TWI847642B - Intelligent commodity supply monitoring system - Google Patents
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Description
本發明係關於一種監控系統,尤指一種能夠即時監控貨品展示供貨量之智能商品供應量監控系統。The present invention relates to a monitoring system, and more particularly to an intelligent commodity supply monitoring system capable of real-time monitoring of commodity display supply.
目前的賣場或商店都會販售多種類商品,需要由店員以人工方式,將每一種類的商品陳列到貨架上相應的位置,其中,為確保商品的供貨量,店員都會以人工方式,定期至貨架察看目前各商品的供貨情形。Currently, shopping malls or stores sell a variety of goods, and salespeople need to manually display each type of goods at the corresponding location on the shelf. In order to ensure the supply of goods, salespeople will manually check the shelves regularly to see the current supply status of each product.
然而,每種商品的販售速度不同,當商品已經販售完畢,而尚未到達店員的補貨時間,此商品便會處於無法販售的狀態,若是消費者需要購買此商品時,消費者便需要特別找店員詢問該商品是否有庫存,如果又未能即時找尋到店員,便會造成消費者的購物觀感不佳;因此,如何提供消費者有愉快的購物體驗,為所屬技術領域所思及的方向。However, each product has a different sales speed. When a product has been sold out and it is not yet time for the store clerk to restock it, the product will be unsaleable. If a consumer needs to buy this product, the consumer needs to find a store clerk to ask whether the product is in stock. If the clerk cannot be found immediately, the consumer will have a bad shopping experience. Therefore, how to provide consumers with a pleasant shopping experience is the direction considered by the relevant technical field.
為解決上述課題,本發明提供一種智能商品供應量監控系統,透過影像監控方式,以有效管控商品展售之供貨量,於商品之供應量不足時,能夠適時通知店員補貨。To solve the above problems, the present invention provides an intelligent commodity supply monitoring system, which effectively controls the supply of commodities for display and sale through image monitoring, and can timely notify the store staff to replenish the commodities when the supply of commodities is insufficient.
本發明之一項實施例提供一種智能商品供應量監控系統,其包含:一資料庫,其存有複數置貨區特徵及設置於每一置貨區特徵內之一商品特徵;一攝影模組,其能拍攝商品展售區域,以產生一展售區域影像;一運算模組,其與資料庫及攝影模組耦接,運算模組接收由攝影模組傳送之展售區域影像,運算模組將展售區域影像進行一影像偵測處理,以於展售區域影像標記出複數置貨區影像及每一置貨區影像中之一商品影像,其中,當運算模組判斷有任一置貨區影像中未顯示商品影像,運算模組依據未出現商品影像所對應之置貨區影像由資料庫取得匹配之其中一置貨區特徵及對應之商品特徵,且運算模組產生一補貨訊號;以及一通訊模組,其與運算模組及一社群通訊平台耦接,通訊模組接收由運算模組傳送之補貨訊號、展售區域影像及由資料庫取得對應的商品特徵,通訊模組透過一服務傳播技術,將補貨訊號、展售區域影像及由資料庫取得對應的商品特徵一併傳送至社群通訊平台之訊息介面。An embodiment of the present invention provides an intelligent commodity supply quantity monitoring system, which includes: a database, which stores a plurality of storage area features and a commodity feature set in each storage area feature; a camera module, which can shoot the commodity display area to generate an image of the display area; a computing module, which is coupled to the database and the camera module, the computing module receives the display area image transmitted by the camera module, and performs an image detection process on the display area image to mark the plurality of storage area images and a commodity image in each storage area image in the display area image, wherein when the computing module determines that there is any A product image is not displayed in a storage area image, and the computing module obtains one of the matching storage area features and the corresponding product features from the database according to the storage area image corresponding to the non-appearing product image, and the computing module generates a replenishment signal; and a communication module is coupled with the computing module and a social communication platform, the communication module receives the replenishment signal transmitted by the computing module, the display area image and the corresponding product features obtained from the database, and the communication module transmits the replenishment signal, the display area image and the corresponding product features obtained from the database to the message interface of the social communication platform through a service communication technology.
藉由上述,本發明利用影像監控及影像處理方式,確認商品展售之供貨量是否充足,當商品供貨量不足時產生補貨訊號,並透過服務傳播技術通知店員補貨;藉此,避免商品供貨不足,導致消費者消費時之困擾,進而精確且有效率監控商品供貨量。Through the above, the present invention utilizes image monitoring and image processing to confirm whether the supply of goods on display is sufficient. When the supply of goods is insufficient, a replenishment signal is generated, and the store clerk is notified to replenish the goods through service communication technology. In this way, insufficient supply of goods can be avoided, which may cause trouble to consumers during consumption, and the supply of goods can be accurately and efficiently monitored.
為便於說明本發明於上述發明內容一欄中所表示的中心思想,茲以具體實施例表達。實施例中各種不同物件係按適於說明之比例、尺寸、變形量或位移量而描繪,而非按實際元件的比例予以繪製,合先敘明。In order to facilitate the description of the central idea of the present invention in the above invention content column, specific embodiments are used for illustration. Various objects in the embodiments are depicted according to the proportions, sizes, deformations or displacements suitable for the description, rather than being drawn according to the proportions of the actual components, which should be noted in advance.
請參閱圖1至圖6所示,本發明提供一種智能商品供應量監控系統100,其包含:Referring to FIGS. 1 to 6 , the present invention provides an intelligent commodity supply quantity monitoring system 100, which comprises:
一資料庫10,其存有複數置貨區特徵及設置於每一置貨區特徵內之一商品特徵;其中,各置貨區特徵及各商品特徵係透過電腦視覺(Computer Vision)結合深度學習(Deep Learning)建立於資料庫10。A database 10 stores a plurality of storage area features and a product feature set in each storage area feature; wherein each storage area feature and each product feature are established in the database 10 through computer vision combined with deep learning.
需特別說明的是,資料庫10內所建置的各置貨區特徵及各商品特徵皆為拍攝實際置貨區A1及實際商品P1所取得之影像,並且各置貨區特徵及各商品特徵是以初始狀態進行影像擷取,再透過電腦視覺(Computer Vision)結合深度學習(Deep Learning)建立於資料庫10;其中,每一置貨區特徵與商品特徵之間的關係,能夠是由使用者(店員)利用設定方式將每一置貨區特徵所對應的各商品特徵建立於資料庫10;或是將實際置貨區A1及實際商品P1擺設好後,透過影像擷取進行處理取得建立於資料庫10,本發明不限制各置貨區特徵及各商品特徵之建立方式。It should be particularly noted that the characteristics of each storage area and each product established in the database 10 are images obtained by photographing the actual storage area A1 and the actual product P1, and each storage area characteristic and each product characteristic are captured in an initial state and then established in the database 10 through computer vision (Computer Vision) combined with deep learning (Deep Learning); wherein, the relationship between each storage area characteristic and the product characteristic can be established in the database 10 by the user (store clerk) using a setting method to establish each product characteristic corresponding to each storage area characteristic; or after the actual storage area A1 and the actual product P1 are placed, they are acquired and established in the database 10 through image capture and processing. The present invention does not limit the establishment method of each storage area characteristic and each product characteristic.
一設定模組20,其與資料庫10耦接,設定模組20能擷取資料庫10之各置貨區特徵,並提供將各置貨區特徵設定為一急需補貨區U1或一常態補貨區U2,設定模組20將被設定完成之各置貨區特徵回存至資料庫10,其中,急需補貨區U1為需要即時補貨型商品置放區,常態補貨區U2為能夠定時(例如:每數小時/每日/每數日/每週/每月等)補貨型商品置放區,使用者(店員)能夠依據所需設定。A setting module 20 is coupled to the database 10. The setting module 20 can capture the characteristics of each storage area of the database 10 and provide the setting of each storage area characteristic as an urgent replenishment area U1 or a normal replenishment area U2. The setting module 20 stores the set characteristics of each storage area back to the database 10, wherein the urgent replenishment area U1 is a storage area for commodities that need immediate replenishment, and the normal replenishment area U2 is a storage area for commodities that can be replenished on a regular basis (for example, every few hours/every day/every few days/weekly/monthly, etc.). The user (store clerk) can set it according to the needs.
一攝影模組30,其能拍攝商品展售區域C,以產生一展售區域影像E;需特別說明的是,一個商品展售區域C中能架設有複數台攝影模組30,每一台攝影模組30能夠擷取的商品展售區域C數量能夠依據使用者(店員)設定,後續以單一攝影模組30作為說明。A camera module 30 is provided, which can photograph the merchandise display area C to generate an image E of the display area. It should be noted that a plurality of camera modules 30 can be installed in a merchandise display area C, and the amount of merchandise display area C that each camera module 30 can capture can be set by the user (store clerk). A single camera module 30 will be used for explanation below.
一運算模組40,其與資料庫10及攝影模組30耦接,運算模組40接收由攝影模組30傳送之展售區域影像E,運算模組40將展售區域影像E進行一影像偵測處理,以於展售區域影像E標記出複數置貨區影像A2及每一置貨區影像A2中之一商品影像P2,運算模組40能夠判斷每一置貨區影像A2中是否有商品影像P2(用於判斷是否商品之供應量不足),其中,運算模組40透過影像偵測處理,並且利用複數標框F沿著各置貨區影像A2之邊緣進行標記,並將各標框F進行影像色塊處理,以判斷各標框F內是否有不同色塊之顏色變化;於本發明實施例中,運算模組40將屬於急需補貨區U1之各置貨區影像A2及屬於常態補貨區U2之各置貨區影像A2所標註的各標框F以不同態樣呈現;影像偵測處理為Canny邊緣檢測。A computing module 40 is coupled to the database 10 and the camera module 30. The computing module 40 receives the display area image E transmitted by the camera module 30. The computing module 40 performs an image detection process on the display area image E to mark a plurality of storage area images A2 and a product image P2 in each storage area image A2 in the display area image E. The computing module 40 can determine whether there is a product image P2 in each storage area image A2 (for determining whether the supply of the product is insufficient). The computing module 40 performs image detection processing and marks the edges of each storage area image A2 with a plurality of marked frames F, and performs image color block processing on each marked frame F to determine whether there is a color change of different color blocks in each marked frame F. In the embodiment of the present invention, the computing module 40 presents each marked frame F of each storage area image A2 belonging to the urgent replenishment area U1 and each storage area image A2 belonging to the normal replenishment area U2 in different states. The image detection processing is Canny edge detection.
請參閱圖1至圖3所示,當運算模組40判斷各標框F內具有複數個色塊之顏色變化,也就是每個置貨區影像A2中有顯示商品影像P2,表示實際商品P1之供應量充足。Please refer to FIG. 1 to FIG. 3 . When the calculation module 40 determines that each frame F has a plurality of color blocks with color changes, that is, each storage area image A2 displays a product image P2, it means that the actual supply of the product P1 is sufficient.
請參閱圖1、圖4至圖5,當運算模組40判斷有任一標框F內無色塊之顏色變化(表示已露出實際置貨區A1之底部),也就是任一置貨區影像A2中未顯示商品影像P2(表示實際商品P1之供應量不足),此時,運算模組40會依據未出現商品影像P2所對應之置貨區影像A2由資料庫10取得匹配之置貨區特徵及對應之商品特徵,並且運算模組40產生一補貨訊號。Please refer to Figures 1, 4 to 5. When the computing module 40 determines that there is a color change of the non-color block in any frame F (indicating that the bottom of the actual storage area A1 has been exposed), that is, the product image P2 is not displayed in any storage area image A2 (indicating that the supply of the actual product P1 is insufficient), at this time, the computing module 40 will obtain the matching storage area characteristics and the corresponding product characteristics from the database 10 according to the storage area image A2 corresponding to the non-product image P2, and the computing module 40 generates a replenishment signal.
於本發明其他實施例中,運算模組40設有一補貨閾值,補貨閾值為單一色塊的顏色已佔滿標框F內50%至90%,本發明不限制補貨閾值,使用者能夠依據需求設定;當運算模組40判斷任一標框F內有色塊之顏色變化,且色塊之顏色變化中有任一部份為單一顏色,則運算模組40判斷有任一商品影像P2未填滿置貨區影像A2(表示實際商品P1之供應量已接近不足),以產生補貨訊號。In other embodiments of the present invention, the computing module 40 is provided with a replenishment threshold, and the replenishment threshold is when the color of a single color block has filled 50% to 90% of the frame F. The present invention does not limit the replenishment threshold, and the user can set it according to demand. When the computing module 40 determines that there is a color change of a color block in any frame F, and any part of the color change of the color block is a single color, the computing module 40 determines that any product image P2 does not fill the storage area image A2 (indicating that the actual supply of the product P1 is close to insufficient), and generates a replenishment signal.
再者,運算模組40能夠依據急需補貨區U1或常態補貨區U2產生不同之補貨訊號,其中,補貨訊號分為一立即補貨訊號與一定期補貨訊號;運算模組40依據未出現商品影像P2所對應之置貨區影像A2由資料庫10取得匹配之其中一置貨區特徵,並獲得匹配之置貨區特徵為急需補貨區U1或常態補貨區U2,而運算模組40能夠對應急需補貨區U1產生立即補貨訊號;或是對應常態補貨區U2產生定期補貨訊號。Furthermore, the computing module 40 can generate different replenishment signals according to the urgent replenishment area U1 or the normal replenishment area U2, wherein the replenishment signal is divided into an immediate replenishment signal and a periodic replenishment signal; the computing module 40 obtains one of the matching storage area features from the database 10 according to the storage area image A2 corresponding to the product image P2 that does not appear, and obtains the matching storage area feature as the urgent replenishment area U1 or the normal replenishment area U2, and the computing module 40 can generate an immediate replenishment signal corresponding to the urgent replenishment area U1; or generate a periodic replenishment signal corresponding to the normal replenishment area U2.
一通訊模組50,其與運算模組40及一社群通訊平台耦接,通訊模組50接收由運算模組40傳送之補貨訊號、展售區域影像E及由資料庫10取得對應的商品特徵,通訊模組50透過一服務傳播技術,將補貨訊號、展售區域影像E及由資料庫10取得對應的商品特徵一併傳送至社群通訊平台之訊息介面;其中,提醒訊號能夠為文字訊息,例如:XX商品供應量不足;於本發明實施例中,社群通訊平台為LINE;服務傳播技術為LINE Notify。A communication module 50 is coupled to the computing module 40 and a social communication platform. The communication module 50 receives the replenishment signal, the display area image E and the corresponding product features obtained from the database 10 transmitted by the computing module 40. The communication module 50 transmits the replenishment signal, the display area image E and the corresponding product features obtained from the database 10 to the message interface of the social communication platform through a service communication technology. Among them, the reminder signal can be a text message, for example: XX product supply is insufficient; in the embodiment of the present invention, the social communication platform is LINE; the service communication technology is LINE Notify.
請參閱圖1及圖6所示,當使用者(店員)於終端裝置D之社群通訊平台接收到補貨訊號、展售區域影像E及對應的商品特徵,並且透過補貨訊號及展售區域影像E瞭解目前實際置貨區A1上的實際商品P1之供應量不足,以及由商品特徵得知需要針對何種實際商品P1進行補貨,便能將需補貨商品前往實際置貨區A1進行實際商品P1之補貨。Please refer to FIG. 1 and FIG. 6 . When a user (store clerk) receives a replenishment signal, a sales area image E, and corresponding product features on the social communication platform of the terminal device D, and learns from the replenishment signal and the sales area image E that the supply of the actual product P1 in the actual storage area A1 is insufficient, and learns from the product features which actual product P1 needs to be replenished, the user (store clerk) can then take the products to be replenished to the actual storage area A1 to replenish the actual product P1.
再者,通訊模組50設有一傳輸時間,通訊模組50每間隔傳輸時間,將補貨訊號、展售區域影像E及對應的商品特徵一併傳送至社群通訊平台之訊息介面;其中,傳輸時間分為一第一傳輸時間及一第二傳輸時間,第一傳輸時間短於第二傳輸時間;立即補貨訊號對應第一傳輸時間,定期補貨訊號對應第二傳輸時間,舉例說明:第一傳輸時間能夠為接收到立即傳輸時間能夠根據需求調整,本發明不以此為限。Furthermore, the communication module 50 is provided with a transmission time. The communication module 50 transmits the replenishment signal, the display area image E and the corresponding product features to the message interface of the social communication platform at intervals of the transmission time. The transmission time is divided into a first transmission time and a second transmission time, and the first transmission time is shorter than the second transmission time. The immediate replenishment signal corresponds to the first transmission time, and the regular replenishment signal corresponds to the second transmission time. For example, the first transmission time can be received and the immediate transmission time can be adjusted according to demand, but the present invention is not limited to this.
需特別說明的是,資料庫10、設定模組20、運算模組40及通訊模組50能夠整合為軟體或應用程式,並搭載於終端裝置D,其中,使用者(員工)能夠透過終端裝置D使用設定模組20將各置貨區特徵設定為急需補貨區U1或常態補貨區U2。It should be particularly noted that the database 10, the setting module 20, the calculation module 40 and the communication module 50 can be integrated into software or an application and installed on the terminal device D, wherein the user (employee) can use the setting module 20 through the terminal device D to set the characteristics of each storage area as an urgent replenishment area U1 or a normal replenishment area U2.
綜合上述,本發明智能商品供應量監控系統100,利用影像監控及影像處理方式,確認商品展售之供貨量是否充足,當商品供貨量不足時產生補貨訊號,並透過服務傳播技術通知店員補貨;藉此,避免商品供貨不足,導致消費者消費時之困擾,進而精確且有效率監控商品供貨量。In summary, the intelligent product supply monitoring system 100 of the present invention utilizes image monitoring and image processing to confirm whether the supply of the displayed products is sufficient. When the supply of the products is insufficient, a replenishment signal is generated, and the store clerk is notified to replenish the products through service communication technology. In this way, insufficient product supply can be avoided, which may cause troubles to consumers during consumption, and the product supply can be monitored accurately and efficiently.
以上所舉實施例僅用以說明本發明而已,非用以限制本發明之範圍。舉凡不違本發明精神所從事的種種修改或變化,俱屬本發明意欲保護之範疇。The above embodiments are only used to illustrate the present invention and are not used to limit the scope of the present invention. Any modifications or changes that do not violate the spirit of the present invention are within the scope of protection of the present invention.
100:智能商品供應量監控系統 10:資料庫 20:設定模組 30:攝影模組 40:運算模組 50:通訊模組 A1:實際置貨區 A2:置貨區影像 P1:實際商品 P2:商品影像 U1:急需補貨區 U2:常態補貨區 C:商品展售區域 E:展售區域影像 F:標框 D:終端裝置 100: Intelligent product supply monitoring system 10: Database 20: Setting module 30: Photographic module 40: Computing module 50: Communication module A1: Actual storage area A2: Storage area image P1: Actual product P2: Product image U1: Urgent replenishment area U2: Normal replenishment area C: Product display area E: Display area image F: Marking frame D: Terminal device
圖1係本發明結構方塊示意圖。 圖2係本發明攝影模組架設於商品展售區域示意圖(一),表示各商品供應量充足。 圖3係本發明展售區域影像實施例示意圖(一),表示各商品供應量充足。 圖4係本發明攝影模組架設於商品展售區域示意圖(二),表示其中一商品供應量不足。 圖5係本發明展售區域影像實施例示意圖(二),表示其中一商品供應量不足。 圖6係本發明店員收到補貨訊號進行補貨實施例示意圖。 Figure 1 is a schematic diagram of the structural block of the present invention. Figure 2 is a schematic diagram of the present invention's camera module set up in the commodity exhibition area (I), indicating that the supply of each commodity is sufficient. Figure 3 is a schematic diagram of the present invention's display area image implementation example (I), indicating that the supply of each commodity is sufficient. Figure 4 is a schematic diagram of the present invention's camera module set up in the commodity exhibition area (II), indicating that the supply of one of the commodities is insufficient. Figure 5 is a schematic diagram of the present invention's display area image implementation example (II), indicating that the supply of one of the commodities is insufficient. Figure 6 is a schematic diagram of the present invention's store clerk receiving a replenishment signal to replenish the goods.
100:智能商品供應量監控系統 100: Intelligent commodity supply monitoring system
10:資料庫 10: Database
20:設定模組 20: Setting module
30:攝影模組 30: Photography module
40:運算模組 40: Computation module
50:通訊模組 50: Communication module
D:終端裝置 D: Terminal device
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