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TWM526723U - Service system with face recognition function - Google Patents

Service system with face recognition function Download PDF

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Publication number
TWM526723U
TWM526723U TW104220888U TW104220888U TWM526723U TW M526723 U TWM526723 U TW M526723U TW 104220888 U TW104220888 U TW 104220888U TW 104220888 U TW104220888 U TW 104220888U TW M526723 U TWM526723 U TW M526723U
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TW
Taiwan
Prior art keywords
service
database
face recognition
software
processor
Prior art date
Application number
TW104220888U
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Chinese (zh)
Inventor
林振義
顏鸝慧
Original Assignee
明新科技大學
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Priority to TW104220888U priority Critical patent/TWM526723U/en
Publication of TWM526723U publication Critical patent/TWM526723U/en

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Description

結合人臉辨識的服務系統 Face recognition service system

本創作係有關於一種「結合人臉辨識的服務系統」,由人臉辨識系統做顧客的辨認,若是新顧客,則將他這次買的商品種類記錄下來;若是舊顧客,則除了將他這次買的商品種類記錄下來,還會在螢幕上顯示前幾次所購買的商品。若漏掉了哪些東西,商家可以問顧客是否還要添購哪些東西,以提升商家的服務品質。 This creation department is about a "service system for combining face recognition". The face recognition system is used for customer identification. If it is a new customer, the type of goods he bought this time is recorded; if it is an old customer, then except for this time, The type of the purchased product is recorded, and the items purchased in the previous several times are also displayed on the screen. If something is missing, the merchant can ask the customer if they want to purchase something to improve the service quality of the merchant.

在中華民國專利公報中,查詢「臉辨識」、「臉識別」、「臉分辨」、「臉辨認」、「臉判斷」、「臉判別」、「臉偵測」、「臉檢測」、「臉分析」與「銷售」進行AND或OR所組合而成等關鍵字句,均沒有相關的專利前案,所以本專利應是第一個以此功能申請之專利,故符合產業利用性、新穎性以及進步性。 In the Republic of China Patent Gazette, look up "face recognition", "face recognition", "face resolution", "face recognition", "face judgment", "face discrimination", "face detection", "face detection", " Face analysis and "sales" are combined with AND or OR, and there are no related patent cases. Therefore, this patent should be the first patent applied for this function, so it is in line with industrial utilization and novelty. Sexuality and progress.

在買賣過程中,通常是顧客向商家點了東西,商家將顧客要的東西準備好後拿給顧客,顧客結完帳後就完成此交易。下一次該顧客來,還是做相同的動作完成下次的交易。但每個人購物都有習慣性,也就是這一次買的東西,下一次再進行購買的機率很高。服務比較優的店員是可以 記住顧客上一次買甚麼東西,下一次該顧客再來買時,若漏掉了哪些東西,店員可以問顧客是否還要購買哪些東西。 In the process of buying and selling, usually the customer points to the merchant, the merchant prepares the customer's desired things and then gives them to the customer, and the customer completes the transaction after completing the account. The next time the customer comes, or do the same action to complete the next transaction. But everyone has a habit of shopping, which is what you buy this time. The chances of buying again next time are high. The clerk with excellent service is OK Remember what the customer bought the last time, the next time the customer buys again, if something is missing, the clerk can ask the customer if they want to buy something.

但並不是每一個店員都能記住每一個客戶上次買了那些東西。若能有「結合人臉辨識的服務系統」,由人臉辨識系統做顧客身分的辨認,若是新顧客,則將他這次購買的商品種類和人臉的特徵記錄下來;若是舊顧客,則除了將他這次購買的商品種類記錄下來,還會在螢幕上顯示上幾次買的商品,店員若覺得客戶漏掉了哪些東西,店員可以問客戶是否還要買那些東西,以提升商家的服務品質。 But not every clerk can remember what each customer bought last time. If there is a "service system that combines face recognition", the face recognition system will identify the identity of the customer. If it is a new customer, record the type of product and the characteristics of the face that he purchased this time; if it is an old customer, then Record the type of goods he purchased this time, and also display the goods bought on the screen several times. If the clerk feels that the customer missed something, the clerk can ask the customer if they want to buy those things to improve the service quality of the merchant.

本創作是由一個影像攫取器01、處理器02、記憶體03、人臉辨識軟體04、資料庫05、服務(銷售)軟體06、輸入裝置07和輸出裝置08所組成,其中:影像攫取器01有電氣訊號連接到處理器02,處理器02和記憶體03雙向均有電氣訊號相連,處理器02有電氣訊號連接到輸出裝置08,輸入裝置07有電氣訊號連接到處理器02,記憶體03內有人臉辨識軟體04、資料庫05和服務(銷售)軟體06等。客戶進門要點餐、購物完畢要結帳或需要服務時,影像攫取器01取得客戶的人臉影像後,交由人臉辨識軟體04做該客戶的人臉特徵抽取。人臉特徵抽取出來後,系統就到資料庫05內搜尋此客戶的資料。若該客戶為第一次來交易,則將其人臉特徵存入資料庫05內,且服務(銷售)軟體06會經由輸入裝置07將此次的交易內容儲存在資料庫05內;若該客戶的身分已存在資料庫05內,則服務(銷售)軟體06會經由輸入裝置07將此次的交易內容儲存在資料庫05內,且將該客戶上幾次的服務紀錄從資料庫05內取出,顯示在輸出裝置08上供店員參考。 The creation is composed of an image capture device 01, a processor 02, a memory 03, a face recognition software 04, a database 05, a service (sales) software 06, an input device 07, and an output device 08, wherein: an image capture device 01 has an electrical signal connected to the processor 02, the processor 02 and the memory 03 are electrically connected in both directions, the processor 02 has an electrical signal connected to the output device 08, and the input device 07 has an electrical signal connected to the processor 02, the memory 03 Face recognition software 04, database 05 and service (sales) software 06. When the customer enters the door to order the meal, the checkout is completed, or the service is required, the image capture device 01 obtains the face image of the customer, and then the face recognition software 04 performs the face feature extraction of the client. After the face feature is extracted, the system searches the database 05 for the customer's data. If the customer is the first transaction, the face feature is stored in the database 05, and the service (sales) software 06 stores the transaction content in the database 05 via the input device 07; If the identity of the customer already exists in the database 05, the service (sales) software 06 will store the transaction content in the database 05 via the input device 07, and the service record of the customer several times from the database 05 It is taken out and displayed on the output device 08 for reference by the clerk.

影像攫取器01可以是數位相機或數位攝影機。處理器02是負 責整個系統的計算與控制用。 The image capture device 01 can be a digital camera or a digital camera. Processor 02 is negative Responsible for the calculation and control of the entire system.

01‧‧‧影像攫取器 01‧‧‧Image Picker

02‧‧‧處理器 02‧‧‧Processor

03‧‧‧記憶體 03‧‧‧ memory

04‧‧‧人臉辨識軟體 04‧‧‧Face recognition software

05‧‧‧資料庫 05‧‧‧Database

06‧‧‧服務(銷售)軟體 06‧‧‧Service (sales) software

07‧‧‧輸入裝置 07‧‧‧Input device

08‧‧‧輸出裝置 08‧‧‧Output device

第1圖係本創作之系統方塊圖。 Figure 1 is a block diagram of the system of this creation.

本創作是由一個影像攫取器01、處理器02、記憶體03、人臉辨識軟體04、資料庫05、服務(銷售)軟體06、輸入裝置07和輸出裝置08所組成,其中:影像攫取器01有電氣訊號連接到處理器02,處理器02和記憶體03雙向均有電氣訊號相連,處理器02有電氣訊號連接到輸出裝置08,輸入裝置07有電氣訊號連接到處理器02,記憶體03內有人臉辨識軟體04、資料庫05和服務(銷售)軟體06等。客戶進門要點餐、購物完畢要結帳或需要服務時,影像攫取器01取得客戶的人臉影像後,交由人臉辨識軟體04做該客戶的人臉特徵抽取。人臉特徵抽取出來後,系統就到資料庫05內搜尋此客戶的資料。若該客戶為第一次來交易,則將其人臉特徵存入資料庫05內,且服務(銷售)軟體06會經由輸入裝置07將此次的交易內容儲存在資料庫05內;若該客戶的身分已存在資料庫05內,則服務(銷售)軟體06會經由輸入裝置07將此次的交易內容儲存在資料庫05內,且將該客戶上幾次的服務紀錄從資料庫05內取出,顯示在輸出裝置08上供店員參考。 The creation is composed of an image capture device 01, a processor 02, a memory 03, a face recognition software 04, a database 05, a service (sales) software 06, an input device 07, and an output device 08, wherein: an image capture device 01 has an electrical signal connected to the processor 02, the processor 02 and the memory 03 are electrically connected in both directions, the processor 02 has an electrical signal connected to the output device 08, and the input device 07 has an electrical signal connected to the processor 02, the memory 03 Face recognition software 04, database 05 and service (sales) software 06. When the customer enters the door to order the meal, the checkout is completed, or the service is required, the image capture device 01 obtains the face image of the customer, and then the face recognition software 04 performs the face feature extraction of the client. After the face feature is extracted, the system searches the database 05 for the customer's data. If the customer is the first transaction, the face feature is stored in the database 05, and the service (sales) software 06 stores the transaction content in the database 05 via the input device 07; If the identity of the customer already exists in the database 05, the service (sales) software 06 will store the transaction content in the database 05 via the input device 07, and the service record of the customer several times from the database 05 It is taken out and displayed on the output device 08 for reference by the clerk.

影像攫取器01可以是數位相機或數位攝影機。處理器02是負責整個系統的計算與控制用。 The image capture device 01 can be a digital camera or a digital camera. The processor 02 is responsible for the calculation and control of the entire system.

01‧‧‧影像攫取器 01‧‧‧Image Picker

02‧‧‧處理器 02‧‧‧Processor

03‧‧‧記憶體 03‧‧‧ memory

04‧‧‧人臉辨識軟體 04‧‧‧Face recognition software

05‧‧‧資料庫 05‧‧‧Database

06‧‧‧服務(銷售)軟體 06‧‧‧Service (sales) software

07‧‧‧輸入裝置 07‧‧‧Input device

08‧‧‧輸出裝置 08‧‧‧Output device

Claims (3)

一種結合人臉辨識的服務系統,包括:一 影像攫取器,用來取得人臉的影像;一 記憶體,用來儲存程式和資料;一 人臉辨識軟體,用來辨識人臉以確認該員的身分;一 資料庫,用來儲存服務對象的身分和與服務有關的內容;一 服務(銷售)軟體,用來執行服務的項目;一 輸出裝置,用來顯示服務的相關訊息;一 輸入裝置,用來輸入相關資料;一 處理器,控制整個系統的流程與執行相關的計算,其中:影像攫取器有電氣訊號連接到處理器,處理器和記憶體雙向均有電氣訊號相連,處理器有電氣訊號連接到輸出裝置,輸入裝置有電氣訊號連接到處理器,記憶體內有人臉辨識軟體、資料庫和服務(銷售)軟體等。 A service system combining face recognition includes: an image capture device for acquiring images of a face; a memory for storing programs and data; and a face recognition software for recognizing a face to confirm the member's Identity; a database for storing the identity of the service object and service-related content; a service (sales) software for executing the service item; an output device for displaying the service related information; an input device, Used to input related data; a processor controls the flow and execution related calculations of the entire system, wherein: the image capture device has an electrical signal connected to the processor, the processor and the memory are electrically connected in both directions, and the processor has electrical The signal is connected to the output device, and the input device has an electrical signal connected to the processor, a memory face recognition software, a database, and a service (sales) software. 如請求項1所述之結合人臉辨識的服務系統,其中影像攫取器是數位相機或數位攝影機。 The service system combining face recognition according to claim 1, wherein the image capture device is a digital camera or a digital camera. 如請求項1所述之結合人臉辨識的服務系統,其中服務(銷售)軟體可根據人臉辨識軟體所辨識出來的結果,尋找資料庫內的資料,若尚未存在資料庫內,則將其人臉特徵存到資料庫內,若已存在資料庫內,則將其相關資料從資料庫內取出,輸出到輸出裝置處。 The service system for combining face recognition according to claim 1, wherein the service (sales) software can search for data in the database according to the result recognized by the face recognition software, and if it is not already in the database, The face feature is stored in the database. If it exists in the database, the related data is taken out from the database and output to the output device.
TW104220888U 2015-12-28 2015-12-28 Service system with face recognition function TWM526723U (en)

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TW104220888U TWM526723U (en) 2015-12-28 2015-12-28 Service system with face recognition function

Publications (1)

Publication Number Publication Date
TWM526723U true TWM526723U (en) 2016-08-01

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TW104220888U TWM526723U (en) 2015-12-28 2015-12-28 Service system with face recognition function

Country Status (1)

Country Link
TW (1) TWM526723U (en)

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