Classifications

• • G—PHYSICS
  • G06—COMPUTING; CALCULATING OR COUNTING
  • G06F—ELECTRIC DIGITAL DATA PROCESSING
  • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
  • G06F16/90—Details of database functions independent of the retrieved data types
  • G06F16/903—Querying
  • G06F16/9032—Query formulation
  • G06F16/90332—Natural language query formulation or dialogue systems
• • G—PHYSICS
  • G06—COMPUTING; CALCULATING OR COUNTING
  • G06F—ELECTRIC DIGITAL DATA PROCESSING
  • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
  • G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
  • G06F16/33—Querying
  • G06F16/332—Query formulation
  • G06F16/3329—Natural language query formulation
• • G—PHYSICS
  • G06—COMPUTING; CALCULATING OR COUNTING
  • G06F—ELECTRIC DIGITAL DATA PROCESSING
  • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
  • G06F16/90—Details of database functions independent of the retrieved data types
  • G06F16/95—Retrieval from the web
  • G06F16/953—Querying, e.g. by the use of web search engines
  • G06F16/9535—Search customisation based on user profiles and personalisation
• • G—PHYSICS
  • G06—COMPUTING; CALCULATING OR COUNTING
  • G06F—ELECTRIC DIGITAL DATA PROCESSING
  • G06F40/00—Handling natural language data
  • G06F40/20—Natural language analysis
  • G06F40/279—Recognition of textual entities
• • G—PHYSICS
  • G06—COMPUTING; CALCULATING OR COUNTING
  • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
  • G06Q10/00—Administration; Management
  • G06Q10/10—Office automation; Time management
• • G—PHYSICS
  • G06—COMPUTING; CALCULATING OR COUNTING
  • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
  • G06Q30/00—Commerce
  • G06Q30/01—Customer relationship services
  • G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
  • G06Q30/016—After-sales
• • G—PHYSICS
  • G06—COMPUTING; CALCULATING OR COUNTING
  • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
  • G06Q30/00—Commerce
  • G06Q30/018—Certifying business or products
  • G06Q30/0185—Product, service or business identity fraud
• • H—ELECTRICITY
  • H04—ELECTRIC COMMUNICATION TECHNIQUE
  • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
  • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
  • H04L51/02—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
• • H—ELECTRICITY
  • H04—ELECTRIC COMMUNICATION TECHNIQUE
  • H04M—TELEPHONIC COMMUNICATION
  • H04M3/00—Automatic or semi-automatic exchanges
  • H04M3/42—Systems providing special services or facilities to subscribers
  • H04M3/42382—Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
• • H—ELECTRICITY
  • H04—ELECTRIC COMMUNICATION TECHNIQUE
  • H04M—TELEPHONIC COMMUNICATION
  • H04M3/00—Automatic or semi-automatic exchanges
  • H04M3/42—Systems providing special services or facilities to subscribers
  • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
  • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• • G—PHYSICS
  • G06—COMPUTING; CALCULATING OR COUNTING
  • G06F—ELECTRIC DIGITAL DATA PROCESSING
  • G06F40/00—Handling natural language data
  • G06F40/30—Semantic analysis
  • G06F40/35—Discourse or dialogue representation
• • G—PHYSICS
  • G06—COMPUTING; CALCULATING OR COUNTING
  • G06N—COMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
  • G06N20/00—Machine learning
• • G—PHYSICS
  • G06—COMPUTING; CALCULATING OR COUNTING
  • G06N—COMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
  • G06N3/00—Computing arrangements based on biological models
  • G06N3/004—Artificial life, i.e. computing arrangements simulating life
  • G06N3/006—Artificial life, i.e. computing arrangements simulating life based on simulated virtual individual or collective life forms, e.g. social simulations or particle swarm optimisation [PSO]

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• Engineering & Computer Science (AREA)
• Theoretical Computer Science (AREA)
• Physics & Mathematics (AREA)
• Business, Economics & Management (AREA)
• General Physics & Mathematics (AREA)
• Databases & Information Systems (AREA)
• Mathematical Physics (AREA)
• Data Mining & Analysis (AREA)
• General Engineering & Computer Science (AREA)
• Strategic Management (AREA)
• Artificial Intelligence (AREA)
• Marketing (AREA)
• General Business, Economics & Management (AREA)
• Economics (AREA)
• Computational Linguistics (AREA)
• Entrepreneurship & Innovation (AREA)
• Accounting & Taxation (AREA)
• Development Economics (AREA)
• Finance (AREA)
• Signal Processing (AREA)
• Human Resources & Organizations (AREA)
• Software Systems (AREA)
• Human Computer Interaction (AREA)
• Computer Networks & Wireless Communication (AREA)
• Evolutionary Computation (AREA)
• Computing Systems (AREA)
• Medical Informatics (AREA)
• Computer Vision & Pattern Recognition (AREA)
• General Health & Medical Sciences (AREA)
• Audiology, Speech & Language Pathology (AREA)
• Operations Research (AREA)
• Quality & Reliability (AREA)
• Tourism & Hospitality (AREA)
• Health & Medical Sciences (AREA)
• Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
• Management, Administration, Business Operations System, And Electronic Commerce (AREA)
• Dot-Matrix Printers And Others (AREA)
• Laser Beam Printer (AREA)
• Exposure Or Original Feeding In Electrophotography (AREA)

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• 2018
  • 2018-03-27 SG SG11202008856VA patent/SG11202008856VA/en unknown
  • 2018-03-27 WO PCT/JP2018/012319 patent/WO2019186678A1/en active Application Filing
  • 2018-03-27 JP JP2020510222A patent/JP7054413B2/en active Active
  • 2018-03-27 US US16/980,874 patent/US11514461B2/en active Active

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