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TW200952392A - System and method for monitoring voice over internet protocol - Google Patents

System and method for monitoring voice over internet protocol Download PDF

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Publication number
TW200952392A
TW200952392A TW97122122A TW97122122A TW200952392A TW 200952392 A TW200952392 A TW 200952392A TW 97122122 A TW97122122 A TW 97122122A TW 97122122 A TW97122122 A TW 97122122A TW 200952392 A TW200952392 A TW 200952392A
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TW
Taiwan
Prior art keywords
voice
monitoring
network telephone
telephone terminal
terminal
Prior art date
Application number
TW97122122A
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Chinese (zh)
Inventor
An-Nan Hsieh
Hai-Bin Su
Original Assignee
Hon Hai Prec Ind Co Ltd
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Application filed by Hon Hai Prec Ind Co Ltd filed Critical Hon Hai Prec Ind Co Ltd
Priority to TW97122122A priority Critical patent/TW200952392A/en
Publication of TW200952392A publication Critical patent/TW200952392A/en

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Abstract

A monitoring system is provided for monitoring Voice over Internet Protocol. The system includes a soft switch device, a monitoring server and a monitoring terminal. The system is respectively connected to a first terminal and a second terminal. The first and second terminals can communicate with each other through Internet. The soft switch device judges that whether the command from the first terminal includes the monitoring target number. If the command includes the monitoring target number, the soft switch device will amend the command and generate the monitoring request. When the first and second terminals establish the communication, the voice from the first and second terminals will be transmitted to the monitoring terminal through the monitoring server. The invention further provides a monitoring method. The monitoring system and method can monitor the Voice over Internet Protocol effectively.

Description

200952392 九、發明說明: 【發明所屬之技術領域】 本發明涉及一種語音監聽系統及方法,尤指一種用 於網路電話之語音監聽系統及方法。 【先前技術】 網路電話(VOIP,Voice Over Internet Protocol)係一 種基於網路協定(IP,Internet Protocol)來傳送語音之技 術,在網路電話系統中,語音係以RTP(Reaitime Transp〇rt Φ Protoco卜即時傳輸協定)資料包之形式在網路上進行傳 輸的。 語音監聽功能係國家安全部門對各種通信手段強制 提出之要求,隨著網路電話業務之發展,網路電話之使 用者及管理者會遇到安全部門要求對特定用戶通話進行 監聽及錄音等操作,而習知技術中,沒有能夠實現監聽 網路電話中之語音資訊之設備及方法,因此,無法對網 路電話中之語音進行有效監聽。 ❹ 【發明内容】 馨於以上内谷,有必要提供一種能夠監聽網路電話 中浯音之語音監聽系統及方法。 種網路電話語音監聽系統,包括一存儲有監聽目 榇號馬之軟交換設備,一監聽伺服器及一監聽终端,該 路電,語音監聽系統分別與一第一網路電話終端及 第一網路電話終端藉由網際網路相連,該第—網路電 話、、’ς端與該第二網路電話終端可藉由網際網路進行通 7 200952392 話,該軟交換設備判斷由 話,令是否包括"二第一網路電話終_之通 目標號碼’則修碼並如果通話信令包括監聽 聽命令,當該第一網路電器發送監 基於修1之通話信令建立通話連接BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a voice monitoring system and method, and more particularly to a voice monitoring system and method for network telephone. [Prior Art] Voice over Internet Protocol (VOIP) is a technology for transmitting voice based on the Internet Protocol (IP). In the Internet telephony system, the voice is RTP (Reaitime Transp〇rt Φ). Protoco Bud Transfer Protocol) The form of the packet is transmitted over the network. The voice monitoring function is a mandatory requirement of the national security department for various communication means. With the development of the VoIP service, users and administrators of the VoIP phone encounter security department requirements for monitoring and recording of specific user calls. However, in the prior art, there is no device and method for monitoring the voice information in the network phone, and therefore, the voice in the network phone cannot be effectively monitored. ❹ 【Contents】 In the above valley, it is necessary to provide a voice monitoring system and method capable of monitoring the voice of the Internet phone. The network telephone voice monitoring system comprises a soft switching device storing a monitoring target horse, a monitoring server and a monitoring terminal, the road power, the voice monitoring system and a first network telephone terminal and the first The VoIP terminal is connected through the Internet, and the first VoIP phone, the ς terminal and the second VoIP terminal can communicate through the Internet, and the softswitch device judges the words. Whether to include "two first network telephone terminal_the destination number' is repaired and if the call signaling includes a listening and listening command, when the first network appliance sends a call based on the call signaling of the repair 1 to establish a call connection

聽舰器㈣為可縣聽之語音並傳送ς由^ 一種網路電話語音監聽方法,包括以下;::端敕 交換設備接收並判斷-第-網路電話終蠕歲第 路電話終端間之通話信令是否包括監聽目襟號碼= 包括監聽目標號碼,則軟交換設備修改通話信 聽健器發送監聽命令,並藉由該監聽 初服器建立該第一網路電話終端及該第二網路電話级 端之語音通道;及該監關服㈣該第—網路電話終端The listening device (4) is a voice that can be heard by the county and transmitted by ^. A voice monitoring method for the Internet phone, including the following;:: The terminal switching device receives and judges - the first-network telephone terminal between the terminal and the telephone terminal Whether the call signaling includes the monitoring target number=including the monitoring target number, the softswitch device modifies the call signal to send the monitoring command, and establishes the first network telephone terminal and the second network by using the monitoring initial device Voice channel at the telephone-telephone level; and the supervisory service (4) the first-network telephone terminal

及該第二網路電話終端之語音資料包轉換為可被監聽 之語音並傳送至一監聽終端。 、相較於習知技術,本發明網路電話語音監聽系統及 ^法能有效對安全部門要求之特定用戶之語音資訊進 行監聽、記錄並保存,且系統架構及監聽方法簡單。 【實施方式】 凊參閱圖1,本發明網路電話語音監聽系統i較佳 方式用於對安全部門要求之特定用戶之通話進行 八包括一軟父換設備10、一與該軟交換設備1〇 藉由網際網路相連之監聽伺服器30及-與該監聽飼服 200952392 器30相連之監聽終端50,該軟交換設備10與一安全 部門設置之安全設備20相連,該語音監聽系統1分別 與一第一網路電話終端40及一第二網路電話終端60藉 由網際網路相連,該第一網路電話終端40藉由網際網 路可與該第二網路電話終端60進行通話。 該安全設備20内存儲有監聽目標號碼,即安全部 門所要求監聽之特定用戶之電話號碼;該第一網路電話 終端40及該第二網路電話終端60均包括至少一可用於 ❹ 網路電話中之電話終端;該軟交換設備10為藉由軟體 實現呼叫控制功能之設備,其可接收該第一網路電話終 端40及該第二網路電話終端60藉由網際網路傳送之通 話信令,並判斷是否為安全設備20傳送之監聽目標號 碼,該通話信令包括該第一網路電話終端40及該第二 網路電話終端60之電話號碼及傳輸路徑等,該軟交換 設備10需將第一網路電話終端40及該第二網路電話終 端60之電話號碼與監聽目標號碼對比,若存在於監聽 ❹ 目標號碼中,則修改通話信令,使第一網路電話終端 40及第二網路電話終端60之語音資料包藉由該監聽伺 服器30進行傳送;該監聽伺服器30内設有一具有語音 編解碼功能之控制設備31,該控制設備上具有一用於 傳輸語音資訊之資料介面313,該監聽伺服器30與該 軟交換設備10藉由網際網路相連,該監聽伺服器30可 將語音資料包藉由該控制設備31進行編解碼,將語音 資料包轉換為PCM(Pulse Code Modulation,脈衝編碼調 9 200952392 製)語音,並藉由資料介面313將轉換後之語音傳送至 監聽終端50 ;該監聽終端50用於接收由該監聽伺服器 3〇之資料介面313傳送之被監聽之語音;該監聽祠服 器30可同時藉由網際網路傳送語音資料包至該第一網 路電話終端40及該第二網路電話終端60,從而不影響 第一網路電話終端40及第二網路電話終端60之間之通 話。在本實施方式中,網路電話傳輸協定使用Slp^The Session Initiation Protocol,會話初始協定)。 ΟAnd the voice data packet of the second network telephone terminal is converted into voice that can be monitored and transmitted to a monitoring terminal. Compared with the prior art, the voice telephone monitoring system and the method of the invention can effectively monitor, record and save the voice information of a specific user required by the security department, and the system architecture and the monitoring method are simple. [Embodiment] Referring to FIG. 1, a preferred manner of the network telephone voice monitoring system i of the present invention is used to perform a call to a specific user required by a security department, including a soft parent changing device 10, and a soft switching device. The network is connected to the monitoring server 30 and the monitoring terminal 50 connected to the monitoring device 200952392. The softswitch device 10 is connected to a security device 20 set by a security department. The voice monitoring system 1 is respectively associated with A first network telephone terminal 40 and a second network telephone terminal 60 are connected by an internet, and the first network telephone terminal 40 can communicate with the second network telephone terminal 60 via the Internet. The security device 20 stores a monitoring target number, that is, a phone number of a specific user that the security department requires to listen to; the first network phone terminal 40 and the second network phone terminal 60 each include at least one network that can be used for the network. a telephone terminal in the telephone; the softswitch device 10 is a device that implements a call control function by software, and can receive the call transmitted by the first network telephone terminal 40 and the second network telephone terminal 60 via the Internet. And signaling, and determining whether the monitoring target number is transmitted by the security device 20, the call signaling includes a phone number, a transmission path, and the like of the first network telephone terminal 40 and the second network telephone terminal 60, and the softswitch device The phone number of the first network telephone terminal 40 and the second network telephone terminal 60 needs to be compared with the monitoring target number. If it exists in the monitoring target number, the call signaling is modified to make the first network telephone terminal. The voice data packet of the 40 and the second network telephone terminal 60 is transmitted by the monitoring server 30; the monitoring server 30 is provided with a control device having a voice codec function. 31. The control device has a data interface 313 for transmitting voice information, and the monitoring server 30 is connected to the softswitch device 10 by using an internetwork, and the monitoring server 30 can control the voice data packet by using the control. The device 31 performs codec conversion, converts the voice data packet into PCM (Pulse Code Modulation) voice, and transmits the converted voice to the monitoring terminal 50 through the data interface 313; the monitoring terminal 50 is used for Receiving the monitored voice transmitted by the data interface 313 of the monitoring server 3; the monitoring server 30 can simultaneously transmit the voice data packet to the first network telephone terminal 40 and the second network through the Internet. The telephone terminal 60 does not affect the call between the first network telephone terminal 40 and the second network telephone terminal 60. In the present embodiment, the VoIP protocol uses Slp^The Session Initiation Protocol (Session Initial Protocol). Ο

當該第一網路電話終端 ' 屯拓吟 5¾ 60發起呼叫前,該安全設備20先將監聽目標號碼傳送 至該軟交換設備10 ;當該第一網路電話終端4〇呼叫該 第二網路電話終端6〇時,該第一網路電話終端6〇首先 將通話信令傳送至該軟交換設備1〇,該通話信令包括 該第一網路電話終端4G及該第二網路電話終端60之電 話號=等資訊’該軟交換織1G判斷由 話終端似之_信令是㈣於 = 果雙方均屬於監聽目_· Μ服碼,則修改通話信令,並向監 服器30發运監聽奋 第二網路電話终端1命:,使第一網路電話終端40與 接,第-通料端修改狀料建立通話連 藉由監聽伺服器3〇進_ t通話終端6G之語音資料包 進订傳輸,該監聽飼服器m益山Μ 制設備31將語音資 服30猎由控 設備Μ之資料介面⑽語音,並藉由控制 端5〇 ’由監聽終端·傳送至監聽終 皿I、圮錄並保存語音資訊,如 200952392 果通話信令中只有一方之電話號碼屬於監聽目標號 碼,則該監聽伺服器30只需將需要監聽之一方之語音 資料包藉由控制設備31轉換為類比信號之語音資訊後 藉由資料介面313傳送至監聽終端50 ;如果通話信令 不屬於監聽目標號碼,該軟交換設備10則直接建立第 一網路電話終端40與第二網路電話終端60之間之通 話。 請參閱圖2,本發明網路電話語音監聽方法之流程 ❹ 包括以下步驟: 第一步:安全設備20將監聽目標號碼傳送至軟交 換設備10。 第二步:第一網路電話終端40藉由網際網路呼叫 第二網路電話終端60。 第三步:第一網路電話終端40將通話信令藉由網 際網路傳送至軟交換設備10。 第四步:軟交換設備10判斷由第一網路電話終端 ® 40傳送之通話信令是否屬於監聽目標號碼,如果是監 聽目標號碼,則修改通話信令,並向監聽伺服器30發 送監聽命令,藉由監聽伺服器30建立第一通話終端40 及第二通話終端60之間之語音通道,進入下一步;如 果不是監聽目標號碼,則直接建立第一網路電話終端 40與第二網路電話終端60之間之通話。 第五步:監聽伺服器30將第一網路電話終端40與 第二網路電話終端60傳送之語音資料包藉由控制設備 11 200952392 31轉換為PCM語音,並將其藉由資料介面313傳送至 監聽終端50。 第六步:監聽終端50監聽語音,並將監聽之語音 記錄與保存,監聽完成。 另外,該語音監聽系統1可藉由設置軟交換設備 10,使軟交換設備10向監聽伺服器30傳送不同之請求 命令來實現語音提示與電話會議之功能。 本發明網路電話語音監聽系統1及方法能有效對 © 安全部門要求之特定用戶之語音資訊進行監聽、記錄並 保存。 綜上所述,本發明係合乎發明專利申請條件,爰依 法提出專利申請。惟,以上所述僅為本發明之較佳實施 例,舉凡熟悉本案技藝之人士其所爰依本案之創作精神 所作之等效修飾或變化,皆應涵蓋於以下之申請專利範 圍内。 【圖式簡單說明】 ® 圖1係本發明網路電話語音監聽系統較佳實施方式之 整體架構圖。 圖2係本發明網路電話語音監聽方法較佳實施方式之 流程圖。 【主要元件符號說明】 監聽系統 1 軟交換設備 10 安全設備 20 監聽伺服器 30 控制設備 31 資料介面 313 12 200952392 第一網路電話終端 第二網路電話終端 40 監聽終端 50 60The security device 20 first transmits the interception target number to the softswitch device 10 before the first network telephone terminal's initiates a call; when the first network telephone terminal 4 calls the second network The first network telephone terminal 6 first transmits the call signaling to the softswitch device 1 , the call signaling includes the first network telephone terminal 4G and the second network telephone. The telephone number of the terminal 60 = the same information 'The softswitch woven 1G judges that the terminal is like _ signaling is (four) = = both sides belong to the monitoring target _ Μ service code, then modify the call signaling, and to the supervisor 30 shipping monitors the second network telephone terminal 1 life: so that the first network telephone terminal 40 is connected to the first network terminal, and the first communication terminal is configured to establish a call connection by the monitoring server 3 to enter the telephone terminal 6G. The voice data package is subscribed and transmitted, and the monitoring and feeding device M Yishan system 31 transmits the voice service 30 to the data interface (10) of the control device, and transmits it to the monitor through the control terminal 5〇. End the I, record and save the voice information, such as 200952392 If only one of the telephone numbers belongs to the monitoring target number, the monitoring server 30 only needs to convert the voice data packet of one of the parties to be monitored into the voice information of the analog signal by the control device 31, and then transmits the voice information to the monitoring terminal 50 through the data interface 313. If the call signaling does not belong to the interception target number, the softswitch device 10 directly establishes a call between the first network telephone terminal 40 and the second network telephone terminal 60. Referring to FIG. 2, the flow of the voice telephone voice monitoring method of the present invention includes the following steps: Step 1: The security device 20 transmits the monitoring target number to the soft switching device 10. The second step: the first network telephone terminal 40 calls the second network telephone terminal 60 via the Internet. The third step: the first network telephone terminal 40 transmits the call signaling to the softswitch device 10 via the internet. The fourth step: the softswitch device 10 determines whether the call signaling transmitted by the first network telephone terminal® 40 belongs to the interception target number, and if it is the interception target number, modifies the call signaling and sends a monitor command to the interception server 30. The voice channel between the first call terminal 40 and the second call terminal 60 is established by the monitoring server 30, and proceeds to the next step; if not, the first network telephone terminal 40 and the second network are directly established. The call between the telephone terminals 60. The fifth step: the listening server 30 converts the voice data packet transmitted by the first network telephone terminal 40 and the second network telephone terminal 60 into PCM voice by the control device 11 200952392 31, and transmits the voice data packet to the PCM voice through the data interface 313. To the monitoring terminal 50. Step 6: The listening terminal 50 monitors the voice, and records and saves the monitored voice, and the monitoring is completed. In addition, the voice monitoring system 1 can implement the functions of voice prompting and conference call by setting the softswitch device 10 to cause the softswitch device 10 to transmit different request commands to the listening server 30. The VoIP voice monitoring system 1 and method of the present invention can effectively monitor, record and save voice information of a specific user required by the security department. In summary, the present invention is in accordance with the conditions of the invention patent application, and the patent application is filed according to the law. However, the above description is only the preferred embodiment of the present invention, and equivalent modifications or variations made by those skilled in the art to the spirit of the present invention should be included in the following patent application. BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is an overall architectural diagram of a preferred embodiment of a network telephone voice monitoring system of the present invention. 2 is a flow chart of a preferred embodiment of the method for monitoring voice over internet telephony of the present invention. [Main component symbol description] Monitoring system 1 Soft switching device 10 Security device 20 Monitoring server 30 Control device 31 Data interface 313 12 200952392 First network telephone terminal Second network telephone terminal 40 Monitoring terminal 50 60

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Claims (1)

200952392 十、申請專利範圍: 1. 一種網路電話語音監聽系統,包括一存儲有監聽 目標號碼之軟交換設備,一監聽伺服器及一監聽 * 終端,該網路電話語音監聽系統分別與一第一網 路電話終端及一第二網路電話終端藉由網際網路 相連,該第一網路電話終端與該第二網路電話終 端可藉由網際網路進行通話,該軟交換設備判斷 由該第一網路電話終端傳送之通話信令是否包括 © 監聽目標號碼,如果通話信令包括監聽目標號 碼,則修改通話信令,並向該監聽伺服器發送監 聽命令,當該第一網路電話終端與該第二網路電 話終端基於修改後之通話信令建立通話連接後, 該第一網路電話終端與該第二網路電話終端之語 音資料包經由該監聽伺服器轉換為可被監聽之語 音並傳送至該監聽終端。 2. 如申請專利範圍第1項所述之網路電話語音監聽 ® 系統,其中該軟交換設備與一安全設備相連,該 軟交換設備之監聽目標號碼由該安全設備傳送。 3. 如申請專利範圍第1項所述之網路電話語音監聽 系統,其中該第一網路電話終端與該第二網路電 話終端均包括至少一可用於網路電話中之電話終 端。 4. 如申請專利範圍第1項所述之網路電話語音監聽 系統,其中該監聽伺服器内設有一控制設備,該 14 4 200952392 控制設備具有一傳輸語音資訊之資料介面,該控 制設備用於將該語音資料包轉換為可被監聽之語 音,並藉由該資料介面傳送至該監聽終端。 5. 如申請專利範圍第4項所述之網路電話語音監聽 系統,其中該可被監聽之語音為脈衝編碼調製語 音。 6. —種網路電話語音監聽方法,包括以下步驟: 一軟交換設備接收並判斷一第一網路電話終端與 ❹ 一第二網路電話終端間之通話信令是否包括監聽 目標號碼; 如果通話信令包括監聽目標號碼,則軟交換設備 修改通話信令,同時向一監聽伺服器發送監聽命 令,並藉由該監聽伺服器建立該第一網路電話終 端及該第二網路電話終端之語音通道;及 該監聽伺服器將該第一網路電話終端及該第二網 路電話終端之語音資料包轉換為可被監聽之語音 V 並傳送至一監聽終端。 7. 如申請專利範圍第6項所述之網路電話語音監聽 方法,其中該監聽伺服器内設有一控制設備,該 控制設備用於將該語音資料包轉換為該可被監聽 之語音並將該可被監聽之語音傳送至該監聽終 端。 8. 如申請專利範圍第7項所述之網路電話語音監聽 方法,其中該可被監聽之語音為脈衝編碼調製語 15 200952392 音。 9. 如申請專利範圍第6項所述之網路電話語音監聽 ^ 方法,其中該第一網路電話終端與該第二網路電 ♦ 話終端之間使用之網路電話傳輸協定為會話初始 協定。 10. 如申請專利範圍第6項所述之網路電話語音監聽 方法,其中該第一網路電話終端與該第二網路電 話終端均包括至少一個可用於網路電話中之電話 © 終端。 16200952392 X. Patent application scope: 1. A network telephone voice monitoring system, comprising a soft switching device storing a monitoring target number, a monitoring server and a monitoring* terminal, and the network telephone voice monitoring system respectively A network telephone terminal and a second network telephone terminal are connected by the Internet, and the first network telephone terminal and the second network telephone terminal can communicate by using the Internet, and the softswitch device determines Whether the call signaling transmitted by the first network telephone terminal includes a © listening target number, if the call signaling includes a monitoring target number, modifying the call signaling, and sending a monitoring command to the monitoring server, when the first network After the telephone terminal establishes a call connection with the second network telephone terminal based on the modified call signaling, the voice data packet of the first network telephone terminal and the second network telephone terminal is converted to be readable by the monitoring server. The voice is monitored and transmitted to the listening terminal. 2. The VoIP voice monitoring system of claim 1, wherein the softswitch device is connected to a security device, and the monitoring target number of the softswitch device is transmitted by the security device. 3. The VoIP voice monitoring system of claim 1, wherein the first network telephone terminal and the second network telephone terminal each include at least one telephone terminal available for use in the VoIP. 4. The network telephone voice monitoring system according to claim 1, wherein the monitoring server is provided with a control device, and the control device has a data interface for transmitting voice information, and the control device is used for The voice data packet is converted into a voice that can be monitored, and transmitted to the monitoring terminal through the data interface. 5. The VoIP voice monitoring system of claim 4, wherein the audible voice is a pulse code modulated voice. 6. A network telephone voice monitoring method, comprising the steps of: receiving, by a softswitch device, a call signal between a first network telephone terminal and a second network telephone terminal, comprising a monitoring target number; The call signaling includes monitoring the target number, and the softswitch device modifies the call signaling, and sends a monitor command to a listening server, and the first network telephone terminal and the second network telephone terminal are established by the monitoring server. The voice channel; and the listening server converts the voice data packets of the first network telephone terminal and the second network telephone terminal into voice V that can be monitored and transmits to the listening terminal. 7. The method as claimed in claim 6, wherein the monitoring server is provided with a control device for converting the voice data packet into the voice that can be monitored and The audible voice is transmitted to the listening terminal. 8. The method as claimed in claim 7, wherein the audible voice is a pulse code modulating language 15 200952392. 9. The method as claimed in claim 6, wherein the VoIP transmission protocol used between the first network telephone terminal and the second network telephone terminal is a session initial. agreement. 10. The method of claim 6, wherein the first network telephone terminal and the second network telephone terminal each comprise at least one telephone © terminal in the network telephone. 16
TW97122122A 2008-06-13 2008-06-13 System and method for monitoring voice over internet protocol TW200952392A (en)

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