be enhanced so that the platform 102 can provide better recommendations. In some embodiments, when the user answers that their career is related to technology, a few examples of interest areas in technology track may be Machine Learning, Platform Architect, Android developer etc. Also a few examples of social interests may be hiking, teaching in NGOs, plantation drive etc.
[0062] The mobile app 101 then may proceed to generate an interest-based feed (step 202). Based on the previously generated profile through the step 205, the user may obtain a curated feed based on the interests provided. The platform 102 may include Al based feeder services to create a personalized feed (step 206). The feed may contain information about social events, webinars, tech trainings, recommended courses, and coach alignment. Examples may include Learning (Precipio) and Academies (step 210).
[0063] The feed may include cards for upcoming academy, upcoming social event such as plantation drive, an upcoming webinar, a recommended mentor, for example. On the mobile app 101, users can tap on these cards to obtain all the details and enroll into the social event, courses or connect to the mentors.
[0064] The mobile app 101 then may proceed to perform the insertion of a short survey and/or questions in the feed (step 203). After a few sessions or days, the user may be asked the question and/or survey to gather more information about the user’s interests (step 207). The more information that the mobile app 101 learns about the user, the better recommendations the mobile app 101 can provide to the user for a more personalized and enjoyable experience.
[0065] The mobile app 101 then may proceed to an updated interest-based feed (step 204). The mobile app 101 may become smarter by integrating with several other internal and third-party systems 103 to provide relevant content at the right moment. In some embodiments, the internal and third-party system integrations 103 may include Precipio, Academies, practices, and coaches (step 211). The user’s profile may be enhanced with the additional content, and the platform 102 may then provide an updated personalized content feed (step 208) to the mobile app 101. Feed generated through the step 202 may be combined with the updated interest-based feed through the step 204.
[0066] FIG. 3A depicts a flow chart of a method 300 for providing personalized employee experience, according to one embodiment. Referring to FIGS. 1 and 3A, the method 300 may include onboarding an employee with an organization and creating a profile (step 302). Onboarding may happen in the mobile app 101. The user may use a single sign on to login to the mobile app 101 by creating an account on the mobile app 101, and the onboarding flow may start. In some embodiments, when the user onboards into the mobile app 101 through the mobile app 101, the mobile app 101 may fetch profile data from the HR system of a hiring resources (HR) system, in internal and third party system integrations 103, such as third party systems or an internal system within the organization operating the system
100. After the onboarding process, the user may be asked to provide initial interests so that the system 100 can provide curated and personalized content to the user. In some embodiments, the account on the mobile app 101 may be created only when the user provides a code, or information, that can prove that the user is an employee of a specific company.
[0067] The method 300 may then include creating an interest-based feed utilizing an Al based feed service to create a personalized feed (step 304). The method 300 may then include inserting a short survey with questions in the interest-based feed (step 306). Then, the interest-based feed including the survey with questions may be provided to the user on the mobile app (step 307). The user may send an enrollment request for events, webinars, training, recommended courses, and/or coach alignment provided by the interest-based feed via the mobile app (step 308), which allows the user to participate in and/or experience the desired activities (“A” steps). The steps “A” for participating in and/or experiencing the desired activities is shown in FIG. 3C. The responses to the survey with questions inserted into the interest-based feed may be transferred to the platform 102 (step 309), and the platform 102 may update an enhanced interest-based feed (step 310). In some embodiment, a feedback loop for additional survey may be performed. The additional survey may include a list of additional questions and may be embedded in the home page feed of the mobile app
101. Periodically, an additional question may be presented while in the home page feed to learn more about the users. After the short survey, only one question may be presented at a time. In some embodiment, the method 300 may then include creating an interest-based feed utilizing an enhanced profile (step 310). In some embodiments, after the steps of onboarding a user with an organization and creating an account for a profile (step 302), the method 300 may further include searching for mentors, other employees, and individuals related to the initial interest (step 325) and communicating and collaborating with mentors, other employees, and individuals related to the initial interest (step 326).
[0068] The operation of the mobile app 101 may be supported by the platform 102 and internal and third party system integrations 103. [0069] FIG. 3B depicts a flow chart of a detailed step 303 of onboarding an employee with an organization of the method 300, according to one embodiment. Referring to FIG. 3B, the step 303 for onboarding an employee with an organization may include: downloading the mobile app on a device of the employee (step 3022); providing, by the mobile app, a code that proves an employee of an organization, or a company (step 3024); fetching, by the platform, the profile data from the HR system of the corresponding organization (step 3026); authenticating, by the platform, identity of the user based on the code provided through the mobile app and the profile data (step 3028); creating an account for profile of the user (step 3030); and asking, on the mobile app, the user to provide initial interest including at least one of career, social interests, and goal (step 3032). However, the step for onboarding an employee with an organization of the method 300 is not limited thereto.
[0070] FIG. 3B depicts a flow chart of a method 320 of providing personalized employee experience upon the step 308 of performing an enrollment request shown in FIG.
3 A, according to one embodiment. Steps of the method 320 may be subsequent steps corresponding to “A” steps shown in FIG. 3 A. Generally, current onboarding experiences only include alignment with key stakeholders; project and team assimilation; and policy, process, and tool awareness.
[0071] In the method 320, additional experiences may be enabled by the system (100, FIG. 1) and the method (200, 300, FIGS. 2 and 3A). The additional experiences in the method 320 may include experiencing diverse learning programs including events, webinars, training, recommended courses, etc. (step 322); accessing coaches and mentors easily (step 324); volunteering for opportunities to give back to society (step 326); contributing to diversity initiatives (step 328); and participating in holistic experiences of well-being at work (step 330). The aforementioned steps may increase the employee experience, increase the employee engagement and increase the employment retention.
[0072] The steps in the method 320 augment the elements in the current onboarding experience as noted above. The illustrated steps of method 320 may be implemented in a different order and any of the steps may be optional.
[0073] The present systems and methods for providing personalized employee experience may be focused on providing personalized paths to success for employees by gathering relevant data and curating customized data feeds. It not only offers content related to work but also helps users achieve social, fitness, and financial aspirations. The mobile app (101, FIG. 1) may go beyond the traditional approach of solely concentrating on work to create a balance between work and personal life, which other solutions lack. The present systems and methods may collect the users interests beyond their work so that the platform (102, FIG. 1) can match the relevant activities and events. For example, if someone is hiking enthusiast, the mobile app (101, FIG.l) may match any upcoming hiking event happening within the company’s social groups. Users can access what they need, when they need it, without being overwhelmed with excessive information.
[0074] The present systems and methods for Organization Platform Paths and its components may address organizational culture and limited research in existing solutions. For organizational culture, the present systems and methods for Organization Platform Paths may include solutions that require a deep understanding of organizational culture, employee needs, and engagement drivers which existing engagement programs may not have had access to. For limited research in existing solutions, there may have been limited research on employee engagement and technology's role in promoting engagement, making it difficult to develop an effective app.
[0075] Effective solutions may require technological expertise, a deep understanding of organizational culture and employee needs, and access to research and data. Developing an effective solution may require a combination of technological expertise, a deep understanding of organizational culture and employee needs, and access to research and data.
[0076] Key features of the present systems and methods for Organization Platform Paths may include customizability, integration, advanced analytics, and a mobile-first approach. For customizability, the disclosed system may provide greater customizability in terms of features and user interface, allowing organizations to tailor the app to their specific needs and preferences.
[0077] The platform of the present systems and methods for Organization Platform Paths may be integrated with as many systems as needed on the backend. A backend platform for Organization Platform Paths may provide a tailored need based on the organization. It may be integrated to the systems available in the organization and so the curated feeds can be generated.
[0078] For integration, the mobile app for Organization Platform Paths may integrate with existing systems (Gio, Udemy etc.), making it easier for employees to access the app and reduce the need for duplicate data entry.
[0079] The backend platform integrated with internal and/or third party platforms may use Rest APIs. Third party platforms need to expose Rest API interfaces which the present systems may integrate to obtain the required data. [0080] For advanced analytics, the present systems and methods for Organization Platform Paths may provide more advanced analytics and data visualization features, allowing organizations to gain deeper insights into employee engagement and satisfaction levels.
[0081] For a mobile-first approach, the present systems and methods for Organization Platform Paths may be designed with a mobile-first approach, making it easier for employees to access the app on-the-go and improving overall usability.
[0082] FIG. 4 illustrates an example of a top-level functional block diagram of a computing device embodiment 400. The example operating environment is shown as a computing device 420 comprising a processor 424, such as a central processing unit (CPU), addressable memory 427, an external device interface 426, e.g., an optional universal serial bus port and related processing, and/or an Ethernet port and related processing, and an optional user interface 429, e.g., an array of status lights and one or more toggle switches, and/or a display, and/or a keyboard and/or a pointer-mouse system and/or a touch screen. Optionally, the addressable memory may, for example, be: flash memory, eprom, and/or a disk drive or other hard drive. These elements may be in communication with one another via a data bus 428. In some embodiments, via an operating system 425 such as one supporting a web browser 423 and applications 422, the processor 424 may be configured to execute steps of a process establishing a communication channel and processing according to the embodiments described above.
[0083] System embodiments include computing devices such as a server computing device, a buyer computing device, and a seller computing device, each comprising a processor and addressable memory and in electronic communication with each other. The embodiments provide a server computing device that may be configured to: register one or more buyer computing devices and associate each buyer computing device with a buyer profile; register one or more seller computing devices and associate each seller computing device with a seller profile; determine search results of one or more registered buyer computing devices matching one or more buyer criteria via a seller search component. The service computing device may then transmit a message from the registered seller computing device to a registered buyer computing device from the determined search results and provide access to the registered buyer computing device of a property from the one or more properties of the registered seller via a remote access component based on the transmitted message and the associated buyer computing device; and track movement of the registered buyer computing device in the accessed property via a viewer tracking component. Accordingly, the system may facilitate the tracking of buyers by the system and sellers once they are on the property and aid in the seller’s search for finding buyers for their property. The figures described below provide more details about the implementation of the devices and how they may interact with each other using the disclosed technology.
[0084] FIG. 5 is a high-level block diagram 500 showing a computing system comprising a computer system useful for implementing an embodiment of the system and process, disclosed herein. Embodiments of the system may be implemented in different computing environments. The computer system includes one or more processors 502, and can further include an electronic display device 504 (e.g., for displaying graphics, text, and other data), a main memory 506 (e.g., random access memory (RAM)), a storage device 508, a removable storage device 510 (e.g., removable storage drive, a removable memory module, a magnetic tape drive, an optical disk drive, a computer readable medium having stored therein computer software and/or data), a user interface device 511 (e.g., keyboard, touch screen, keypad, pointing device), and a communication interface 512 (e.g., modem, a network interface (such as an Ethernet card), a communications port, or a PCMCIA slot and card). The communication interface 512 allows software and data to be transferred between the computer system and external devices. The system further includes a communications infrastructure 514 (e.g., a communications bus, cross-over bar, or network) to which the aforementioned devices/modules are connected as shown.
[0085] Information transferred via communications interface 512 may be in the form of signals such as electronic, electromagnetic, optical, or other signals capable of being received by communications interface 512, via a communication link 516 that carries signals and may be implemented using wire or cable, fiber optics, a phone line, a cellular/mobile phone link, a radio frequency (RF) link, and/or other communication channels. Computer program instructions representing the block diagram and/or flowcharts herein may be loaded onto a computer, programmable data processing apparatus, or processing devices to cause a series of operations performed thereon to produce a computer implemented process.
[0086] Embodiments have been described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments. Each block of such illustrations/diagrams, or combinations thereof, can be implemented by computer program instructions. The computer program instructions when provided to a processor produce a machine, such that the instructions, which execute via the processor, create means for implementing the functions/operations specified in the flowchart and/or block diagram. Each block in the flowchart/block diagrams may represent a hardware and/or software module or logic, implementing embodiments. In alternative implementations, the functions noted in the blocks may occur out of the order noted in the figures, concurrently, etc.
[0087] Computer programs (i.e., computer control logic) are stored in main memory and/or secondary memory. Computer programs may also be received via a communications interface 512. Such computer programs, when executed, enable the computer system to perform the features of the embodiments as discussed herein. In particular, the computer programs, when executed, enable the processor and/or multi-core processor to perform the features of the computer system. Such computer programs represent controllers of the computer system.
[0088] FIG. 6 shows a block diagram of an example system 600 in which an embodiment may be implemented. The system 600 includes one or more client devices 601 such as consumer electronics devices, connected to one or more server computing systems 630. A server 630 includes a bus 602 or other communication mechanism for communicating information, and a processor (CPU) 604 coupled with the bus 602 for processing information. The server 630 also includes a main memory 606, such as a randomaccess memory (RAM) or other dynamic storage device, coupled to the bus 602 for storing information and instructions to be executed by the processor 604. The main memory 606 also may be used for storing temporary variables or other intermediate information during execution or instructions to be executed by the processor 604. The server computer system 630 further includes a read only memory (ROM) 608 or other static storage device coupled to the bus 602 for storing static information and instructions for the processor 604. A storage device 610, such as a magnetic disk or optical disk, is provided and coupled to the bus 602 for storing information and instructions. The bus 602 may contain, for example, thirty-two address lines for addressing video memory or main memory 606. The bus 602 can also include, for example, a 32-bit data bus for transferring data between and among the components, such as the CPU 604, the main memory 606, video memory and the storage 610. Alternatively, multiplex data/address lines may be used instead of separate data and address lines.
[0089] The server 630 may be coupled via the bus 602 to a display 612 for displaying information to a computer user. An input device 614, including alphanumeric and other keys, is coupled to the bus 602 for communicating information and command selections to the processor 604. Another type or user input device comprises cursor control 616, such as a mouse, a trackball, or cursor direction keys for communicating direction information and command selections to the processor 604 and for controlling cursor movement on the display 612.
[0090] According to one embodiment, the functions are performed by the processor 604 executing one or more sequences of one or more instructions contained in the main memory 606. Such instructions may be read into the main memory 606 from another computer-readable medium, such as the storage device 610. Execution of the sequences of instructions contained in the main memory 606 causes the processor 604 to perform the process steps described herein. One or more processors in a multi-processing arrangement may also be employed to execute the sequences of instructions contained in the main memory 606. In alternative embodiments, hard-wired circuitry may be used in place of or in combination with software instructions to implement the embodiments. Thus, embodiments are not limited to any specific combination of hardware circuitry and software.
[0091] The terms "computer program medium," "computer usable medium," "computer readable medium", and "computer program product," are used to generally refer to media such as main memory, secondary memory, removable storage drive, a hard disk installed in a hard disk drive, and signals. These computer program products are means for providing software to the computer system. The computer readable medium allows the computer system to read data, instructions, messages or message packets, and other computer readable information from the computer readable medium. The computer readable medium, for example, may include non-volatile memory, such as a floppy disk, ROM, flash memory, disk drive memory, a CD-ROM, and other permanent storage. It is useful, for example, for transporting information, such as data and computer instructions, between computer systems. Furthermore, the computer readable medium may comprise computer readable information in a transitory state medium such as a network link and/or a network interface, including a wired network or a wireless network that allow a computer to read such computer readable information. Computer programs (also called computer control logic) are stored in main memory and/or secondary memory. Computer programs may also be received via a communications interface. Such computer programs, when executed, enable the computer system to perform the features of the embodiments as discussed herein. In particular, the computer programs, when executed, enable the processor multi-core processor to perform the features of the computer system. Accordingly, such computer programs represent controllers of the computer system.
[0092] Generally, the term "computer-readable medium" as used herein refers to any medium that participated in providing instructions to the processor 604 for execution. Such a medium may take many forms, including but not limited to, non-volatile media, volatile media, and transmission media. Non-volatile media includes, for example, optical or magnetic disks, such as the storage device 610. Volatile media includes dynamic memory, such as the main memory 606. Transmission media includes coaxial cables, copper wire and fiber optics, including the wires that comprise the bus 602. Transmission media can also take the form of acoustic or light waves, such as those generated during radio wave and infrared data communications.
[0093] Common forms of computer-readable media include, for example, a floppy disk, a flexible disk, hard disk, magnetic tape, or any other magnetic medium, a CD-ROM, any other optical medium, punch cards, paper tape, any other physical medium with patterns of holes, a RAM, a PROM, an EPROM, a FLASH-EPROM, any other memory chip or cartridge, a carrier wave as described hereinafter, or any other medium from which a computer can read.
[0094] Various forms of computer readable media may be involved in carrying one or more sequences of one or more instructions to the processor 604 for execution. For example, the instructions may initially be carried on a magnetic disk of a remote computer. The remote computer can load the instructions into its dynamic memory and send the instructions over a telephone line using a modem. A modem local to the server 630 can receive the data on the telephone line and use an infrared transmitter to convert the data to an infrared signal. An infrared detector coupled to the bus 602 can receive the data carried in the infrared signal and place the data on the bus 602. The bus 602 carries the data to the main memory 606, from which the processor 604 retrieves and executes the instructions. The instructions received from the main memory 606 may optionally be stored on the storage device 610 either before or after execution by the processor 604.
[0095] The server 630 also includes a communication interface 618 coupled to the bus 602. The communication interface 618 provides a two-way data communication coupling to a network link 620 that is connected to the worldwide packet data communication network now commonly referred to as the Internet 628. The Internet 628 uses electrical, electromagnetic, or optical signals that carry digital data streams. The signals through the various networks and the signals on the network link 620 and through the communication interface 618, which carry the digital data to and from the server 630, are exemplary forms or carrier waves transporting the information.
[0096] In another embodiment of the server 630, the communication interface 618 is connected to a network 622 via a communication link 620. For example, the communication interface 618 may be an integrated services digital network (ISDN) card or a modem to provide a data communication connection to a corresponding type of telephone line, which can comprise part of the network link 620. As another example, the communication interface 618 may be a local area network (LAN) card to provide a data communication connection to a compatible LAN. Wireless links may also be implemented. In any such implementation, the communication interface 618 sends and receives electrical electromagnetic or optical signals that carry digital data streams representing various types of information.
[0097] The network link 620 typically provides data communication through one or more networks to other data devices. For example, the network link 620 may provide a connection through the local network 622 to a host computer 624 or to data equipment operated by an Internet Service Provider (ISP). The ISP in turn provides data communication services through the Internet 628. The local network 622 and the Internet 628 both use electrical, electromagnetic, or optical signals that carry digital data streams. The signals through the various networks and the signals on the network link 620 and through the communication interface 618, which carry the digital data to and from the server 630, are exemplary forms or carrier waves transporting the information.
[0098] The server 630 can send/receive messages and data, including e-mail, program code, through the network, the network link 620 and the communication interface 618. Further, the communication interface 618 can comprise a USB/Tuner and the network link 620 may be an antenna or cable for connecting the server 630 to a cable provider, satellite provider or other terrestrial transmission system for receiving messages, data, and program code from another source.
[0099] The example versions of the embodiments described herein may be implemented as logical operations in a distributed processing system such as the system 600 including the servers 630. The logical operations of the embodiments may be implemented as a sequence of steps executing in the server 630, and as interconnected machine modules within the system 600. The implementation is a matter of choice and can depend on the performance of the system 600 implementing the embodiments. As such, the logical operations constituting said example versions of the embodiments are referred to for e.g., as operations, steps, or modules.
[00100] Similar to a server 630 described above, a client device 601 can include a processor, memory, storage device, display, input device and communication interface (e.g., e-mail interface) for connecting the client device to the Internet 628, the ISP, or LAN 622, for communication with the servers 630. [00101] The system 600 can further include computers (e.g., personal computers, computing nodes) 605 operating in the same manner as client devices 601, where a user can utilize one or more computers 605 to manage data in the server 630.
[00102] Referring now to FIG. 7, an illustrative cloud computing environment 50 is depicted. As shown, cloud computing environment 50 comprises one or more cloud computing nodes 10 with which local computing devices used by cloud consumers, such as, for example, personal digital assistant (PDA), smartphone, smart watch, set-top box, video game system, tablet, mobile computing device, or cellular telephone 54A, desktop computer 54B, laptop computer 54C, and/or automobile computer system 54N may communicate. The nodes 10 may communicate with one another. The nodes may be grouped (not shown) physically or virtually, in one or more networks, such as Private, Community, Public, or Hybrid clouds as described hereinabove, or a combination thereof. This allows cloud computing environment 50 to offer infrastructure, platforms and/or software as services for which a cloud consumer does not need to maintain resources on a local computing device. It is understood that the types of computing devices 54A-N shown in FIG. 7 are intended to be illustrative only and that computing nodes 10 and cloud computing environment 50 can communicate with any type of computerized device over any type of network and/or network addressable connection (e.g., using a web browser).
[00103] FIG. 8A depicts modules used in the disclosed system for providing personalized employee experience, according to one embodiment. Referring to FIG. 8A, a mobile app 801 of the system 800 may display various modules 807 corresponding interest areas that are configured to provide personalized employee experience and lead users to paths to success. The modules 807 may include mentoring; community; rewards and recognition; career; wellness; family; fun; diversity and inclusion; and financial wellness but is not limited thereto. In some embodiments, additional modules for other interests, which cover different aspects of life including social activities, careers, and goals other than the existing modules, may be added by an administration user through the add and edit interest module 864 of the administration web portal 804. When a new module is added or the existing module is edited by the administration user through the administration web portal 804, the content management system (CMS) module 840 of the backend platform 802 may update the module. This update may be displayed on interest modules 807 on the mobile app 801.
[00104] The interest of the user may be selected by the employee among these modules. The selection may occur during the step of onboarding as an initial interest, responding to the survey inserted in the interest-based feed, and/or may be changed at any time using the add/edit interest module (107, FIG. 1). Once the user selects at least one of modules corresponding to corresponding interest areas, information for one or more events, webinars, training, recommended courses, and coach alignment related to the selected module may be included in the interest-based feeds.
[00105] The paths to success using the present system and method for Organization Platform Paths may create the right experience and connection with the organization, creating solid careers, and delighted employees. Success may mean different things to different people. The present system and method for Organization Platform Paths may allow a company to see their employees as human beings not human resources. Given that the lines between work and life are blurred, the present system and method for Organization Platform Paths may allow companies to support their people in all aspects of their life. The
[00106] FIG. 8B depicts a graph of employee work engagement according to time with an Organization Platform Paths enabled employee experience using the disclosed system as compared to employee experiences using conventional solutions. In the Organization Platform Paths enabled experience, the employee may experience diverse learning programs; have easy access to coaches and mentors; have an opportunity to volunteer and give back to society; contribute to diversity initiatives; and holistic experience of well-being at work. In the employee experience using conventional solutions, there are only an alignment with key stakeholders; project and team assimilation; and policy process and tool awareness. The experience enabled by the present system and method for Organization Platform Paths may result in a 3 times employee experience with increased engagement and increased retention.
[00107] FIG. 8C depicts modules used in the disclosed system, which are accessible from a mobile device of an employee, according to one embodiment. Based on the selected interest 857 using the mobile app 851, the system 850 for Organization Platform Paths may provide access to third-party ecosystems 853 and derive actionable information from raw data.
[00108] Specifically, the system 850 for Organization Platform Paths may integrate with many other systems such as HR systems in the organization, Academies, Coaching, Udemy, CSR, GLO, HiNext, Percipio etc. =The system 850 may not send all the information to all the users. The system 850 may filter the information based on the user interest 857 and only send the information to users which is relevant for them.
[00109] FIG. 8D depicts a user interface for the disclosed system for Organization Platform Paths, according to one embodiment. The user interface of the mobile app 851 may include the step 8512 of asking questions 8512 regarding interests to the user and the step 8514 for providing responses from the user that may be used to refine the user feed. The short survey/questions 8512 in the feed (step 203, FIG. 2) may be used to create the refined user feed (step 204, FIG. 2) from user feed (step 202, FIG. 2). For example, during the short survey/questions 8512, a user may be asked regarding goals, time frame to achieve goals, specific plan for goals, and others. These short survey/questions 8512 and responses 8514 may have a text message format in which the user interacts with a chatbot but is not limited thereto.
[00110] FIGS. 9A-9C depict a paths to success method for providing personalized employee experience through a user interface, according to one embodiment. FIGS. 9A-9C depicts a case study of a paths to success enabled journey of a Junior Architect in the organization. Referring to FIG. 9A, the method 900 may start with onboarding an employee on the system and logging in to the system, using the mobile app (step 902). Once an account for a profile for personalized feed is generated, a survey or questions for collecting initial interests of the user may be performed (steps 904, 905). The user may input responses to the survey and questions, and a curated career journey through connects may start with these responses. For example, as shown in the FIG. 9A, the user, who is a junior architect, may choose career and social activities as his or her interests. In the detailed survey for the career, the user may choose technology, AR/VR, mobile apps, sustainability, and productivity as his or her interest. In addition, in the detailed survey for the social activities, the user may choose reading, meditation, and cycling as his or her interest. In some embodiments, as shown in the step 904, the survey or questions may have a text message format in which the user interacts with a chatbot but is not limited thereto. In some embodiments, as shown in the step 905, the survey or questions may have a list format including multiple option buttons that the user can select from.
[00111] After surveying the interest of the employee user, referring to FIGS. 9B and 9C, the interest-based feeds may be provided to the employee through the mobile app (step 907). As shown in FIG. 9B, based on the interest of the employee user, the interest-based feeds may include an event of Hackathon for ML, which is related to his or her interest in career. The user may directly perform an enrollment request for this event on the mobile app (step 908). Meanwhile, as shown in FIG. 9B, the interest-based feeds may also include recommendation of cycling club, which is related to his or her interest in social activities. In some embodiments, the system 900 may show notification and/or reminder 909 for social events, webinars, technical training and recommended courses included in the interest-based feeds. [00112] In the above example, the junior architect in the organization can obtain enriching work experience including mentors, accelerators, and hackathons. Specifically, the junior architect can obtain prompts for Hackathons, connects to senior architects and/or mentors, links to latest courses, invites to newest architecture forum, surveys to gauge his mood and preferences, job postings that match his or her interests, right opportunities, faster skill enhancement, better and fulfilling career, and others. In addition, the organization operating the present system and method can have large groups for Hackathons, accelerators, and others, learn profiles for 100k+ employees with individualized approach for success, and have a large group of engaged, delighted, more productive people. Furthermore, the junior architect onboard in the organization can obtain enjoyable social experience including lots of outdoor activities, friends, and social gatherings as well as career related experience. Specifically, the employee user may obtain prompts for his or her social preferences, invites to preferred events, right connects and communicates in the organization, fulfilling social lift, sustainability and social work he or she wants to be a part of, and like-minded friends and groups. In addition, the organization operating the present system and method can work with employees in a long term, who are interested in social and sustainability activities and encourage them to push vision and mission forward while providing them unique experience, thereby increasing employee engagement within the organization.
[00113] Furthermore, the process for paths to success using the present system 900 and method for Organization Platform Paths may provide 100,000+ millennials and Gen Zs with personalized information, connects them to the right success ladders in the Company, and thereby creating a unique, personalized experience.
[00114] It is contemplated that various combinations and/or sub-combinations of the specific features and aspects of the above embodiments may be made and still fall within the scope of the invention. Accordingly, it should be understood that various features and aspects of the disclosed embodiments may be combined with or substituted for one another in order to form varying modes of the disclosed invention. Further, it is intended that the scope of the present invention herein disclosed by way of examples should not be limited by the particular disclosed embodiments described above.

Claims

WHAT IS CLAIMED IS:
1. A computer implemented method (300) for providing personalized employee experience, comprising: performing by a mobile application operating in a computer system: onboarding an employee within an organization and managing creation of a profile for the employee (step 302), wherein the profile is created by a software platform that fetches profile data from a human resources (HR) system of an organization that the employee works for; creating an interest-based feed based on interests provided, wherein the software platform utilizes an artificial intelligence (Al) based feeder service to create a personalized feed (step 304), and wherein the interest-based feed comprises information for one or more events, webinars, training, recommended courses, and coach alignment that are related to at least one of: career, social activity, and goal; inserting a survey with questions in the interest-based feed (step 306), wherein the software platform collects information about employee’s interests via the survey; and updating the interest-based feed (step 310), wherein the software platform provides an enhanced profile and personal feed content by gathering relevant data and curating customized data feeds.
2. The method of claim 1, wherein the step of onboarding (step 302) comprises: downloading the mobile application on a device of the employee (step 3022); providing, by the mobile application, a code that verifies if the employee works for the organization (step 3024); fetching, by the software platform, the profile data from the HR system (step 3026); authenticating, by the software platform, identity of the employee based on the code provided through the mobile application and the profile data (step 3028); and creating an account for profile of the employee (step 3030).
3. The method of claim 1, wherein the step of onboarding comprises asking to provide initial interest of the employee (step 3032), and the interest-based feed is performed based on the initial interest area answered during the onboarding.
4. The method of claim 3, wherein in the step of asking to provide the initial interest, category of the interest includes at least one of career, social interests, and goal (step 3032).
5. The method of claim 4, further comprising the step for searching at least one of mentors, other employees, and any individuals related to the interest (step 325).
6. The method of claim 1, further comprising the step for communicating and collaborating with at least one of mentors, other employees, and individuals related to the interest (step 326), wherein a request for communicating and collaborating is sent by the employee through the mobile application to a selected person among the mentors, other employees, and individuals, and a communicating and collaborating channel is formed when the selected person accepts the request.
7. The method of claim 6, wherein the step of communicating and collaborating is performed through at least one of messaging, chat, video conferencing, and cloud-based workspace platform on the device of the employee (step 326).
8. The method of claim 1, further comprising periodically performing a feedback loop for additional survey embedded in a home page feed of the mobile application (step 311).
9. The method of claim 1, wherein the interest-based feed includes a card for upcoming activities including the one or more events, webinars, technical training, recommended courses, and coach alignment, and wherein the card is connected to an enrollment request of the upcoming activities.
10. The method of claim 1, further comprising the step of adding or editing interest by the employee on the mobile application.
11. A system (100) for providing personalized employee experience, comprising: a mobile application (101) configured to receive a request of creating an account (105) with profile (106) from an employee, collect initial interest of the employee related to at least one of career, social activity, and goal, provide interact-based feeds (108), and communicate with a backend platform (102); the backend platform (102) including: a profile fetching module (122) configured to fetch profile data from a human resources (HR) system (148) of an organization that the employee works for; a profile creation module (124) configured to allow the request of creating the account by authenticating identity of the employee based on the fetched profile data, and a feed creation module (126) configured to utilize an artificial intelligence (Al) based feeder service to create the interact-based feeds based on the interest; an administration web portal (104) configured to communicate with the backend platform (102) and add and edit content and mentors for the interact-based feeds; and an internal and third-party system (103) integrated with the backend platform (102), wherein the third-party system (103) includes at least one of: the HR system (148), systems for social activities (150), education (154, 156, 158, 160, 162) and career coach (152).
12. The method of claim 11, wherein the mobile application (101) is executed on a device of the employee and interact with the employee through a user interface.
13. The method of claim 11, wherein the feed creation module (126) includes a social feed Al model module (128), a career feed model module (130), a coach alignment model module (132), and a recommendation module (134).
14. The method of claim 11, wherein the backend platform (102) further comprises a communication and collaboration module (126) configured to allow the employee to communicate and collaborate at least one of mentors, other employees and individuals related to the interest through the mobile application (101).
15. The method of claim 14, wherein the communication and collaboration module (136) is configured to be performed by at least one of messaging, chat, video conferencing, and cloud-based workspace platform through the mobile application (101).
16. The method of claim 11, wherein the interact-based feeds include a survey with questions, wherein the backend platform (102) collects information about employee’s interests via the survey.
17. The system of claim 1, wherein the interest-based feed includes a card for upcoming activities including the one or more events, webinars, technical training, recommended courses, and coach alignment, and wherein the card is connected to an enrollment request of the upcoming activities.
18. The system of claim 1, wherein the backend platform (102) further comprises a searching module (138) to allow the employee to search mentors, other employees, and individuals related to the interest in an area of at least one of career, social activity, and goal through the mobile application (101).
19. A method (300) for providing personalized employee experience, comprising: onboarding, on a mobile application in communication with a backend platform, an employee with an organization by creating an account for the employee by fetching profile data from a human resources (HR) system of an organization that the employee works for (steps 302, 3026); collecting, by the mobile application, initial interest of the employee including at least one of career, social activity, and goal to transmit to the backend platform (step 304); creating, by the backend platform, an interest-based feed based on the interest, using an artificial intelligence (Al) based feeder service (step 304), wherein the interest-based feed comprises information for one or more events, webinars, training, recommended courses, and coach alignment; inserting, by the backend platform, a survey with questions in the interest-based feed to collect additional information about interests of the employee via the survey (step 306); providing, by the mobile application, the created interest-based feed with the survey to the employee (step 307); performing, on the mobile application, an enrollment request of the one or more events, webinars, training, recommended courses, and coach alignment (step 308) and a response to the survey (step 309); and updating, by the backend platform, the interest-based feed with the response (step 310).
20. The method of claim 19, further comprising the steps for searching, communicating, and collaborating (steps 325, 326) with at least one of mentors, other employees, and individuals related to the interest.
PCT/US2024/048343 2023-09-26 2024-09-25 Systems, methods, and platforms that empowers employees with organization platform paths WO2025072289A1 (en)

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