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WO2004049608A3 - Methods and systems for conference call buffering - Google Patents

Methods and systems for conference call buffering Download PDF

Info

Publication number
WO2004049608A3
WO2004049608A3 PCT/US2003/037458 US0337458W WO2004049608A3 WO 2004049608 A3 WO2004049608 A3 WO 2004049608A3 US 0337458 W US0337458 W US 0337458W WO 2004049608 A3 WO2004049608 A3 WO 2004049608A3
Authority
WO
WIPO (PCT)
Prior art keywords
destination devices
conference call
methods
conference
systems
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/US2003/037458
Other languages
French (fr)
Other versions
WO2004049608A2 (en
Inventor
L Reding Craig
R Reformato John
L Helbling Chris
C Swingle Loren
R Majid Ziauddin
F Roberts Brian
Hum Ken
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Verizon Data Services LLC
Telesector Resources Group Inc
Original Assignee
Verizon Data Services LLC
Telesector Resources Group Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Verizon Data Services LLC, Telesector Resources Group Inc filed Critical Verizon Data Services LLC
Priority to PCT/US2003/037458 priority Critical patent/WO2004049608A2/en
Priority to AU2003295834A priority patent/AU2003295834A1/en
Priority to JP2004555632A priority patent/JP2006507765A/en
Priority to CA2507123A priority patent/CA2507123C/en
Priority to EP03787045A priority patent/EP1568162A4/en
Publication of WO2004049608A2 publication Critical patent/WO2004049608A2/en
Publication of WO2004049608A3 publication Critical patent/WO2004049608A3/en
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42221—Conversation recording systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/09—Third party charged communications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/387—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using subscriber identification cards
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42229—Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4936—Speech interaction details
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2005—Temporarily overriding a service configuration
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2011—Service processing based on information specified by a party before or during a call, e.g. information, tone or routing selection
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/12—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place intelligent networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/66—Third party billing, i.e. third party can also be the predetermined telephone line of the caller if he is calling from another telephone set
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/382—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using authorisation codes or passwords
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42204—Arrangements at the exchange for service or number selection by voice
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H04M3/4933—Directory assistance systems with operator assistance
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/537—Arrangements for indicating the presence of a recorded message, whereby the presence information might include a preview or summary of the message
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13034—A/D conversion, code compression/expansion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13093—Personal computer, PC
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1322—PBX
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13224—Off-net subscriber, dial in to/out from network, teleworking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13282—Call forward, follow-me, call diversion

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Human Computer Interaction (AREA)
  • Multimedia (AREA)
  • Telephonic Communication Services (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)

Abstract

Methods and systems for conference call buffering are disclosed. Methods and systems consistent with the present invention record a conference between a plurality of users (630). A service center (606) in conjunction with a conference bridge (618) and conference server (616) establishes a conference call between a plurality of users. The service center may also ascertain the identities of a plurality of destination devices for an audio stream corresponding to the conference call, where the destination devices corresponding to the plurality of users. An audio streaming server provides the audio stream to the plurality of destination devices. Memory located centrally and/or local to the destination devices stores the audio stream. A user of one of the destination devices may choose to replay a selected portion of the audio stream.
PCT/US2003/037458 2002-11-25 2003-11-25 Methods and systems for conference call buffering Ceased WO2004049608A2 (en)

Priority Applications (5)

Application Number Priority Date Filing Date Title
PCT/US2003/037458 WO2004049608A2 (en) 2002-11-25 2003-11-25 Methods and systems for conference call buffering
AU2003295834A AU2003295834A1 (en) 2002-11-25 2003-11-25 Methods and systems for conference call buffering
JP2004555632A JP2006507765A (en) 2002-11-25 2003-11-25 Method and apparatus for buffering conference calls
CA2507123A CA2507123C (en) 2002-11-25 2003-11-25 Methods and systems for conference call buffering
EP03787045A EP1568162A4 (en) 2002-11-25 2003-11-25 Methods and systems for conference call buffering

Applications Claiming Priority (5)

Application Number Priority Date Filing Date Title
US42870402P 2002-11-25 2002-11-25
US60/428,704 2002-11-25
US43601802P 2002-12-26 2002-12-26
US60/436,018 2002-12-26
PCT/US2003/037458 WO2004049608A2 (en) 2002-11-25 2003-11-25 Methods and systems for conference call buffering

Publications (2)

Publication Number Publication Date
WO2004049608A2 WO2004049608A2 (en) 2004-06-10
WO2004049608A3 true WO2004049608A3 (en) 2004-08-26

Family

ID=46397703

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2003/037458 Ceased WO2004049608A2 (en) 2002-11-25 2003-11-25 Methods and systems for conference call buffering

Country Status (5)

Country Link
EP (1) EP1568162A4 (en)
JP (1) JP2006507765A (en)
AU (1) AU2003295834A1 (en)
CA (1) CA2507123C (en)
WO (1) WO2004049608A2 (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8693647B2 (en) 2007-06-28 2014-04-08 Voxer Ip Llc Telecommunication and multimedia management method and apparatus

Families Citing this family (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2006051584A1 (en) * 2004-11-10 2006-05-18 Fujitsu Limited Contents server, and contents service system
US20110019662A1 (en) 2007-06-28 2011-01-27 Rebelvox Llc Method for downloading and using a communication application through a web browser
US9178916B2 (en) 2007-06-28 2015-11-03 Voxer Ip Llc Real-time messaging method and apparatus
US11095583B2 (en) 2007-06-28 2021-08-17 Voxer Ip Llc Real-time messaging method and apparatus
US9363480B2 (en) 2014-08-20 2016-06-07 Cisco Technology, Inc. Obtaining replay of audio during a conference session
GB201600907D0 (en) 2016-01-18 2016-03-02 Dolby Lab Licensing Corp Replaying content of a virtual meeting
JP7740127B2 (en) * 2022-05-24 2025-09-17 株式会社ナカヨ Conference call device, conference call system, program, and conference call method

Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5619555A (en) * 1995-07-28 1997-04-08 Latitude Communications Graphical computer interface for an audio conferencing system
US5668863A (en) * 1995-07-31 1997-09-16 Latitude Communications Method and apparatus for recording and retrieval of audio conferences
US5692213A (en) * 1993-12-20 1997-11-25 Xerox Corporation Method for controlling real-time presentation of audio/visual data on a computer system
US6275575B1 (en) * 2000-01-12 2001-08-14 Right4Me.Com, Inc. Method and system for coordinating and initiating cross-platform telephone conferences
US6418214B1 (en) * 1996-09-25 2002-07-09 British Telecommunications Public Limited Company Network-based conference system
US20020103864A1 (en) * 2000-12-26 2002-08-01 Jeffrey Rodman System and method for coordinating a conference using a dedicated server

Family Cites Families (7)

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Publication number Priority date Publication date Assignee Title
JPH02260750A (en) * 1989-03-30 1990-10-23 Nec Corp Proceedings contents accumulating system in multipoint conference system
JPH0879391A (en) * 1994-09-02 1996-03-22 Fujitsu Ltd Electronic conference system
JPH08149226A (en) * 1994-11-22 1996-06-07 Sony Corp Call recorder
JPH10173769A (en) * 1996-12-13 1998-06-26 Matsushita Electric Ind Co Ltd Voice message search device
JP2001511991A (en) * 1997-10-01 2001-08-14 エイ・ティ・アンド・ティ・コーポレーション Method and apparatus for storing and retrieving label interval data for multimedia records
JPH11187156A (en) * 1997-12-18 1999-07-09 Brother Ind Ltd Communication device
US6298129B1 (en) 1998-03-11 2001-10-02 Mci Communications Corporation Teleconference recording and playback system and associated method

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5692213A (en) * 1993-12-20 1997-11-25 Xerox Corporation Method for controlling real-time presentation of audio/visual data on a computer system
US5619555A (en) * 1995-07-28 1997-04-08 Latitude Communications Graphical computer interface for an audio conferencing system
US5668863A (en) * 1995-07-31 1997-09-16 Latitude Communications Method and apparatus for recording and retrieval of audio conferences
US6418214B1 (en) * 1996-09-25 2002-07-09 British Telecommunications Public Limited Company Network-based conference system
US6275575B1 (en) * 2000-01-12 2001-08-14 Right4Me.Com, Inc. Method and system for coordinating and initiating cross-platform telephone conferences
US20020103864A1 (en) * 2000-12-26 2002-08-01 Jeffrey Rodman System and method for coordinating a conference using a dedicated server

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See also references of EP1568162A4 *

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8693647B2 (en) 2007-06-28 2014-04-08 Voxer Ip Llc Telecommunication and multimedia management method and apparatus
US8902749B2 (en) 2007-06-28 2014-12-02 Voxer Ip Llc Multi-media messaging method, apparatus and application for conducting real-time and time-shifted communications
US8948354B2 (en) 2007-06-28 2015-02-03 Voxer Ip Llc Telecommunication and multimedia management method and apparatus
US9154628B2 (en) 2007-06-28 2015-10-06 Voxer Ip Llc Telecommunication and multimedia management method and apparatus
US9456087B2 (en) 2007-06-28 2016-09-27 Voxer Ip Llc Telecommunication and multimedia management method and apparatus

Also Published As

Publication number Publication date
CA2507123A1 (en) 2004-06-10
CA2507123C (en) 2014-01-28
WO2004049608A2 (en) 2004-06-10
EP1568162A4 (en) 2006-05-03
EP1568162A2 (en) 2005-08-31
AU2003295834A1 (en) 2004-06-18
JP2006507765A (en) 2006-03-02
AU2003295834A8 (en) 2004-06-18

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