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WO2011144069A2 - Procédé et dispositif formant terminal adaptés pour paramétrer une fonction de transfert d'appel - Google Patents

Procédé et dispositif formant terminal adaptés pour paramétrer une fonction de transfert d'appel Download PDF

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Publication number
WO2011144069A2
WO2011144069A2 PCT/CN2011/074562 CN2011074562W WO2011144069A2 WO 2011144069 A2 WO2011144069 A2 WO 2011144069A2 CN 2011074562 W CN2011074562 W CN 2011074562W WO 2011144069 A2 WO2011144069 A2 WO 2011144069A2
Authority
WO
WIPO (PCT)
Prior art keywords
terminal device
call
destination number
setting
call transfer
Prior art date
Application number
PCT/CN2011/074562
Other languages
English (en)
Chinese (zh)
Other versions
WO2011144069A3 (fr
Inventor
王雅丽
Original Assignee
华为终端有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 华为终端有限公司 filed Critical 华为终端有限公司
Priority to PCT/CN2011/074562 priority Critical patent/WO2011144069A2/fr
Priority to CN201180000615.9A priority patent/CN102273235B/zh
Publication of WO2011144069A2 publication Critical patent/WO2011144069A2/fr
Publication of WO2011144069A3 publication Critical patent/WO2011144069A3/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42136—Administration or customisation of services
    • H04M3/42153—Administration or customisation of services by subscriber

Definitions

  • the embodiments of the present invention relate to communication technologies, and in particular, to a method for setting a call forwarding function and a terminal device. Background technique
  • the call forwarding function means that the user sets the condition and destination number of the call forwarding when the network is available. When the transfer condition set by the user is met, the call is forwarded to the destination number.
  • the call forwarding function requires the user to determine the destination number of the call transfer, and then manually input the destination number into the local terminal device, and manually operate the local terminal device to set the condition of the call transfer to complete the call transfer function. Settings.
  • the embodiment of the invention provides a method for setting a call forwarding function and a terminal device, which are used to solve the defect that the user manually sets the call forwarding function in the prior art, and improve the setting efficiency and the success rate of the call forwarding.
  • the embodiment of the invention provides a method for setting a call forwarding function, which includes:
  • the terminal device acquires a destination number corresponding to the call transfer condition according to the telephone data on the terminal device;
  • the terminal device automatically sets a call forwarding function according to the call transfer condition and the destination number.
  • An embodiment of the present invention provides a terminal device, including:
  • a first acquiring module configured to acquire, according to the phone data on the terminal device, a destination number corresponding to the call forwarding condition
  • a setting module configured to automatically set a call forwarding function according to the call transfer condition and the destination number.
  • the terminal device selects the destination forwarding number that is adapted to the call forwarding condition according to the telephone data on the terminal device, and then according to the call forwarding condition and the destination number.
  • the setting of the call forwarding function is automatically completed, and the automatic setting efficiency of the embodiment of the present invention is higher than that of the prior art, which requires the user to manually input the destination number and manually set the terminal device to perform the setting.
  • the destination number causes a defect that the incoming call cannot be correctly transferred, which improves the success rate of call forwarding.
  • FIG. 1 is a flowchart of a method for setting a call forwarding function according to Embodiment 1 of the present invention
  • FIG. 2 is a flowchart of an implementation manner of Step 1 1 according to Embodiment 2 of the present invention
  • FIG. 3 is a flowchart of a method for setting a call forwarding function according to Embodiment 3 of the present invention
  • FIG. 4 is a schematic structural diagram of a terminal device according to Embodiment 4 of the present invention.
  • FIG. 5 is a schematic structural diagram of a terminal device according to Embodiment 5 of the present invention. detailed description
  • FIG. 1 is a flowchart of a method for setting a call forwarding function according to Embodiment 1 of the present invention. As shown in FIG. 1, the method in this embodiment includes:
  • Step 1 The terminal device acquires a destination number corresponding to the call transfer condition according to the telephone data on the terminal device;
  • the telephone number of all the contacts of the user is usually stored on the user's terminal device, and is managed in the form of a phone book, in which the phone code number is usually grouped, such as family members, friends, colleagues, classmates, etc. .
  • the terminal device also stores the call records of the user and each contact within a certain period of time, such as the number of calls, the duration of the call, the duration of the call, and the short message record, such as the number of times of sending and receiving short messages, the time of sending and receiving short messages, and the capacity of the short message.
  • most terminal devices also provide scenario mode settings, such as conference mode, normal mode, and work mode, to meet various user needs.
  • the telephone data in this embodiment may include the telephone group information, the call record information, the short message record information, the scene mode information or the network status information, or the like, or any combination of the above information.
  • the above information can be stored in a database for use by the terminal device.
  • the call forwarding conditions vary depending on the user's usage status. For example: No call is required when the call is received, the user needs to transfer when the call is busy, and the call cannot be connected (such as shutdown or shutdown).
  • the terminal device of the embodiment automatically selects the destination number at the time of the transfer from the phone number stored in the phone book according to the above information stored on the terminal device.
  • Step 12 The terminal device automatically sets the call forwarding function according to the call transfer condition and the destination number. Specifically, the terminal device can automatically associate the call transfer condition and the destination number, and store the call transfer condition and the destination number locally to implement the call transfer function setting. When the user has an incoming call and the set call transfer condition is met, the terminal device automatically transfers the call to the destination number.
  • the terminal device can also set the call forwarding function through the network side server.
  • Terminal setting The device automatically sends a setting request to the network side server, the setting request includes a call transfer condition and a destination number; the network side server associates and stores the call transfer condition with the destination number according to the setting request, and then sends a response message to the terminal device; The device receives the response message and learns that the network side server has successfully set the call forwarding function. When the user has an incoming call and meets the set call transfer conditions, the network side server will automatically forward the call to the destination number under the call transfer condition.
  • the terminal device automatically selects the destination number corresponding to the call transfer condition according to the phone data stored on the terminal device, and automatically performs call forwarding according to the call transfer condition and the selected destination number.
  • the setting of the function no longer requires the user to manually input the destination number, and does not require the user to manually operate the terminal device for setting, which improves the efficiency of the call forwarding function setting, and can also overcome the manual input error number, resulting in the call not being correctly transferred.
  • the defect improves the success rate of call forwarding.
  • FIG. 2 is a flowchart of an implementation manner of step 11 according to Embodiment 2 of the present invention.
  • the embodiment is implemented based on the first embodiment.
  • step 11 specifically includes the following steps:
  • the terminal device needs to obtain a decision algorithm corresponding to the call forwarding condition in advance; for example, the decision algorithm may be solidified into the terminal device when the terminal device is shipped from the factory, or may be input by the user through the editing module of the terminal device.
  • the decision algorithm it is required to apply to all call forwarding conditions or any user who uses the terminal device, and therefore, it is generally more adaptable.
  • the decision algorithm is allowed to be updated and modified, and in this mode, different decision algorithms are allowed for different call transfer conditions, which improves the flexibility of the decision algorithm.
  • the telephone data in a certain statistical period is as shown in Table 1, and the embodiment is described in detail based on the telephone data.
  • This embodiment provides an implementation manner of a decision algorithm, including: weight information corresponding to telephone data and selection conditions.
  • the decision algorithm of this embodiment gives the weight values corresponding to various types of telephone data (ie, reference information) under different call transfer conditions.
  • Table 3 is a weighting value of different group categories in a specific phonebook group given by the decision algorithm of the embodiment under different switching conditions.
  • Table 4 is the weighting value of different mode categories under different switching conditions in the specific scenario mode given by the decision algorithm of the embodiment.
  • 10 points are used as the highest weight value corresponding to each reference information under each switching condition, and 1 is divided into the lowest weight value, but is not limited thereto.
  • the terminal device further configures weight values for different groups in the phonebook group information, as shown in Table 3.
  • the terminal device is also specific to each class in the scenario mode.
  • the profile is configured with a weight value.
  • Table 3 combined with the profile to set different weight values for different group information, for example: During the break time, usually with the family, so the level of the family is higher than the colleagues; during working hours, usually with colleagues Together, therefore, setting the level of colleagues is higher than that of the family, which can make the destination number selected by the terminal device more reasonable, improve the success rate of call forwarding, and increase the probability that the user can receive the call. Based on this, the selection condition of this embodiment may be the phone number with the largest weight value.
  • the weight value is calculated in this embodiment in conjunction with Table 1, Table 2, and Table 3.
  • Table 1, Table 2, and Table 3 In order to reflect the influence of the frequency of the call or the short message on the decision destination number, it is necessary to assign a global weight value to the number of calls or the number of short messages according to the number of calls or the number of short messages.
  • the weight value corresponding to the number 1 corresponds to the reference information in the table 1 when the transfer condition is busy.
  • the sum of the weight values, where the weight value of the telephone group is the weight value of the telephone group information in the transfer condition when the telephone group information is busy in the table 2, and the weight value of the family in the transfer condition when the line is busy.
  • the weight value of the scene mode the weight value of the scene pattern in Table 2 under the transfer condition when busy * the weight value corresponding to the specific scene pattern in Table 4.
  • the method for calculating the weight value, the method for assigning the weight value, and the weight value to be assigned in the above examples are all examples, and are not limited thereto.
  • Step 112 The terminal device selects a phone number with the largest weight value as the destination number according to the selection weight value of each phone number.
  • the terminal device can calculate the selection weight value corresponding to each phone number under each call transfer condition, and then select the phone number with the largest selection weight value as the destination number under the call transfer condition according to the selection condition. .
  • This embodiment shows an example of the result of selecting a destination number for different call forwarding conditions in different call forwarding modes, as shown in Table 5.
  • Number 3 ? No. 4, "?” means selected, for example: In the call transfer mode, the number 1 is the destination number when the call is forwarded; in the call transfer mode 2, the call cannot be connected when the call is made The destination number is number 3. In addition, it can be seen from the above Table 3 that the destination numbers corresponding to the same transfer conditions in different call transfer modes may be the same or different.
  • the call forwarding mode 1 refers to the method of transferring by the terminal device itself; the call forwarding mode 2 refers to the method of transferring the network side server, but is not limited thereto, and is set for other call forwarding modes.
  • the function of call forwarding can be set by referring to this embodiment.
  • the terminal device selects the destination number according to the multiple reference information according to the decision algorithm, so that the selected destination number is closer to the actual application situation of the user, and the success rate of the call forwarding based on the selected destination number is improved.
  • the terminal device selects a destination number for each call forwarding condition (as shown in Table 5), but is not limited thereto.
  • the terminal device may also select multiple destination numbers for each call forwarding condition, and set priorities between multiple destination numbers to manage multiple destination numbers.
  • the terminal device may also be configured according to actual needs. Different call forwarding conditions select a different number of destination numbers.
  • the phone data on the terminal device changes continuously with time, and the user adjusts the terminal device at any time to change the phone data on the terminal device. For example: In one day, the user may set the scene mode to work mode or conference mode during the day, and may set to the rest mode at night; in the above case, the user's incoming call may need to be transferred to a different destination number. . Therefore, in the above embodiment, the terminal device is not limited to the setting operation of performing only one call transfer function, and the trigger condition can be set to constantly reset the call transfer function so that the destination number changes with the change of the telephone data.
  • the trigger condition for triggering the re-set call forwarding function may be determined according to the actual situation, for example: If the telephone data changes due to the passage of time, the period trigger may be performed, that is, at regular intervals, the terminal device may be based on the current latest statistics. The phone data is re-determined for one round of decision, selecting the destination number for the call forwarding. If the telephone data changes due to special conditions such as different situation modes set by the user in different time periods, some special trigger conditions can be set at the same time as the periodic trigger, for example: The system time changes from working time to rest time. The switching of the scene mode, etc.; when the set trigger condition is met, the terminal device performs a round of decision according to the latest latest statistical telephone data, and selects the destination number of the call forwarding.
  • the trigger condition may be pre-solidified in the terminal device, or may be input by the user through the editing module.
  • the call forwarding function is automatically set according to the reselected destination number, so that the reselected destination number is valid. That is, the above trigger condition triggers the terminal device to reselect the destination number of a call transfer condition and automatically sets the call transfer function according to the re-selected destination number.
  • FIG. 3 is a flowchart of a method for setting a call forwarding function according to Embodiment 3 of the present invention. As shown in FIG. 3, the embodiment is implemented based on the foregoing embodiment, and the details are not described again. As shown in FIG. 3, the method of this embodiment includes:
  • Step 31 The terminal device acquires a destination number corresponding to the call transfer condition according to the phone data on the terminal device.
  • Step 32 The terminal device automatically sets the call forwarding function according to the call transfer condition and the destination number;
  • Step 33 The terminal device detects the change of the phone data; For example: changes in the user's network conditions (signal strengths are significantly deteriorating), changes in user profiles, new call records, etc. can cause changes in phone data.
  • Step 34 The terminal device determines whether a change in the phone data is detected; if yes, returns to step 32; otherwise, returns to step 33.
  • the terminal device can automatically trigger the setting of the call forwarding by the change of the telephone data, for example, the terminal device can be automatically triggered to store the call transfer condition and the destination number locally, or the call transfer condition and The destination number is resent to the network side server for the network side server to reset. If the destination number corresponding to the call transfer condition does not change, the local terminal device or the network side server may not perform the update operation; otherwise, the update is performed.
  • the terminal device in addition to triggering the terminal device to perform the reset operation according to the change of the phone data, the terminal device may also automatically initiate a setting request to the network side server according to the preset update period, that is, at a certain time. And listen to the response message of the network side server, or automatically save different phone numbers corresponding to different transfer conditions to the local device to perform a reset operation.
  • the operation of resetting the terminal device according to the change or update cycle of the telephone data is mainly an operation of reselecting the destination number.
  • the operation of reselecting the destination number refer to the foregoing embodiment for the occurrence of the telephone data.
  • the operation of reselecting the destination number is triggered when changing or periodically, and will not be described here.
  • the network side server can transfer the user's incoming call (ie, the incoming call) to the last configured destination number.
  • the destination number can solve the problem that the user cannot connect to the network suddenly and cannot set the call forwarding function.
  • FIG. 4 is a schematic structural diagram of a terminal device according to Embodiment 4 of the present invention. As shown in FIG. 4, the terminal device of this embodiment includes: a first acquiring module 41 and a setting module 42.
  • the first obtaining module 41 is configured to obtain a destination number corresponding to the call forwarding condition according to the telephone data on the terminal device, and the setting module 42 is connected to the first obtaining module 41, and configured to use the call forwarding condition and the destination number. Call forwarding is set automatically.
  • the phone data may be any one of the following or a combination thereof: the phone group information, the call record information, the short message record information, the profile mode information, or the network status information.
  • the function modules of the terminal device in this embodiment may be used to perform the process of the method for setting the call forwarding function provided by the foregoing method embodiments.
  • the function modules of the terminal device in this embodiment may be used to perform the process of the method for setting the call forwarding function provided by the foregoing method embodiments.
  • the terminal device in this embodiment automatically selects the destination number corresponding to the call transfer condition according to the phone data stored thereon, and automatically sets the call transfer function according to the call transfer condition and the selected destination number, and the user is no longer needed. Manually input the destination number, and the user does not need to manually operate the terminal device for setting, which improves the efficiency of the call forwarding function setting. At the same time, it can overcome the defect that the manual input error number causes the call to be unable to be correctly transferred, and improves the call forwarding. Success rate.
  • FIG. 5 is a schematic structural diagram of a terminal device according to Embodiment 5 of the present invention. The embodiment is implemented based on the fourth embodiment. As shown in FIG. 5, the terminal device in this embodiment further includes: a second acquiring module 50.
  • the second obtaining module 50 is configured to obtain a decision algorithm corresponding to the call transfer condition, where the decision algorithm includes weight information and a selection condition corresponding to the phone data.
  • the first obtaining module 41 of the embodiment includes: an obtaining unit 411 and a selecting unit 412.
  • the obtaining unit 411 is connected to the second obtaining module 50, configured to process the phone data according to a decision algorithm corresponding to the call forwarding condition, and obtain a selection weight value of each phone number in the phone data; the selecting unit 412, and acquiring
  • the unit 411 is connected to select a telephone code number having the largest weight value as the destination number according to the selection weight value of each telephone number.
  • an implementation structure of the setting module 42 includes: an associating unit 421, configured to forward a call The connection condition and the destination number are automatically associated; the storage unit 422 is connected to the association unit 421 and configured to store the call transfer condition and the destination number on the terminal device.
  • the implementation structure is used to enable the terminal device to set the call forwarding function locally.
  • the setting module 42 may further include: a transmitting unit 423 and a receiving unit 424.
  • the sending unit 423 is configured to automatically send a setting request including a transfer condition and a destination number to the network side server, so that the network side server associates the call transfer condition and the destination number, and stores and returns a response message; the receiving unit 424, Receiving the response message returned by the network side server.
  • the setting module 42 can set the call forwarding function on the network side through the above two functional units.
  • the terminal device of the present embodiment may include only the functional unit supporting one of the call forwarding modes, and may also include the above functional unit.
  • the terminal device of this embodiment further includes: a detecting module 51, a determining module 52, and a triggering module 53.
  • the detecting module 51 is configured to detect a change of the phone data
  • the determining module 52 is configured to determine whether the preset timing period is ended.
  • the triggering module 53 is respectively connected to the detecting module 51, the determining module 52, and the setting module 42 for When the detecting module 51 detects that the telephone data has changed or when the determining module 52 determines that the timing period ends, the trigger setting module 42 performs an operation of automatically setting the call forwarding function according to the call forwarding condition and the destination number.
  • the terminal device in this embodiment may also include only the detecting module 51 or the determining module 52, and implement an operation of resetting the call forwarding function according to one of the triggering conditions.
  • the function modules of the terminal device of the embodiment may be used to execute the process of setting the call forwarding function provided by the foregoing method embodiment, and are used for promptly and automatically changing the destination number of different call transfer conditions according to actual changes.
  • the earth improves the success rate of call forwarding.
  • the terminal device in this embodiment automatically selects a destination number corresponding to the call transfer condition according to the phone data stored thereon, and performs call forwarding function setting according to the call transfer condition and the selected destination number, and the user is no longer required to manually Entering the destination number does not require the user to manually operate the terminal device for setting, which improves the efficiency of the call forwarding function setting. At the same time, it can overcome the defect that the caller cannot be correctly transferred due to the manual input of the wrong number, which improves the success of the call forwarding. rate.
  • the terminal device in each of the foregoing embodiments may be a mobile phone, a human-computer interaction terminal, an e-book or other terminal device having a display function.
  • the terminal device is a mobile phone
  • the mobile phone includes: a casing, a circuit board, a display screen, a processor, a radio frequency circuit, a microphone, a speaker, and a power supply.
  • the display screen is disposed on the outer casing
  • the circuit board is disposed inside the space enclosed by the outer casing
  • the processor and the radio frequency circuit are disposed on the circuit board;
  • the processor includes each functional module in the terminal device shown in FIG. 4 or FIG.
  • the RF circuit is used to establish communication between the mobile phone and the wireless network, and to realize data reception and transmission between the mobile phone and the wireless network side server;
  • the microphone is used to collect sound and convert the collected sound into Sound data, so that the mobile phone transmits sound data to the wireless network through the radio frequency circuit;
  • the speaker is used to restore the sound data received by the mobile phone from the wireless network through the radio frequency circuit to sound and play the sound to the user;
  • the power circuit is used for the mobile phone Power is supplied to each circuit or device.
  • the mobile phone can automatically set the call forwarding function, which does not require manual setting by the user, and has the advantages of high efficiency of call forwarding function setting and high success rate of call forwarding.

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephone Function (AREA)

Abstract

Dans ses modes de réalisation, la présente invention se rapporte à un procédé et à un dispositif formant terminal, adaptés pour paramétrer une fonction de transfert d'appel. Le procédé selon l'invention comprend les étapes suivantes : le dispositif formant terminal obtient un numéro cible correspondant à une condition de transfert d'appel sur la base des données téléphoniques enregistrées dans le dispositif formant terminal ; le dispositif formant terminal paramètre la fonction de transfert d'appel sur la base de la condition de transfert d'appel et du numéro cible. Le dispositif formant terminal comprend un premier module d'obtention et un module de paramétrage. Grâce à la solution technique de la présente invention, le dispositif formant terminal paramètre automatiquement la fonction de transfert d'appel sur la base des données téléphoniques qu'il contient. De cette manière, l'inconvénient de devoir paramétrer manuellement la fonction de transfert d'appel est éliminé tandis que, d'autre part, l'efficacité du paramétrage et le taux de réussite du transfert d'appel sont améliorés.
PCT/CN2011/074562 2011-05-24 2011-05-24 Procédé et dispositif formant terminal adaptés pour paramétrer une fonction de transfert d'appel WO2011144069A2 (fr)

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PCT/CN2011/074562 WO2011144069A2 (fr) 2011-05-24 2011-05-24 Procédé et dispositif formant terminal adaptés pour paramétrer une fonction de transfert d'appel
CN201180000615.9A CN102273235B (zh) 2011-05-24 2011-05-24 来电转接功能的设置方法及终端设备

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PCT/CN2011/074562 WO2011144069A2 (fr) 2011-05-24 2011-05-24 Procédé et dispositif formant terminal adaptés pour paramétrer une fonction de transfert d'appel

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CN103024203A (zh) * 2012-12-28 2013-04-03 周万荣 一种来电接听的方法及设备和系统
CN103595871A (zh) * 2013-11-22 2014-02-19 深圳市金立通信设备有限公司 一种来电转接方法及终端
CN105635497A (zh) * 2014-10-28 2016-06-01 深圳市中兴微电子技术有限公司 终端呼叫转移的方法及终端
CN105898724B (zh) * 2015-01-26 2019-12-17 中国移动通信集团公司 一种信息处理方法及终端
CN105682064B (zh) * 2015-12-30 2020-06-19 Tcl科技集团股份有限公司 来电的呼叫转移方法及装置
CN105516951A (zh) * 2016-01-12 2016-04-20 厦门美图移动科技有限公司 一种来电转接功能设置的方法、装置及移动终端
CN106535150B (zh) * 2016-11-25 2021-02-26 Oppo广东移动通信有限公司 一种来电转接的方法及装置
CN107864460A (zh) * 2017-11-16 2018-03-30 北京小米移动软件有限公司 呼叫转移方法、装置和设备
CN115426625B (zh) * 2022-11-07 2023-06-16 深圳通联金融网络科技服务有限公司 验证电话转接正确性的方法、装置及设备

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CN102273235A (zh) 2011-12-07
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